3.9 ~ Processors, 3.6.5 Processor Troubleshooting, Middy

Match each cloud computing definition on the left with the appropriate characteristic on the right. Each characteristic may be used once, more than once, or not at all. 1. Provides resources to a single organization. 2. Combines public, private, and community cloud resources from different service providers. 3. Designed to be shared by several organizations. 4. Provides computing resources that are accessible to the general public. 5. Keeps an organization's data separate and secure from any other organization using the same service provider. a. Private cloud b. Public cloud c. Community cloud d. Hybrid cloud e. Private cloud

1. e. 2. d. 3. c. 4. b. 5. a.

Match each virtualization component on the left with the appropriate description on the right. Each type of component may be used once, more than once, or not at all. 1. Provides the hardware necessary to create a virtualized environment. 2. A thin layer of software that resides between the virtual machine and hardware. 3. A software implementation of a computer. 4. A file created to store data. 5. Allows virtual machines to interact with hardware. a. Hypervisor b. Virtual hard disk c. Virtual machine d. Hypervisor e. Host machine

1. e. 2. d. 3. c. 4. b. 5. a.

After working without problems for a couple years, your computer has begun to lock up. You suspect that it is a thermal issue but you can't find any component that is not functioning correctly. You have not replaced the CPU or installed any new devices. The CPU cooling fan and the power supply fan are working properly. The lock-ups are happening with increasing frequency. Which of the following is a common condition that might explain these symptoms? A. An accumulation of dust has gradually built up B. The power supply has been switched to the wrong voltage setting C. The BIOS has never been flashed and has gotten more and more out of date D. The internal temperature sensor is beginning to malfunction intermittently

A. An accumulation of dust has gradually built up.

Since it has no moving parts, a CPU will usually work properly for several years. Which of the following is a common factor that might cause a CPU to fail prematurely? A. Electrostatis discharge (ESD) B. High CPU usage C. Electromagnetic interference D. Unsupported memory modules E. Magnetic field

A. Electrostatis discharge (ESD)

You have just upgraded the CPU on your computer. You consulted the motherboard documentation to make sure the CPU is compatible with the motherboard. However, when you turned the system on, it locks up shortly after startup. While troubleshooting this issue, which of the following are the BEST steps to try first? (select two.) A. Make sure the CPU seated properly, oriented properly and locked into the socket B. Make sure the power cord is plugged in and the power supply switch is in the On positions C. Test the power supply using a multimeter D. Look for something that could be causing the new CPU the CPU to overheat E. Replace the CMOS battery

A. Make sure the CPU seated properly, oriented properly and locked into the socket D. Look for something that could be causing the new CPU the CPU to overheat

Lately your computer is spontaneously shutting down after only a few minutes of use. What is the most likely cause? (select two) A. The heat sink and fan were not installed correctly B. The power connector for the fan was not connected to the motherboard C. The CPU is not supported by the BIOS D. Someone unplugged the computer without performing a proper shutdown first E. The CPU is bad

A. The heat sink and fan were not installed correctly B. The power connector for the fan was not connected to the motherboard

A few of your employees have complaint that their computers sometimes shut down spontaneously. You have noticed that employee all work in a part of the building where the air condition does not adequately cool the room. These employee also use CPU-intensive programs. You suspect that the spontaneous shutdowns are caused by overheating. Which of the following is the SIMPLEST way to monitor the temperature of the computer's CPU? A. Viewing the temperature from within the BIOS B. Placing a thermostat on the PC at the warmest location C. Placing a thermostat on the CPU D. Touching the PCs with your hand or fingers.

A. Viewing the temperature from within the BIOS

You have just finished upgrading the CPU in your desktop system. After running the system for about 15 minutes, the system spontaneously shuts down. To BEST troubleshoot this issue, which of the following steps would you perform first? (select two.) A. Check the power supply voltage switch B. Check the CPU fan power C. Check the thermal shutdown threshold in the BIOS D. Remove any unnecessary components and run the system E. Replace the power supply

B. Check the CPU fan power C. Check the thermal shutdown threshold in the BIOS

Zoey has brought her computer in for servicing. When she dropped off her computer, she mentioned that her computer will sometimes spontaneously reboot and freezes occasionally. Which of the following is the MOST likely cause? A. Bad network card B. Overheated CPU C. Failed UPS D. Failing Drive

B. Overheated CPU

You work at a computer repair store. You just upgraded processor (CPU) in a customer's Windows-based computer. The customer purchased the latest AMD Phenom II, and you installed it in the computer. When you power the computer on, you only see a blank screen Which of the following is MOST likely causing the computer displaying a blank screen? A. The heat sink and fan were not installed correctly B. The CPU is not supported by the BIOS C. Someone unplugged the computer without performing a proper shutdown first. D. The CPU is bad E. The power connector for the fan was not connected to the motherboard

