Trainers Test

When you realize that guest has arrived at Restaurant to pick up a mobile order, which of the following questions is appropriate?

- "Have you already checked in on the Chick-fil-A One app? - "What is the name on your order?"

Cook chicken to an internal product temperature of _____ or higher for at least _____ to kill bacteria. A. 130°F; 5 minutes B. 140°F; 2 minutes C. 155°F; 60 seconds D. 165°F; 15 seconds

165°F; 15 seconds

Team Member should remove from refrigerator only amount of ingredients that can be prepared/assembled within _____.

30 minutes

What is the holding time for Grilled Nuggets or grilled chicken filets, from time cooked until served?

30 minutes

Corn/black bean blend must be thawed in refrigerator for at least _____ before being added to salads.

6 hours

To be effective, sanitizer must remain on surface for a minimum of _____. A. 15 seconds B. 30 seconds C. 60 seconds D. 2 minutes E. 3 minutes

60 seconds

Which of the following are approved for use in the Restaurant? (Select all that apply.) A. Micrell anti-bacterial hand soap B. Dove hand soap (unscented) C. Dr. Bronner Hand Sanitizer D. Purell Hand Sanitizer E. KICS Sanitizer wipes

A. Micrell anti-bacterial hand soap D. Purell Hand Sanitizer E. KICS Sanitizer wipes

What ingredients are assembled into a Grilled Chicken Club Sandwich? A. Multigrain bun, lettuce, tomatoes, grilled chicken filet, cheese, bacon B. Multigrain bun, lettuce, tomatoes, fried chicken filet, cheese, bacon, mayo C. Multigrain bun, tomatoes, onions, grilled chicken filet, cheese, bacon D. Multigrain bun, lettuce, tomatoes, pickles, grilled chicken filet, bacon

A. Multigrain bun, lettuce, tomatoes, grilled chicken filet, cheese, bacon

What is the proper portion of sausage for one Hash Brown Scramble Bowl? A. One half of a sausage patty B. One sausage patty C. One and a half sausage patties D. None of the above

A. One half of a sausage patty

Which of the following is NOT a step in preparing Lemonade dispenser for use? A. Reassemble pump and attach to bottom of dispenser B. Wet bowl gasket and place it in bowl with flange down C. Wet evaporator base with clean, sanitized towel D. Attach spray tube assembly

A. Reassemble pump and attach to bottom of dispenser

When preparing Lemonade, start with 2 qt lemon juice and add _____. A. 5 cups sugar and 5 qt cold water B. 5 cups sugar and 7 qt cold water C. 7 cups sugar and 6 qt cold water D. 7 cups sugar and 8 qt cold water

D. 7 cups sugar and 8 qt cold water

The Recall Communication Program is designed to notify Restaurants by phone when _____. A. A guest has complained to corporate headquarters about products or service B. A guest goes to the wrong location to pick up a mobile order C. An Operator has found a solution to a problematic security issue D. A product recall has occurred

D. A product recall has occurred

"Personalizing the Guest's Order" can be explained by which of the following statements? A. New guests appreciate meal recommendations that are personalized to them B. Personalizing the order leads to strengthened relationships with guests C. Guests appreciate knowing we have their best interests in mind D. All of the above

D. All of the above

If you accidentally contaminate food by coughing or sneezing, what action should you take? A. Discard contaminated food B. Clean and sanitize utensils and work surfaces C. Wash and sanitize hands D. All of the above E. Both b and c

D. All of the above

If you cannot deliver order to guest in Drive-Thru window within 30 seconds, what steps should you take? A. Apologize and explain reason for delay B. Ask guest to drive forward or park if delay will be significant C. Assure guest you will bring order to car as soon as order is ready D. All of the above

D. All of the above

When fulfilling a Hot Coffee order for Drive-Thru guest, which of the following actions would Team Members usually take? A. Enter condiment choices and amounts into register B. Mark condiment choices and quantities on coffee sleeve C. When handing coffee to guest at window, confirm that condiments have been added D. All of the above E. Both a and b

D. All of the above

Which statement correctly describes cleaning hand sinks? A. Clean hand sinks on the hour and half hour B. Clean hand sinks after each peak sales period and at end of day C. Visually inspect and clean hand sinks throughout the day as needed D. Both b and c

D. Both b and c

Which of the following correctly describes service receipts? A. For carry-out order, service receipts should be placed in bag B. Make sure service receipt is given to guest with order C. When you deliver meal to guest seated in Restaurant, place service receipt on tray only after tray is well positioned on table D. None of the above

