SM-004 and SM-066
Which of the following examples best illustrates the creative aspect of directing:
A manager instructs employees to develop a new website
marla and her fellow managers at the Frisco Corporation have determined that rearranging their human resources could increase the company's efficiency. This human resources change is most likely the result of
A need for process improvement
Thomas is listening to his employees' ideas about how to improve their time management. What directing activity is Thomas engaging in?
Communicating
An hourly wage or yearly salary is a form of
Compensation
Which of the following statements about directing is true:
Directing is considered the "heart" of management
When a marketing manager goes on vacation, the marketing staff does not know what tasks to do and does not feel like it can work ahead on anything. This example illustrates that
Directing is the starting point of action
A business's human resources needs may change if it begins to require new types of skills and experience. This occurs frequently because the business world is
Dynamic
Which of the following is an example of motivation as a means of directing
Emmie praises her employees for quality work
Why is it important for managers to provide stability through direction?
Employees who feel secure and more productive and happier
Directing is pervasive, which means that it
Happens at every level of the organization
Rita enjoys routine, so her manager givers her the same tasks every week. Therefore, Rita is satisfied with her job and wants to perform at a high level. Rita's manager is motivating her based on
Her need for stability
which of the following is an effect of overstaffing?
Inefficiency
When BlueLight, Inc. merged with a competitor, the managers strive to instruct their employees on the best ways to transition. This is an example of how directing
Initiates changes smoothly
Antonio tells his staff to sort through files to locate notes from a meeting. Antonio is
Instructing
Managers must create explanations of the responsibilities and tasks associated with each work position, These are known as
Job Descriptions
An organization will likely consider its purpose for existing when developing an appropriate human resources management strategy. This purpose is referred to as the organization's
Mission
Which of the following is an indicator that human resources needs may change?
Organizational Growth
Managers need to form relationships with employees and understand human behavior. This is an example of which characteristic of directing?
People-focused
Staffing is one of the five functions of management, along with
Planning
Which of the following is an example of negative reinforcement?
Reduced tedious paperwork
When managers are building group dynamics, they are also often,
Resolving Conflict
None of the other managerial functions can be carried out effectively without staffing because
Staffing supplies the human resources needed for management
Sammy is observing her employees as they put together furniture. Sammy is
Supervising
Motivation can best be thought of as
The reason you do the things you do
Which of the following is a true statement about human resources needs:
They are always changing
Which task in the staff process ensures that employees are knowledgeable and productive?
Training and Developing
managers hope to increase sales by 10 percent this year as part of their overall effort to become #1 in the industry. This effort will affect human resources and is part of the organization's
Vision
The staffing function is different from the organizing function because staffing is
continuous
A workload analysis assesses
current and future human resources needs.
When developing a human resources management strategy, managers
determine how to bridge gaps between HR needs and available HR
The key to recruiting is
finding the right number of applicants.
Staffing is important because human resources are
the organization's most valuable assets.
An organization's "Personality" is also referred to as its
Culture
Which of the following examples best depicts the directing function:
A supervisor tells her team the tasks they need to complete
What happens if managers do not coordinate individual employees' work and effort?
Employees duplicate tasks and are not efficient
Why is leadership an important aspect of directing?
Employees follow direction when they respect managers as leaders
A manager's team consistently hits sales targets and exceeds profit goals. The manager knows that s/he is a good director by examining
Quantity Standards
Which of the following is an example of a manager directing the company's resources efficiently:
Tyrell tells Diane to use a part of her budget on a new ad campaign
Completing an employee's insurance and tax paperwork is part of which staffing task?
Onboarding