B. The CPU is not supported by the BIOS D. The CPU is bad

To improve system performance, you have configured a motherboard to run with a higher multiplier than what the CPU is specified to use. Since doing this, the system has become unstable and crashes frequently. To restore system stability, which of the following should be completed? A. Replace the CMOS battery to make sure the real-time clock has the correct time. B. Make sure the switch on the power supply is set to the correct voltage. C. Back off on the overclocking settings until the system runs in a stable manner D. Make sure the BIOS firmware supports the overclocking settings you're using

C. Back off on the overclocking settings until the system runs in a stable manner

Steve, a computer technician, received a helpdesk ticket for a computer that will not start. When Steve powered the computer on, there was on long and two short beeps. Which of the following programs is reporting this error condition? A. ESP B. CMOS C. POST D. initramfs

C. POST

Your system crashes at various times, sometimes on startup, sometimes when running a software application, sometime when a certain group of applications is running. You suspect a malfunctioning CPU but none of the common issues seem to be present. You have not configured overclocking. There is no overheating. The CPU is seated correctly and locked into its socket. What can you do to definitively determine if the CPU is causing the system crashes? A. Downgrade to a CPU that has fewer cores and is less demanding on your system resources? B. Throttle the processor to reduce the operating frequency and minimize power consumption C. Switch to a comparable CPU from a different manufacturer D. Replace the suspect CPU with a known good CPU of the same make and model

D. Replace the suspect CPU with a known good CPU of the same make and model

What is another name for virtual machines?

Guest operating systems

Which of the following accurately describes a hypervisor? (Select two.) a. Allows virtual machines to interact directly with the hardware. b. Controls the number of virtual machines a host can accommodate. c. A layer of software that resides between the virtual operating system and the hardware. d. Manages access to software programs on the host. e. Allocates the storage space for a virtual machine.

a. Allows virtual machines to interact directly with the hardware. c. A layer of software that resides between the virtual operating system and the hardware.

Your computer has a single hard disk with a single volume that is used by the C:\ drive. You have previously upgraded the disk to a dynamic disk. The disk has run out of space, so you want to add more space to the C:\ volume. You add a new hard disk to the computer. Which of the following is the BEST step to complete while adding space to the C:\ drive? a. Create a mount point using space on the second disk. b. Extend the C:\ volume to the second disk. c. Strip the C:\ volume to the second disk. d. Span the C:\ volume to the second disk.

a. Create a mount point using space on the second disk.

Which of the following disk maintenance utilities locates and disposes of files that can be safely removed from a disk? a. Disk Cleanup b. Check Disk c. Disk Management d. Disk Defragmenter

a. Disk Cleanup

Which Windows tool can you use to determine the amount of space available to shrink a volume? a. Disk Management b. chkdsk /f c. chkdsk /r d. Computer Management

a. Disk Management

What are the benefits of installing integration services (IS) on a Hyper-V Windows virtual machine? (Select two.) a. Dramatically improves performance by installing Hyper-V aware drivers. b. Lets you increase the amount of RAM used by the virtual machine. c. Lets you select a NIC if you have configured an external virtual network. d. Makes it possible to decrease the virtual machine storage space. e. Lets you cut and paste between the virtual machine and host.

a. Dramatically improves performance by installing Hyper-V aware drivers. e. Lets you cut and paste between the virtual machine and host.

Which of the following should you always do to avoid damage when you prepare to install a CPU? (Select two.) a. Ensure that the CPU and motherboard socket type match. b. Make sure that the memory (RAM) modules are seated properly. c. Run a benchmark test. d. Use anti-static protection. e. Adjust the motherboard bus, processor, and memory settings.

a. Ensure that the CPU and motherboard socket type match. d. Use anti-static protection.

You have a single hard drive on your laptop with a basic system volume. The volume is running out of space, and you would like to extend the space on the volume. Which of the following would work BEST to resolve the issue? a. Extend the system volume on the existing hard drive by using contiguous unallocated space. b. Extend the system volume by adding a second hard drive and using contiguous space on the new drive. c. Extend the system volume by adding a second hard drive and using non-contiguous space on the new drive. d. Extend the system volume on the existing hard drive by using non-contiguous unallocated space.

a. Extend the system volume on the existing hard drive by using contiguous unallocated space.