D. None of the above

When serving an assembled Greek Yogurt Parfait, which of the following conditions should prompt Team Member to discard the parfait instead of serving it? (Select all that apply.) A. Strawberries or blueberries look soft or wilted B. Color from strawberries has bled into yogurt C. Yogurt is present in rim of lid D. Yogurt has separated

A. Strawberries or blueberries look soft or wilted B. Color from strawberries has bled into yogurt D. Yogurt has separated

After lifting basket of breakfast filets out of fryer at end of cooking cycle, which of the following steps should Team Member take? A. Tilt basket to drain oil for 10 seconds B. Shake basket vigorously for 5-7 seconds C. Use tongs to move filets to edge of basket closest to Team Member D. All of the above

A. Tilt basket to drain oil for 10 seconds

If there is a discrepancy between Chick-fil-A food safety requirements and local Health Department regulations, what should Team Members do?

Always follow the more stringent requirement

At end of day, a dirty release sheet from the Roundup contact toaster _____

Can be placed flat on red food tray, covered securely with food film and then cleaned the next day

To maintain breading table throughout the day, Team Member must _____.

Sift coater after breading the equivalent of 2 bags of chicken

If you injure yourself on the job, you should notify Restaurant Leadership within 3 hours.

False

Due to the risk of fraud, the Chick-fil-A One app cannot be used to purchase or reload Chick-fil-A gift cards. A. True B. False

True

During assembly of ice cream machine, freezer door gasket and front bearing sleeve should NOT be lubricated with Petro-gel. A. True B. False

True

If a guest requests a cup of water, Team Member should provide a 14 oz cup of water without charge. A. True B. False

True

Milkshake base dispenser must be emptied, defrosted, cleaned and sanitized once a week. A. True B. False

True

Nuggets should never be cooked in fryer designated for SPICY chicken. a. True b. False

True

Shelf life for ingredients and holding time for finished products have been carefully calculated to ensure that guests receive fresh, safe food. so Team Member should always observe these guidelines completely A. True B. False

True

Team Member should never add fresh liquid eggs to a pan that has been holding liquid eggs.

True

Team Member should never rinse or wash gloves in order to use them again. A. True B. False

True

The flavor of Chick-n-Strips allows them to be cooked in the same oil as spicy chicken without impacting flavor. A. True B. False

True

The light bulb in the fry warming station, which provides only light and not heat, should be replaced when burned out with a 40W coated kitchen appliance bulb. a. True b. False

True

To reduce risk of cross-contamination, the ice cream machine has its own, separate brushes for cleaning the machine. A. True B. False

True

Unused cooked sausage must be discarded at end of holding time. A. True B. False

True

When a mobile order is bumped from KPS monitor, a push notification is sent to guest via the Chick-fil-A One app to let them know their meal is ready. A. True B. False

True

When gloves are used incorrectly, the risk of cross-contamination actually increases

True

Which of the following steps should Team Member include when cooking Nuggets? a. Lower Nuggets basket into oil, remove basket handle and stir Nuggets gently b. Place handle next to fryer and close fryer lid c. Press 2 (NUG/STRIPS) to start cooking cycle d. All of the above

d. All of the Above

For in-Restaurant sales, individually packaged cookie must be warmed for at least _____.

10 minutes

What is the holding time for fresh buns (unassembled), from time received until served?

3 days

What should be used to mark the longest-held tray of each type of chicken in thaw cabinet?

A Use First clip

In order for a surface to be disinfected, how long must disinfectant solution be left on surface? A. At least 10 minutes B. At least 30 minutes C. About 1 hour D. 90 minutes

A. At least 10 minutes

Best practices for cooking Chick-fil-A Waffle Potato Fries include _____. A. Cook only amount of fries that can be used within 5 minutes B. Use only 1 basket to cook fries during slow times C. Cook fries to-order during very slow times D. If any fries fall into oil, leave them there until end of sales period

A. Cook only amount of fries that can be used within 5 minutes B. Use only 1 basket to cook fries during slow times C. Cook fries to-order during very slow times

Which of the following statements can correctly be made about bacteria in food? (Select all that apply.) A. Harmful bacteria multiply rapidly in moist, protein-rich foods B. Bacteria can grow in food without changing its color, odor or texture C. Team Member can help control bacteria in TCS foods when receiving, storing, preparing, cooking, holding and serving food D. None of the above

