8.5 - 9.1
Which command would you use to copy all files and subdirectories in a directory, including empty subdirectories?
xcopy /e
What tool can you use to create a full system image of your Windows drive?
Backup and Restore
You experience startup errors after you install a new device. What should you do FIRST to resolve the issue?
Boot in Safe Mode and roll back the driver.
You have installed Windows 11 on your C: drive. What is the path to the directories that hold user profiles in Windows 11?
C:\Users\username
You want to make sure that you always have the latest patches installed on your workstation for an order entry application created by the DataComLink corporation.
Configure the application to automatically download and install updates as they are released. Check the DataComLink website regularly for patches and updates to the software.
Your system hangs immediately after the BIOS information is shown and displays an error loading operating system error message. What is the MOST likely source of the problem?
Corrupt MBR or partition table
You have been troubleshooting startup errors on your Windows 11 computer by undoing recent changes, such as rolling back device drivers for a local printer and new graphics card while in Safe Mode. However, the changes you are making are not resolving the startup errors. Which of the following steps will MOST likely help you to find the specific cause of the error without the need to re-install Windows?
Disable and then enable devices and services one by one.
Which of the following Windows Update options releases updates as soon as they are available to the public?
General Availability Channel
Which of the following terms describes a Windows 11 operating system patch for a desktop that targets a specific problem and is released on a short-term, periodic basis?
Hotfix
Which of the following actions directly improves system security on a Windows workstation?
Install the latest updates.
Which of the following tools can manage bandwidth usage and deployment times for updates?
Microsoft Endpoint Configuration Manager
You have booted your Windows workstation in Safe Mode and enabled boot logging. To which log file is the boot logging information now written?
Ntbtlog.txt
A user needs to copy a file from an NTFS partition to a FAT32 partition. The file has NTFS permissions and the Read-only (R) and Encryption attributes. Which of the following will be true when the file is copied?
Only the R attribute is retained on the file.
Which option is the first process that runs once a computer is powered on and the CPU loads the BIOS?
POST
You would like to set Windows Update to delay updates for a week. Which of the following Windows Update settings would you use to configure the delay?
Pause Updates
While running a presentation editor on your Windows 11 laptop, your computer locks up. When you try powering on your computer, Windows 11 will not start. Which of the following tools should you use FIRST to try and resolve the issue?
Startup Repair
Marcus was attempting to edit some registry settings on his Windows 11 system. Now, when he tries to boot his system, it hangs after the Windows splash screen is displayed. Because he cannot boot to Safe Mode, he boots the system from the Windows installation disc and accesses the Recovery Environment. Which Recovery option should Marcus use FIRST to help resolve his boot issue?
System Restore
Which of the following is true about System Restore?
System changes made since the restore point was taken are undone.
Which of the following actions occur during the Pre-EFI Initialization (PEI) stage of the UEFI boot process? (Select two.)
The CPU and chipset are verified and fully initialized. System memory is initialized, verified, and allocated.
Which user type is the Windows Beta channel recommended for?
The average user
You have just finished installing a new Windows Update when your computer locks up. What should you do first?
Uninstall the Windows Update
Your Windows 11 system powers on, but there is no image on your display. You have already checked to make sure that the monitor is connected properly to the computer, is plugged in, and is turned on. Which of the following is the BEST next step you should take to try to resolve the issue?
Verify that the BIOS/UEFI is configured to use the correct video adapter.
You work for a large company as the IT administrator. With the many external attacks being perpetrated in the form of security breaches, you are concerned that your Windows 11 computers may be vulnerable. You also want to ensure that Windows is using the latest features. Which of the following would BEST protect your computers?
Windows updates
You are working at the command line and want to add the Read-only attribute to a file and remove the Hidden attribute. Which command would you use?
attrib +r -h
While troubleshooting a Windows computer, you open a Command Prompt to explore the folders (directories) on the hard drive. You notice that one of the folders required for your project is missing. Which of the following Microsoft command line tools would allow you to QUICKLY create the missing folder?
md
You need to duplicate a large number of files from your PC to a network server. Due to the number of files, you start the process and go home for the evening. When you return the next day, you find that only part of the files were duplicated to the server due to the router being temporarily unplugged by the janitor while cleaning. Which of the following Windows command line tools would BEST prevent this type of glitch from happening again?
robocopy
Which file attribute identifies the file as having been modified since the last backup?
Archive
While researching a fix to a system file issue, you find that using the attrib command should resolve the issue you are experiencing. The instructions you found said to run the following command: attrib +s +r -a myfile.dll Which of the following BEST describes the function of this command?
It adds the System file attribute, adds the Read-only attribute, and removes the Archive attribute for myfile.dll.