What is the minimum number of storage devices you need in order to implement three-way mirroring for a storage space? a. Five b. Three c. Two d. Seven

a. Five

Your company currently has an on-premises cloud solution that provides services to its employees. However, the company would like to begin offering some services to the public from the cloud. Which of the following cloud computing solutions would BEST meet your company's new cloud computing requirements? a. Hybrid cloud b. Public cloud c. Community cloud d. Private cloud

a. Hybrid cloud

You are an IT administrator for a large company that is doing very well in their business endeavors. As a result, the company is hiring new employees on a regular basis. In addition to your normal workload, you have been asked to install and configure the new employees' computers with a Windows operating system and the applications that your company uses to do their business. To make this process easier, you only give new employees the choice of one of two laptops. Which of the following installation types would be the BEST use of your time in this scenario? a. Image deployment b. Clean installation c. Recovery partition d. Upgrade

a. Image deployment

You need to install Windows 11 on a new computer system that uses a SATA SSD device to store data. Which of the following is the BEST method for installing Windows 11 on this system? a. Install Windows the same way you would install a system that uses a standard hard disk drive. b. Set the SATA configuration in the UEFI firmware to RAID. c. Load the drivers for the SSD device during the initial phase of the Windows installation. d. Add a standard hard disk to the system and install Windows on the disk instead of the SSD device.

a. Install Windows the same way you would install a system that uses a standard hard disk drive.

You have just installed an SSD drive in your older Windows workstation. However, after you start Windows, you do not see the SSD drive listed in Windows Explorer. What should you do FIRST? a. Make sure the power connectors on the SSD drive are plugged in all the way. b. Configure the jumpers on the SSD drive. c. Replace the power supply. d. Use the voltage switch on the power supply to switch from 110 to 220 volts.

a. Make sure the power connectors on the SSD drive are plugged in all the way.

Google Cloud, Amazon Web Services, and Microsoft Azure are some of the most widely used cloud storage solutions for enterprises. Which of the following factors prompt companies to take advantage of cloud storage? (Select two.) a. Need to bring costs down b. Need for software to manage enterprise applications c. Growing demand for storage d. Need for a platform to develop applications e. Need for a storage provider to manage access control

a. Need to bring costs down c. Growing demand for storage

You are an IT administrator for your company. You have been tasked with installing 300 copies of Windows 11. You need to finish this task as quickly and efficiently as possible. Which of the following boot methods would be the BEST method for installing Windows under these circumstances? a. PXE b. Solid-state/flash drives c. USB d. DVD

a. PXE

You have just upgraded your motherboard. Several weeks later, you suddenly start having issues with accessing Windows features on your computer. Which of the following will BEST resolve this issue? a. Reactivate your copy of Windows. b. Perform a Startup Repair from the Advanced Startup Options menu. c. Disable your antivirus software. d. Boot into Safe Mode and revert to a prior restore point.

a. Reactivate your copy of Windows.

Your computer has a single core processor installed. The motherboard supports processors with up to four cores. You want to upgrade your computer to a quad-core system. Which of the following is part of the configuration steps? a. Replace the existing processor with one that has four cores. b. Add a second processor that matches the speed of the first processor. c. Remove the terminating resistor from slots where the new processor is located. d. Configure the system to use dual-channel memory.

a. Replace the existing processor with one that has four cores.

Which of the following cloud computing solutions delivers software applications to a client either over the internet or on a local area network? a. SaaS b. DaaS c. IaaS d. PaaS

a. SaaS

Which of the following can you do to disable defragmentation in Windows? a. Select Change Settings from the Optimize Drive dialog. Then clear the Run on a schedule option. b. Open Device Manager and right-click the SSD drive. Then select the Defragment drive option. c. Open Device Manager, right-click the SSD drive, and select Properties. Then select the Defragment drive option. d. Select Optimize from the Optimize Drive dialog. Then clear the Defragment drives option.

a. Select Change Settings from the Optimize Drive dialog. Then clear the Run on a schedule option.

You want to create a high-performance Windows laptop with both a 2-TB hard drive and a 1-TB SSD drive. Which of the following are data storage recommendations for your high performance system? (Select two.) a. Store heavily used information on the hard drive. b. Store data that requires high performance on the hard drive. c. Store data that requires high performance on the SSD drive. d. Store heavily used information on the SSD drive. e. Automatically back up important data on the hard drive to the SSD drive.

a. Store heavily used information on the hard drive. c. Store data that requires high performance on the SSD drive.

Which of the following is the biggest advantage of 64-bit processors over 32-bit processors? a. The ability to use over 4 GB of memory. b. The ability to run multiple applications at the same time. c. Support for hyper-threading. d. Use of the IA-32 instruction set.

a. The ability to use over 4 GB of memory.

You have a thin-provisioned storage space that suddenly unmounts. What is the MOST likely cause of this problem? a. The storage space has run out of disk space. b. A new storage device has been added to the pool. c. One of the disks in the storage space pool has crashed. d. The storage space has become corrupted.

a. The storage space has run out of disk space.

Your system volume is running out of disk space. You need to extend the system volume to give it more space. Which of the following conditions MUST be met to extend the system volume? (Select two.) a. The system volume must formatted with NTFS. b. The volume must be spanned to use disk space on a different disk. c. The system volume must be on a dynamic disk. d. The system volume must be on a basic disk. e. The disk must have contiguous free space on the same disk.

a. The system volume must formatted with NTFS. e. The disk must have contiguous free space on the same disk.

