2. Initiating a Project

After the plan is approved and project work begins, Tara's boss is not happy about a project delay for an upgrade. The vendor thought Tara's team would do the upgrade, and Tara thought the vendor would do it. What was missed in this situation?

An assumption was not identified.

Banton is defining his project deliverables. Which statement describes what a project deliverable is?

Deliverables are the results that the project delivers and help define the project scope.

Ramesh is creating objectives for his project. Which SMART step will help him identify actual progress?

Measurable

The sponsor of Project T5 assigned you as the project manager, and the project has already been approved. What is the first thing you need to do as the project manager?

Review what has been done and complete any tasks not addressed.

Sakait has done some extra work to appease a client. Now the client is asking her to do one more task, which is significant and not part of project scope. What should Sakait do?

Sakait should tell the client the task is not within scope and add the task using the change control process.

Rudolph, the project manager, is trying to obtain customer approval of project deliverables. It is taking longer than he anticipated because the customer wants to discuss the results. What is the most likely reason for these delays?

The success criteria aren't clear and quantifiable.

project charter

This document describes the scope, objectives, stakeholders, and the project manager's authority and responsibilities for a project.

You are managing a project that is implementing a new financial system. You need to include some of the finance department's resources on the team. Which stakeholder should you approach?

a functional or line manager

Your boss has asked you to be the project manager of an approved software implementation project. Which project document identifies your authority and responsibilities?

a project charter

Krisha is gathering information on her stakeholders, such as department names, factors that motivate them, who they listen to, and their contributions on the project. What is this document called?

a stakeholder analysis

problem statement

clearly defines the problem or opportunity that the project will address.

Project objectives help you flesh out a project by _____.

defining project scope

Which technique would you most likely use to gather valid requirements and get buy-in from various departments?

focus groups

Your team has identified possible strategies for a project. The team is now evaluating them using a decision matrix. What is the purpose of weighting the objectives?

identifying the importance of each objective

Your client has asked for a project that will fix productivity concerns with the customer service department. After asking "why" several times, you are able to determine the cause and create a _____.

problem statement

As part of the project definition, Bisa identifies risks for the project. What is the purpose of doing this during project initiation?

so management can decide whether the risks are serious enough to warrant denying the project

Several stakeholders for a project disagree on the priorities of many project objectives. Who would you ask first for help resolving this issue?

the project sponsor

You are the project manager for a healthcare system implementation project. The sponsor has asked you to create a project definition. What will the sponsor use this document for?

to decide whether to approve the project