Week 3 Quizzes

Which of the following statements about functional departmentalization is true?

Functional departmentalization allows work to be done by highly qualified specialists

Which of the following statements about social loafing is true?

The consequences of social loafing include a loss of efficiency.

Which of the following statements about the organic form of organization design is true?

The organic form of organization design is characterized by broadly defined jobs and responsibility; loosely defined, frequently changing roles; and decentralized authority and horizontal communication based on task knowledge.

Which of the following statements about job validation tests is true?

Validation refers to the process of determining how well a selection test or procedure predicts future job performance.

What is the primary advantage of the structured interview?

all applicants are asked the same questions

Which of the following is an advantage associated with the use of project teams?

all of these

How are organizations using teams to help increase customer satisfaction?

by creating problem-solving teams to study ways to improve customer satisfaction and make recommendations for improvements

Which of the following is one of the stages that teams pass through as they develop and grow, rather than decline?

performing

Which of the following is a paradigm for managing diversity?

the learning and effectiveness paradigm

Honeywell Inc. reorganized its European operations along customer lines to prepare for a unified European Union.In doing so, it abandoned matrix departmentalization. Why would Honeywell engage in such restructuring?

to end conflict between product managers in different parts of its matrix

Which of the following statements about disabilities is true?

Accommodations for disabilities needn't be expensive.

The marketing manager of a company that manufactures church furniture has been given the job of increasing corporate profits by 5 percent during the upcoming year. The manager decided to give his assistant the full responsibility and authority for developing a mailing campaign to target churches on the Mississippi Gulf Coast. In other words, the marketing manager has_______________

delegated the task

Which of the following questions is deemed acceptable (i.e., "legal") for employers to ask applicants during the selection process?

Have you ever been convicted of a crime?

Which of the following statements about federal employment law is true?

The intent of anti-discrimination law is to make factors such as gender, race, or age irrelevant in employment decisions.

Which of the following is an internal recruiting method?

career paths

Which of the following is the only type of responsibility given to traditional work groups?

execute the task

Which of the following is an internal recruiting method?

job postings

Which of the following is an example of a diversity principle that will help managers do a better job of managing company diversity programs?

All of these are examples of diversity principles

Which of the following is a reason teamwork can be more satisfying than traditional work?

All of these are reasons why teamwork can be more satisfying than traditional work.

What type of job interview might be used after a background question revealed the applicant had spent three years working in Africa convincing parents to allow their children to take polio vaccine?

semistructured

For which of the following positions would the hiring organization be most likely to require someone who has high degree of emotional stability?

911 operator

To which of the following aspects of the human resource management process does U.S. Federal employment law apply?

all of these

Which of the following is NOT one of the core job characteristics in the job characteristics model (JCM)?

client relationships

Which of the following is an approach to managing interorganizational processes?

modular organizations

Which of the following is the most commonly used paradigm for managing diversity?

the discrimination and fairness paradigm

Which of the following signs would indicate that a team is too small?

the team finds it difficult to come up with ideas or generate solutions to problems.

Which of the following statements about matrix departmentalization is true?

All of these statements about matrix departmentalization are true.

Which of the following statements explains why diversity actually makes good business sense?

Diversity helps companies attract and recruit talented employees.

Which of the following statements about résumés and job application forms is true?

Employeerelated laws apply to job application forms and résumés.

All job applicants for a position in an interior design company were given 10 swatches of fabrics of different colors and textures, 30 different paint chips, and 6 different floor treatments. They were then told to select the best fabric, paint, and floor treatment for an office. What type of selection test was used in this example?

aptitude testing

Where standardization is important, it is appropriate to ______

centralize authority

Which of the following types of conflict is most strongly associated with improvements in team performance?

cognitive conflict

What action can a medium-sized manufacturing company take if it wants to create a positive work environment; where every employee does his or her best work and individual differences are respected and not just ignored?

create a diversity program

A family restaurant based in the English speaking providence of Ontario, was planning on opening a catering business in the French-speaking areas of Canada, This restaurant would need employees with which of the following dimensions of personality?

openness to experience

While ____________ emphasizes jobs and their authority relationships, ____________ emphasizes the activities through which work gets done in the organization.

organizational structure; organizational process

Which of the following paradigms for managing diversity not only takes into account surface-level diversity but also focuses on integrating deep-level diversity differences such as personality, attitudes, beliefs, and values into the actual work of the organization?

the learning and effectiveness paradigm

Many orthopedic parts are almost identical in size and shape. Stryker Howmedica Osteonics in New Jersey used a semi-autonomous work group to develop Product Recognition Technology that makes sure parts are identified correctly and orders are filled correctly. What happened when the team reached the storming stage of team development?

Team members began to work together, and different personalities and work styles clashed.

Which of the following is NOT one of the recommendations for minimizing the occurrence of affective conflict and having a good fight?

Always resolve issues by consensus.

As a class project, Senora is working with other classmates to create a company that would market NASCAR memorabilia. Senora's teacher has instructed her to use the traditional approach to create the organization's structure. What should Senora do?

create an organizational structure with vertical and horizontal configurations

Which of the following might account for the disparities between the percentages of African, Hispanic, and Asian Americans among the general population and their smaller representation in management positions?

racial or ethnic discrimination in the workplace