You want to create a virtualization environment that runs directly on the host machine's hardware to manage the virtual machines. Which of the following virtualization types should you use? a. Type 1 hypervisor b. VDI c. Container virtualization d. Type 2 hypervisor

a. Type 1 hypervisor

In which of the following situations would you use a custom/clean installation? (Select two.) a. You want to preserve the existing operating system. b. You want to repair Registry entries and working files. c. You want to verify system compatibility. d. You want to upgrade while preserving data and settings. e. You want to install a new build over the current installation. f. There is no operating system installed on the computer.

a. You want to preserve the existing operating system. f. There is no operating system installed on the computer.

Which of the following indicates that a drive is unavailable when you check the status of a hard drive? (Multiple Choice) a. bad b. uncertain c. caution d. down e. failed

a. bad d. down

Which of the following BEST describes the purpose of a CPU socket? a. A CPU socket allows computer memory (RAM) to be inserted in the computer. b. A CPU socket is a single connector between a microprocessor and the motherboard. c. A CPU socket allows the connection of external devices, such as the monitor, speakers, keyboard, and mouse. d. A CPU socket expands a computer's functionality, much like a video card, network card, or sound card.

b. A CPU socket is a single connector between a microprocessor and the motherboard.

You have just received a frantic call from a customer. She informs you that after turning her computer on, she received the following error: The SMART hard disk check has detected an imminent failure. Which of the following is the best FIRST step to take? a. Run a reliable defragmentation tool. b. Back up all important data and files. c. Correct the bad areas on the drive using chkdsk. d. Run a hard drive test to verify the hard disk's condition. (It may be a false error.)

b. Back up all important data and files.

You have been tasked with designing a workstation to run over 20 applications virtually that all use the same operating system. You want to: (1) Minimize the amount of space required for each virtual application. (2) Make sure each application starts quickly (within a few seconds). What virtualization type will BEST meet your application computing requirements? a. Type 2 hypervisor b. Container virtualization c. Virtual desktop interface (VDI) d. Type 1 hypervisor

b. Container virtualization

You are in the process of preparing to install Windows 11 on your Windows 10 computer. Which of the following pre-installation steps is critical to complete (not optional) if you are performing a clean installation? a. Obtain hardware drivers b. Create a system image c. Verify software compatibility d. Back up existing data

b. Create a system image

You have a workstation running Windows 10 Home. However, you want to install Windows 11 Professional as a separate instance in order to boot into either operating system. Which of the following installation types will meet your needs? a. Repair Installation b. Custom/clean Installation c. In-place Installation d. Upgrade Installation

b. Custom/clean Installation

You were recently hired by a small startup company. The company is in a small office and has several remote employees. You have been asked to find a business service that would accommodate the company's current size but would also be able to scale as the company grows. The service needs to provide adequate storage as well as additional computing power. Which cloud service model would BEST fit these requirements? a. PaaS b. IaaS c. DaaS d. SaaS

b. IaaS

Your supervisor recently purchased 100 desktop computer systems and 100 new Windows 11 licenses for your organization's accounting department. She received a single Windows 11 installation disc with the licenses. Which of the following would be the BEST installation methods to use? (Select two.) a. Copy the installation media to 10 flash drives and install 10 systems at a time. b. Install one system and image it to the other systems. c. Use a network installation. d. Burn 50 copies of the installation disc and install 50 systems at a time. e. Use the installation disk to install Window on each system individually.

b. Install one system and image it to the other systems. c. Use a network installation.

Upon reviewing the specifications for a motherboard, you find that the motherboard uses a 1155 CPU socket. Which of the following manufacturers' CPUs can you use for this motherboard? a. IBM b. Intel c. Cyrix d. AMD

b. Intel

What does the term cloud mean when referring to cloud computing? a. It is the name of an operating system that anyone can use to design, build, and provide cloud services. b. It is a metaphor for the internet based on the basic cloud drawing used to represent a telephone network. c. It is a metaphor for a data storage service with an ever-growing capacity, like storm clouds. d. It refers to the virtual hardware that cloud computing is built on.

b. It is a metaphor for the internet based on the basic cloud drawing used to represent a telephone network.

Which statements are true of processor caches? (Select two.) a. A processor with L2 cache performs better than a processor with L3 cache (all else being equal). b. L3 is shared between all cores. c. L1 is the largest type of cache. d. L1 is typically unique to a processor core. e. L3 cache is typically on the motherboard.

b. L3 is shared between all cores. d. L1 is typically unique to a processor core.

You begin the installation process and discover that you need to load additional drivers to support your storage controller so that Windows can write to that disc. What should you do? a. Remove all drivers and restart. b. Load the necessary drivers from a USB drive. c. Insert or connect to the installation media and boot from that media. d. Allow Windows to find the necessary drivers.

b. Load the necessary drivers from a USB drive.

