Sports Management Test 1

What are some tips for event planners to consider when selecting a host site? a. Be specific about needs. b. Build a team. c. both of these d. neither of these

c. both of these

Goals are ____________ statements, whereas objectives are ___________. a. complete; incomplete b. incomplete; complete c. broad; specific d. specific; broad

c. broad; specific

someone or something that entertains other or invites others in

host

Examples of nostalgia sport tourism:

hall of fame

Keys to successful event production (3 A's):

1. ATTENTION to detail 2. Never ASSUME 3. ANTICIPATE problems

2 Types of Sports Tourism:

1. Active Sports Tourism 2. Nostalgia Sports Tourism

Benefits to right holder:

1. Build brand 2. Strong relationships

Four factors to consider in volunteers:

1. Demographics 2. Interest of the volunteer 3. Placement position with skills 4. Motivation

Benefits of hosting:

1. Economic (revenues) 2. Non-economic 3. Media coverage 4. Increased sport participation 5. Positive image of a destination 6. Attraction of first time visitors 7. Off-peak visitation 8. Repeat visitation

Big 4 in Sporting Industry:

1. Events 2. Business 3. Athletes 4. Teams

Event Planning Process

1. Idea for the event 2. Assesses event feasibility 3. Complete bid process 4. Planning for the event 5. Coordinating for the event 6. Managing the event 7. Executing the event 8. Event wrap-up

What are the three common purposes for events?

1. Promote a cause 2. Highlight a sport 3. Generate economic impact

two ways to bid:

1. RFP = right to proposal 2. IFB = invitation for bid

Identify and define the components of the Volunteer Involvement Framework:

1. The horizontal = the two predominate orientations of volunteers 2. The vertical = captures the person's availability

2 Types of Events:

1. Unplanned = ordinary 2. Planned = special

What are example of functional areas of an event?

1. game day operations 2. security 3. emergency personnel 4. ticket 5. marketing 6. concessions 7. volunteer recruiting and training

two goals of bidding:

1. to win the bid 2. make money off the bid

taking something that is real and embedding it with something that is not real

Augmented Reality

examples of active sport tourism:

skiing, white water rafting

Which of the following is a potential environmental weakness? a. political or legal uncertainty b. potential sponsors c. lack of community support d. history and tradition

a. political or legal uncertainty

"carry away"

Disport

Distinguish different levels of events:

Events + Facilities = Facilities + Events

Cognition + Physiology = ____________________

Expression

Examples of sport tourism:

Olympics, world cup rugby, cricket, soccer, WTA

S.M.A.R.T.

Specific, Measurable, Attainable, Realistic, Time-Based

Numerous factors must be taken into account when an event manager analyzes staffing needs. Match the correct factor with the corresponding example. a. U.S. Open golf tournament is played over a four-day period = duration of event b. The Senior Games were held in Louisville, Kentucky, because of the excellent volunteer support offered by the community = type of event being planned c. The National Basketball Association hires people who speak multiple languages to assist with oversees events = destination-specific factors d. All of these factors match their corresponding examples.

a. U.S. Open golf tournament is played over a four-day period = duration of event

The _____________ is an example of an ancillary event designed to promote an organization and its signature event. a. WWEs Hall-of-Fame ceremony b. NCAA basketball tournament c. Washington Redskins football game d. Olympics

a. WWEs Hall-of-Fame ceremony

Which of the following is true regarding studies on motivating staff? a. Studies suggest that employees are more loyal when they receive praise and recognition from supervisors. b. Maslow's hierarchy of needs includes hygiene factors and motivational factors. c. The first level of needs in Herzberg's theory is physiological needs. d. Mayo theorized that all employees are motivated simply by pay.

a. Studies suggest that employees are more loyal when they receive praise and recognition from supervisors.

_____________ are large short-term, high-profile events capable of having a significant impact on their host communities or countries. a. mega-events b. sporting events c. multisport events d. youth events

a. mega-events

_______________ is defined as a form of organizationally based problem solving that attempts to achieve organizational goals by influencing the actions of others. a. motivation b. leadership c. staffing d. management style

a. motivation

The New Orleans host committee is bidding to bring a Super Bowl to the area. In which section of the bid document does the host committee specify why they want to bid on the event? a. purpose statement b. host committee credentials c. budget and finances d. playing facilities

a. purpose statement

Representatives from the Tampa Bay Sports Commission are prospective hosts for an upcoming NCAA tournament. Why might they host this event? a. to enhance the economy b. to practice hosting sporting events c. all of these d. none of these

a. to enhance the economy

individuals actively participate or engage in sports related travel as a form of leisure

active sport tourism

Which of the following is not a characteristic of sport? a. Each sport has its own set of rules. b. All sport is the same. c. Sport has a playful nature. d. All of these are characteristics of sport.

