Speech chapter 10

If a group's priority is to accomplish its task quickly, which style of leadership would most likely be more effective? A. Autocratic B. Democratic C. Consensus D. Laissez-faire

A. Autocratic

Which of the following is NOT a group decision-making method? A. Brainstorming B. Majority rule C. Consensus D. Authority rule

A. Brainstorming

In a study group, you might work harder for a group leader you like and admire than for one you dislike because of what type of power? A. Referent B. Legitimate C. Reward D. Expert

A. Referent

Which of the following is NOT a common way for a group to make decisions? A. Conflict resolution B. Nominal group technique C. Brainstorming D. Ideawriting

A. Conflict resolution

Group leaders who enact a(n) ___________ leadership style reflect the principle that every citizen has the right to participate in decision-making. A. democratic B. autocratic C. laissez-faire D. strong

A. Democratic

____________ is particularly likely to occur when a group has a strong, authoritarian leader; is composed of members with similar backgrounds; and is isolated from outside influence. A. Groupthink B. Conformity C. Agreement D. Obedience

A. Groupthink

What is the LEAST collaborative generation method, in which group members accomplish most of the steps while working individually? A. Ideawriting B. Nominal group technique C. Brainstorming D. Consensus

A. Ideawriting

When working in groups, Lani is very concerned with reaching consensus and she always values what is best for the group over what she personally wants. What cultural influence is at work when Lani is in a group? A. Individualism affects decision-making B. Power distance affects decision-making C. Time orientation affects decision-making D. Context affects decision-making

A. Individualism affects decision-making

Jean is working on a group project in his sociology class on the 2010 earthquake in Haiti. Since Jean has family in Haiti, his group has asked him to interview family members about their experiences during the event. Because Jean is the only one in his group with access to this data, Jean now has ______________ in his group. A. Informational B. Expert C. Referent D. Coercive

A. Informational

Alita is appointed to a temporary supervisory position at work when her boss goes on medical leave. Alita is in charge of answering employees' questions, settling conflicts, and approving sick and vacation days. When Alita's supervisor returns, Alita can no longer do these things because she has lost her _________ power. A. Legitimate B. Coercive C. Expert D. Reward

A. Legitimate

BioTech University has a large biology department, with 38 faculty members teaching, 25 of which are adjuncts (part-time professors). For the sake of efficiency, every three years a committee of 10 full-time faculty members makes the decision as to what textbook will be used in the basic biology foundation course. By using ____________ decision-making, the BioTech biology department saves the faculty's time for other pursuits for the department. A. minority rule B. majority rule C. consensus D. expert opinion

A. Minority rule

Studies have shown that leaders with more masculine-looking faces are judged as more competent than are leaders with more feminine-looking faces because __________ plays a role in people's perception of effective leadership. A. physical appearance B. sex C. height D. ethnicity

A. Physical appearance

In his hospitality and tourism course, Henry and his study group are charged with doing an ad campaign on a destination of their choosing. Henry suggests they think about somewhere cold, as he is sure the rest of the groups will choose tropical locations. Hannah, another group member, is reminded of Canada's Hôtel de Glace, a hotel made entirely up of ice and snow. The group loves the creative and unusual idea that came from ______________ during brainstorming. A. piggybacking B. encouraging creativity C. focusing on quantity D. not criticizing

A. Piggybacking

_____________ gives one the ability to influence or control people or events. A. Power B. Authority C. Command D. Dominance

A. Power

Ignoring conflict in hopes that it will go away is an example of what style of approach toward conflict? A. Avoiding B. Competing C. Compromising D. Collaborating

A. avoiding

Though she knows it is wrong, Sarah decides to copy her English term paper from an online source because she has heard from friends at her college that there isn't a strong policy in place for plagiarism. She knows that if she gets caught, the most that would happen is a warning not to do it again. Because the college lacks a policy that inflicts a sufficient punishment, Sarah is not concerned with its _____________ power. A. coercive B. expert C. legitimate D. reward

A. coercive

If your goal is to arrive at a win-win situation that maximizes both parties' gains, you are _________________ during conflict. A. collaborating B. avoiding C. competing D. compromising

A. collaborating

If you feel pressure to agree with your group's decision, and fear being branded disloyal if you do not, you are feeling the pressure A. for conformity. B. to agree. C. of unanimity. D. to mindguard.