The processor you have just purchased has a series of pins in an array on the underside of the processor package. You notice that the pins insert into corresponding receptacles within the processor socket on the motherboard. Which type of socket is this processor configured to use? a. Ball grid array (BGA) b. Pin grid array (PGA) c. Land grid array (LGA) d. Zero insertion force (ZIF)

b. Pin grid array (PGA)

A company has subscribed to a cloud service that offers cloud applications and storage space. Through acquisition, the number of company employees quickly doubled. The cloud service vendor was able to add cloud services for these additional employees without requiring hardware changes. Which of the following cloud concepts does this represent? a. On-demand b. Rapid elasticity c. Measured service d. Resource pooling

b. Rapid elasticity

You have been using the same computer for several years. To improve performance, you decide to upgrade the processor. You check the motherboard documentation and purchase the fastest processor that is supported by the motherboard. However, when you try to start the computer, it beeps regularly, and nothing is displayed on the screen. Which of the following actions will MOST likely resolve this issue? (Select two.) a. Replace the CPU with a new one. b. Reinstall the old processor in the motherboard. c. Press F8 while booting the computer. d. Replace the motherboard. e. Flash the UEFI firmware.

b. Reinstall the old processor in the motherboard. e. Flash the UEFI firmware.

You notice that the hard drive on your iMac Pro is running slower than before. You decide to run the First Aid utility to optimize the drive. Which of the following is recommended to make sure that the First Aid utility is 100% effective? a. Make sure that the hard drive is at 80% or less capacity. b. Run First Aid by booting into Recovery Mode. c. Check Disk Usage in the Storage tab. d. Defragment the hard drive first.

b. Run First Aid by booting into Recovery Mode.

Your company cloud service currently provides data storage, processing, and network connectivity that hosts several services and applications used by your employees. You want to transition to a cloud service that provides many of these services and applications natively without the IT department needing to constantly maintain and update the services and applications. In addition, the IT department wants to make sure that the cloud service provides employees with resources that are segregated from other employees. Which of the following cloud service solutions meets these requirements? a. PaaS with a simple multi-tenancy implementation. b. SaaS with a simple multi-tenancy implementation. c. SaaS with a fine-grain multi-tenancy implementation. d. PaaS with a fine-grain multi-tenancy implementation.

b. SaaS with a simple multi-tenancy implementation.

You want to create a virtual machine environment in which you can develop and test new software. Which virtualization benefit BEST describes the testing environment that you want to implement? a. Cross-platform virtualization b. Sandbox c. Hypervisor d. Hardware virtualization

b. Sandbox

On a Windows workstation, you want to use the Storage Spaces feature to create a logical drive. Which of the following components are used to configure Storage Spaces? (Select three.) a. Mirrored data resiliency, which provides storage redundancy. b. Storage space, which is a logically defined unit created from a storage pool. c. Thin provisioning, which allows you to allocate more space than is available. d. Parity, which allows you to reconstruct data if device failure occurs. e. Storage pools, which are logically created from free space on storage devices. f. Storage devices, which are physical drives such as SATA drives or external drives.

b. Storage space, which is a logically defined unit created from a storage pool. e. Storage pools, which are logically created from free space on storage devices. f. Storage devices, which are physical drives such as SATA drives or external drives.

Which of the following factors significantly determine the number of virtual machines that a host can accommodate? (Select two.) a. The VHD file you want to use. b. The components installed on host machine. c. The number of software applications installed on the host machine. d. What has been allocated by the network manager. e. Installation of integration services (IS) on the virtual machine.

b. The components installed on host machine. d. What has been allocated by the network manager.

Your company's graphic designers were given laptop computers several months ago. The laptops have a 500-GB SSD drive for the operating system and applications and a 1-TB hard drive for storing media files. Now, a few of the graphic designers are complaining about slow performance on their SSD drives. What is the MOST likely cause of the slow performance? a. The SATA connection is older and has a slower transfer speed. b. The designers are storing media files on the SSD drive. c. The SSD's firmware needs to be updated. d. The file system is not optimized for SSD.

b. The designers are storing media files on the SSD drive.

Which of the following requirements must be met in order to extend a volume? (Select two. Each correct answer is a complete solution.) a. The volume must be spanned. b. The volume must be formatted with NTFS. c. The target partition must not have a drive letter. d. The volume must be unformatted. e. The volume must have an empty folder.

b. The volume must be formatted with NTFS. d. The volume must be unformatted.

You have overclocked the processor on your workstation to run at a higher speed. Now the workstation is overheating, and you are concerned that the processor might become damaged. Which of the following is the BEST solution to this issue? a. Adjust the motherboard bus, processor, and memory settings. b. Upgrade the workstation cooling devices. c. Run a benchmark test. d. Reset the clock time back to its original setting.

b. Upgrade the workstation cooling devices.