A. Harmful bacteria multiply rapidly in moist, protein-rich foods B. Bacteria can grow in food without changing its color, odor or texture C. Team Member can help control bacteria in TCS foods when receiving, storing, preparing, cooking, holding and serving food

Team Member should never empty coffee server into hand sink, as this is a food code violation. A. True B. False

A. True

Which of the following actions should be taken to prepare the breakfast grill or griddle for use? A. Turn grill on and set to 275°F B. Wring out sanitized towel thoroughly and wipe grill surface C. Pre-heat for 15-20 minutes D. Spray a thick coating of canola oil on grill surface

A. Turn grill on and set to 275°F B. Wring out sanitized towel thoroughly and wipe grill surface C. Pre-heat for 15-20 minutes

When disassembling the faucet assembly of tea urn for end of day cleaning, which of the following steps should be included? (Select all that apply.) A. Unscrew handle assembly from dispenser nozzle B. Check seat cup for wear C. If it's a Friday night, replace seat cup with new one D. Loosen wing nut on shank and remove dispenser nozzle from urn

A. Unscrew handle assembly from dispenser nozzle B. Check seat cup for wear D. Loosen wing nut on shank and remove dispenser nozzle from urn

If guest seeks nutritional information, what resources cam Team Member suggest? - POS printout - Printed copy of Chick-fil-A Nutritional Guide - Nutritional information available on Chick-fil-A One App - All of the above

ALL OF THE ABOVE

When answering guest questions about allergens, Team Member must _____. (Select all that apply) A. Listen carefully B. Seek to understand C. Have ingredient information available D. Avoid telling guests that a product is free of certain allergens

ALL OF THE ABOVE

Which statement correctly describes an essential practice about storing and using products?

ALL OF THE ABOVE - All items in Restaurant should be stored, used and served according to First In, First Out (FIFO) rotation system - Choose longest-held product or product closest to expiration or end of shelf life/holding time - Never use any product that has expired or has exceeded shelf life/holding time

What elements of a guest's body language can help Team Member decide how to respond to guest?

ALL OF THE ABOVE - Facial expressions - Eye contact - Tempo/pace - Posture

If a fellow Team Member asked, "Can we hold guests' cell phones to help them?" the answer would be ____. - Never take mobile device from guest - Do not indicate that you are not allowed to touch guest device - Offer to walk guests through the process - All of the above

ALL OF THE ABOVE - Never take mobile device from guest - Do not indicate that you are not allowed to touch guest device - Offer to walk guests through the process

When assembling and wrapping a biscuit, which of the following steps should be included?

ALL OF THE ABOVE - Place assembled biscuit in center of wrap with product name facing toward you - Pull front and back edges of wrap together over biscuit - Double fold wrap to just above description - Fold in corners of wrap, then pick up biscuit and tuck points under package

When emptying trash cans throughout the day, which of the following steps should be included?

ALL OF THE ABOVE - Prepare empty trash cans in advance in back of house - With gloved hands, remove full trash can from receptacle and set it in front of receptacle - Pull edges of bag up and knot bag securely while it is inside trash can - Place empty trash can lined with liner inside receptacle and close receptacle door - Take full trash can (with closed bag inside) to back door

Which of the following actions helps prevent slips and falls? - Wear rubber soled shoes - Keep slip-resistant floor mats in place - Promptly pick up any objects on floor that could cause slips

ALL OF THE ABOVE - Wear rubber soled shoes - Keep slip-resistant floor mats in place - Promptly pick up any objects on floor that could cause slips

Which statement correctly describes preparing rectangular food warmer for use?

Adding too much water to food warmer will cause empty pans to float, allowing steam to escape

For which of the following must Team Member wear clear food service gloves? (Select all that apply.) - Removing trash - Covering a gray cut resistant glove - Preparing cooked/ready-to-eat food - Covering a bandaged cut on hand - All of the above

All of the above

In which of the following circumstances should Team Member wash hands? (Select all that apply) - After using a cell phone - After touching hair or face - After using Restroom - After returning from a break

All of the above

To prepare coffee server for use, which of the following steps should be included? - Shake dispenser nozzle to make sure no sanitizer is trapped inside - Insert dispenser nozzle onto server shank and tighten wing nut to hold in place - Screw handle assembly onto dispenser nozzle - All of the above

