Test 1

True or False. In a law office, the term Organization means many parts that create a whole and the term Structure refers to the management of those many parts working together as a whole.

False

The consumer price index is A. An index that determines the annual increase in the cost of living. B. An index that determines the federal minimum wage. C. An index that determines the base salary for your employees. D. An index that determines the medium income for a family of 4 in America.

A. An index that determines the annual increase in the cost of living.

The team approach is composed of the following parts: A. Commitment; Competency; Constructive Feedback; Creativity; Cooperation B. Collaboration; Competency; Constructive Feedback; Creativity; Cooperation C. Commitment; Collaboration; Constructive Feedback; Creativity; Cooperation D. Commitment; Competency; Constructive Feedback; Creativity; Collaboration

A. Commitment; Competency; Constructive Feedback; Creativity; Cooperation

All of the following are tasks that a paralegal cannot do except: A. Draft Pleadings B. Represent another in Depositions C. Sign a Pleading where they are not a party D. Give Legal Advice

A. Draft Pleadings

The difference between an equity partner and a non-equity partner is: A. Equity Partners: the attorney is entitled to a portion of the firm's profits and is responsible for a portion of the firm's losses. The attorney also has a vote in the decisions of the day to day running of the firm. Non-equity Partners: The attorney has a vote in the decisions of the day to day running of the firm but receives a salary not tied to the success of the firm. B. Equity Partners: The attorney has a vote in the decisions of the day to day running of the firm but receives a salary not tied to the success of the firm. Non-equity Partners: the attorney is entitled to a portion of the firm's profits and is responsible for a portion of the firm's losses. The attorney also has a vote in the decisions of the day to day running of the firm. C. Equity Partners: the attorney is entitled to all of the firm's profits and is responsible for all of the firm's losses. The attorney also has a vote in the decisions of the day to day running of the firm. Non-equity Partners: The attorney has a vote in the decisions of the day to day running of the firm but receives a salary not tied to the success of the firm. D. Equity Partners: the attorney is entitled to a portion of the firm's profits and is responsible for a portion of the firm's losses. The attorney also has a vote in the decisions of the day to day running of the firm. Non-equity Partners: The attorney has no vote in the decisions of the day to day running of the firm but receives a salary not tied to the success of the firm.

A. Equity Partners: the attorney is entitled to a portion of the firm's profits and is responsible for a portion of the firm's losses. The attorney also has a vote in the decisions of the day to day running of the firm. Non-equity Partners: The attorney has a vote in the decisions of the day to day running of the firm but receives a salary not tied to the success of the firm.

The difference between exempt employees and nonexempt employees is A. One is typically paid hourly and one is paid salary. B. One is typically paid overtime and one is not. C. Both A and B. D. Neither A nor B.

A. One is typically paid hourly and one is paid salary.

All of the following are types of benefits except: A. Overtime pay B. Medical insurance C. Matching retirement D. Expense Accounts

A. Overtime pay

The 4 Components of a Good Work Environment are A. Policy; Health and Safety; Tools; and Environment B. Policy; Health and Safety; Tools; and Culture C. Policy; Health and Safety; Culture; and Environment D. Policy; Culture; Tools; and Environment

A. Policy; Health and Safety; Tools; and Environment

In a centralized vs decentralized form of management, A. The centralized manager has one entity run the entire firm and in decentralized their leadership is in different sections of the firm. B. The decentralized manager has one entity run the entire firm and in centralized their leadership is in different sections of the firm. C. The centralized manager has an outside company run the entire firm and in decentralized their leadership is performed internally the firm. D. The decentralized manager has an outside company run the entire firm and in centralized their leadership is performed internally the firm.

A. The centralized manager has one entity run the entire firm and in decentralized their leadership is in different sections of the firm.

All of the following are concerns about potential hires except: A. They want to negotiate their salary to a higher amount. B. They have had multiple jobs in a short period of time. C. They have a long commute to work. D. They are suffering from poor health.