Your computer currently uses a 5,400 RPM hard disk. You want to improve your computer's overall performance by optimizing your hard disk performance. Which of the following would be the MOST effective means to optimize your hard disk performance? (Select two.) a. Upgrade your hard disk interface to eSATAp. b. Upgrade your hard disk interface to SATA 3. c. Upgrade to a 7,200 RPM hard disk. d. Upgrade to a 10,000 RPM hard disk. e. Upgrade your hard disk interface to SATA 2. f. Implement RAID 0 on the current hard disk.

b. Upgrade your hard disk interface to SATA 3. d. Upgrade to a 10,000 RPM hard disk.

As the network engineer for a large financial institution, you have been given the responsibility to provide a new financial desktop to the financial advisors in all company branch offices. The requirements for the software desktop include: (1) It must be a virtualization solution. (2) It must be hosted in the cloud by a third party. (3) It must run on a tablet. Which of the following virtualization types BEST meets your desktop software requirements? a. Type 1 hypervisor b. VDI c. Type 2 hypervisor d. Container virtualization

b. VDI

Which of the following tasks does Windows Storage Spaces eliminate the need for? (Select two.) a. RAID array creation b. Volume resizing c. Defragmentation d. Hard drive formatting e. Disk cleanup f. Drive repartitioning

b. Volume resizing f. Drive repartitioning

What happens when you connect a new internal hard drive to a Windows PC? a. Windows automatically partitions the new hard drive. b. Windows automatically assigns the next available drive letter. c. Windows automatically assigns the new drive to a pool. d. Windows automatically initializes (formats) the new hard drive.

b. Windows automatically assigns the next available drive letter.

Which of the following utilities would you use to correct cross-linked clusters within the file system on a Windows workstation? a. DiskScan b. chkdsk c. fdisk d. attrib

b. chkdsk

Which of the following Windows command line utilities would you use to realign the file structure on a disk to optimize performance? a. Disk Management b. defrag c. chkdsk d. fdisk

b. defrag

Which of the following commands would you run on a Linux system to find out how much disk space is being used on each of the file systems? a. fsck b. df -h c. umount d. ls -R

b. df -h

After installing a new SSD drive on your Windows 11 system, you determine that the TRIM functionality has not been automatically enabled on the drive by the Windows operating system. You need to manually turn on TRIM from a Command Prompt. The drive's volume has been assigned a drive letter of E:. Which of the following commands MUST you use to enable this feature? a. fsutil behavior set DisableDeleteNotify 0 E: b. fsutil behavior set DisableDeleteNotify 0 c. chkdsk E: /R d. bootrec /rebuildbcd e. fsutil behavior set DisableDeleteNotify

b. fsutil behavior set DisableDeleteNotify 0

You want to upgrade your Windows 10 Professional computer to Windows 11 Professional. You begin by checking the hardware and discover that it has 2 GB of RAM, a 2.0 GHz dual-core processor, a 256 GB solid-state drive, and a video adapter with 128 MB of RAM and DirectX 12 support. You want to install the 64-bit version of Windows 11. What should you do? a. Upgrade to a processor with at least four cores. b. Install a larger solid-state drive or hard drive. c. Add more memory. d. Upgrade the video adapter. e. Upgrade to a faster processor.

c. Add more memory.

You are in the process of preparing to install Windows 11 Professional on your Windows 10 laptop. You have already verified that your laptop hardware is compatible with a Windows 11 installation. Which of the following pre-installation steps should you perform next? a. Plug your laptop into an uninterruptible power source. b. Upgrade your laptop's RAM. c. Back up existing data. d. Run Disk Cleanup on the hard drive.

c. Back up existing data.

You have a computer with a 64-bit dual-core processor that runs the 64-bit version of Windows 10 Professional edition. You would like to upgrade to the 64-bit version of Windows 11 Home. You want to perform the upgrade with the least amount of effort possible. Which of the following installation methods do you need to perform? a. Windows 10 Installation Assistant installation b. Repair installation c. Clean installation d. In-place upgrade

c. Clean installation

You are currently running a video editing application on your Windows 11 laptop. The laptop includes both an SSD drive and a traditional hard drive. You run the video application on the hard drive, but you would like to install and run the app from the SSD drive to enhance performance speed. Which of the following should you do to protect the video application and associated data files from drive failure when you move them to the SSD drive? a. Defragment the SSD drive on a regular basis. b. Encrypt the data on the SSD drive. c. Configure an automatic backup to the hard disk drive. d. Enable the TRIM functionality.

c. Configure an automatic backup to the hard disk drive.

Which of the following BEST describes a community cloud implementation? a. Designed to be used by a single organization. b. Designed to be accessed by the general public. c. Designed to be shared by several organizations. d. Designed to be a combination of public and private cloud resources.

c. Designed to be shared by several organizations.