b. all sport is the same

Which of the following is not a reason why an organization may outsource a service? a. to help eliminate personnel costs b. because unit costs rise c. because the company does not have the technical expertise in house d. to assist in operating more efficiently

b. because unit costs rise

The National Association of Sports Commissions offers a __________ designation for those members who enroll in and have complete educational sessions. a. certified sport executive b. certified sports event executive c. certified event executive d. certificate in sport

b. certified sports event executive

Cathy with a local sports commission in Minnesota was calculating visitor spending in local hotels and at food and beverage establishments. What was she calculating? a. luxury taxes b. economic impact c. taxes d. none of these

b. economic impact

During the _____________ phase of event planning, the organizers envision an event and champion the intention to hold the event. a. event operational planning b. event development c. event implementation d. event evaluation and renewal

b. event development

RFP stands for ___________ and outlines the event's ____________. a. request for proposal; maximum requirements b. request for proposal; minimum requirements c. request for publicity; maximum requirements d. request for publicity; minimum requirements

b. request for proposal; minimum requirements

Which sporting event is correctly matched with its corresponding type? a. Olympics = youth events b. Special Olympics = events for people with disabilities c. Little League World Series =senior events d. National Soccer Festival = extreme events

b. special olympics = events for people with disabilities

Which type of stakeholder is correctly matched with primary need? a. sponsors = generate economic impact b. sport governing bodies = provide competitive opportunities or promote the sport c. local communities = increase sales of their products d. broadcast partners = generate economic impact

b. sport governing bodies = provide competitive opportunities or promote the sport

Which theatrical analogy is correctly matched with the appropriate actor in sport tourism? a. actors = sport spectators b. theater = stadium c. audience = players

b. theater = stadium

competitive process to win the right to organize a specific sporting event

bid

Which of the following is true regarding leadership? a. Transformational leadership is a fruitful approach when the environment of the work group is stable and the leader and followers are satisfied with the group's purposes and processes. b. Transactional leadership is a fruitful approach when the environment of the work group is stable and the leader and followers are satisfied with the group's purposes and processes. c. Both a and b d. none of these

c. Both a and b

. Which of the following motivational theories is correctly matched with the corresponding description? a. scientific theory management = workers are motivated not only by money but also by social factors b. human relations school = employees are primarily motivated by pay c. Herzberg's two-factor theory = hygiene and motivational factors d. None of these are matches.

c. Herzberg's two-factor theory = hygiene and motivational factors

Which of the following is false regarding leadership and decision making? a. Without leadership, event planners can be left directionless and unmotivated. b. The effectiveness of a leader's style is often attributable to the type of staff and organization. c. Leaders with experienced staff are less likely to delegate control to others. d. Making decisions is easier when event organizers understand what each party wants from the event.

c. Leaders with experienced staff are less likely to delegate control to others.

. Mindy was the event coordinator for USA Soccer and had 15 employees who reported to her. Previously, she worked for USA Field Hockey and had only one employee who reported directly to her. Based on this information, which of the following is true? a. The structure at USA Soccer was tall. b. Mindy had a greater span of control with USA Hockey than with USA Soccer. c. Mindy had a greater span of control with USA Soccer than with USA Hockey. d. All of these are true.

c. Mindy had a greater span of control with USA Soccer than with USA Hockey.

What makes sporting events unique from other types of events? a. Sporting events are played at a certain time. b. Sporting events are exciting. c. Sporting events include an important emotional element. d. All of these make sporting events unique.

c. Sporting events include an important emotional element.

Which of the following is not a question to ask when assessing stakeholders? a. Who are your key stakeholders? b. What resources do your stakeholders have? c. What is the purpose of your organization? d. All of these are questions to ask when assessing stakeholders.

c. What is the purpose of your organization?

Which of the following is not a major consideration when deciding whether you should have a meeting? a. You can state a purpose for the meeting. b. Is the purpose of the meeting worth the participants' time? c. Will the meeting be fun for everyone involved? d. Would an e-mail or phone call produce a more efficient result than calling a meeting?

c. Will the meeting be fun for everyone involved?

Sports commissions a. may be housed within a convention and visitors bureau b. are normally nonprofit or governmental entities c. all of these d. none of these

c. all of these

The United States Tennis Association (USTA) is planning to run a championship event. What are some requirements the USTA may request from the host organization? a. squeegees available for wet courts b. locker and shower facilities on or near the site c. all of these d. none of these

c. all of these

What are some reasons why a host organization may bid on an event? a. to enhance economic impact b. to enhance infrastructure in the community c. all of these d. none of these

c. all of these

A ______________ is a website that allows authors and readers to engage in conversation. a. video b. social network c. blog

c. blog

A _____________ is a declaration that describes what an organization does and communicates the organization's purpose, philosophy, and values. a. certificate of achievement b. purpose statement c. mission statement d. vision

c. mission statement

Thomas works for the Cleveland Indians supervising ticket takers and ushers. Based on this information, Thomas most likely works in which of the following functional areas? a. competition b. guest services c. operations d. marketing

c. operations

Levy Restaurants operates the Stadium Club at Dodgers Stadium in Los Angeles. This is an example of a. serial scheduling b. promotion c. outsourcing d. postevent staffing

c. outsourcing

Event organizers need to be unique to attract attention and separate themselves from the competition. Which special element is correctly matched with the event listed in chapter 2 of your textbook? a. unique facility = AT&T Pebble Beach Pro-Am b. location and timing = Big East Men's Basketball tournament c. played on sand = Association of Volleyball Professionals tour d. celebrity participation = basketball tournaments held in Hawaii

c. played on sand = Association of Volleyball Professionals tour

_____________ refers to tasks that must be performed in a sequence. a. coordination b. planning c. serial scheduling d. parallel scheduling

c. serial scheduling

stakeholder examples:

community, visitors bureau, sports commission, administrators/ authorities, economic partners, media