A. They want to negotiate their salary to a higher amount.

The three factors that contribute most to a paralegal's salary are: A. Years of Experience; Firm Size; Geographic location B. Educational Background; Firm Size; Geographic location C. Years of Experience; Firm Size; Educational Background D. Educational Background; Years of Experience; Geographic location

A. Years of Experience; Firm Size; Geographic location

The two characteristics of management are efficiency and effectiveness. They are defined as follows: A. Efficiency is doing the right thing to begin with and Effectiveness is doing things the right way. B. Efficiency is doing things the right way and Effectiveness is doing the right thing to begin with. C. Efficiency is practicing law the right way to begin with and Effectiveness is practicing law resulting in winning cases. D. Efficiency is practicing law resulting in winning cases and Effectiveness is practicing law the right way to begin with.

B. Efficiency is doing things the right way and Effectiveness is doing the right thing to begin with.

All of the following contributed to the growth of a paralegal except: A. Promotion by Bar Association B. Increase in Paralegal Salaries C. Organization of Paralegals and Managers D. Restructuring of Other Professions

B. Increase in Paralegal Salaries

The difference between a formal evaluation and an informal evaluations is that A. One is used to make promotion decisions and one is not. B. One is written and one is verbal. C. One is made in the office and one is made outside the office. D. These are the same thing. It is just the employer who decides the environment where the evaluation will occur.

B. One is written and one is verbal.

Certifications in a practice area are awarded by: A. Law Schools B. State Bars C. Local Bars D. Circuit Courts

B. State Bars

Office sharing is when A. The partners in a law firm share one office to cut down on costs. B. Two different law firms share a physical space. C. Two different law firms share physical space and staff. D. Two different law firm share everything, physical space, staff, phone, internet, etc.

B. Two different law firms share a physical space.

Outsourcing is A. Where a firm uses virtual sources to serve one on the roles on the legal team. B. Where a firm uses outside sources to serve one on the roles on the legal team. C. Both of these are correct. D. Neither of these are correct.

B. Where a firm uses outside sources to serve one on the roles on the legal team.

An indigent client is typically represented by A. Solo practitioner B. A virtual office C. A legal clinic D. A mega firm

C. A legal clinic

Constructive Criticism is A. A method of communication used to fire someone while not demoralizing them. B. A form of empowering employees by pointing out their flaws. C. A negative performance evaluation that is given for the purpose of providing instruction and direction. D. A way of complimenting an employee by criticizing them and then rebuilding their self-esteem.

C. A negative performance evaluation that is given for the purpose of providing instruction and direction.

An office manager is A. An attorney whose job it is to run the day to day activities of the firm. B. An attorney whose job it is to bring in clients for the firm. C. A person who the attorney selects whose job it is to run the day to day activities of the firm. D. A person who the attorney selects whose job it is to bring in clients for the firm.

C. A person who the attorney selects whose job it is to run the day to day activities of the firm.

A contract practitioner is best defined as: A. There is only one attorney in the firm. B. An attorney who practices multiple areas of law. C. An attorney who works for other attorneys not clients doing specific work. D. None of these.

C. An attorney who works for other attorneys not clients doing specific work.

Historically a legal team was defined as: A. The local elder in a community giving out advice. B. A local government official who also served as an attorney. C. An educated attorney working alone. D. Attorneys are a relative new career only starting in the 1700's.

C. An educated attorney working alone

In a professional corporation partners are paid A. Salary B. Bonuses C. Dividends D. Hourly

C. Dividends

A law firms most expensive investment is A. Its location B. Its advertisement C. Its personnel D. Its technology

C. Its personnel

A natural form of education is A. On the job training B. Job shadowing C. Mentoring D. CLE's

C. Mentoring

The number one factor that results in law firms going under is A. Criminal Actions by the attorneys. B. A Lack of clients coming through the door. C. Mismanagement of the firm. D. Word of mouth that the firm offers bad legal services.

C. Mismanagement of the firm.

OUCH stands for A. Objective, Uniform, Consistent, and Have Job Relatedness B. Objective, Uniform, Consistent, and Hard Working C. Objective, Uniform, Competent, and Have Job Relatedness D. Objective, Uniform, Competent, and Hard Working

C. Objective, Uniform, Competent, and Have Job Relatedness

Which is not one of the three objectives in a government agency: A. Provide quality legal services to the government or people. B. Operate within the budget set by the government. C. Protect the government or the people from criminal activity. D. Provide growth and satisfaction for the employees.