Which of the following disk maintenance utilities optimizes the performance of your hard drive by joining parts of files that are in different locations into a single location? a. Disk Management b. Disk Cleanup c. Disk Defragmenter d. Check Disk

c. Disk Defragmenter

Which Windows tool do you use to create and delete partitions on hard drives? a. Device Manager b. Services c. Disk Management d. Explorer

c. Disk Management

You recently purchased a copy of Windows 11 from a retail store. The system that you want to install Windows on does not have an optical drive. What is the BEST option for installing Windows in this scenario? a. Install the system over the network from a Windows Deployment Services (WDS) server. b. Install Windows on a system that has an optical drive and then create a disk image and copy it to the system that you originally wanted to install Windows on. c. Download an ISO copy of the installation files to a USB flash drive. d. Perform a reset installation.

c. Download an ISO copy of the installation files to a USB flash drive.

After upgrading from Windows 10 to Windows 11 on your laptop, everything seems to be going well until you start running a graphics editing program that you have used for years. The program keeps locking up after a few minutes. Which of the following pre-installation steps would have helped to resolve this issue? a. Verify that your system (drive space, memory, and so on) is compatible with Windows 11. b. Create a system image. c. Ensure that your software is compatible with Windows 11. d. Gather third-party installation media and drivers.

c. Ensure that your software is compatible with Windows 11.

You have just purchased a new USB drive that you want to use to troubleshoot the computers in your company as well as other network devices, such as printers and projectors. You need to format this new drive with a file system that will be recognized and used on all devices. Which of the following file system types would meet MOST, if not all, of your needs when formatting your USB drive? a. NTFS b. NFS c. FAT32 d. CDFS

c. FAT32

You have just purchased a new Windows 11 computer for creating and editing animations. You install a new high-end video adapter to handle the animation creation requirements. However, when compiling and running the animations, the computer seems sluggish, and the compilation takes longer than expected. Which of the following would be the BEST first step to resolve this issue? a. Update the animation software to the latest version. b. Add more RAM to your computer to improve performance. c. Install the adapter driver from the manufacturer instead of using the Windows driver. d. Purchase and install a video adapter with more onboard memory.

c. Install the adapter driver from the manufacturer instead of using the Windows driver.

You have a computer with a dual-core 64-bit processor that uses the x86-x64 instruction set. You want to install the 32-bit application on the computer. Which of the following BEST describes the action that you should perform? a. Replace the processor with a 32-bit processor. b. Edit the BIOS and configure the processor to run in 32-bit mode. c. Install the application normally. d. Install the 32-bit compatibility drivers during installation.

c. Install the application normally.

Which of the following BEST describes the Platform as a Service (PaaS) cloud computing service model? a. PaaS stores and provides data from a centralized location without the need for local collection and storage. b. PaaS delivers infrastructure to the client, such as processing, storage, networks, and virtualized environments. c. PaaS delivers everything a developer needs to build an application on the existing cloud infrastructure. d. PaaS delivers software applications to the client either over the internet or on a local area network.

c. PaaS delivers everything a developer needs to build an application on the existing cloud infrastructure.

While creating a virtual machine, you decide to set it up to use an external network. What else do you need to do to enable the eternal network configuration? a. Make sure that you are using a Type 1 hypervisor. b. Set the RAM on the virtual machine to match the host. c. Select a NIC using the virtual switch manager. d. Configure the virtual machine to use Remote Desktop Protocol (RDP).

c. Select a NIC using the virtual switch manager.

You have a workstation running a 64-bit version of Windows 10 Professional that you would like to upgrade to Windows 11 Professional. You want to preserve the existing data, settings, and applications. Which of the following would be the BEST installation methods to use to install Windows 11? a. In-place b. Custom/clean c. Upgrade d. Repair

c. Upgrade

You are about to begin an upgrade of a Windows 10 workstation to Windows 11. What should you do before beginning? (Select two.) a. Install all the applications that will be used on the new system. b. Repartition and reformat the hard drive. c. Verify that the computer meets the minimum requirements. d. Remove all peripherals and expansion boards. e. Create a system backup of the hard drive.

c. Verify that the computer meets the minimum requirements. e. Create a system backup of the hard drive.

Which of the following is a benefit of extending a volume? a. You are adding fault tolerance to the volume. b. You are able to add non-contiguous space to your system volume. c. You can add space to the volume from another disk. d. You are increasing the access speed to files on the extended volume.

c. You can add space to the volume from another disk.

You want to install Windows from optical media on a mirrored RAID disk array. You run the motherboard disk configuration utility and create the RAID 1 array. Then you configure the system to boot from the Windows installation optical media. The Windows installation starts, but does not detect the RAID array. Which of the following will MOST likely allow the RAID array to be detected? a. In the UEFI configuration, configure the boot order to boot from the hard drive instead of the optical drive. b. In the UEFI configuration, set the SATA mode to IDE. c. In the UEFI configuration, set the SATA mode to AHCI. d .During the installation, browse to and select the appropriate drivers for your RAID controller when prompted.

d .During the installation, browse to and select the appropriate drivers for your RAID controller when prompted.

