1. Introduction to Project Management

A most common situation that end the project

The project is terminated for legal cause or convenience "Major dispute with client".

Projects Enable Business VALUE Creation.

The return, in the form of elements such as time, money, goods, intangibles in return for something exchanged.

Project Life Cycle

The series of phases that a project passes through from its initiation, organizing and preparing, execution, to its closure.

Business value in projects

refers to the benefit that the results of a specific project provide to its stakeholders. The benefit from projects may be tangible, intangible, or both.

Unique product

* A component of another item. * An enhancement or correction to an item. * A new end item itself.

Roles of Project Manager

- Managerial Role - Leadership Role Define, direct, staff, schedule, monitor, control, communicate. Facilitator. Communicator. Decision maker.

Project vs Operation

- Project always has a start and end date, produces a unique product service, or result - Operation is an on going process of functions, always produces the same product, service, or result.

•Fulfillment of project objectives may produce one or more of the following deliverables:

-A unique product. -A unique service or a capability to perform a service. -A unique result. -A unique combination of one or more products, services, or results.

Driven Force to initiating a project?

1) Meet Regulatory. 2) Satisfy stakeholders. 3) Create, Improve, Fix a Product, Process, Service.

10 Knowledge Areas in Project Management

1) Project Integration Management. 2) Project Scope Management. 3) Project Schedule Management. 4) Project Cost Management. 5) Project Quality Management. 6) Project Resource Management. 7) Project Communications Management. 8) Project Risk Management. 9) Project Procurement Management. 10) Project Stakeholder Management.

The end of the project is reached when one or more of the following is true....

1) The project's objectives have been achieved. 2) The objectives will not or cannot be met. 3) Funding is exhausted or no longer available for allocation to the project. 4) The need for the project no longer exists (e.g., the customer no longer wants the project completed. 5) A change in strategy or priority ends the project, the organizational management provides direction to end the project) 6) The human or physical resources are no longer available. 7) The project is terminated for legal cause or convenience.

End of a project is reached when

1) objective is met. 2) Objective will not or cannot be met

What do you need to know before initiate a Project?

1• Why need to run this project? 2• What is the deliverables? 3• How much is available? 4• What resources, internally and externally, that are accessible? 5• When do we need to complete it? 6•Who do we need to work with? 7• Who is the client?

•What is "Deliverable"?

A deliverable is defined as any unique and verifiable product, result, or capability to perform a service that is -Required to be produced to complete a process, phase, or project.

What is a project business case?

A documented economic feasibility study for a project.

Temporary endeavor

A project has a definite beginning and end!!

What is a Project?

A project is a temporary endeavor undertaken to create a unique product, service, or result.

What does the term 'best practice' often refer to?

A specific sequence of work, described in terms of 'soft logic'.

A project creates a unique product, service, or result. Which one of the following is a result? A. A new piece of software. B. A new airplane. C. A feasibility study. D. A call centre.

A) A new piece of software.

Unique Result

An outcome or document (e.g. a research project that develops knowledge that can be used to determine whether a trend exists or a new process will benefit society).

Unique Service

Capability to perform a service (e.g., a business function that supports production or distribution)- Grab and Uber.

Projects MUST Drive........

Change. •Moving an organization from one state to another state in order to achieve a specific objective. • Create changes needed to add value to the business.

The Triple Constraints in Project Management

Describes the required balance of time, cost, and scope for a project. The Triple Constraints of Project Management is also defined by the Iron Triangle of Project Management.

You recently took over the assignment for a project. The project charter has been developed. What is an appropriate next step for you?

Develop management plans

True/False Temporary and has a short duration

False. NOT necessarily short duration

Effective Project Management

Help individuals, groups, public and private organization to: 1) Achieve business objectives. 2) Meet the stakeholders expectations

Process Groups

Initiating Planning Executing Monitoring and Controlling Closing"

Projects are Limited to construction?

No, Projects may produce deliverables of a social, economic, material, or environmental nature.

When and why do we initiate a Project?

Organizational leaders initiate projects in response to factors acting upon their organizations.

1- What is not true for project deliverables?

Project deliverables may be products, capabilities for services or other kinds of results.

Enable organization execute project effectively and efficiently..........

Project management.

True/False "Repetitive element may present in project activities".

TRUE

Deliverables may be ....... (types)

Tangible. Intangible. Both.

What is the purpose of a 'project charter'?

To formally authorize a project or a phase and document initial requirements that satisfy the stakeholder's needs and expectations.

The concept of (the) _________ states that changes related to one requirement-scope, time or cost, will at least influence one other element.

Triple constraint

T/F Projects are temporary, but their deliverables may exist beyond the end of the project.

True

True/False Constructing buildings is a unique project

True, even though the projects may use same materials, same team, But has different location, environment & design

True/False Projects are temporary, but their deliverables may exist beyond the end of the project.

True. Example : Buildings, and they last for centuries.

Projects frequently do not meet customer expectations for which of the following reasons?

Unclear scope definition by the customer for whom the project is performed.

e.g., a software application, its associated documentation, and help desk services

Unique Combination of one or more products, services and results

What document describe the fundamentals of Project Management? a) A Guide to the Project Management Body of Knowledge (PMBOK®Guide). b) A Guide to the Propose Management Body of Knowledge (PMBOK®Guide). c) A Guide to the Project Management Budget of Knowledge (PMBOK®Guide).

a) A Guide to the Project Management Body of Knowledge (PMBOK®Guide).

Identify the example that would not usually be considered a project. a) Building a car. b) Developing a computer software application program. c) Designing a new product. d) Installing new equipment in an existing production line.

a) Building a car.