C. Protect the government or the people from criminal activity.

When planning to a hire a new employee the first question that should be asked is A. Can we afford to hire someone? B. Can we promote from within? C. Should the position be filled? D. Who is a quality candidate?

C. Should the position be filled?

Specialties refer to: A. The shared characteristics of the employees who work in a firm. B. The shared characteristics of the clients who a firm serves. C. The areas of law that attorneys in a firm practice on a routine basis. D. None of these.

C. The areas of law that attorneys in a firm practice on a routine basis.

Which is true about paralegals: A. They must have a college degree to call themselves a paralegal. B. They must have received a certificate from a bar to be considered a paralegal. C. They must abide by the same rules of confidentiality as a lawyer. D. They can only perform menial legal task and may not do substantive work.

C. They must abide by the same rules of confidentiality as a lawyer.

In a law firm an associate is A. an attorney responsible for client development. B. an attorney who owns the firm and who is paid from profits not a salary. C. an employee of the firm who receive a salary for doing legal work. D. None of these.

C. an employee of the firm who receive a salary for doing legal work.

All of the following are places where a firm should look to recruit a quality candidate for a job except A. employment agencies B. personal referrals C. competitors' offices D. college placement programs

C. competitors' offices

Soft skills are A. nonverbal cues that can reveal true motivations. B. skills that serve no real purpose in a law firm but can contribute to the productivity of the overall culture of the firm. C. skills such as critical thinking, the ability to work with people, attention to detail, organizational skills, and the ability to handle stressful situations. D. All of these.

C. skills such as critical thinking, the ability to work with people, attention to detail, organizational skills, and the ability to handle stressful situations.

All of the following are factors that affect Organization and Structure except: A. Compensation B. Specialties C. Management Styles D. Forms of Management

Compensation

An employer can promote communication by doing all of the following except: A. Accepting responsibility for your own ideas. B. Experimenting with a new idea. C. Helping others to express their ideas. D. All of these promote communication.

D. All of these promote communication.

All the following define culture except: A. This terms refers to the environment that the law firm consists of. B. It includes how employees are treated, respected, and appreciated for their contribution to the overall success of the law office. C. Neither of these define the term culture. D. Both of these define the term culture.

D. Both of these define the term culture.

All of the following are factors that you should consider when compensating your employees except: A. Job Analysis B. Job Description C. Job Evaluation D. Job Satisfaction

D. Job Satisfaction

A law student who works for a firm to assist with certain tasks in exchange for gaining experience is a A. Runner B. File clerk C. Paralegal D. Law Clerk

D. Law Clerk

All of the following are external factors that affect a human resource managers job except: A. Economic Conditions B. Nature of the firm C. Government Regulations D. Laws

D. Laws

To get around the prohibition of lawyers and non-lawyers sharing funds our text recommends using an A. Limited Liability Company (LLC). B. A professional corporation. C. Globalization. D. Non-legal subsidies.

D. Non-legal subsidies.

A Boutique Firm A. Is a firm where all the attorneys are the same gender. B. Is a firm where all the attorneys graduated from the same law school. C. Is a firm where all the attorneys had the same specialty in law school. D. None of these.

D. None of these.

All of the following are factors to be a good leader except: A. Recognized that a business is not a democracy. B. Recognize that people can contribute only to their ability level. C. Subordinates should have a right to question and provide input in their decision. D. None of these.

D. None of these.

An autocratic form of management is characterized by: A. In this form of management a firm combines two or more different types to handle the day to day activities. B. In this type of managerial style, multiple individuals have a say in how the law firm is run. C. This is a form of management that exists in large firms where no one person can be agreed to manage. If this occurs, several people form a committee who then decided how the firm will be run. D. None of these.

D. None of these.

All of the following are difference between a Legal Administrators and an office managers except: A. Attend partner meetings. B. May hire and fire. C. May make major purchases. D. There are no differences these are the same job.

D. There are no differences these are the same job.

Most attorneys in the U.S. practice in a A. Mega firm B. Large Firm C. Medium Firm D. Small Firm

Small Firm