Teamwork and Collaboration

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What techniques should you employ when solving an IT problem? (choose all that apply)

ask opinions of those with more work experience or different skill sets divide the work according to skill and ability, and reconvene periodically until the problem is solved

You are trying to solve a problem with a computer system but cannot figure out what is wrong. You want to demonstrate your ability to collaborate. What should you do? (choose all that apply)

ask the opinions of your boss and coworkers try alternative suggestions from coworkers

You may already have friendships with some team members, but not everyone. How should you behave as a team member? (choose all that apply)

avoid forming "cliques" and ignoring or leaving out team members be helpful to all teammates, not just your friends

You are installing a new computer system with three other team members. To make sure you are not duplicating job tasks, what should you do? (choose all that apply)

be aware of what other team members' duties are communicate frequently - check in with the others for updates

Use of common sense and polite manners to avoid offending coworkers on a personal basis is

courtesy

What particular skills does a team leader need in addition to the other skills needed by any team member. (choose all that apply)

encourage and support team members always keep a vision of the "big picture" communicate frequently with team members

A person's decision to take action without being asked is

initiative

Faithfulness or devotion to a person, country, group, or cause is

loyalty

The ability to complete required tasks by a designated time is

punctuality

What are the benefits of team collaboration? (choose all that apply)

the workload is distributed and no one feels more overworked than the others coworkers develop friendships as they work together for a mutual goal


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