3.10.9 Practice Questions

Which of the following (1 BEST describes the technology designed to replace the BIOS and (2 is a firmware solution for controlling the startup process and loading the computer operating system into memory? BIOS 2 EEPROM UEFI CMOS

UEFI

Which of the following components is an example of firmware? EEPROM Cache BIOS/UEFI RAM

BIOS/UEFI

Which of the following is a general term for the program that holds system information related to computer startup? CMOS DRAM Cache memory UEFI

CMOS

Which of the following components is necessary to keep the real-time clock running? CMOS chips CMOS battery BIOS password EEPROM chips

CMOS battery

One of the users in your company notices some strange behavior on his computer. After describing what is being seen, you do a little research and determine that the best course of action is to update the UEFI firmware. Before performing the upgrade, if possible, which of the following is the BEST action to take? Change the motherboard battery. Password protect the system. Connect the computer to a UPS. Upgrade the processor.

Connect the computer to a UPS.

To fix a problem you are having with your PC, you have determined that you must flash the computer's BIOS. Which of the following would MOST likely need to be completed prior to flashing the BIOS? (Select TWO). Download the flash utility or tool from the manufacturer's website. Locate the flash utility or tool that was shipped with your PC. Test the memory to ensure that it is functioning properly. Properly identify the motherboard. Create a backup of the hard disk in the event of a failure.

Download the flash utility or tool from the manufacturer's website. Properly identify the motherboard.

Which of the following components is a non-volatile memory technology for saving system settings when the computer is powered off? BIOS password CMOS battery EEPROM chips CMOS chips

EEPROM chips

What is the name for the routine that tests the motherboard, memory, disk controllers, video, keyboard and other system hardware? CSST CMOS POST BIOS

POST

Which of the following are benefits UEFI provides that BIOS does not? (Select three.) Allows individual bytes to be erased and reprogrammed. Provides non-volatile storage of system startup information. Supports 64-bit firmware device drivers. Supports drives larger than 2.2 TB. Does not need to be flashed as frequently. Faster startup times.

Supports 64-bit firmware device drivers. Supports drives larger than 2.2 TB. Faster startup times.

What is the role of the CMOS in a modern computer? Coordinates the use of system hardware with the operating system. Tests hardware during system startup. Saves information about system devices. Loads the operating system into memory.

Saves information about system devices.

An employee complains that every time they turn their computer off, the computer's time is set to 12:00 p.m., and the date is set back to January 1, 1990. Which of the following is the MOST likely cause of this anomaly? The CMOS chip is failing. The CMOS settings are not being saved before powering off the computer. The CMOS battery has failed. The CMOS chip on the motherboard is loose.

The CMOS battery has failed.

When you boot the computer, it hangs after asking you for the current time and date. What is the most likely problem? Daylight Savings Time has started or ended. The BIOS is outdated. The CMOS battery has failed. The computer needs more RAM.

The CMOS battery has failed.

When do you need to upgrade the system BIOS? Whenever you add a new peripheral device, such as a keyboard, mouse, or printer. Whenever the BIOS settings need to be modified. Whenever you install a new hard disk drive. Whenever a BIOS update provides functionality that is not currently supported, but is required by the operating system or hardware.

Whenever a BIOS update provides functionality that is not currently supported, but is required by the operating system or hardware.

A user has called to complain that her computer won't boot. It stops on the system startup screen right after the memory has been tested and displays a 301 keyboard error. Which of the following troubleshooting steps is the BEST to try first? Verify that the latest UEFI firmware updates have been applied. Verify that no keys are being pressed down during POST. Install a new keyboard on the computer. Check your keyboard settings in Control Panel. Have the user remove all memory modules and replace them one at a time until the error reoccurs. Download and install the latest keyboard driver from the manufacturer's website.

Verify that no keys are being pressed down during POST.