(6) BUSN Chapter 6- Organization Design & Structure

b

A mechanistic organization will​ _____________. A. have a wide span of control B. have​ rules, regulations, and formal standards in place C. be a flat organization with few levels D. delegate authority to the lowest possible level within the organization E. likely use​ cross-functional work teams

c

​"You're not the boss of​ me," a plaint often heard on the​ playground, is best related to the concept of​ _________. A. power B. delegation C. authority D. responsibility E. legitimacy

c

A noticeable difference between the traditional structures and the team structure is​ ___________. A. the absence of identifiable departments in a team structure B. the presence of a dual chain of command in a team structure C. the absence of a clear chain of command in a team structure D. the size of the organizations that use them E. the separation of customer types present in a team structure

b

Aaron operates an event planning company whose services include​ weddings, parties,​ conventions, and class reunions. He has only one other​ full-time employee. Depending on the​ event, Aaron will engage the services of​ caterers, florists, game equipment​ renters, and suppliers of​ tables, tents, and table service. Aaron is using​ a(n) a) divisional structure b) virtual structure c) functional structure d) all of these

d

An organic organization will​ _____________. A. have​ clear, detailed job descriptions B. expect employees to follow the chain of command in communicating outside their own departments C. have narrow spans on control D. have few rules E. have many layers of managers

a

As a way to communicate innovations and new ideas with all employees inside McDoogles Game and​ Play, Jim McDoogle uses a tool called the McDoogle Black Box to facilitate sharing this information. McDoogles is what kind of​ organization? A. Learning B. Technological C. Simple D. Matrix E. Divisional

a

At AI​ Rubber, the inside sales staff were expected to improve​ on-time deliveries of the product although the production people did not report to the sales people. In this​ case, AI Rubber had delegated​ __________ without​ ______________. A. ​responsibility; authority B. ​responsibility; power C. ​authority; responsibility D. ​accountability; responsibility E. ​power; accountability

c

At the local ice cream​ parlor, every employee had his or her own specialty. Ron made all the banana​ splits, Ross made the ice cream​ cakes, Maddi made the ice cream​ cookies, and Reese took care of all the chocolate dips. This is an example of which of the​ following? A. Product organization B. ​Cross-functional work C. Work specialization .D. Departmentalization E. Work division

c

Desmond works for a technology firm in Virginia from his home in South Carolina. He is able to stay connected through​ Skype, Messenger, and the​ organization's intranet.​ Desmond's work arrangement is most like which of the​ following? A. Job sharing B. Teleporting C. Telecommuting D. ​Technology-driven E. Flex location

a

During the​ summer, the country club hires college students to tend the grounds and work as servers in the dining hall. The number of students varies year to​ year, depending on the number of members. These students are considered​ ___________ workers. A. contingent B. permanent C. freelance D. substitute E. contract

e

Getting work done efficiently and effectively is considered the goal of A. controlling B. planning C. managing D. leading E. organizing

c

Herman, a full time​ employee, is allowed to begin his day as early as 6 a.m. or as late as 10 a.m. He can leave as early as​ 2:30 p.m. or work as late as​ 6:30 p.m., so long as he works a full 40 hours each week.​ Herman's employer is using a work arrangement known as A. Part time B. Job sharing C. Flextime D. Overtime

c

If​ Coca-Cola wanted to open a facility on​ Redagustan, a country with little economic​ development, it should​ ___________. A. build an organic​ structure, empowering​ lower-level employees to make policy decisions B. change its corporate structure to divisional C. use a more formal and mechanistic structure D. start with a​ team-based structure to build employee confidence E. rely on the simple structure and place an American in charge

c

In a learning​ organization, _________________. A. managers emphasize the control function more than​ planning, organizing, or leading B. ​higher-level managers conduct training sessions for​ lower-level managers and​ non-managerial employees C. managers serve as facilitators who support the teams D. the customers are important to the learning function E. employees are required to earn college credits or continuing education units to maintain their positions in the company

