SCMS DSM's Chapter 2

Which of the following is not a part of the value chain analysis

Financial management

Which of the following activities takes place most immediately once the organizations mission has been developed?

The functional areas develop their supporting missions.

Which of the following international operations strategies allows a firm to pursue all 3 operations strategies

Transnational Strategy

Functional strategies are shaped by corporate strategy

True

KSF's are often necessary, but not sufficient for competitive advantages

True

The ability of an organization to produce goods or services that have some uniqueness in their characteristics

Competing on differentiation

Which of the following is least likely to be a cost leadership competitive advantage

Broad product line

The ability of an organization to produce services that, by utilizing the consumers five senses, have some uniqueness in their characteristics is

Experience Differentiation

Which of the following international operations strategies involves a high degree of centralization

Global Strategy

Porters 5 forces model is used to evaluate competition based on what 5 aspects?

Immediate rivals, potential entrants, customers, suppliers, substitute products

which statement concerning operations management decision is relevant to services

Labor standards vary depending on customer requirements

Which of the following OM strategic decisions pertains to the sensible location of processes and materials in relation to each other

Layout Design

Activity map

Links competitive advantage, key success factors and supporting activities

Which of the following is not one of the 10 strategic OM Decisions listed in the text

Marketing

Standardization is an appropriate strategy in which stage of the product life cycle

Maturity

More likely to locate near their customers

Medical Clinic

Which of the international operations strategies involves a focus on cost reductions and high local responsiveness

Multi domestic

The difference between multinational corporations and an international business is

Multinational firm owns or operates facilities in a variety of countries

a firm producing a good is more likely to have which set of the following characteristics compared to a firm providing a service

Objective quality standards, tangible product and located away from customers

An international business is a firm that

Participates in international trade and investment

SWOT

Strength, weakness, opportunity, threats

Which of the following is the best example of competing on low cost leadership

a firm producdes its products with less raw material waste than its competitors

a strategy is

an action plan to achieve the mission

Fundamental purpose of an organizations mission statement is to

define the purpose of the organization

A firm can effectively use its operations functions to yield competitive advantage through all of the following except

setting equipment utilization goals