Which skill(s) is (are) correctly matched to its corresponding type? a. blogging = technology skills b. preparing and managing a checklist of activities = time management c. written communication = interpersonal skill d. All of these are correct

d. All of these are correct

the various jobs that will need to be completed in order for the event to be successful

functional factors

When selecting an event, organizers should consider which of the following factors? a. time required to plan the event b. timing of the event c. target market and design activities d. All of these are factors that should be considered when selecting an event.

d. All of these are factors that should be considered when selecting an event.

Issues that could be resolved through the use of brainstorming include all of the following except a. locating areas for cutting costs b. finding new target markets c. suggesting ways to maximize revenues d. All of these are issues that could be resolved through brainstorming.

d. All of these are issues that could be resolved through brainstorming

Which type of scheduling is correctly matched with its corresponding example? a. parallel scheduling = public address announcements at a baseball game b. serial scheduling = merchandising at a football game with cash machines at multiple locations c. serial scheduling = hawking concessions at a baseball game at multiple locations d. None of these are matches

d. None of these are matches

Which of the following is not historically correct regarding sporting events? a. The Pan-Hellenic Games was one of the earliest documented examples of a sporting event. b. Many of today's sporting events derive from England's system of club sports. c. As values changed, European settlers became concerned about health and fitness. d. The modern sport industry has remained stagnant.

d. The modern sport industry has remained stagnant

In the planning stages for an event, decisions are made relative to which of the following? a. date of the event b. time of the event c. duration of the event d. all of these

d. all of these

Successful bids for sporting events may have which of the following characteristics? a. a reasonable budget b. strong leadership c. high level of political support d. all of these

d. all of these

Which of the following is a motivational factor for a sport tourist? a. interacting with family b. escape c. vicarious achievement d. all of these

d. all of these

Event organizers gather resources, train staff, implement management procedures, and coordinate activities during this phase of event planning. a. event evaluation and renewal b. event development c. event operational planning d. event implementation

d. event implementation

The _________ are/is the most important factor for determining the site of a non-fixed sporting event that travels between venues. a. players b. officials c. coaches d. event venue

d. event venue

_______________ involve detailed forecasting and careful evaluation of available physical facilities, financial resources, human resources, community support, and political support. a. press conferences b. media kits c. postevent promotion d. feasibility studies

d. feasibility studies

In a SWOT analysis, strengths and weaknesses are __________ factors and opportunities and threats are _________ factors. a. external; internal b. superficial; nonsuperficial c. nonsuperficial; superficial d. internal; external

d. internal; external

Which purpose of an event is correctly matched with the corresponding example discussed in chapter 2? a. driving tourism and promoting economic impact = U.S. Army All-American Bowl b. promoting an issue = Maine Shrine Lobster Bowl Classic c. meeting sponsorship issues = Rose Bowl football game in Pasadena d. promoting an image for an organization = San Antonio Stock Show and Rodeo

d. promoting an image for an organization = San Antonio Stock Show and Rodeo

Match the type of leadership theory with its appropriate description. a. trait theories = Ohio State studies b. behavioral theories = leaders can be determined based on factors such as height, personality, and intelligence c. situational theories = the Michigan studies d. situational theories = Fiedler's contingency model of leadership

d. situational theories = Fiedler's contingency model of leadership

_______________ is an event presentation tool that outlines the details of how an event will unfold and describes activities, time, and duration of activities and audiovisual needs. a. serial scheduling b. parallel scheduling c. pre-event scheduling d. the event rundown

d. the event rundown

the what? accomplish or reach

goal

carefully crafted experiences that make an impact on the person in attendance

event

fixed site or object

facility

The matching of sport events and hosts must be....

fair, open, and transparent

travelers visiting sport related attractions

nostalgia sports tourism

the how? specific results needed to accomplish the goal

objective

procuring goods or services from an external supplier

outsourcing

the why? reason(s) for the event

purpose

Which word is correctly matched with the corresponding type of sport tourism? a. resorts = active sport tourism b. hall of fame = event sport tourism c. mega-events = nostalgia sport tourism

resorts = active sport tourism

a person or organization that owns the legal right to something

rights holder

physical features of a venue

servicescrape

traveling from one region, country, state, etc. to another in order to watch a sports competition or game

sport tourism

the tourist engages in sport as a secondary pursuit

tourism sport

event that is taking place in that space

venue

Ethelontís or free choice

volunteer