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True of False: Nonverbal communication is only present when we intend to use it for a specific purpose.

False

True or False: Individual's self-concept remains relatively constant throughout a person's life.

False

True or False: Mindreading helps us understand others' motivations better.

False

True or False: Most employers discount the importance of interpersonal communication skills.

False

True or False: Our facial expressions are always under our conscious control.

False

True or False: Pseudolistening is compulsively talking and hogging the conversational stage and monopolizing encounters,

False

True or False: Self-serving bias means we tend to attribute our successes to external, situation-specific factors.

False

Tue or False: Self-fulfilling prophecies only occur when we attack another person verbally.

False

True or False: "A good education is the key to success" is an example of an identity script.

True

True or False: According to the reading, increased eye contact can lead to increased perceptions of positive behaviors.

True

True or False: Action can be regulated by nonverbal communication.

True

True or False: Although words don't mean exactly the same thing to everyone, within a culture many symbols have an agreed-upon range of meanings.

True

True or False: Both verbal and nonverbal communication may be deliberately controlled or unintentional.

True

True or False: Color is considered an environmental factor.

True

Attachment styles are:

parenting patterns that teach us who we are and how to approach relationships.

William tells Pat, "You are so stupid. You will never graduate from college." Pat internalizes this commentary and engages in the following self communication: "I just can't learn this chemistry because I am so dumb!" William's and Pat's intrapersonal communication are examples of:

vulture commentary, and a negative reflected appraisal

The French word "rue" and the American word "road" mean the same thing in their respective cultures. These different symbols used for the same thing remind us that language is:

Arbitrary

Chris just moved into a new apartment and spent the first day hanging pictures, putting out souvenirs of important times, and putting favorite objects on the bookshelves. Chris has relied on what form of nonverbal communication to personalize the new apartment?

Artifacts

Professor X assigns a paper in which students are to demonstrate "conceptual understanding by applying concepts to the real world." Professor X is surprised when many of the papers are extended examples of personal thought instead of being analyses of observations of society. He determines that his language should reflect a more concrete message. The difference between what Professor X's words meant to the students and what the words meant to her/him reflects the fact that language is:

Abstract

Nonverbal cues dealing with time fall under

Chronemics

Nonverbal cues dealing with time fall under _____________.

Chronemics

This refers to how we perceive and use time to define identities and interaction.

Chronemics

The transactional model of communication underscores the fact that giving and receiving messages is:

Dynamic

To symbolize a less formal speaking occasion, a podium might be omitted, chairs might be arranged in a circle, and the person speaking might be seated. This seating arrangement would fall under which category of non-verbal communication?

Environmental Factors

Barbara is extremely apprehensive about relationships and often fears abuse because of her experiences in the past. Barbara appears to show the effects of a ____________________ attachment style.

Fearful

You might not tell many people about your vulnerabilities or about traumas in your past because you consider this private information. This is an example of your _____ area

Hidden

Jenema is walking in a mall and a homeless person approaches her and asks for money. Jenema keeps walking without speaking to or looking at the person. The relationship between Jenema and the homeless person is

I-it

Psychologists define ___________ as rules for living and identity.

Identity Scripts

Brad and Angie get into a heated argument. During their argument, Brad calls Angie a few bad names. Then, he later apologizes to Angie. Brad does not realize which principle of interpersonal communication?

Interpersonal communication is irreversible

_____models of communication view communication as flowing only in one direction, from sender to receiver.

Linear

A view, judgment, or appraisal based on our own beliefs or values is a/an

Opinion

When her daughter doesn't obey Jana the first time Jana tells her it's time to go, Jana says, "Time to go, and I REALLY mean it this time" and emphasizes "really" to show she's serious. To communicate her meaning to her daughter, Jana has relied on:

Paralanguage

Research looking at distances between two people when they are discussing something upon which they don't agree is studying which type of nonverbal cues?

Proxemics

Miguel tries to concentrate during a class lecture, but he can't get his mind off a personal problem. His preoccupation with his personal problem is an example of ____ noise

Psychological

Your supervisor decides to give an evaluation of the work you've contributed to the company in the last five years. His evaluation is an example of a (an) ______________.

Reflected Appraisal

An example of these rules is when we understand that we can wear jeans and T-shirts to class, but that different clothes are generally appropriate in our workplaces

Regulative

In face-to-face classrooms, students are typically instructed to raise their hands before answering the teacher's question. This requirement is a(n) ____ rule.

Regulative

Nikki believes that she is lovable and that people are loving and can be trusted. Nikki has a ______ attachment style.

Secure

Our understanding of who we are is called ____________________.

Self-awareness

The relatively stable set of perceptions a person holds of himself or herself is called ____________________.

Self-concept

The relatively stable set of perceptions a person holds of himself or herself is called.

Self-concept

____ models of communication highlight the dynamic nature of interpersonal communication.

Transactional

True or False: Direct definitions, self-fulfilling prophecies, attachment styles, and identity scripts are all family influences on self-concept.

True

True or False: Humans generally do not focus on higher (more abstract) needs until more basic needs are first met.

True

True or False: Most people interpret the non-verbal act of kissing as symbol of love. This qualifies as a constitutive rule of communication.

True

True or False: Non-verbal behaviors may include haptics, a method of communicating through touch.

True

True or False: Nonverbal communication is ambiguous and can send mixed messages. This is why it is best to monitor in all of our interpersonal communication.

True

True or False: Paralanguage includes sounds, such as murmurs and gasps, and vocal qualities, such as volume, pitch, and inflection.

True

True or False: Silence is considered a form of nonverbal communication.

True

True or False: The attachment style an infant develops can change over the course of life.

True

True or False: The principle that distinguishes communication as irreversible reminds us that what we do and say matters because we can't erase our communication once it is rendered.

True

True or False: We don't always interpret situations correctly.

True

True or False: We follow communication rules even when we are not consciously aware of them.

True

People act as ______ when they communicate positively about us and reflect positive appraisals of our self-worth.

Uppers

According to William Schutz's (1966) interpersonal needs theory, our tendency to create and sustain relationships depends on how well they meet three basic needs, which are:

affection, inclusion and control

If a parent says to a 5-year-old child, "Clean your room now", the ______ meaning is that the room is to be cleaned immediately.

content

Members of his project group at work consistently comment on Ervin's excellent performance as team leader. Ervin begins to view himself as an effective leader and considers moving into a higher level management position. The process through which Ervin developed this sense of self at work is called:

reflected appraisal

Linnea's parents praise her for earning high marks in her first year in college. Linnea's parents are addressing her ____ needs.

self-esteem

The author of your text argues that:

self-esteem needs are influenced by individuals' interpersonal communication skills.

Jenna constantly tells herself that she doesn't have an aptitude for statistics, so she doesn't put much effort into her statistics class. She performs poorly in the class, supporting her initial belief. This is an example of a(n):

self-fulfilling prophecy


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