A. for conformity

When group members are overly confident in their position, ignoring obvious problems, they suffer from which of the following? A. Collective rationalization B. Excessive stereotyping C. Pressure for conformity D. Illusion of invulnerability

A. for conformity

Christian is in a study group for his physics class. As the group prepares for the final exam, Christian is having trouble keeping track of all of the information being called out by the group. Christian most likely won't find the study session useful because of A. information overload. B. boredom. C. rebuttal tendency. D. noise.

A. information overload

A _____________ leader believes group members should work independently, with little direction or personal involvement from him or her. A. laissez-faire B. liberal C. autocratic D. democratic

A. laissez-faire

What type of approach toward conflict reflects a high level of concern for the other party but a low level of concern for the self? A. Avoiding B. Accommodating C. Compromising D. Collaborating

B. Accomodating

Navajo is in a small group working on a project for his literature class. No one is willing to offer ideas, as they don't know each other, and Navajo suspects they are afraid of being ridiculed. Because ___________ allows members to generate ideas on a master list before any are debated, Navajo thinks this might be the best way for his group to generate ideas. A. Nominal group technique B. Brainstorming C. Consensus D. Ideawriting

B. Brainstorming

Marcos is the chairperson of an executive board for a pharmaceutical company. The decisions his board makes have far-reaching consequences and impact how the company is run. Marcos thinks it is important that all members of his committee be given the chance to speak and that all ideas be considered equally, regardless of controversy. When it comes time to a vote, Marcos counts everyone's votes equally and he supports the will of the majority even if it doesn't reflect his own preferences. What style of leadership does Marcos have? A. Autocratic B. Democratic C. Fair D. Laissez-faire

B. Democratic

Leadership is inherently social, so ________ tend to excel at leadership because they are friendly, assertive, and outgoing with others. A. introverts B. extroverts C. loud people D. self-monitors

B. Extroverts

Liam's group is trying to come up with ideas for their group project, so each group member creates a list of ideas and why they think each idea has merit. They each read each other's lists, offering comments about strengths and weaknesses. Once Liam gets his list back with the others' comments, he then writes his own reaction to those comments, and then it goes back into the pile so the group can finally make a master list of ideas worthy of additional discussion. Liam's group is using what method of idea generation? A. Nominal group technique B. Ideawriting C. Brainstorming D. Consensus

B. Ideawriting

When her bank merges with another bank, Keiko's group, comprised of 11 people, is charged with choosing the new company logo. The group finds it impossible to come to consensus, so they take a vote. Six vote in favor of one logo, while Keiko and four others vote in favor of another, making the vote 6-5. Keiko and the others in the minority are upset, as they feel that such a close vote warrants further discussion. Keiko and the rest of the minority need to remember that when using _______________ to make decisions on controversial issues, it is important that everyone support the majority decision. A. minority rule B. majority rule C. consensus D. voting

B. Majority rule

_________ power stems from having expertise in a particular area. A. Coercive B. Legitimate C. Expert D. Referent

C. Expert

Which of the following is NOT a step group members can take to prevent groupthink from occurring? A. Be aware of the potential for groupthink. B. Make sure the group has limited time in which to make decisions. C. Encourage dissenting viewpoints. D. Give important decisions a second chance.

B. Make sure the group has limited time in which to make decisions.

Some group members actively prevent the group from hearing about arguments or evidence against the group's position because of A. self-censorship. B. mindguards. C. pressure for conformity. D. excessive stereotyping.

