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In what year was the DECA foundation legally incorporated?

1960

Elected representatives of owners or owners themselves that oversee the management of a corporation,m including the CEO, make up the company's __

Board of Directors

Who is the Executive Director of National DECA

Dr. Ed Davis

The acronym KISS stands for what?

Keep it short and simple

An officer who exerts little control over the membership and who lets people do as they please is what type of leader?

Laissez-faire

The second DECA awards banquet was held in 1948. Which state hosted this event?

Missouri

The __ is a symbol which appears as a series of bars and a row of numbers on an item to be scanned.

UPC (universal product code)

The total demand for an economy's good and services is known as the ___

aggregate demand

An __ is a partial return of the sale price for merchandise that the customer has kept

allowance

Which communication style does John fit into if he is patient and very thorough and he believes that the content (facts) of a message will carry more influence than the power of the delivery?

analyzing style

Another name for the process of examining and judging an individual's work performance is called a performance ___

appraisal

What is the name of the rating system used to measure radio audiences?

arbitron

A business' __ identify the name and address of your business, purpose, name of the initial directors, and the amount of stock that will be issued to each director?

articles of incorporation

Leaders that exert a high level of control and makes all decisions him/herself are called __ leaders

authoritarian

Merchandise designated as ___ when a contractor cannot fill an entire order and sends a partial shipment promising to send the balance at a later day?

backordered

Odd amount prices such as 6.95 may cause customers they are getting a ___

bargain

A contract between a shipper and a carrier for transportation of goods is called a ___

bill of lading

If an organization is unhappy with the hiring practices of a company, the organization may call for a ___ of the company and its products.

boycott

If a company's total revenue equals its total costs, the business has reached its ____ point

break-even

Committing a theft through an illegal entry into a building is known as a ___

burglary

Media costs are determined mostly by which key factor?

circulation

Stock drawing, photos, and headlines which are clipped and placed in documents are called?

clip art

What type of question requires merely a simple yes or no response

close-ended

Something of value that a borrower pledges to a lender to ensure payment of a loan?

collateral

If you receive payment based on how much merchandise you sell, you are being paid a ___

commission

Before an official meeting, who is responsible for providing the chairman or president an update on a certain committees current standing?

committee chair

Your base salary, bonus and benefit package make up your total ___

compensation

What type of goods are products used by consumers for personal, family or househould purposes?

consumer

A management function involving setting employee standards, evaluation performance, and solving problems is called __

controlling

The merchandise of net sales is ___

cost of goods sold

Businesses seek legal information or advice from their company lawyer or legal __

counsel

If you are applying for a job and need to send a resume you also need to send a letter explaining your intentions. What is this letter called?

cover letter

__ is defined as the ability to generate unique ideas, approaches, and solutions.

creativity

A __ is a cooperative association formed by labor unions or groups of employees for the benefits of its members?

credit union

What is the name of the type of card that can be used like a check to make purchases, and that makes an electronic withdrawal from your checking account?

debit card

Product __ refers to the number of product items offered within each product line?

depth

If goods are sold directly to the consumer form the producer, this follows what type of channel of distribution?

direct

A __ is a statement that contains exceptions to and exclusions from a warranty?

disclaimer

A reduction in the price of retailers who buy products in large numbers is called a ___

discount/quantity discount

What term refers to the amount of money paid to share holders at the end of a fiscal year by corporations and depends on company profits?

dividend

__ demand occurs when a slight change in price creates a large change in demand for a product

elastic

A management team known as __ is a way of allowing subordinates the opportunity to self manage?

empowerment

Which type of dating is changing the date from which the billing terms take effect to the end of the month?

end of month dating

Raising money by selling part of the business itself is called using __ capital?

equity

Which type of business ownership is a legal agreement to begin a new business in the name of a recognized company?

franchise

An invoice which informs the cosigner of the freight charges which are due is called a ___

freight bill

These products are not heavily advertised or promoted due to this fact: they tend to cost less

generic

In a restaurant, who is generally the first person to see a customer?

