110.8 Color Guest Experience

Predisposition test should be preformed how many hours before a color service

24-48

The guest experience begins with:

Building rapport and trust

Asking questions and analyzing the clients anatomical features is part of the ________________ service essential.

Consult

The client record houses the following information, EXCEPT:

Legal information

Draping for a color service should include a cape and _____________

Towels

Reinforcing the guest's satisfaction is part of which service essential?

complete

A skin patch test will help determine:

if the client has a sensitivity or an allergic reaction to the chemicals being used

Greeting your client with a firm handshake is part of the __________ service essential.

to connect

Producing a functional, predictable and pleasing result is part of which service essential?

to create