All of the above

When closing down Boards area, which of the following actions should be taken? (Select all that apply) A. Refill salt dispenser and wipe external surfaces B. Clean chutes iPad and holder C. Restock packaging in Boards area D. Turn off specials printer and unplug it, then wipe external surfaces

All of the above

Which of the following is an appropriate time to change gloves? (Select all that apply) - After sneezing, coughing or using a tissue - As soon as gloves become torn or dirty - After touching potentially contaminated surfaces - At least every 4 hours, if gloves are used continually for the same task

All of the above

Which of the following practices should Team Member use for a Dine-In order? (Select all that apply) - Arrange food neatly on tray - Position items on tray so that Chick-fil-A logo on all packaging faces the same direction - Avoid overcrowding tray - Prop Waffle Potato Fries against another item on tray, if possible

All of the above

Which of the following statements can correctly be made about folded eggs? - When cooking folded eggs in egg mold, liquid eggs can be poured directly from carton into mold - Cook 1-2 batches of yellow folded eggs in egg mold before using mold to cook white folded eggs - It is acceptable to cook yellow egg blend and egg whites at the same time in different sections of egg mold - All of the above

All of the above

Which of the following statements can correctly be made about water and biscuit dough? - Using ice-chilled water makes biscuit dough easier to handle - Using ice-chilled water results in light, fluffy biscuits - Using warmer water makes dough sticky - Using warmer water results in flat biscuits - All of the above

All of the above

Which statement correctly describes an aspect of cleaning windows, doors and walls? (Select all that apply) - Clean surfaces of windows and glass doors on a daily basis - Inspect walls and fixtures and spot clean as needed - Clean walls, fixtures and planters thoroughly on a weekly basis

All of the above

With mobile orders, which of the following scenarios will need troubleshooting from Team Member? A. Guest has arrived at Restaurant but Server can't find guest B. Guest arrives at the wrong Restaurant to pick up order C. Guest taps "I'm Here" but gets message they have not yet arrived at Restaurant D. Guest wants to cancel order, either prior to check-in or after check-in E. All of the above

All of the above

What is the estimated time to scramble ½ qt yellow egg blend? A. 15-20 seconds B. 40-50 seconds C. 2 minutes D. 3-4 minutes

B. 40-50 seconds

If you injure yourself on the job, you should notify Restaurant Leadership within 3 hours. A. True B. False

B. False

62 Question (62/75) All breaded chicken contains _____.

BOTH A AND B - Milk - Egg

Which of the following statements can correctly be made about illness? A. A person can carry and transfer bacteria and viruses even before symptoms appear B. If you have sneezing, coughing or a runny nose (but no fever), you should stay away from work altogether C. If you are not sure whether it is safe for you to work, discuss it with Restaurant Leadership D. All of the above E. Both a and c

BOTH A AND C A. A person can carry and transfer bacteria and viruses even before symptoms appear C. If you are not sure whether it is safe for you to work, discuss it with Restaurant Leadership

In what circumstances should Team Member not apply cleaning chemicals to parking lot?

Both a' and b - If rain is expected with 6 hours (could cause run-off) - If temperatures fall below 40 degrees F (Could cause freezing)

Cooked chicken must reach an internal temperature of _____ for a minimum of _____ to kill bacteria. A. 145°F; 40 seconds B. 155°F; 30 seconds C. 165°F; 15 seconds D. 185°F; 10 seconds

C. 165°F; 15 seconds

How should Team Member load Chick-n-Strips on Shelf of tiered fryer basket? A. Place 2 Chick-n-Strips with tips pointed toward each other, as close as possible to hinged edge of shelf B. Finish loading Chick-n-Strips in a 2-1-2-1-2-1-2 pattern with tips interlaced C. Both a and b D. None of the above

C. Both a and b

Removable parts of the Roundup contact toaster have _____ etched on them to make it easier to identify which toaster they belong to. a. RCT b. RC PART c. CONTACT d. ROUNDUP

CONTACT

What technique is best for removing and discarding food service glove?

Grasp cuff, pull glove away from body and discard directly in trash

What should be used to soak/clean the BIB connectors of the drink tower?

Kay-5 sanitizing solution

Which of the following statements correctly describes preparing to brew tea?

Place clean, dry 22 qt container onto brewer base in preparation for brewing tea

In Lean cold product rotation, two types of kanbans are used, and they are called _______.

Pull kanban and reserve kanban

Which of the following is the last step in reassembling the valve block and plunger assembly of the milkshake base dispenser after monthly cleaning?