B. Mindguards

The major advantage of _______________ over brainstorming is that it can encourage participation from members who might be uncomfortable contributing their ideas aloud. A. ideawriting B. nominal group technique C. consensus D. brainstorming

B. Nominal group technique

Proactive, an acne treatment, has used many celebrity spokespeople, including Jessica Simpson, Lindsay Lohan and Sean "P-Diddy" Combs. Proactive is hoping to sell more of its products because it believes these and other celebrities have __________ power that will influence consumers to want to be like them. A. expert B. referent C. reward D. legitimate

B. Referent

Some researchers have suggested that people who are high ___________ are able to perceive the needs of others in a group and adapt their own behavior to meet those needs, which can lead to leadership emergence. A. self-esteemed B. self-monitors C. face-workers D. extroverts

B. Self-monitors

Groups from monochromic cultures may opt for majority rule, minority rule, or authority rule because those methods use time more efficiently, while groups from polychromic cultures may be more likely to try achieving consensus if they believe that method will produce a better decision. This is because _______________ affects decision-making. A. power distance B. time orientation C. context D. individualism

B. Time orientation

ohn runs the sociology department at a major university, and he has 14 faculty members teaching in his department. John believes each faculty member understands his or her function at the college, so he does not interfere with their day-to-day functioning. John feels the faculty members are professionals and understand how best to do their jobs. When a conflict arises with a student or other faculty member, John will sit in on a meeting only if specifically asked to, and he rarely offers his opinion or tells the faculty how to resolve the issue. John exhibits a _______________ style of leadership. A. lazy B. laissez-faire C. relaxed D. autocratic

B. laissez-faire

Many effective leaders share particular ___________ traits, which are characteristics of their personality and ways of relating to others. A. physical B. psychosocial C. psychological D. social

B. psychosocial

The power of attraction, the idea that we tend to comply with requests made by people we like, admire, or find attractive in some way is also called ________ power. A. coercive B. referent C. expert D. legitimate

B. referent

Omar's group wants to come to consensus on the ad campaign for a new product. Though the group is committed, after many long, frustrating discussions, they reach a ___________ and so must resort to one of the other forms of decision-making. A. vote B. stalemate C. false consensus D. nominal group technique

B. stalemate

Twenty nine of the 44 U.S. presidents have been taller than the average U.S. adult man, and since 1990, the taller candidate for president has won the popular vote 66 percent of the time. This could be related to our perception of which physical trait contributing toward a more effective leader? A. Ethnicity B. Sex C. Height D. Physical appearance

C. Height

Which of the following is a warning sign of groupthink? A. Individual rationalization B. Pressure for individualism C. Illusion of morality D. Illusion of vulnerability

C. Illusion of morality

Which of the following is NOT an example of a group decision? A. A faculty committee choosing what textbook to use B. A jury deciding if a defendant is guilty C. A fraternity hazing a new member D. Cardinals in the Catholic Church choosing a new pope

C. A fraternity hazing a new member

n the Toy Story movies, a child's favorite toy, Woody, tends to make the decisions for the group of toys that live in his room. Though he does try to look out for the best interests of all the toys, his ____________ approach to decision making can leave the other toys feeling frustrated and questioning Woody's right to make decisions on behalf of the group. A. minority rule B. expert opinion C. authority rule D. majority opinion

C. Authority rule

What type of listening skills are especially important in groups that have to make important decisions, such as a state legislature or a corporate board of directors? A. Informational B. Effective C. Critical D. Empathic

C. Critical

Though Anna is more shy and reserved in her study groups, she applies to be a study group leader at her college's student instruction center. She feels she would be very helpful to others in her major of mathematics, and could lead students to success in a challenging subject area. The other applicant for the job, Olena, is more assertive and outgoing. Though Olena is not as strong in the actual subject, she ends up getting the study group leader position. It is likely that Anna's ____________ made her appear to be a less effective leader to the student instruction center. A. communication apprehension B. extroversion C. introversion D. personality

C. Introversion

Noise, boredom, and information overload are all examples of barriers to effective A. leadership in groups. B. communication in groups. C. listening in groups. D. conflict resolution in groups.

