UTA MANA 3318 - Practice Quiz - Chapter 07

In the context of preventive stress management, secondary prevention is intended to: reduce or modify the demand that is causing stress. modify an individual's or an organization's response to a demand or stressor. heal individual or organizational symptoms of distress and strain. eliminate key environmental sources of stress.

modify an individual's or an organization's response to a demand or stressor.

Jeff, a café attendant at Tasty bakery, doubts the freshness of the bread in the bakery and requests his manager for fresh stock. However, the manager overlooks Jeff's concern and instructs him to serve the unsold bread first. In this scenario, Jeff is likely to experience _____. role ambiguity person-role conflict interrole conflict non-role conflict

person-role conflict

Because of increasing reports of stress among its employees, the management of ZenZin Inc. decides to reduce the working hours of its employees from 45 to 40 hours per week. In the context of preventive stress management, the management's decision is an example of _____. individual prevention secondary prevention primary prevention tertiary prevention

primary prevention

When compared to females, males are more likely to ____ at an earlier age. suffer from fatal health problems such as cardiovascular disorders overwork at the expense of personal life satisfaction acquire nonfatal but long-term health issues abuse alcohol as a coping mechanism

suffer from fatal health problems such as cardiovascular disorders

The stage in preventive stress management designed to heal individual or organizational symptoms of distress and strain is called _____. primary prevention secondary prevention tertiary prevention quaternary prevention

tertiary prevention

The job strain model suggests that: employee participation in goal setting increases job strain on managers. low self-determination and counterdependence lead to a low-strain job. points of confusion and conflict in a job become opportunities for clarification and resolution. the combination of stringent demands and restricted control leads to a high-strain job.

the combination of stringent demands and restricted control leads to a high-strain job.

How a person sees himself or herself, both positively and negatively, is called _____. the ego-ideal self-esteem self-efficacy the self-image

the self-image

In the context of insecure patterns of attachment, which of the following is a difference between counterdependence and overdependence? Counterdependence is a quality that limits individuals from developing healthy relationships, whereas overdependence is a quality that helps individual to organize and maintain healthy relationships. Counterdependence is an unhealthy, insecure pattern of behavior in relationships, whereas overdependence is a healthy pattern of behavior in relationships. Counterdependence is a rigid, dismissing denial of the need for other people in difficult times, whereas overdependence is a preoccupied attempt to achieve a sense of security through relationships. Counterdependence is more common among women, whereas overdependence is seen most often in men.

Counterdependence is a rigid, dismissing denial of the need for other people in difficult times, whereas overdependence is a preoccupied attempt to achieve a sense of security through relationships.

In the context of preventive stress management, which of the following is true of goal setting? It focuses a person's attention while directing energy into a productive channel. It decreases task motivation. It increases role conflict and role ambiguity. It helps a person to become independent without maintaining a host of supportive attachments.

It focuses a person's attention while directing energy into a productive channel.

Which of the following is true of transformational coping? It provides only a short-term solution to stress. It helps to reduce stress by modifying one's perception of an event. It helps to reduce stress through decreased interaction with the environment. It leads to unhealthy, long-term life adjustments.

It helps to reduce stress by modifying one's perception of an event.

Which of the following best defines emotional exhaustion? It is a physical response to job stress. It is a form of psychological fatigue caused by energy depletion. It is a physical ailment with psychological origins. It is a psychological distress caused by a lack of challenge on the job.

It is a form of psychological fatigue caused by energy depletion.

In the context of role stress at work, which of the following is true of role ambiguity? It is caused by opposing expectations related to a single role. It is the result of inconsistent or incompatible expectations. It is concerned with one's decision-making ability that influences work outcomes. It is the confusion a person experiences in relation to the expectations of others.

It is the confusion a person experiences in relation to the expectations of others.

Which of the following is true of functional turnover? It occurs when a large number of newly hired employees fail to produce positive result. It occurs when an organization loses employees who have little or no value to the organization. It occurs when low-level employees are terminated due to unethical practices. It occurs when high-level employees are dismissed due to unethical practices.

It occurs when an organization loses employees who have little or no value to the organization.

_____ is an unhealthy, insecure pattern of behavior that leads to preoccupied attempts to achieve security through relationships. Counterdependence Overdependence Self-reliance Personality hardiness

Overdependence

_____ is an important secondary stress prevention activity for individuals. Time management Leisure time activities Learned optimism Physical exercise

Physical exercise

Which of the following is the last step of the GP3 method of time management? Praising oneself for specific achievements along the way Prioritizing goals in terms of their relative importance Setting goals that are challenging yet attainable Planning for goal attainment through specific tasks

Praising oneself for specific achievements along the way

_____ is characterized by a passive avoidance of events and decreased interaction with the environment. Transformational coping Interrole conflict Regressive coping Intrarole conflict

Regressive coping

Which of the following is true according to the cognitive appraisal approach to stress? Emotions such as fear and rage cause the fight-or-flight response in individuals. Stress is mostly determined by an individual's perception. Confusing and conflicting expectations of a person in a social role create stress for that person. The discrepancy between the idealized self and the self-image creates stress in individuals.

Stress is mostly determined by an individual's perception.

Which of the following organizational stress prevention methods is a type of secondary prevention? Role negotiation Goal setting Team building Job redesign

Team building

Which of the following is true of individuals with Type A personality? They are socially secure and focus on only one thing at a time. They recognize Type B behavior and can help them judge situations realistically. They are aggressive, hostile, and demonstrate a quest for achievements. They tend to be relatively calm when faced with difficult situations at work.

They are aggressive, hostile, and demonstrate a quest for achievements.

Which of the following is true of optimistic people? They are unlikely to face adversity with hope. They refuse to take credit for the good events in their lives. They are less likely to use proactive coping skills to achieve goals. They avoid distress by framing the difficult times in their lives as temporary.

They avoid distress by framing the difficult times in their lives as temporary.

Which of the following is true of individuals with Type B personality? They do not appear to recover from heart attacks as well as those with Type A personalities. They exhibit behavioral characteristics such as competitiveness, time urgency, and social status insecurity. They are aggressive and hostile and demonstrate a quest for achievements. They fail to recognize individuals with Type A personality.

They do not appear to recover from heart attacks as well as those with Type A personalities.

Which of the following is an example of primary prevention activities that helps prevent distress and enhance positive well-being of employees in the workplace? Time-management session Physical exercise Meditation Counseling session

Time-management session

Which of the following is a self-imposed personal demand? Child rearing Workaholism Temporal pressure Parental care

Workaholism

Strain is also known as _____. stress distress eustress stressor

distress

A steady state of bodily functioning and equilibrium is called _____. allostasis burnout homeostasis eustress

eustress

In the context of preventive stress management, _____ are designed to increase task motivation while reducing role conflict and ambiguity. role negotiations goal-setting activities social support systems team building sessions

goal-setting activities

Martha, an employee at Sunshillings, has been working on a project for the last two months. The project is going well and nearing completion. However, just the day before its delivery, her son falls sick. In this scenario, when dealing with both the situations, Martha is most likely to experience _____. interrole conflict person-role conflict role ambiguity intrarole conflict

interrole conflict

Ben, a supervisor at Sensus Cars, urges his assembly line workers to build 100 cars in a month as opposed to the company's target of 80 cars a month. He also demands that the cars must be free from any manufacturing flaws. Ben's demands are likely to cause _____. interrole conflict intrarole conflict person-role conflict role ambiguity

intrarole conflict