SCMG 267

An activity-system map is which of the following? A timeline displaying major planned events A listing of activities that make up a project A diagram that shows how a company's strategy is delivered to customers A facility layout schematic noting what is done where A network guide to route airlines

A diagram that shows how a company's strategy is delivered to customers

In studying positioning of inventory in supply chains, which of the following is most appropriate? As order decoupling point moves towards source, inventory investment goes down and lead time increases. As order decoupling point moves towards the source, inventory investment increases. and lead time increases. As order decoupling point moves towards the source, inventory investment increases. and lead time decreases. As order decoupling point moves towards source, inventory investment goes down and lead time decreases.

As order decoupling point moves towards source, inventory investment goes down and lead time increases

In studying product-process matrix describing layout strategies, which of the following is most appropriate? As you move from project to manufacturing cell to continuous process, product volume decreases while standardization decreases. As you move from project to manufacturing cell to continuous process, product volume increases while standardization increases. As you move from project to manufacturing cell to continuous process, product volume decreases while standardization increases. As you move from project to manufacturing cell to continuous process, product volume increases while standardization decreases.

As you move from project to manufacturing cell to continuous process, product volume increases while standardization increases.

Which of the following basic types of process structures is one which equipment or work processes are arranged according to the progressive steps by which the product is made? Assembly line Workcenter Continuous process Project Manufacturing cell

Assembly line

When considering the concept of value, how is quality defined? By the attractiveness of the product considering its features and durability By the weight of the product By the producer's reputation in the industry By the product's uniqueness relative to other similar products By the price of the product

By the attractiveness of the product considering its features and durability

Which of the following list contains only competitive dimensions of a firm discussed in the text? Cost or price, Triple bottom line, order winners Delivery speed, delivery reliability, order qualifiers Cost or price, delivery speed, delivery reliability, new product design Cost or price, delivery speed, delivery reliability, flexibility and new product introduction speed Triple bottom line, delivery speed, deliver reliability, supplier after sale support

Cost or price, delivery speed, delivery reliability, flexibility and new product introduction speed

Operations and supply chain processes can be fully categorized as planning, sourcing, making, and delivering. True False

False

What is it called when a company promotes the perception that a company's products or aims are environmentally friendly, when in fact they are not?

Greenwashing

Choose the most accurate description in the context of operations and supply chain from the following list. Order winners and order qualifiers are two ways of describing market oriented dimensions of a product. Order winners differentiates a product or service from another while order qualifiers are built in features. Order winners are built in features and order qualifiers are necessary features. Order qualifier is a screening criteria while order winner is a differentiating criteria. Order winners may have been order qualifiers before.

Order qualifier is a screening criteria while order winner is a differentiating criteria.

The Goods-Services Continuum consists of which set of the following categories? No goods, some goods, even mix, some service, no service Pure goods, core goods, core services, pure services Self-service, help desk service, face-to-face service, service-with-a-smile No service, some service, good service, excellent service None of these

Pure goods, core goods, core services, pure services

Which of the following is a measure of operations and supply management efficiency used by Wall Street? Financial leverage Earnings per share growth Receivables turnover Current ratio Dividend payout ratio

Receivables turnover

Which of the following is not a way that operations and supply processes are categorized? Making Selecting Returning Delivering Planning

Selecting

riple bottom line is a phrase that captures The concept that shareholders like economic, environmental and societal stewardship affecting shareholders and stake holders. The concept that firms should consider economic prosperity, environmental stewardship and social responsibility affecting shareholders and stake holders. The concept that sustainability, social awareness and profitability are three important measures for a firm affecting shareholders and stake holders. The concept that firms should consider economic prosperity, environmental stewardship and social responsibility affecting only shareholders.

The concept that firms should consider economic prosperity, environmental stewardship and social responsibility affecting shareholders and stake holders.

A project layout is characterized by a relatively low number of units produced in comparison with process and product layout formats. True False

True

Assembling-to-order means moving the customer order decoupling point from finished goods to components. True False

True

During a recession, efficient firms often have an opportunity to increase market share while maintaining profitability. True False

True

One difference between an assembly line process flow and a continuous process flow is that on the assembly line the flow is discrete rather than continuous. True False

True

Services are intangible processes that cannot be weighed or measured. True False

True

The essential issue in satisfying customers in the make-to-stock environment is to balance the level of finished inventory against the level of service to the customer. True False

True

A firm fills its customer's orders from finished goods inventory. It is a: make to order firm. customer service firm. make to stock firm. engineer to order firm. assemble to order firm.

make to stock firm.

Which of the following is not a measure of operations and supply chain management efficiency used by Wall Street? Days inventory Earnings per share Asset turnover Receivable turnover Inventory turnover

Earnings per share

Which of the following basic types of process structures is one which similar equipment or functions are grouped together? Different product lines will have to move from one section of the plant to another. Project Assembly line Manufacturing cell Workcenter/ Job Shop Continuous process

Workcenter/ Job Shop

Decisions that relate to the design of the processes and the infrastructure needed to support these processes relate to which OSCM concept? integrating operations and supply chain strategy with a firm's operational capabilities Making trade-offs Sustainability Supply chain risk Competitive dimensions of OSCM

integrating operations and supply chain strategy with a firm's operational capabilities