The Art of the Tech/ The Visible Computer

A customer exclaims that he has a "two-terabyte system." What does that mean? A His RAM capacity is 2 TB. B His hard drive capacity is 2 TB. C His CPU runs at 2 TB. D His network runs at 2 TB.

B

Which of the following hot-swappable connectors provides the most common general-purpose connection for the PC? A PS/2. B USB C VGA. D FireWire.

B

Which component in a PC is responsible for updating the image on the monitor? A CPU. B FRU. C GPU D PSU.

C

Which of the following connection type is used for networking? A Mini-DIN. B S/PDIF. C RJ-45. DVGA.

C

Bill just installed new printer drivers into Roland's computer for the big networked laser printer and verified that everything works. Using the Troubleshooting Theory, how should Bill complete the repair? A Print a test page, and go to the printer to verify the results. Assuming everything works, Bill's done. B Print a test page, and go to the printer to verify the results. Document that you installed new printer drivers successfully. C Tell Roland to print a test page. D Document that he installed new printer drivers.

D

Marvin is on the scene of a dead PC. He's analyzed the problem and suspects that the power supply has died. What should he do next? A Document his theory. B Question the user. C Escalate the problem to his supervisor. D Test his theory by using a known-good power supply from his FRUs

D

Which of the following connections supports both audio and video streams? A VGA. B S/PDIF. C DVI. D HDMI.

D

Where can you find the latest version of the CompTIA A+ certification exam objectives? A www.comptia.org. B www.microsoft.com. C www.aplus.com. D www.certification.org.

A

Which component stores programs and data currently being used by the CPU? A RAM. B NIC. C DVD. D Hard drive.

A

While manning the help desk, you get a call from Sharon in accounting. She's lost a file that she knows she saved to her hard drive. Which of the following statements would direct Sharon to open her Documents folder in the most efficient and professional manner? A Sharon, check Documents. B Probably just defaulted to Docs. Why don't you open Excel or whatever program you used to make the file, and then open a document and point it to Documents? C Look, Sharon, I know you're a clueless newb when it comes to computers, but how could somebody lose a file? Just open up Documents, and look there for the file. D Sharon, a lot of programs save files to a default folder, often to a folder called Documents. Let's look there first. Click the Start button, left-click File Explorer, and move the mouse until the cursor hovers over Documents. Click the left mouse button, and tell me what you see when Documents opens

D