119B Final

The advantages of the IS planning process are

All of the above

Why do we need to create an Information System Vision during the strategic IS planning process?

All of the above

Why is an analysis of added value useful?

All of the above

ASP

Application service provision

Considering the role of information systems in value chain analysis requires which of the following?

Assuming that the value chain is comprised of both the movement and processing of material, and the processing of information, which together enable the firm's activities

CMM

Capability Maturity model

Which of the risks of outsourcing are associated with contract lengths?

Changing requirements

What is the difference between a data warehouse and a data mart?

Compared to a data warehouse, a data mart is smaller and easier to build

CSF

Critical Success Factor

CMI

Customer Managed Interactions

CWP

Customer willingness to pay

Which of the following is "the maximum amount of money the firm's customers are willing to spend in order to obtain the firm's product"?

Customer willingness to pay

DDOS

Distributed Denial of Service

Software that re-architects existing programs so that an intermediate layer, termed middleware, is developed between the applications and the databases:

Enterprise Application Integration

XP

Extreme programming

What are the benefits of off the shelve?

Faster roll out Knowledge infusion Economically attractive Software quality

FC

Firm Cost

According to the class discussion of "IT doesn't matter," IT managers should

Focus their attention on IT-dependent strategic initiatives rather than IT investments

The cost of ownership is a financial estimate designed to explicitly recognize the

Full life cycle costs of IT assets

The two major components of the IT resource barrier are

IT assets and IT capabilities

Which are the five sub-dimensions of the IT project barrier

IT complexity, IT uniqueness, IT visibility, process complexity, and process change

Why is an analysis of added value useful

It helps managers in making decision of whether they should go ahead with the initiative or not

Why is security a negative deliverable?

It produces no revenue It creates no efficiencies

KSF

Key Success Factors

M2M

Machine to machine

M2P

Machine to person

Is IT an indistinct commodity?

No, because IT ranges from extremely complex tech (eg large data warehouses, infrastructure projects), to small applications

Why can IT resources help to create a sustainable competitive advantage?

Only A and B Developing IT Infrastructure generally takes more than 5 years The trust and respect between the IS function and business managers take time to be accumulated

A bank upgrades a computer system at one of its branches. If this works correctly, then the upgraded system will be installed at the other branches. Which migration approach is this most likely related to?

Pilot

When you have been successful in generating competitive advantage with an IT dependent strategic initiative what must you, as a manager, do in order to try and maintain such advantage?

Plan to continuously remain ahead of competition by looking to reinvigorate and reinforce the barriers to erosion associated with your initiative

At what stage in the process of identifying data-driven strategic initiatives should an analysis of the upside potential and data availability occur?

Prioritize initiatives

The risks associated with an IT-enabled initiative are:

Project size, technology experience, and organizational change

Tradeoffs (DO NEXT)

Projects that rely on info not readily available that tends to be costly

Imperatives (DO NOW)

Projects w/ significant upside potential that rely on readily available information

Losing Causes (DO NEVER)

Projects with little upside potential that rely on info that is not readily available

Quick Wins (DO LAST)

Projects without much upside potential Can be readily implemented based on immediately available info Help gain momentum and build credibility

RAD

Rapid application development

RUP

Rational unified process

What is the purpose of a scrum?

Scrum is an agile project management methodology or framework used primarily for software development projects with the goal of delivering new software capability every 2-4 weeks.

SSL

Secure socket layer

SIEM

Security information & event management

Which of the following is(are) not the purpose(s) of strategic information system planning process?

Selecting IS projects to fund as part of the yearly budgeting process

SaaS

Software As A Service

Which of the following is not one of the categories of risk associated with board of director decisions?

Staffing Risk

Which of the following statements about strategic information systems is not true?

Strategic information systems are critical to business operations but do not generate added value

Which of the following is "the minimum amount of money the suppliers are willing to accept to provide the firm with the needed resources"?

Supplier Opportunity Cost

SOC

Supplier opportunity cost

SDLC

System development life cycle

Which of the following is not an advantage offered by the information system planning process?

The information systems plan is an informal contract that specifies the objective of information systems deployment and the responsibilities of the parties involved.

Prioritization Matrix

The prioritization (or criteria) matrix is used to compare choices relative to criteria like price, service, ease of use and almost any other factor desired. While this tool can be used effectively by an individual, it is great for helping Six Sigma project teams w/ Decision Making. This tool helps narrow down activities by identifying a beneficial order of getting the most important things done first. It works on assignments and projects whose relative importance is not yet know. It is used in situations where you have access to limited resources like money, time, and people. -evaluate actual feasibility -make pragmatic decisions about these initiatives -upside potential

What is data mining?

The process of automatically discovering non-obvious relationships in large analytical databases

TCO

Total cost of ownership

TVC

Total value created

VVC

Virtual value chain

Response Lag is

a measure of the delay of competitive response to an IT-dependent strategic initiative

The sustainability of a competitive advantage grounded in an IT-dependent strategic initiative is measured by:

an estimate of the likely time delay competitors will face in replicating the leader's initiative

Which of the following is an example of an internal threat

angry employees

Which of the following refers to a code built into a program to allow the programmer a way to bypass password protection

backdoors

The process by which an organization is able to improve its performance over time by developing its ability to use available resources for maximum effectiveness is known as

capability development

The basic skills necessary to develop strong non-routine cognitive skills include all of the following except

computer programming skills

Most organizations have two primary types of decisions to make regarding IT during the budgeting process. These are:

operational expenses and capital expenditures

The complexity of the technology is:

the extent to which competitors can observe the enabling technology of an IT-dependent strategic initiative

Why is the systems development life cycle methodology typically referred to as "the waterfall model"

to stress the fact that phases are sequential and iteration (or going back) should be avoided as much as possible

How long do sprints last?

2-4 weeks

In which of the following phases should you expect to be most involved as a general or functional manager?

A and C definition and implementation

Which of the funding methods treats the IS function as a cost center

Chargeback

CSLC

Customer service life cycle

What is his favorite cookie?

Oatmeal Raisin from Nox Cookie Bar

What is the most important asset of the business?

People

Which of the following is not a form of malware

sniffers

Prioritization Matrix Factors

-time sensitivity -impact immediacy -aggregation requirements -trending requirements -data availability -accuracy -comprehensiveness

How to say no to the CFO

-you say yes however this is all the initiates we have what do you want us to give up since we do not have enough resources or time- what is more strategic to you -quick win: is important bc credibility, moral, wins feel good. take any win you can get -tradeoffs: this tends to be very costly be very careful for stuff up there

How can IT resources help to create a sustained competitive advantage?

Because competitors who seek to replicate the initiative must first develop or acquire the needed IT resources