SM-004 and SM-066

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Which of the following examples best illustrates the creative aspect of directing:

A manager instructs employees to develop a new website

marla and her fellow managers at the Frisco Corporation have determined that rearranging their human resources could increase the company's efficiency. This human resources change is most likely the result of

A need for process improvement

Thomas is listening to his employees' ideas about how to improve their time management. What directing activity is Thomas engaging in?

Communicating

An hourly wage or yearly salary is a form of

Compensation

Which of the following statements about directing is true:

Directing is considered the "heart" of management

When a marketing manager goes on vacation, the marketing staff does not know what tasks to do and does not feel like it can work ahead on anything. This example illustrates that

Directing is the starting point of action

A business's human resources needs may change if it begins to require new types of skills and experience. This occurs frequently because the business world is

Dynamic

Which of the following is an example of motivation as a means of directing

Emmie praises her employees for quality work

Why is it important for managers to provide stability through direction?

Employees who feel secure and more productive and happier

Directing is pervasive, which means that it

Happens at every level of the organization

Rita enjoys routine, so her manager givers her the same tasks every week. Therefore, Rita is satisfied with her job and wants to perform at a high level. Rita's manager is motivating her based on

Her need for stability

which of the following is an effect of overstaffing?

Inefficiency

When BlueLight, Inc. merged with a competitor, the managers strive to instruct their employees on the best ways to transition. This is an example of how directing

Initiates changes smoothly

Antonio tells his staff to sort through files to locate notes from a meeting. Antonio is

Instructing

Managers must create explanations of the responsibilities and tasks associated with each work position, These are known as

Job Descriptions

An organization will likely consider its purpose for existing when developing an appropriate human resources management strategy. This purpose is referred to as the organization's

Mission

Which of the following is an indicator that human resources needs may change?

Organizational Growth

Managers need to form relationships with employees and understand human behavior. This is an example of which characteristic of directing?

People-focused

Staffing is one of the five functions of management, along with

Planning

Which of the following is an example of negative reinforcement?

Reduced tedious paperwork

When managers are building group dynamics, they are also often,

Resolving Conflict

None of the other managerial functions can be carried out effectively without staffing because

Staffing supplies the human resources needed for management

Sammy is observing her employees as they put together furniture. Sammy is

Supervising

Motivation can best be thought of as

The reason you do the things you do

Which of the following is a true statement about human resources needs:

They are always changing

Which task in the staff process ensures that employees are knowledgeable and productive?

Training and Developing

managers hope to increase sales by 10 percent this year as part of their overall effort to become #1 in the industry. This effort will affect human resources and is part of the organization's

Vision

The staffing function is different from the organizing function because staffing is

continuous

A workload analysis assesses

current and future human resources needs.

When developing a human resources management strategy, managers

determine how to bridge gaps between HR needs and available HR

The key to recruiting is

finding the right number of applicants.

Staffing is important because human resources are

the organization's most valuable assets.

An organization's "Personality" is also referred to as its

Culture

Which of the following examples best depicts the directing function:

A supervisor tells her team the tasks they need to complete

What happens if managers do not coordinate individual employees' work and effort?

Employees duplicate tasks and are not efficient

Why is leadership an important aspect of directing?

Employees follow direction when they respect managers as leaders

A manager's team consistently hits sales targets and exceeds profit goals. The manager knows that s/he is a good director by examining

Quantity Standards

Which of the following is an example of a manager directing the company's resources efficiently:

Tyrell tells Diane to use a part of her budget on a new ad campaign

Completing an employee's insurance and tax paperwork is part of which staffing task?

Onboarding


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