Replace drip tray, red food tray and 2% milk clip

Which of the following statements can correctly be made about preparing Hash Browns? (Select all that apply) a. A full basket of Hash Browns will cook more evenly than a partial basket b. Frozen Hash Browns in basket should not be held over hot oil c. Basket of Hash Browns should be gently shaken immediately after lowering into oil d. A batch of Hash Browns typically takes about 8 minutes to cook

a. Frozen Hash Browns in basket should not be held over hot oil c. Basket of Hash Browns should be gently shaken immediately after lowering into oil

Which of the following steps should Team Members take while receiving orders at Front Counter? (Select all that apply) a. Make sure there is at least one Team Member facing guests at all times b. Cease any conversations with fellow Team Members when a guest approaches c. Greet guests as soon as they approach d. If guest is paying with Chick-fil-A One, invite guest to step to front of line

- AMake sure there is at least one Team Member facing guests at all times - Cease any conversations with fellow Team Members when a guest approaches - Greet guests as soon as they approach

What fruit is added to a Chick-fil-A Grilled Market Salad?

- Blueberries - Strawberries - Apples

Which of the following is a key to success in preparing biscuit dough?

- Handle dough as little as possible - Flatten dough with palms just enough to fold (about 1"-1½" thick)

Which of the following statements can correctly be made about bacteria in food?

- Harmful bacteria multiply rapidly in moist, protein-rich foods - Bacteria can grow in food without changing its color, odor or texture - Team Member can help control bacteria in TCS foods when receiving, storing, preparing, cooking, holding and serving food

When should Team Member perform a Boil-Out for the narrow chicken fryer? (Select all that apply) - After the Lunch daypart - If food quality doesn't meet quality requirements - When oil color matches discard color in the oil test kit - If oil starts smoking

- If food quality doesn't meet quality requirements - When oil color matches discard color in the oil test kit - If oil starts smoking

When setting up the salad prep table, which items should be placed at or near the table? (Select all that apply) - One #20 scoop and two #40 scoops - Two tablespoons - 2 qt containers - Paring knife and kitchen knife (10") - Entrée salad bowls and oblong bowls, with lids

- One #20 scoop and two #40 scoops - Two tablespoons - 2 qt containers - Entrée salad bowls and oblong bowls, with lids

Which of the following are considered high needs guests? - Parents with small children - Guests with disabilities - The elderly - Teachers - Police Officers

- Parents with small children - Guests with disabilities - The elderly

When should wash sink (detergent/water) be emptied, rinsed and refilled?

- When solution in wash sink becomes dirty - When solution in wash sink no longer meets temperature requirement -When solution in wash sink no longer is proper concentration

Which of the following is something Team Member should never do with towels? (Select all that apply) - Never place towels saturated with dirt or oil into sanitizer bucket - Never use a dripping towel -- wring it out first - Never use disposable towels designated for Restrooms in any other part of Restaurant - Never re-use towels that have been used on a contaminated surface for other tasks

ALL OF THE ABOVE

Which of the following is an appropriate Team Member statement when processing payment for guest purchase?

ALL OF THE ABOVE - "Please swipe your card through this terminal." - "Please hold your device near this terminal to make a payment." - "The payment terminal is having trouble reading your card. Do you have another form of payment?"

When transitioning to Lunch and Dinner, which of the following actions should Team Member take? (Select all that apply) - Replenish butter-flavored oil in bun roller - Verify that bun quantities are sufficient for the day's sales -Fill reach-in freezer with cases of Waffle Potato Fries - Verify that salt dispenser is filler

All of the above

Which of the following correctly describes loading filets onto shelves of tiered basket of fryer? a. Lay breaded filets rough side facing down, and make sure filets do not overlap b. Load no more than 6 Chick-fil-A filets or spicy filets per shelf, or no more than 9 breakfast filets or spicy breakfast filets per shelf c. When cooking 6 filets or less, place filets on upper shelves of tiered basket to ensure filets cook thoroughly

All of the above

Which of the following is a practice for transporting food safely? (Select all that apply.) A. Never leave food unattended B. Label all products correctly C. Transport ready-to-eat foods in separate coolers from raw, uncooked foods D. Transport raw chicken in a designated cooler that is used only for raw chicken

All of the above

Which of the following statements can correctly be made about preparing boards equipment for breakfast? - Make sure vent hood is turned on before any cooking equipment under hood is turned on - Stagger equipment start-up to conserve energy and reduce cost - Give priority to equipment needed for the first products to be cooked - All of the above