What characterize project as temporary endeavour?

a) Has beginning and end. b) Not necessarily short duration. c) Objective is met or cannot be met.

Which stage mark the beginning of project? a) Initiation. b) Planning. c) Deciding on the project. d) Closing out previous project

a) Initiation

Which of the following describe project life cycle? a) Starting the project -> organizing and preparing ->carrying out the work ->ending the project. b) Organizing and preparing -> starting the project-> carrying out the work -> ending the project. c) Starting the project-> carrying out the work-> organizing and preparing-> ending the project. d) Carrying out the work-> organizing and preparing-> starting the project-> ending the project.

a) Starting the project -> organizing and preparing ->carrying out the work ->ending the project.

A project may be managed in three separate scenarios

a) as a stand-alone project (outside of a portfolio or program). b) within a program. c) within a portfolio.

Which of the following can usually be referred to as factors which trigger the need for a new project? a. Meet regulatory, legal or social requirements b. Satisfy stakeholder requests or needs c. Implement or change business or technological strategies

a, b, and c All the options mentioned.

When identifying the basis of the business need for a project all of the following can be considered except _____. a. regular plant maintenance Operation, not a project. b. market demands c. technological advances d. legal requirements

a. regular plant maintenance. "Operation, not a project."

Projects may be initiated by all of the following except ______. a. the project team b. a sponsor c. a PMO d. a portfolio review board

a. the project team

A project charter is a document that ...

authorizes the project and the use of organizational resources to meet project requirements.

Which of the following is not considered as project characteristic? a) Has a clear beginning and end date b) For internal use only c) Established by specific scope, cost and schedule d) The outcome is unique

b) For internal use only

Your customer has asked for a 2,000-call capacity for the new call centre project. However, one of your company's technical experts believes a 3,000-call capacity can be reached. Another thinks that based on the technical needs of the customer, the capacity needs to be only 1,500 calls. What is the BEST thing to do? a) Set the objective at 3,000 calls. b) Meet with the customer to better understand the reasons behind the 2,000-call capacity. c) Set the objective at 2,000 calls. d) Meet with the technical experts, and help them to agree on an objective.

b) Meet with the customer to better understand the reasons behind the 2,000-call capacity.

Your company is introducing a new product to be available in the first quarter of the next business cycle. The product will support an existing product as an add-on optional feature. Which of the following is true? a) This is an ongoing operation because the previous product is already in use by the customer. b) This is a project because it involves a new product that has not been previously developed. c) This is an operation because it adding a feature will be part of an ongoing sales effort. d) This is a program that supports the operations of the company.

b) This is a project because it involves a new product that has not been previously developed.

Who should always issue the project charter? a. A person internal to the project organisation. b. A project initator or sponsor. c. A low-level manager of the performing organisation. d. A high-level manager of the performing organisation.

b. A project initator or sponsor.

All of the following are generally considered characteristics of project except a) Unique undertaking. b) A temporary endeavour with specific starting and ending dates. c) Ongoing and continually supporting organizational operation. d) Completed when all objectives are achieved or terminated when the project objectives are no longer viable.

c) Ongoing and continually supporting organizational operation.

Projects are temporary endeavours to create a unique product, service, or result. Which one of the following does not relate to the concept of "temporary" in project management? a) The project team b) The market window status on which the project is capitalizing c) The project deliverable d) The project manager

c) The project deliverable.

How is project management accomplished? a) Identifying factors influencing organization. b) Response to factors acting upon organization. c) Through appropriate project management process. d) Remain competitive in business.

c) Through appropriate project management process.

When considering the activities, which is the best example of project? a) Processing insurance claim. b) Producing automobiles. c) Writing a new policy manual that overwrite the previous. d) Monitoring product quality.

c) Writing a new policy manual that overwrite the previous.

How a project is rated as successful when it reached its end? a) The deliverable outcome is produced on schedule to the stakeholders. b) The project meet the scope and objective of deliverable outcome of the stakeholders. c) The cost of project doesn't increased from initial cost. d) All of the above.

d) All of the above.

What are aspect that included in project management? a) Communication management. b) Resource management. c) Risk management. d) All of the above.

d) All of the above.

Which are not tangible quantifiable business value that provided from undertaking project? a) Stockholder equity and market share. b) Fixtures and tools. c) Utility and monetary assets. d) Brand recognition and public benefit.

d) Brand recognition and public benefit.

What is not the benefit of project management? a) Identify, recover and terminate failing project. b) Deliver the deliverables in the right time. c) Manage constraint and changes. d) Expansion of project uncontrollably.

d) Expansion of project uncontrollably.

Which does not define the unique product? a) A component of another item. b) An enhancement of or correction to an item. c) A new end item. d) Processing of an item.

d) Processing of an item.

Project MUST have

•A Project is a planned set of activities. •A Project has a scope •A Project has time, cost, quality and resource constraints.

•What is an "objective"?

•An objective is defined as an outcome toward which work is to be directed, a strategic position to be attained. -a purpose to be achieved. -a result to be obtained. -a product to be produced. -a service to be performed.

Intangible elements

•Brand recognition. •Public benefit. •Trademark.

Poorly manage projects may result to......

•Missed deadlines. •Over run costs. •Poor quality. •Organization lost reputation. •Unsatisfied stakeholders. •Objectives of project is not met.

Tangible elements

•Monetary assets. •Stockholder equity. •Utility. •Fixtures. •tools.

What is Project Management?

•The art of organising, leading, reporting and completing a project through people The application of knowledge, skills, tools, and techniques to project activities to meet project requirements. •Accomplished through appropriate project management process. •Enable organization execute project effectively and efficiently.