SPM Chapter 9
According to Thamhain and Wilemon, ____ is the legitimate hierarchical right to issue orders. a.authority c.expertise b.assignment d.promotion
a
In the Tuckman model, ____ occurs when the emphasis is on reaching the team goals, rather than working on team process. a.performing c.forming b.norming d.storming
a
People with a high need for ____ desire harmonious relationships with other people and need to feel accepted by others. a.affiliation c.power b.money d.achievement
a
____ fill in for project managers in their absence and assist them as needed. a.Deputy project managers c.Assistant project managers b.Subproject managers d.Second-tier project managers
a
____ involves identifying and documenting project roles, responsibilities, and reporting relationships. a.Developing the human resource plan c.Acquiring the project team b.Developing the project team d.Managing the project team
a
____ is best known for distinguishing between motivational factors and hygiene factors when considering motivation in work settings. a.Frederick Herzberg c.Abraham Maslow b.David McClelland d.Douglas McGregor
a
____ refers to the amount of individual resources an existing schedule requires during specific time periods. a.Resource loading c.Resource allocation b.Resource leveling d.Resource requesting
a
A(n) ____ is a column chart that shows the number of resources assigned to a project over time. a.responsibility assignment matrix c.RACI charts b.resource histogram d.organizational breakdown structure
b
Abraham Maslow, a highly respected psychologist, rejected the dehumanizing negativism of psychology in the ____. a.1940s c.1960s b.1950s d.1970s
b
Human resource management includes ____ processes. a.three c.five b.four d.six
b
Key outputs of ____ process are project staff assignments, resource calendars, and project management plan updates. a.managing the project team c.developing the project team b.acquiring the project team d.developing the human resource plan
b
People who believe in ____ assume that the average worker wants to be directed and prefers to avoid responsibility. a.Theory W c.Theory Y b.Theory X d.Theory Z
b
The bottom four needs in Maslow's structure are referred to as ____ needs. a.self-actualization c.safety b.deficiency d.growth
b
The highest level of needs in Maslow's structure is referred to as a ____ need. a.deficiency c.safety b.growth d.physiological
b
Which of Covey's habits does Douglas Ross suggest differentiates good project managers from average or poor project managers? a.Think win/win b.Seek first to understand, then to be understood c.Begin with the end in mind d.Synergize
b
____ involves building individual and group skills to enhance project performance. a.Developing the human resource plan c.Acquiring the project team b.Developing the project team d.Managing the project team
b
____ involves using punishment, threats, or other negative approaches to get people to do things they do not want to do. a.Legitimate power c.Reward power b.Coercive power d.Referent power
b
____ is a technique for resolving resource conflicts by delaying tasks. a.Resource loading c.Resource allocation b.Resource leveling d.Resource requesting
b
____ is at the top of Maslow's structure. a.Esteem c.Physiological b.Self-actualization d.Social
b
____ proposed that an individual's specific needs are acquired or learned over time and shaped by life experiences. a.Frederick Herzberg c.Abraham Maslow b.David McClelland d.Douglas McGregor
b
At the bottom of Maslow's structure are ____ needs. a.esteem c.physiological b.self-actualization d.social
c
People who need personal ____ want to direct others and can be seen as bossy. a.affiliation c.power b.advancement d.achievement
c
Psychologist David Merril describes ____ as reactive and task-oriented. a."Expressives" c."Analyticals" b."Drivers" d."Amiables"
c
The ____ presents subjects with a series of ambiguous pictures and asks them to develop a spontaneous story for each picture, assuming they will project their own needs into the story. a.RAM c.TAT b.MBTI d.RACI
c
The first step in the framework for defining and assigning work is ____. a.defining how the work will be accomplished b.breaking down the work into manageable elements c.finalizing the project requirements d.assigning work responsibilities
c
The main outputs of ____ process are team performance assessments and enterprise environmental factors update. a.managing the project team c.developing the project team b.acquiring the project team d.human resource planning
c
____ involves getting the needed personnel assigned to and working on the project. a.Developing the human resource plan c.Acquiring the project team b.Developing the project team d.Managing the project team
c
____ involves using incentives to induce people to do things. a.Legitimate power c.Reward power b.Coercive power d.Referent power
c
____ is best known for developing a hierarchy of needs. a.Frederick Herzberg c.Abraham Maslow b.David McClelland d.Douglas McGregor
c
According to Thamhain and Wilemon, ____ is the ability to improve a worker's position. a.authority c.expertise b.assignment d.promotion
d
In the MBTI, the ____ dimension relates to the manner in which you gather information. a.Extrovert/Introvert c.Judgment/Perception b.Thinking/Feeling d.Sensation/Intuition
d
In the Tuckman model, ____ occurs as team members have different opinions as to how the team should operate. a.performing c.forming b.norming d.storming
d
People with a high need for ____ seek to excel and tend to avoid both low-risk and high-risk situations to improve their chances for achieving something worthwhile. a.affiliation c.power b.money d.achievement
d
Psychologist David Merril describes ____ as reactive and people-oriented. a."Expressives" c."Analyticals" b."Drivers" d."Amiables"
d
____ emphasizes things such as job rotation, broadening of skills, generalization versus specialization, and the need for continuous training of workers. a.Theory W c.Theory Y b.Theory X d.Theory Z
d
____ found that people were motivated to work mostly by feelings of personal achievement and recognition. a.Maslow c.McClelland b.McGregor d.Herzberg
d
____ involves tracking team member performance, motivating team members, providing timely feedback, resolving issues and conflicts, and coordinating changes to help enhance project performance. a.Developing the human resource plan c.Acquiring the project team b.Developing the project team d.Managing the project team
d
____ is based on an individual's personal charisma. a.Legitimate power c.Reward power b.Coercive power d.Referent power
d
____ is best known for developing Theory X and Theory Y. a.Frederick Herzberg c.Abraham Maslow b.David McClelland d.Douglas McGregor
d
____ is matching certain behaviors of the other person. a.Empathic listening c.Synergy b.Rapport d.Mirroring
d
