SW 730 Macro Theory Midterm Answers

Operative goals:

can be explicit or implicit.

A group is at least two individuals gathered together because of some emotional bond, to meet members' social and emotional needs, or to fulfill some mutual purpose.

true

Empowerment theory stresses how group members can help each other through mutual aid.

true

To facilitate successful meetings, a committee leader:

will periodically summarize the discussion throughout the meeting.

Which of the following sets of words define the Triple A approach to critical thinking?

Ask, assess, assert

Which step in the planned change process involves the identification of the type and extent of needs presented by the client, along with the strengths and resources available to address their needs or concerns?

Assessment

________ justice concerns the distribution of resources in a fair and equitable manner.

Economic

Which type of treatment group is designed to provide information to participants?

Educational

Which term is defined as the process of increasing personal, interpersonal, or political power so that individuals can take action to improve their life situations?

Empowerment

Which of the following statements accurately describes primary agency settings?

Everyone on staff knows and understands the social work role.

Which type of power is based on established authority in a particular domain?

Expert

Clients and their families are not invited to participate in treatment conferences.

False

Evaluation is the identification of the type and extent of needs presented by the client, along with strengths and resources available to address the needs or concerns.

False

Forces and institutions in the macro social environment are clearly distinguishable from each other.

False

Gender identity is culturally defined.

False

Generalist social work only pertains to working with individual clients and families.

False

Historically, neighborhood organization has been the term used to refer to macro practice in social work.

False

Historically, social action emphasizes community change pursued optimally through broad participation of a wide spectrum of people at the local community level.

False

Obviously, if everybody is doing a certain type of social work practice, then it must be right.

False

The basic purpose of institutional social services is to enhance the relationships between people and between people and their environment.

False

The two dimensions in resiliency are experience and intellect.

False

Theory Y managers view employees as being incapable of much growth.

False

Traditional bureaucracies demonstrate the application of systems theories.

False

Working effectively with task groups requires immunity from human feelings.

False

Which of the following is NOT one of the principles basic to the administrative theory of management?

Flexibility and creativity

________ is the tendency for a system to maintain a relatively stable, constant state of balance.

Homeostasis

Which conceptual term involves the idea that people are complex and can belong to multiple, overlapping diverse groups?

Intersectionality

Which theory conceptualizes the social environment in terms of behavior, its preceding events, and its subsequent consequences?

Learning

Which human services term is defined as the communities, organizations, and larger groups of clientele who have similar issues and problems and are potential beneficiaries of positive change?

Macro client systems

Which term is defined as the condition of having less power and being viewed as less important than others in the society because of belonging to some group or having some characteristic?

Marginalization

A ______ system is made up of a single individual.

Micro

Which of the following statements accurately describes current research regarding the relationship between social workers' feelings and their behaviors?

Negative emotions are human, therefore acceptable, but social workers must use professional skill to create boundaries between their feelings and behaviors.

Which term refers to the group process wherein members establish some consensus regarding role structure and group standards for behavior?

Norming

______ is the act of placing extreme limitations and constraints on some person, group, or larger system.

Oppression

Which of the following terms refers to a goal-directed, social entity designed as a deliberately structured and coordinated activity system with clearly defined membership?

Organization

Which term is defined as the set of key values, beliefs, understandings, and norms shared by members of a company or group?

Organizational culture

The text cited three reasons regarding the importance of organizations to practitioners. Which was NOT one of them?

Organizational management is charged with making needed changes so that social workers may concentrate on client needs.

Which term refers to a person with specialized skills and training who assists a professional in conducting his or her work?

Paraprofessional

Which of the following is NOT one of the four components that define organizations?

Political entities

The underlying premise of the _____ theory is the organization's dependence on resources controlled by agents and interest groups in the external environment.

Political-economy

Which theory has been criticized for its emphasis on power and access to resources instead of effective service provision to clients?

Political-economy

Which of the following is NOT a skill required of effective task group leaders?

Providing counseling for members

Which theory emphasizes the impact of early life experiences on current feelings and behavior?

Psychoanalytic

Which of the following is NOT a means of empowerment within social action groups?

Public boycotts

Which type of power is that held as a result of other group members' respect and high esteem?

Referent

Which of the following is a potential trap that can be avoided by using critical thinking?

Reliance on personal experience and testimonials

Which of the following terms refers to the communication skill that involves stating what another person says, but by using different words?

Rephrasing

When social workers use the approaches and interventions that prior study has found effective, they are using ________.

Research informed practice

________ is the ability of an individual, family, group, community, or organization to recover from adversity and resume functioning, even when suffering serious trouble, confusion, or hardship.

Resiliency

Gender ________ is the process of conveying what is considered appropriate behavior and perspectives for males and females in a particular culture.

Role socialization

Which feature of emotional intelligence refers to the ability to control troublesome emotions both in oneself and in others?

Self-awareness

Which of the following represents one of the six core values of the National Association of Social Workers' Code of Ethics?

Social Justice

Which of the following terms refers, in the broadest sense, to the entire system of services, benefits, and programs designed to help people sustain themselves and their families?