B

In a learning​ organization, we would expect to find A. big data B. knowledge management C. formalization D. strict departmentalization E. an expert system

c

In her therapies​ practice, Carla has 10 speech​ pathologists, 12 occupational​ therapists, and 15 physical therapists in addition to accounting and maintenance personnel. What kind of structure would be suitable for this​ practice? a) divisional b) classical c) functional d) team

e

In the movie 9 to 5​, Maria Delgado worked mornings and her​ sister, who came in a few minutes before Maria​ left, worked the same position in the afternoons. This type of flexible work arrangement is known as​ _____________. A. the compressed work week B. contingency employment C. temporary duty D. flextime E. job sharing

d

In which one of the following situations would a division structure make the most​ sense? A. ABC Mfg. makes a single product that is sold regionally. B. ​Dewey, Cheetam, and Howe is a partnership of attorneys. C. ​Glenn's Tires is a sole proprietorship with two locations. D. HJK​ Corp, an international​ conglomerate, markets dissimilar products in many countries. E. Purcell Dining operates three​ Rally's franchises in a large metropolitan area.

b

Larimer Mfg. has placed all the die cast machines in one​ area, the machining centers into a different​ area, and the finished goods in a warehouse room. Larimer is using​ ______________ departmentalization. A. customer B. functional C. product D. process E. geographic

e

Merlin is a proofreader of manuscripts for a large New York City publisher. He receives manuscripts electronically​ and, using his word processing software at​ home, makes corrections and comments for the authors.​ Merlin's manager may be concerned that​ ________________. A. ​Merlin's co-workers at the office will become jealous of his work arrangement B. Merlin may decide to become a freelance proofreader and resign C. Merlin will copy the manuscripts and share them with competitors D. Merlin may also be working for another publisher and collecting two paychecks E. Merlin may be distracted by computer games or his children when they are at home during the day and will not get his work done

c

Once upon a time BMI was a very large company with many​ departments, supervisors who managed only a handful of​ employees, and a senior management team that made most of the decisions. Lower level employees had zero latitude when dealing with customers. In this situation we could also expect to find... A. few rules and regulations B. many job opportunities in metro areas C. lots of rules and regulations governing the actions of employees D. free training for employees and their families

c

One advantage of division of labor is​ __________________. A. all employees are skilled at every task in the process B. labor is divided from​ management, making unionization more practical C. pay can be based on the skills actually used on the tasks​ performed, allowing for lower labor costs overall D. employees can be assigned to a position as needed when they arrive for work each day E. employees can be moved from​ high-risk positions to​ low-risk positions to reduce the likelihood of​ work-related injuries

c

One disadvantage of the functional structure is​ (are) _______________. A. it is fast and flexible B. it focuses on results C. employees in one functional area become unaware of what employees in other functional areas are doing D. employees are empowered E. the economies of scale that come from work specialization

d

One problem with the simple structure is​ ______________. A. too many employees are allowed to make business decisions B. the detailed job descriptions hamper innovation C. the business cannot adapt to​ sudden, dramatic changes in the environment D. everything depends on one person E. it is too mechanistic to allow for growth

A

Organizational design involves​ ____________. A. creating the​ organization's structure Your answer is correct.B. arranging equipment on the production floor C. developing future products and identifying their target markets D. creating an organizational chart and placing employee names in each position E. creating a vision for the future and selecting personnel to achieve it

c

Organizational design involves​ ____________. A. arranging equipment on the production floor B. developing future products and identifying their target markets C. creating the​ organization's structure D. creating a vision for the future and selecting personnel to achieve it E. creating an organizational chart and placing employee names in each position

b

Power can be described as A. how easy it is for someone to be manipulated B. an​ individual's capacity to influence decisions C. how must others will listen to long speeches D. having authority to fire people

a

PowerPlay is a worldwide game creator with branches in​ Europe, Asia, North​ America, and South America. It also operates retail outlets for its games. Although store employees can make small decisions regarding customer​ satisfaction, all major decisions are made by the senior management team. We could say with confidence that PowerPlay is​ a) highly centralized b) effective in controlling c) highly lax d) divisional structure

b

Sam's Pizza is a local restaurant that everyone wants to work at. Sam gives all shift managers the power to make their own​ rules, meet the customer requests in their own​ way, and adapt the menu to the changing of seasons. This would be an example of which of the following​ structures? A. Formalized B. Organic C. Bureaucratic D. Centralized E. Traditional

