Week 2 - Chapter 12: Working with Technology

Random.com is a website that allows its users to maintain online journals. They can comment, provide links to other websites, and share their opinions with other users. The website also allows subscribed readers to comment on others' posts. Which of the following online technologies does Random.com best illustrate?

A blog

_____ refers to the ability to quickly learn and change. It is a key factor for being able to fully take advantage of the benefits that technology can provide for your communications in the workplace.

Adaptability

Which of the following statements is NOT true of blogs?

Blogs require contributors and writers to have special web development skills.

_____ refers to online services, resources, and applications that are delivered over the Internet and accessed through an array of Internet-connected devices, such as tablets, laptops, and smartphones.

Cloud computing

Which of the following is an effective practice with regard to e-mails?

Creating a standard template

Asynchronous communication requires all participants to be present at the same time.

False

In asynchronous distance education, teachers and learners are connected at the same time and communicate in real time.

False

Standard laptop and desktop computers cannot be included as telecommunication devices.

False

With respect to e-mail etiquette, if no deadlines exist, then a maximum reply time of 72 to 96 hours is usually considered acceptable.

False

Which of the following statements is true of cloud computing?

It allows a business's employees, customers, and vendors to collaborate and manage projects.

Which of the following statements is NOT true of teleconferencing?

It requires all participants to be present at the same location.

Kevin has to provide some important information through an e-mail to a senior manager, Jack. Since Kevin is a new employee and Jack works from the company's headquarters, he does not know Jack personally. Which of the following greetings is the most appropriate in the e-mail?

Mr. Jack

Shane is a renowned zoologist who works with the forest conservation department in the Amazon rainforest. He records his weekly experiences as documentaries and posts them on Truesound.com, an audio distribution platform. Users can download these documentaries and listen to them at their convenience. In this scenario, which of the following online technologies does Shane use?

Podcast

Which of the following is a characteristic of future communication technology?

Portability

_____ can find it somewhat difficult to telework because it requires face-to-face contact with co-workers or customers.

Retail sales staff

LittleSea.com allows users to discuss and post their reviews about a particular product or service, like a movie, a new gadget, or a car. Companies can also use this platform to promote their new products and connect with customers. Which of the following online communication technologies does this scenario best illustrate?

Social media

Businesses use social media to promote new products by distributing information.

True

Businesses using web feeds are not dependent on e-mail for relaying information and do not have to rely on the fact that people will visit their sites.

True

E-mail and other online communications do not offer the confidentiality of a written document mailed directly to the recipient.

True

Infographics present information in a combination of words and graphics, such as charts, diagrams, maps, signs, and so on.

True

Jobs that require face-to-face contact with co-workers or customers can be somewhat difficult to perform as telework.

True

Webcams provide a way of communicating in real time that is comparable to an in-person, face-to-face discussion.

True

Which of the following is an ineffective practice with regard to creating e-mail messages?

Typing the message in all-capital letters

Which of the following is an example of synchronous communication tools?

Web conferencing

A _____ is a special type of bar code: a small square filled with a pattern of different-size black squares and rectangles and white spaces.

quick response code