Social welfare

Which of the following is not a category of ethical standards in the NASW Code of Ethics?

Social workers' ethical responsibilities to legislative representatives

Which term, closely related to power, refers to the relative rank assigned to members within the group?

Status

Organizational ________ is the manner in which an organization divides its labor into specific tasks and achieves coordination among these tasks.

Structure

Which of the following treatment groups consists of participants who share common issues or problems and meet on an ongoing basis to cope with stress, give each other suggestions, provide encouragement, convey information, and furnish emotional support?

Support

Which of the following was NOT presented as a barrier to successful teamwork?

The complexity of the process

Which of the following accurately defines cultural competence?

The mastery of a particular set of knowledge, skills, policies, and programs used by the social worker that address the cultural needs of individuals, families, groups, and communities

Which of the following treatment groups is led by an expert therapist and helps members with serious psychological and emotional problems change their behavior?

Therapy

Which statement describes Theory X managers?

They view employees as being incapable of much growth.

Social action groups in communities may involve one of three dimensions. Which of the following is NOT one of those dimensions?

Treatment

Which of the following statements accurately describes how treatment groups differ from treatment conferences?

Treatment groups provide treatment internally and directly to clients.

A board of directors is an administrative group that formulates the mission, objectives, and policies of an organization.

True

A macro system is any system larger than a small group.

True

A major purpose for the existence of a proprietary social agency is to make a profit for its owners.

True

A social institution is an established and valued practice or means of operation in a society resulting in the development of a formalized system to carry out its purpose.

True

An in-service development seminar on codependency for the employees of an alcoholism treatment agency is an example of a staff development group.

True

An indigenous worker is a community member who either volunteers or is employed to assist professionals.

True

An intake unit for a large county department of social services is an example of an activity system.

True

An intersectional approach to diversity focuses on the interactional effects of belonging to multiple groups.

True

Empowerment in generalist practice involves critical thinking about how macro systems affect people.

True

Human relations theories emphasize that satisfied and happy employees will manifest the most productivity.

True

Identification with the social work profession means that social workers should serve as representatives of the profession, its mission, and its core values.

True

Oppression always bestows power and advantage on certain people who are regarded as the norm and denied to others based on status as different.

True

Organizations are social entities.

True

Professional boundaries are often barriers to successful teamwork and team empowerment.

True

Social service agency, social service organization, and social agency are terms that can be used interchangeably.

True

Social work by nature addresses virtually any type of problem posed by any type of person from any type of background.

True

Social workers must be aware of their own values and biases.

True

The mezzo system is critical in human relations theories.

True

Which term, used in feminist theories, refers to the process of accepting a person and a person's actions as justifiable and relevant?

Validation

Which of the following terms involves what you do and do not consider important?

Values

Which type of task group consists of a small group of people who conduct almost all of their collaborative work by electronic communication rather than in face-to-face meetings?

Virtual team

Which of the following statements about the cultural perspective on organizations is FALSE?

Workers will evaluate nontraditional approaches fairly and impartially.

Which stage of a task group development is sometimes referred to as the performing phase?

Working

An assistant director, social work director, home care staff director, and on-grounds school principal who work in a residential treatment center for girls with serious behavioral and emotional problems are examples of a(n):

administrative group.

Conflict often characterizes the beginnings stage of task group development, as well as the _____ stage.

assessment

Organizational _____ is the study of human conduct in the workplace, the interaction between people and the organization, and the organization itself.

behavior

A group of representatives from four private social service agencies in three states periodically meet. Each agency provides a range of services including mental health counseling, substance abuse counseling, group homes for people with various disabilities, residential treatment centers for troubled youth, recreational programs for families, and foreign adoptions. In two agencies, administrators appointed five representatives each. In the other two agencies, representatives were elected by staff in their respective six service divisions. A recent meeting held by the group focused on integrating quality management principles throughout the agencies' administrative structures. This group is an example of a(n):

delegate council.

An important concept in the social exchange theory is cohesion.

false

Norms are expected behavior patterns based on individuals' status or position within the group.

false

Social exchange theory views a group as a single entity, stressing its functioning as a unit.

false

Official organizational goals:

gather legitimacy for operations.

The _____ of an agency is described as a declaration of the organization's purpose that establishes broad and relatively permanent parameters within which goals are developed and specific programs designed.

mission statement

Whenever Benjamin arrives late to work, his coworker says, "Must be nice to sleep in!" in an annoying singsong voice. For a few days, Benjamin arrives to work on time and his coworker says nothing. From then on, Benjamin is punctual. This is an example of:

negative reinforcement

If a group member screams, "FIRE!", other members likely will run out of the room. This is an example of:

respondent conditioning

Which of the following concepts is inherent in the ecological approach and involves a person's belief in their own skills to handle life's challenges or to get help from others when needed?

Competence

Which theory maintains that each element involved in an organization depends on other elements?

Contingency

The resources that are available, how they are distributed, and how they are spent are all ________ forces.

Economic