C. Listening in groups

If someone says "Let's take a vote" when a group decision is looming, he or she is probably recommending what type of decision making by the group? A. Stalemate B. Expert opinion C. Majority rule D. Consensus

C. Majority rule

____________ calls for group members to generate their initial ideas silently and independently and then to combine them and consider them as a group. A. Brainstorming B. Consensus C. Nominal group technique D. Ideawriting

C. Nominal group technique

Alice teaches an interpersonal communication course. She finds that when she exercises ___________ power, giving extra credit or bringing her class candy or other treats, her students become more motivated to participate in class. A. coercive B. referent C. reward D. expert

C. Reward

A _________ is a characteristic of a person who is relatively enduring and not easily changeable. A. personality B. feature C. trait D. quality

C. Trait

If you have a ___________ style during conflict, your goal is to win the conflict while the other party loses. A. avoiding B. opposing C. competing D. collaborating

C. competing

When group members engage in ____________, they seek unanimous agreement despite their individual doubts. A. collaborating B. compromising C. groupthink D. avoidance

C. groupthink

Regardless of what forms of power we possess, each of us exercises power that is limited to particular people in particular situations, because power A. requires recognition. B. is coercive. C. is relative. D. requires followers

C. is relative

Which leadership approach can backfire when group members lack the skills or training to work autonomously? A. Consensus B. Democratic C. Laissez-faire D. Autocratic

C. laissez-faire

f a leader takes charge of a group and controls how each meeting progresses and how each decision is made, that leader is A. controlling. B. democratic. C. laissez-faire. D. autocratic.

D. Autocratic

Which of the following allows group members to offer any ideas they wish and to create a list of all the proposed ideas before any are debated? A. Ideawriting B. Nominal group technique C. Creating D. Brainstorming

D. Brainstorming

Which type of power is most likely to become emotionally abusive if misused? A. Expert B. Legitimate C. Referent D. Coercive

D. Coercive

Which of the following is NOT a physical trait that can influence who is likely to become a leader and how effective that leader is perceived to be? A. Sex B. Height C. Physical appearance D. Ethnicity

D. Ethnicity

_____________ works on the principle that some people have better judgment or more informed opinions on specific topics or matters than others. A. Minority rule B. Consensus C. Authority rule D. Expert opinion

D. Expert opinion

On the reality television show Survivor, contestant Russell Hantz made the comment, "I don't know, this might be the worst group in history and I might be the best. I'm gonna have them under control, all like zombies walking around." Hantz seems to be relying on ____________ to get ahead in the game. A. conformity B. obedience C. conflict D. groupthink

D. Groupthink

Which of the following encourages members to generate and evaluate ideas in writing while working independently? A. Nominal group technique B. Brainstorming C. Consensus D. Ideawriting

D. Ideawriting

When the president of the United States meets with his cabinet, members of that group follow the president's directives because he has what type of power? A. Expert B. Referent C. Coercive D. Legitimate

D. Legitimate

Which of the following is NOT a major strategy for engaging in group conflict? A. Avoiding B. Competing C. Collaborating D. Opposing

D. Opposing

Which of the following is NOT a factor in determining the method a group uses to make decisions? A. How important the decision is B. How quickly the decision must be made C. Whether the decision requires expert knowledge D. Whether the group wants everyone to be content

D. Whether the group wants everyone to be content

A judge has ____________ power because he or she can punish you with fines or imprisonment for not doing as he or she says. A. expert B. referent C. legitimate D. coercive

D. coercive

Tyler has applied for a job at a local radio station. The station manager likes Tyler and thinks he would do well at the station but has no money in his budget to pay Tyler's asking salary. Tyler cannot afford to take an unpaid internship. Tyler and the station manager come to an agreement on a modest salary. It is far less than Tyler had hoped to make, but by __________________, Tyler is able to secure this position he really wants at the radio station. A. collaborating B. debating C. competing D. compromising

D. compromising

When a group reaches ____________, there is unanimous support of a decision. A. a choice B. voting C. stalemate D. consensus

D. consensus

Many socialist and communist governments exercise _________ power over their populations by controlling all of the media in their countries. A. coercive B. expert C. referent D. informational

D. informational

Which of the following can be a particularly common barrier to effective listening in groups that evaluate or analyze, because members of such groups may disagree on the merits of various ideas they're discussing? A. Noise B. Boredom C. Information overload D. Rebuttal tendency

D. rebuttal tendency

In the early 1990s, David Koresh was the leader of a Branch Davidian religious sect, believing himself to be its final prophet. The U.S. government raided his compound in 1993, a move that ended in Koresh's and his follower's deaths. The fact that Koresh's followers believed him to be their prophet and were therefore willing to stand with him, shows that power A. is coercive. B. is relative. C. requires followers. D. requires recognition.

D. requires recognition