Unit 6 leadership

The _____ is a leadership network aimed at doing one's assigned task more effectively.

Operational network

Which one of the following would not be considered a managerial practice that enhances creativity?

Prescribing the best method for arriving at a creative solution

Which example shows the best way of overcoming cross-cultural communication barriers?

Richard, the business development head of a company, uses straightforward language when talking to international clients.

Multiunit organizations sometimes enhance creativity by:

Sharing ideas across divisions

Abraham, the manager of the development team in a software firm, is entrusted with the task of coming up with a creative idea for the company's next new product. Abraham consults people from other teams, such as marketing, testing, and customer support, for inputs and suggestions that could result in a unique and creative idea. In order to improve his creative thinking, Abraham is playing the role of a(n) _____.

explorer

Loose-tight leadership in relation to creativity refers to:

granting space for exploring creative ideas, then finally choosing one idea.

Attempts at persuasion, including inspirational speaking and writing, begin with the:

credibility of the message sender.

In cross-cultural relations, an attitude of highest respect is to communicate the belief that another person's culture is:

different from but not inferior to yours.

Glow Inc., a company producing personal care products, plans to launch new skin care products for middle-aged men and women. The company is looking at unique and innovative products. The top management decides to collect ideas from all the employees. In order to encourage its employees to think creatively, the company should _____.

establish idea quotas to generate new ideas

To persuade group members to accept their idea, it is recommended that leaders:

explain the benefits of their proposal.

Anecdotes are particularly useful in persuading group members about the:

importance of organizational values.

A dominant characteristic of creative workers is a passion for:

their work

When attempting to resolve conflict between two group members, leaders are advised to:

use confrontation and problem solving.

Which communication approach is the most likely to be helpful in overcoming cross-cultural communication barriers?

Speaking slowly and clearly to people

Which one of the following is the farthest removed from a power-oriented linguistic style?

Emphasizing indirect talk

In terms of leadership and management, listening is:

an opportunity for dialogue and conversation.

Anthony works on the design team of a publishing company. He is not particular about obtaining approval from his team members for his creative design ideas. Hence, it can be observed from the given scenario that _____.

creative people are generally nonconformists

A common thread to creativity-enhancing exercises is that they require:

flexible thinking

A symptom of conflict with extremely negative consequences is when an organization:

has departments competing for dominance behind the scenes.

Which example illustrates practices that enhance creativity?

Eric, a team manager, encourages his team members to determine the best possible method for reaching a particular target.

Which of the following is not a useful strategy in forming a creative workgroup?

Form the group from within a single unit in the company.

Which practice is least likely to be helpful in managing creative people?

Giving creative people considerable structure

A particularly robust strategy for enhancing creativity in an organization is to:

Hire people who are already creative

James, a manager, often praises his team members and emphasizes seminaries he shares with other team members. Which principle of persuasion is demonstrated in the given scenario?

Liking

An intellectual characteristic of creative people is that they:

Maintain a youthful curiosity throughout their lives

Which example shows the cognitive abilities of a creative person?

Martin is able to think of several alternatives for a problem.

To become more creative, it is important to:

Overcome traditional thinking

Which example illustrates selective listening?

As the director of a company, Adolf is extremely busy and listens only to information on the company's position in the stock market.

A cognitive characteristic of creative people is that they _____.

are able to think divergently.

A major listening problem many leaders face is that they:

are overloaded with responsibilities.

A recommended starting point in establishing a climate for creative thinking in an organization is to:

establish a vision and mission that includes creativity.

A communication strategy that can make people appear powerful is:

knowing exactly what they want

A finding about the insight step of creative thinking is that the flash of insight:

often arrives after hours of thought and study.

A basic principle of persuasion is:

people like those who like them

The purpose of collaboration is to:

search for win-win approach to conflict resolution.

The _____ style of conflict management is halfway between domination and appeasement.

sharing

A business example of thinking outside the box is:

sidewalks can be made out of rubber rather than cement.

Brainstorming is often condemned as being _____.

superficial

Age Inc., a company producing scientific instruments, has a dedicated team working on product innovations. This team is not involved in the company's regular activities but is provided with ample resources and has direct access to the company's senior management team. From the given scenario, it can be inferred that _____.

innovation is continuously pursued