d

Skidmore​ Brakes, a manufacturer of brake pads for​ cars, faces an environment with many​ competitors, frequent changes in the consumer protection​ requirements, and a great deal of uncertainty about the future. In this​ situation, we would expect Skidmore to prefer​ a(n) A. team structure B. divisional strucure C. functional structure D. organic structure

security

Stan is vice president of global operations with direct reports in​ China, Morocco,​ Mexico, Brazil,​ Germany, Thailand, the United​ States, and India. Stan uses his smartphone and​ Wi-Fi to log in to the corporate intranet to retrieve information and interact with his subordinates. His​ employer's biggest concern is

simple structure

Ted started his auto repair service business in a rented garage with one service bay. As his business​ grew, he moved into larger facilities and hired additional service techs. Ted still makes all the decisions about the business and supervises all the techs. We would expect Ted to use a

b

The best ______________ for a particular situation can be determined by the experience of the​ employees, the strength of corporate​ values, and the complexity of​ tasks, among other factors. A. functional structure B. span of control C. conceptual skills D. organizational design

a

The cell phone industry produces a steady stream of new gadgets with more​ features, bells, and whistles. To compete successfully in such an​ environment, a company such as Apple would likely have​ a(n) ___________ organizational structure. A. organic B. stable C. mechanistic D. adaptive E. flexible

d

The​ registrar's office has a reputation for requiring lots of​ documentation, long​ lines, and rigid departmentalization. This would be an example of which of the following​ structures? A. Organic B. Traditional C. Centralized D. Bureaucratic E. Formalized

unity of command

To prepare for the launch of its new​ product, Kontek drew employees from many functions for its launch team. For most of the​ day, these employees performed their regular functions and reported to their assigned supervisor. But during the part of the day when they worked on the product launch​ team, they reported to the team leader. This practice violates the concept of

a

Walmart advertises itself as the low cost provider and aggressively works to keeps its costs down so it can maintain enough profit to grow globally. We would expect the organizational structure of Walmart to be​ ____________. A. mechanistic B. innovative C. organic D. informal E. formal

a

When deciding on an organization​ structure, managers should consider​ A.strategy, size,​ technology, and environment B. when employees are willing to clock out C. how easy it is to design D. how and when managers will be able to govern the employees' work

b

When deciding on an organization​ structure, managers should remember that A. Investment is key to success B. Structure should facilitate goal achievement C. Goals should reflect the boss's needs D. Information moves in and out of an organization like a grapevine.

b

When taken to the​ extreme, division of labor can lead to​ ______________. A. higher quality B. ​boredom, fatigue, and increased absenteeism C. lower turnover D. extreme efficiency E. economies of scale

a

Which of the following is considered a contemporary organizational​ design? A. Team B. Adaptive C. Organic D. Divisional E. Simple

e

Which of the following is considered a contemporary organizational​ design? A. Simple B. Organic C. Divisional D. Adaptive E. Team

d

Which of the following is considered a traditional organizational​ design? A. Flexible B. Lean C. Innovative D. Divisional E. Adaptive

b

Which one of the following is important to the success of a team​ structure? A. All employees must be assigned to a​ team, like it or not. B. Employees must be​ cross-trained and compensated accordingly. C. Each position must have a detailed job description. D. Teams must be allowed to hire and terminate members as necessary without interference by management. E. The span of control must be expanded.

c

Which one of the following is most likely to support a learning​ organization? A. Wharton Org, where employees must lock in no later than 5 minutes after their shift starts, or face termination. B. Blue Cola, where managers are abundant and watch other employees with an authoritarian style. C. Benton​ College, where faculty are encouraged to work together in​ teams, to experiment with teaching​ methods, and to share experiences with colleagues. D. Fracking Inc, where it is not permitted to take bathroom breaks without asking.

d

Which one of the following is the best example of a network​ organization? A. A social media site maintains only an electronic presence. B. Walmart hires seasonal workers from Thanksgiving through New​ Year's Day. C. eBay has no physical warehouse for the items it sells. D. The local chapter of the American Heart Association employs two​ full-time people but contracts with creative​ writers, printers,​ promoters, and temporary workers for its annual HeartWalk event. E. ​PWC, the international accounting​ firm, maintains offices on four continents.