AA 3305 Chapter 4

job redesign 3 ways

1. job enlargement 2. job rotation 3. job enrichment

3 elements in how to write competencies statements

1. name & brief description 2. observable behaviors 3. proficiency levels

For job analysis, types of information

1. work activities 2. human behaviors 3. machines, tools, equipment & work aids 4. performance standards 5. job context 6. human requirements

Competency-based job analysis

Describing the job in terms of measurable, observable, behavioral competencies (knowledge, skills, and/or behaviors) that an employee doing that job must exhibit to do the job well.

Business Reengineering Process

1.Identify a business process to be redesigned 2.Measure the performance of the existing processes 3.Identify opportunities to improve these processes 4.Redesign and implement a new way of doing the work 5.Assign ownership of sets of formerly separate tasks to an individual or a team who use computers to support the new arrangement

items listed in writing a job description

1.Job Identification 2.Job Summary 3.Responsibilities and Duties 4.Authority of Incumbent 5.Standards of Performance 6.Working Conditions Job Specification

job description

A list of a job's duties, responsibilities, reporting relationships, working conditions, and supervisory responsibilities—one product of a job analysis. A written statement of what the worker actually does & what the conditions are.

There is no standard format for writing a job description

True

job duties that employees must be able to perform, with or without reasonable accommodations, are called ___

essential job functions

An organization's HR specialist are legally required to conduct all job analyses to ensure fairness and consistency.

false

According to research, employees who are engaged with their work possess the following identified traits EXCEPT ___

intelligence

Which of the following would most likely be included in the job specification for a position being filled with untrained individuals?

interests

structured interviews

interview process that asks the same job-relevant questions of all applicants

Which of the following terms refers to the procedure used to determine the duties associated with job positions and characteristics of the people to hire for those positions?

job analysis

The information resulting from a job analysis is used for writing ___

job descriptions

___ means assigning workers additional same-level activities, thus increasing the # of activities they perform.

job enlargement

Which method for motivating workers was advocated by Frederick Herzberg?

job enrichment

Systematically moving workers from one job to another is known as ___

job rotation

A ___ summarizes the personal qualities, traits, skills, and background required for getting the job done.

job specification

Which of the following summarizes the personal qualities, traits, skills and education needed for a particular job?

job specification

What is listed in the job indentification?

job title, date, location, job code, status if exempt or nonexempt, division or department, jobs grade level, pay scale,

job specifications

lists the knowledge, abilities, and skills required to perform the job satisfactorily.

job enlargement

means assigning workers additional same level activities

basics of job analysis

organization chart, job analysis, job descriptions, job specifications

process chart

provides a more detailed picture of the work flow

The process of making forecasts based on the relationship between some casual factor like sales volume and the number of employees required is called ___

ratio analysis

business process reengineering

redesigning business processes, usually by combining steps, so that small multifunction process teams using information technology do the jobs formerly done by a sequence of departments

job enrichment

redesigning jobs in a way that increases the opportunities for the worker to experience feelings of responsibility, achievement, growth, and recognition

What is the final step in the talent management process?

rewarding and motivating employees

relationships

shows the job-holder's relationships with others. example: reports to, supervisors, works with, outside the company

job title

specifies the name or title of the job

When a company decides on how to fill top executive positions by identifying & developing leaders, the process is called ___

succession planning

job rotation

systematically moving workers from one job to another

Job Analysis

the procedure for determining the duties and skill requirements of a job and the kind of person who should be hired for it

What is a recruiting yield pyramid used for?

to calculate the # of applicants necessary to result in hiring the required # of new employees

talent management software

to help coordinate one's talent-related activities. Help the managers to hire the best talent, provide real time evaluations of workforce performance.

questionnaires

to help describe their job duties & responsibilities to obtain job analysis information.

Which of the following terms refers to studying a firm's past employment needs over a period of years to predict future needs?

trend analysis

___ means studying variations in a firm's employment levels over the last few years to predict future needs.

trend analysis

Which of the following would be best option for a business that needs to attract local applicants for hourly jobs?

walk ins

Task Statement

written item that shows what the worker does on one particular job task; how the worker does it; the knowledge, skills, and aptitudes required to do it; and the purpose of the task

Method for collecting job analysis information

•Questionnaires •Observation •Participant Diary/Logs •Quantitative Job Analysis Techniques •Electronic Job Analysis Methods

interview (typical questions asked)

•What is the job being performed? •What exactly are the major duties of your position? •What physical locations do you work in? •What are the education, experience, skill, and (where applicable) certification and licensing requirements? •What are the job's responsibilities and duties?

Steps in Job Analysis

1. Identify the use of the information and how to collect it. 2. Review relevant background information about the job. 3. Select representative positions to focus on. 4. Analyze the job. 5. Verify information with worker and supervisors. 6. Develop a job description and job specification.

Organization chart

A chart that shows the organization-wide distribution of work, with titles of each position and interconnecting lines that show who reports to and communicates with whom

talent management

The holistic, integrated and results and goal-oriented process of planning, recruiting, selecting, developing, managing, and compensating employees.

Job analysis produces information used for writing job descriptions and job specifications

True

work flow analysis

a detailed study of the flow of work from job to job in a work process

Jobs specifications

a list of job's human requirements. the requisite education, skills, personality another product of a job analysis.

job requirements matrix

a more complete description of what the worker does and how and why he or she does it; it clarifies each task's purpose and each duty's required knowledge, skills, abilities, and other characteristics

Position Analysis Questionnaire (PAQ)

a questionnaire used to collect quantifiable data concerning the duties and responsibilities of various jobs

talent management process

a. Decide which positions to fill through job analysis, personnel planning, and forecasting b. Build a pool of job candidates by recruiting internal or external candidates c. Use selection tools like tests, interviews, background checks, and physical exams to identify viable candidates d. Orient, train, and develop new employees e. Appraise employees to assess how they're doing f. Recognize, reward, and compensate employees to maintain their motivation

Who is interviewed by managers collecting job analysis data?

all of the above

Which of the following is recommended for conducting an effective job analysis?

clarify the process and questions to the employee

diary log

daily listings made by workers of every activity in which they engage along with the time each activity takes

What is the 1st step of the talent management process?

deciding on what positions to fill

job summary

describes the general nature of the job, listing only its major functions or activities

The final step in conducting a job analysis is ___

developing a job description