Test 2: PSYC 131 (Chap. 4-6)

Desentizing

________skills introduce the helpee to the feared task or object gradually in a relaxed stare

True

A good listening posture is relaxed in the chair leaning back with minimal eye contact so not to intimidate the helpee.

True

A crisis may have long-term negative or positive consequences

"You seem very confused about your life's direction, almost lost."

A helpee said, "I can't seem to make decisions. I have no friends. I don't know where to live. Everything is wrong." Choose from the following helper comments, the one which best exhibits the skills of interpretation.

"Your mom criticizes you a lot."

A helpee said, "My mom is always yelling at me, making me pick up my clothes and getting on my case about every little thing." Which helper comment is a paraphrase of this?

Modeling

A helper asks the helpee to watch a certain new movie that has just come out, which the helper believed shows a similar situation as the helpees, with a positive outcome for the main character. This helper is hoping there will be a positive impact based on the principle of _____________

False

A helper should never admit confusion to the helpee as this will cause doubt and resistance

imagery

A helper suggests that the helpee try to visualize what his deceased grandfather would do in a similar problem situation. This is an intuitive problem solving strategy called

health problems

A person who has a lot of physiological tension and persistent choice conflicts is more likely than others to experience ___________

anticipatory grief

A person whose spouse was diagnosed with a terminal illness often starts the process of mentally saying "good-bye" to the spouse. This is called __________________.

False

A self-help plan should be worked out jointly between helper and helpee with primary responsibility on the helper

"I cannot tell you, because I don't know what is best for you; but I can help you decide what is best for you."

An adolescent comes to you, a helper, and says, "I do not know what to do! Shall I tell my father how angry I am?" The best helper response in using a Rational Problem-Solving Process would be:

extinction

If a helper 1) identifies what is reinforcing a certain behavior, 2) withholds that reinforcement, and 3) reinforces the opposite behavior, that helper is using the strategy of

Repeating

If a helper said, "Throughout this past twenty minutes, I've heard you use the word "should" ten times. Where are all of these "shoulds" coming from?" This would be an example of the helping skill of __________________.

Direct leading

If a helper used the statement, "Tell me more about your past career choices," this would be an example of ____________________.

True

In the Behavior Change Strategy, modeling is a method of learning by watching other's experiences.

attending

Mr. Reston, a helper, was interviewing a helpee, Mrs. Lewis. Mr. Reston used eye-contact to indicate interest, sat in a relaxed manner, and made brief, encouraging comments to Mrs. Lewis. Mr. Reston was using the helping skill of ___________.

"I like the way you just now were quiet while I was working."

Of the following statements, which is the most effective use of reinforcement to encourage behavior change?

narrowing of focus so that they see very few alternatives

One problem for people in crisis is that they often experience _________.

False

Open ended questions require only a yes or no response.

True

Open-ended questions solicit maximum information especially when dealing with a resistant helpee

True

Reflections with too much depth can be ineffective because they can intimidate or confuse the helpee.

get some more training in how to handle this person

Sometimes helpers feel frustrated and defeated when working with a helpee. At this point it is a wise idea to _______________.

False

The helpee should use rewarding skills such as words of praise; however, words of praise should praise the person, not the action.

building a support system

Steps such as identifying persons in a helpee's network, how those persons could be helpful, and gaps in the helpee's network are all elements of

False

Stress is always a negative component of life.

teaching self-management for operating in environments with little support

The basic helping strategy for prevention of relapse of old, undesirable behaviors is

True

The behavior changing strategy allows the problem to be broken into smaller pieces while assessing progress and making necessary adjustments.

True

The first step in Rational Problem Solving is to establish a relationship and get the helpee involved.

Trus

The last step of the rational problem solving process is to generalize the process to new life problems.

True

The purpose of reflecting feelings is to focus on the feeling rather than the content

an active problem solving approach (skills) to change

The term coping means

True

Verbal comments are necessary to increase helpee exploration

helpees rarely follow it and will blame the helper if "advice" fails

What is the primary reason a helper should not make a practice of giving advice?

feedback

What skill would be in use if a helper said, "I'm not sure if you are aware of it, but I noticed that when you expressed feeling fine, you had a very sad look on your face. What do you make of that?"

consoling

When a helper uses the strategy of 1) giving accurate information about a problem condition, 2) building a caregiver support system, 3) exploring community services, and 4) letting the helpee talk about the difficulties of intense caregiving, the helper is using what type of strategy?

where there is some doubt as to whether the helpee understands or can follow the nature of an oral agreement

When are written contracts for behavior change especially useful?

paraphrase, confirmation, correction

Which of the following are the three critical points in Perception Checking?

"You were saying.....(pause)

Which of the following is an example of the skill of indirect leading?

Legal language

Which of the following is not an important characteristic of a helping relationship contract because the helper is not a lawyer?

act in a non-directive way to help the helpee relax

Which of the following is not one of the four stages of crisis intervention that should be attempted by a helper?

closed-ended questions

Which of the following is not typically part of the cluster of skills needed for challenging (not restating)?

A member's alcoholism

Which type of crisis event will most likely cause a family to disintegrate rather than pull together?

Rewarding

____________ should be paired with a positive reinforcement program for desired behavior.

Aversive

____________ skills are used to reduce undesirable and persistent responses that are self-reinforcing.

Extinguishing

_____________skills are simple removal of reinforcing conditions.

Desensitizing

___________skills are processes of replacing fears with confidence and ease.