All of the above

When performing the daily cleaning of the Lemonade dispenser, which of the following actions should Team Member take? (Select all that apply.) A. Rinse condensation drain tube B. Remove cup rest and drip tray C. Take removable parts of dispenser to compartment sink to be washed, rinsed, sanitized and air-dried D. Clean all external services of dispenser base

All of the above A. Rinse condensation drain tube B. Remove cup rest and drip tray C. Take removable parts of dispenser to compartment sink to be washed, rinsed, sanitized and air-dried D. Clean all external services of dispenser base

After scraping product residue from grill surface with grill scraper, which of the following steps should be included to continue cleaning the breakfast grill or griddle? (Select all that apply.) A. Let grill cool for a few minutes and spray Sizzle on surface B. Spray Sizzle on surface while grill is still hot C. Leave Sizzle on grill surface for 4 minutes to break down grease D. Leave Sizzle on grill surface for 10 minutes to break down grease

B. Spray Sizzle on surface while grill is still hot C. Leave Sizzle on grill surface for 4 minutes to break down grease

Which of the following practices helps keep cold food safe? A. Thaw cold products on work surface for first hour of thawing, then place in refrigerator B. Thaw cold products in refrigerator C. Keep cold products at 60°F or lower while they are being prepared D. None of the above

B. Thaw cold products in refrigerator

When loading sausage patties on Garland grill, what arrangement is used? A. Up to 8 patties (4 rows of 2 patties) B. Up to 10 patties (5 rows of 2 patties) C. Up to 12 patties (4 rows of 3 patties) D. None of the above

B. Up to 10 patties (5 rows of 2 patties)

Which statement correctly describes a step in presenting an order at Drive-Thru window? A. Hand beverage to guest; for cold beverage put half-wrapped straw through lid B. Verify food order, and add any necessary condiments, napkins and utensils C. Present bag through window so that guest looks up at you D. Clear order from KPS monitor before you hand order to guest

B. Verify food order, and add any necessary condiments, napkins and utensils

How should Team Member respond when guests have questions related to food allergies? A. Listen carefully to any guest question about ingredients or allergens B. Take any statement about a food allergy or food intolerance seriously C. Assure guests that food products are safe for them D. Both a and b

BOTH A AND B - Listen carefully to any guest question about ingredients or allergens - Take any statement about a food allergy or food intolerance seriously

How can Team Members personally enhance the Recipe for Service?

By adding their own personal "signatures" when fulfilling the Recipe for Service

What is Create Raving Fans? A. Chick-fil-A's business strategy B. Practices and principles utilized by Truett Cathy for more than 65 years C. Both a and b D. None of the above

C. Both a and b

When handling checks, which of the following actions should Team Member take? A. Ask for identification, such as a driver's license or state issued identification card B. Accept only checks with pre-printed check numbers and account information C. Both a and b D. None of the above

C. Both a and b

Which of the following statements can correctly be made about delivery vehicles? A. Federal law states that only persons 21 years and older may drive a vehicle for delivery purposes B. Proof of insurance is required by law, so carry the Chick-fil-A insurance card in delivery vehicle C. Both a and b D. None of the above

C. Both a and b

Why must Team Members be able to recognize each of the 9 GHS pictograms? A. To be aware of possible hazards in chemicals used in Restaurant B. To be able to use chemicals safely C. Both a and b D. None of the above

C. Both a and b

Produce wash can be re-used for multiple batches of produce as long as ______. A. Produce wash remains slightly warm B. Produce wash has no specks in it C. Concentration is tested between batches (must be 0.75-1.0 oz/gal) D. All of the above

C. Concentration is tested between batches (must be 0.75-1.0 oz/gal)

What GHS pictogram is used to indicate chemicals that can cause serious damage or even death if inhaled or swallowed? A. Health hazard B. Flame C. Skull and crossbones D. Exclamation mark

C. Skull and crossbones

The Garland grill needs to be cleaned throughout the day, and this type of cleaning starts with Team Member ______. A. Spraying multi-surface cleaner on upper and lower grates B. Wiping grill surfaces with a very wet, sanitized towel C. Using detailing tool for scraping both upper and lower grates D. None of the above

C. Using detailing tool for scraping both upper and lower grates

When the silicone flap of the chicken transfer station becomes dry and brittle, it should be _____.

Replaced