Test 3 - Safety Practice

One method used by _____ to get a team started in the right direction is to sequence the start up activities. a. a team leader b. a vendor c. an outside consultant d. top management

a. a team leader

Communicating ____ is important when training employees. a. at the appropriate level b. loudly c. in writing d. in multimedia

a. at the appropriate level

Priority jobs should be discussed _____. a. at the beginning of shift meetings b. at the end of shift meetings c. only when management is present d. once a month at team meetings

a. at the beginning of shift meetings

An employee will receive an update to their training record to reflect their certification when ____. a. forklift training is complete b. forklift training is started c. new employee training is complete d. packaging training is complete

a. forklift training is complete

A ___ is used to establish a baseline measurement for evaluation of the process. a. metric b. pinnacle c. process chart d. production schedule

a. metric

The training department is the typical sources of ___ information. a. procedures and policy. b. product costing c. employee performance d. vendor performance

a. procedures and policy.

New and existing employees should receive training/cross-training with an experienced worker _____. a. so the there is not a shortage of skilled workers due to employee retirement b. to make them feel important c. to make sure the experienced worker knows he can be replaced if necessary d. to give the experienced worker the requirements for a teaching certificate

a. so the there is not a shortage of skilled workers due to employee retirement

Operators should be given more training specifically related to the machine if _____ occurs. a. the operator is not producing parts that meet specifications b. the operator doesn't like operating the machine c. the operator productivity exceeds the normal level d. the machine will be replaced in the near future

a. the operator is not producing parts that meet specifications

When a new piece of equipment is installed, operators should receive _____ before the machine goes into production. a. training b. extra oil cans c. machine cost information d. vendor contact information

a. training

The equipment manufacturer is often the base source of ____. a. training on a new piece of equipment b. training on your company's policies procedures c. product cost analysis d. employee interviews

a. training on a new piece of equipment

Communications skills used by team members should include ____, oral communication, written comprehension and listening skills. a. written communication b. brainstorming c. indirect communication d. direct communication

a. written communication

A copy of the relevant OSHA standard must be available to workers who attend ____. a. safety committee meetings. b. OSHA required training. c. production training d. new line planning meeting.

b. OSHA required training.

Demonstrating the skills and abilities learned is a common component of a(n) ____. a. orientation program b. apprentice program c. quality circle meeting d. team kickoff meeting

b. apprentice program

An organizational method for the production areas that groups together all the machines that are needed to produce a part or a group of parts is called ____ manufacturing. a. traditional b. cellular c. pod d. flow

b. cellular

A machinist who has learned to weld has undergone _____. a. transformation b. cross-training c. special training d. rehabilitation

b. cross-training

Companies have a better ability to match worker to specific job needs if they use ____. a. statistical process control b. cross-training c. sensitivity d. better background hiring checks

b. cross-training

the specific tacks an employee will be required to perform are described in ______. a. company newsletter b. job descriptions c. employee evaluations d. machine operation manuals

b. job descriptions

An average worker's productivity would be included in _____. a. his/her time report b. job standards description c. calculation of break times d. job safety analysis

b. job standards description

To be successful in achieving a goal, a ____ must be capable of bringing people together, motivating them and final focusing them in the right direction. a. quality worker b. leader c. vendor d. maintenance worker

b. leader

When team members reach a significant point in their work to improve a process, it is a called a _____. a. signature turning point b. milestone c. turn for the worse d. starting point

b. milestone

Project management should include a _____ to enable team leaders on other project to identify availability of potential team members. a. guarantee of long team work for team members b. planned release of personnel as the project comes to an end c. record of under performing team members d. planned transfer of unused funds to other teams

b. planned release of personnel as the project comes to an end

When you give positive feedback, always make sure that you are ____. a. believable whether or not you are being honest b. sincere c. encouraging them to do more d. comparing them to other team members

b. sincere

In manufacturing, changes to processes, equipment and people are the largest drivers of ____. a. workplace behavior policy b. training c. fire safety regulations d. team-based work

b. training

In today's competitive markets, process and people are constantly changing, resulting in a large need for ____. a. unskilled workers b. training c. decreased quality d. longer cycle times

b. training

_____ management presents the information about the production process in a visual format so that workers can use it to improve efficiency and promote safety. a. Top-down b. Self-directed c. Process chart d. Production schedule

c. Process chart

Cross-training increases an employee's value to the company because they have additional skills and _____. a. are eligible for increase pay b. shorter work periods c. a better understanding of related job functions d. can demand more benefits

c. a better understanding of related job functions

Electricians must ____ to do their work. a. have a valid driver's license b. have 10 years experience c. have an electrician's license d. be certified in CPR

c. have an electrician's license

A good manager will attempt to develop a compromise between two workers who ____. a. want to work together b. use SPC charts c. have developed a conflict d. are married to each other

c. have developed a conflict

Documentation on the quality of a training session ____. a. is recorded if the trainee receives payment. b. is required. c. is not required. d. determines who attends.

c. is not required.

Measurable ____ are important to the training process. a. regulations b. profits c. objectives d. restrictions

c. objectives

A team leader is responsible for setting up internal quality audit to verify that _____. a. the team is not spending too much money b. the teams increased pay rate is justified c. procedures are in place and being followed

c. procedures are in place and being followed

An employee that is promoted ____. a. always gets an additional week of vacation. b. receives a decrease in pay. c. usually receives additional training for the new position d. receives additional sick leave

c. usually receives additional training for the new position

Job shadowing requires an employee that is being cross-trained to ____. a. do all the work while the experienced worker observes b. create a set of procedures for the job c. work closely alongside an experienced worker as their shadow d. come in after hour for training

c. work closely alongside an experienced worker as their shadow

Which is the best time to offer safe-related training to employees? a. Before and OSHA audit b. After there has been a serious accident c. At the end of the workday d. At new employee orientation

d. At new employee orientation

Clear statements of expectations are needed them a. training employees b. ordering lunch c. writing safety manuals d. giving directions

d. giving directions

A flash device (also known as a key chain or jump drive) or a floppy disk is used to store data that _____. a. is no longer needed b. can't be stored on any other device c. is highly confidential d. might need to be viewed or printed from a compute in another location

d. might need to be viewed or printed from a compute in another location

A training matrix or database that contains a list of employees and their specific skill ____. a. is an invasion of privacy b. is used by HR for payroll c. should be sold telemarketers d. should be used to assign people to jobs in areas where there already contain the required skills

d. should be used to assign people to jobs in areas where there already contain the required skills

Manufacturing companies use ____ to save time and reduce cost of operation. a. doctor visits b. reactive maintenance c. OSHA regulations d. training

d. training

Companies often add production by adding another shift. If operators are hired for a new shift, what will be needed? a. Customer shipment records b. records of vacation time owed to existing operators c. personnel records of existing operators d. training records of existing operators

d. training records of existing operators