4603 Quiz 9

Who is best known for developing Theory X and Theory Y?

Douglas McGregor

A RAM is used only to assign detailed work activities.

False

In the Social Styles Profile team building activity, drivers are reactive and people-oriented.

False

Project managers must try to avoid conflict at all costs as all conflict within groups is bad.

False

Managers who follow which theory assume that the average worker wants to be directed and prefers to avoid responsibility?

Theory X

What theory emphasizes factors such as job rotation, broadening of skills, generalization versus specialization, and the need for continuous training of workers?

Theory Z

Thamhain and Wilemon found that when project managers used work challenge and expertise to influence people, projects were more likely to succeed.

True

The first dimension of psychological type in the MBTI signifies whether people draw their energy from other people (extroverts) or from inside themselves (introverts).

True

What do people who seek to excel and tend to avoid both low-risk and high-risk situations to improve their chances for achieving something worthwhile have a high need for?

achievement

According to Thamhain and Wilemon, what is the legitimate hierarchical right to issue orders?

authority

Which type of power involves using punishment, threats, or other negative approaches to get people to do things they do not want to do?

coercive

According to Blake and Mouton, project managers who use which method employ a give-and take-approach to resolving conflicts?

compromise

Recognizing an employee as the "Star Performer of the Month" would be satisfying which need in Maslow's hierarchy?

esteem

What needs are at the bottom of Maslow's structure?

physiological

According to Thamhain and Wilemon, what is the ability to improve a worker's position?

promotion

Which type of power is based on an individual's personal charisma?

referent

Which tool is a column chart that shows the number of resources assigned to a project over time?

resource histogram

Which technique is used for resolving resource conflicts by delaying tasks?

resource leveling

What term is used for taking time to renew oneself physically, spiritually, mentally and socially?

sharpening the saw

According to Lencioni, which quality is present in organizations that succeed?

teamwork