Six Sigma Roles and Responsibilities Practice

Which group is most likely to receive the equivalent of fundamental six sigma basics training? Green belt candidates Senior management Master Black Belt candidates Black belt candidates

Senior management would typically fill the role of champion, sponsor, or process owner and would typical require the equivalent of yellow belt training which is the most fundamental of all the trainings. The answer is A.

What is the best reason for upper management to not provide black belt assistance to an improvement team? Black belt resources may be tight It forces the team to develop their own skills It requires the team to ask for help It may not be required

Several of the answers can be applicable, but the most practical reason to withhold black belt resources is if it is not required.

Which of the following places should be considered when selecting improvement team members? I. Where the sources of causes of the problem may be found II. Among those with special knowledge, information of skills. III. In areas that can be helpful in developing remedies IV. Among those who reach consensus easily

All are valid except IV. Team leaders should never look to those who agree to easily and are not prepared to challenge perceptions and embrace change

Which of the following are black belt roles? I. Facilitating meetings II. Scheduling the next meeting III. Acting as a representative to report to management IV. Distributing meeting minutes II and IV only I, II, and III only I and II only I, II, and IV only

Correct: The team recorder or secretary will normally draft and distribute the meeting minutes

Which of the following would be considered an advantage of training managers in six sigma over line workers? I. Managers have more time for training II. Managers must lead the deployment of six sigma III. Managers must have a command of the terminology and methodology to gain support and advance the objectives of the project IV. Managers validate the impact of the training

Managers must lead the effort and validate training. They also must understand the fundamentals of six sigma to be effective. Managers typically have as much or more demands on their time.

A key characteristic of an individual team member is: They are fully aware of all the elements of the problem They believe in the value of the team process They are able to work schedules to accommodate team activities They have extensive knowledge of the organization

Team members are not required to work off schedules. This is sometimes necessary. They also do not need to possess and full knowledge of the organization or understand all elements of the problem. A fresh set of eyes can be very valuable to the team. Much in the way the MBB serves the team. The primary characteristic is their belief in the power of the team and its potential to leverage abilities and adjust to changes with greater speed and efficiency.

Identify the incorrect statement about black belts from below: The black belt should have training in improvement techniques The black belt is not always the boss The level of engagement between the black belt and the master black belt stays the same throughout the duration of the project Each team member, not the black belt, Is responsible for completing assignments between meetings.

The black belt is not always the boss. It is a collaborative effort with shared leadership. Individuals are always empowered to complete their own tasks. Black belts should have training in improvement techniques. This is part of the six sigma methodology. B is not correct. As the project progresses, the MBB backs off so that the BB can take a more engaged direct leadership role.

The individual with the most technical training and knowledge in six sigma principles resides with which role? Green Belts Sponsors Master Black Belts Black Belts

The increasing knowledge flow in six sigma goes from green belt, to black belt to master black belt. A sponsor typically has training at the yellow belt level, if at all. However, some sponsors can be master black belts.

What is the typical length of training for a black belt? Six Months Six Weeks Six days Six nonconsecutive months

The length of black belt training typically varies. Clearly, a training regiment over six days would hardly be effective. A nonconsecutive program is highly desirable that a project can be pursued in parallel with the training to best apply and gain confidence in using the tools.