UNIT 4. USING EMAIL PROFESSIONALLY FOR TOURISM AND HOSPITALITY
Bcc
(Blind Carbon copy) people in this section can see to whom did the sender sent the email other than them/him/her. But the person in cc can't see who were added in the bcc section.
formal
e.g. as one part of your job application
informal
e.g. emails between friends
standard
e.g. emails between you and your lecturer/colleague
E-PORTFOLIO
is a purposeful collection of sample student work, demonstrations, and artifacts that showcase student's learning progression, achievement, and evidence of what students can do. T
is a social networking site designed specifically for the business community.
3 styles of email
•informal •standard •formal
GUIDELINES FOR EMAIL
-Use appropriate email address -Build a signature -Never send an email or attachments without a subject line or body text -Always use a salutation -Watch your formatting -Proofread
Cc
Carbon copy
Always use a salutation
It adds a personal touch to the email in a form of communication that can be very impersonal.
Connections (LinkedIn)
Network members are called ___________.
Watch your formatting
❑ Make sure your caps lock is not on. ❑ Do not use colored fonts. ❑ Do not use different text fonts. Use a basic font like Arial or Times. ❑ Make sure the size of the font is between 10-12 which will make it easier to read. ❑ Do not write overly long paragraphs. Make sure they are 2-3 sentences long.
Build a signature
❑ Most email providers allow you to build a signature into your email that will automatically fill at the end of the email. ❑ Use this feature and create a professionally signature. ❑ Include your name, major and graduation date, and your email. This will make your information easier to find, especially if your email winds up being forwarded to other professionals. ❑ Example: Jane Smith Marine Biology, May 2012 [email protected]
Proofread
❑ Run spellcheck to catch your glaring spelling errors. ❑ Grammar check to make sure you is using proper grammar. ❑ Ask a friend who is good at English to review what you have written. ❑ Make sure you do not use
Use an appropriate email address
❑ Use your school email address whenever possible. ❑ If you do not want to use your school email use one that sounds professional with your name. ❑ For example: [email protected] or [email protected] etc. ❑ Avoid emails like [email protected] or [email protected]