While trying to start your Windows 11 system, you see the following error message: Could not read from the selected boot disk. Check boot path and disk hardware. Which of the following will MOST likely fix the problem? a. Boot into the recovery console and run the fixmbr command on the boot volume. b. Boot into Safe Mode and restore to a restore point. c. Boot into the recovery console and run the bootcfg /rebuild command. d. Boot into the recovery environment and run the bootrec /rebuildbcd command. e. Boot into the recovery console and copy the NTLDR file to the boot volume.

d. Boot into the recovery environment and run the bootrec /rebuildbcd command.

You want to keep an existing operating system installed on a system and deploy Windows as a separate instance on the same device, creating a multiple-boot configuration. Which installation type should you use? a. Upgrade installation b. Repair installation c. In-place installation d. Clean installation

d. Clean installation

Which of the following tasks are part of configuring the user environment after you successfully install a Windows system? (Select two.) a. Activate your Windows system. b. Install and configure your firewall. c. Configure Windows Update. d. Configure accessibility options. e. Add or remove apps and folders from the Start menu.

d. Configure accessibility options. e. Add or remove apps and folders from the Start menu.

You have a computer with a single hard disk, which is configured as a basic disk with an NTFS-formatted single partition. The computer runs Windows 11. The disk has run out of space, and you want to add more space to the disk. You install a new hard drive and start Disk Management. Which of the following is a required task to add space to the existing volume? a. Create an empty folder on the new hard disk. b. Upgrade both disks to dynamic. c. Extend the C:\ volume. d. Create a new partition with or without a drive letter on the new hard disk.

d. Create a new partition with or without a drive letter on the new hard disk.

Lately, you hear a clicking noise when reading or writing data from the hard disk. What is the MOST likely cause of the clicking? a. Failed UPS b. Bad memory c. Overheated CPU d. Failing hard drive

d. Failing hard drive

You have decided to optimize the hard drive on your Windows laptop by running the Error Checking utility. What are the things that you can expect the Error Checking utility to perform? (Select two.) a. Compress old files b. Delete temporary files c. Defragmentation d. Fix cross-linked files e. Fix lost clusters

d. Fix cross-linked files e. Fix lost clusters

You have just finished upgrading the 250-watt power supply in your desktop computer to a 450-watt power supply. Now the BIOS does not recognize one of the hard disk drives in the system during POST. Which of the following troubleshooting steps is the BEST to try first? a. Reconfigure the hard disk to utilize the higher-wattage power supply with drive jumpers. b. Manually enter the hard disk geometry parameters in the BIOS. c. Use the voltage switch on the power supply to go from 110 volts to 220 volts. d. Make sure that the hard disk is connected to the power supply. e. Replace the power supply.

d. Make sure that the hard disk is connected to the power supply.

Which of the following is a characteristic of a multi-processor system? a. Shared L2 cache. b. Multiple cores on the same die. c. Ability to use over 4 GB of memory. d. Multiple processor sockets on the motherboard.

d. Multiple processor sockets on the motherboard.

Which of the following is a characteristic of extended partitions? a. They can be set to active. b. There can be multiple extended partitions per drive. c. They are bootable. d. They are subdivided into logical drives.

d. They are subdivided into logical drives.

You want to set up storage spaces for several employees in your company with a maximum allocation of 100 gigabytes per drive. However, you only have 500 gigabytes of available space left in the pool where you want to create the storage spaces. Which Storage Spaces feature can you use to allocate more space than what is actually available? a. Partition shrinking b. Data resiliency c. Pools d. Thin provisioning

d. Thin provisioning

You want to combine storage space from two different hard disks into a single logical storage unit on your Windows computer. Which of the following is the BEST step to perform? a. Use dynamic disks and a simple volume. b. Use basic disks and an extended partition. c. Use basic disks and a primary partition. d. Use dynamic disks and a spanned volume.

d. Use dynamic disks and a spanned volume.

Where do you install the heat sink and fan once you insert the CPU into the motherboard socket? a. You install the heat sink on top of the CPU and the fan to the side of the CPU. b. You install the fan on top of the CPU and the heat sink to the side of the CPU. c. You install both to the side of the CPU. d. You install both on top of the CPU.

d. You install both on top of the CPU.

You are an IT administrator who is troubleshooting a computer from within Windows Command Prompt. You are trying to execute the chkdsk command line tool, but it keeps failing. Which of the following command switches would give you the BEST information on how to run this command? a. chkdsk /info b. chkdsk /help c. chkdsk /i d. chkdsk /?

d. chkdsk /?