host/hostess

A person or group of persons occupying a dwelling unit, whether related or not comprise a __?

household

A __ is a photograph or drawing used in a print advertisement

illustration

Goods that are brought in from other nations and sold are called ___

imports

Promoting items which are already in demand will cause sales to ___?

increase

A __ retailer owns only one retail unit

independent

Sales which take place at the sales person's place of business such as a retail store are referred to as __ sales

inside

This is the bill which the purchaser receives for the merchandise purchased from the seller. It states what merchandise was shipped, quantity, price, and shipping/billing terms.

invoice

Words that have meaning only in a particular career field are called

jargon

Chapter, state and national officers make up a key group of DECA/Delta Epsilon Chi members. These people and their officer positions represent which of the four points of the DECA diamond?

leadership development

If you own a business and you borrow money to purchase equipment this amount you owe for the equipment is recorded in your accounting records as a __

liability

We all learn more from __ than from talking

listening

Store __ exists when a consumer regular patronizes a particular store

loyalty

Plastics, synthetics, and other raw materials not found in nature are called?

man-made

A reduction from the original selling price is a ___

markdown

Which marketing function involves the process of getting the marketing information needed to make sound business decisions?

market research

Agencies or instruments used to convey messages are referred to as __

media

Exclusive control over a product or the means of production is called a ___

monopoly

I move that... these are the first the words in making a ___

motion

What is the difference between the assets of a business and its liabilities?

net worth

A prewritten story about a company that is sent to various media is called a __

news release

A pricing policy wherein the retailer charges the same price for all customers who seek to purchase an item under similar conditions is a __ policy

one-price

Businesses incur regular expenses such as electricity and salaries. These expenses are called _____ expenses

operating

A __ slip comes with each shipment and tells exactly the description of the type and number of each item in the shipment?

packing

Job effectiveness depends upon three major areas of skill. They are job knowledge, technical/task skills, and __ skills

people

The sum total of an individual's traits which make that individual unique?

personality

Deciding what will be done and how it will be accomplished is called __

planning

A firm needs to adapt certain __ which are written procedures for certain situations

policies

A consumer's perception of a product as compared to competitive products is known as ___

positioning

Information collected to solve the problem under investigation is referred to as ____ data

primary

What type of motion is required to briefly interrupt a meeting?

privileged

The act of seeking out what customers think, feel, or know is known as __

probing

An advertising __ shows exactly how an ad will appear when printed

proof

The act of seeking out and advertising to potential customers is known as ___

prospection

An inspection of goods before they are received into stock is carried out by what department

quality assurance, auditing, control

__ refers to the number of people who are exposed to an advertisement during a specified time period?

reach

If you are applying for a job you may have to provide a list of people who know your work habits and personal traits so well that they would recommend you for a job. These people are your __

references

There are four elements of trust. They are acceptance, candor, oppenness, and __

reliability

The stock level at which a new order is placed is referred to as __?

reorder point

Fees charged by lending institutions for check writing privileges and ATM use are referred to as ___

service charges

What process best describes all of the activities involved in preparing delivery of the goods?

shipping

If union employees stay on the job but refuse to work, this is called a ___ strike.

sit down

A __ class system is one which ranks people within a culture, based on income, occupation, education, dwelling, etc.

social

Units of measure or specific criteria against which to judge performance or results are called ___

standards

These are items tof merchandise which are considered basics for a store and those which there should always be a running inventory of

staple merchandise

Counting portions of stock at regular intervals is what type of inventory control system?

tickler

The coolness or warmth of a color is known as the ___ of the color

tone

An initial effort to close a sale is called a __ close

trial

The ___ consumer is he/she who will actually use a good/service

ultimate

Which type of inventory control system is used when you keep track of inventory according to the actual number of items in stock?

unit inventory control

Things that are important to you, and which affect your decision making are your __

values

What term refers to the coordination of all physical elements in a place of business so that it projects the right image to its customers?

visual merchandising

If you are injured on the job and are unable to work, yo u may be able to collect what type of insurance?

workers compensation


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