ACS 103 SIUE FINAL

An organization's culture is composed of A. workplace values B. all of the options are correct C. workplace norms D. workplace artifacts E. workplace beliefs

B

Which of the following is NOT recommended as an effective method for maintaining a workplace romance? A. communicating in a professional fashion with your romantic partner B. using e-mail judiciously C. limiting personal communication to e-mail D. leaving your love at home E. avoiding overly intimate or controversial topics

B

Which of the following is NOT true about romance between friends? A. a romantic involvement will always end the friendship B. many romances develop from friendships C. none of the options is correct D. people who are friends before a romance are more likely to remain friends E. the friends may spend an increased amount of time flirting

C

Which of the following is true of families? A. families experience intensely emotional bonds B. families use interpersonal communication to define boundaries C. all of the options are correct D. families share genetic material E. families share a common history

C.

Advocacy is based on A. planning your pitch B. knowing your supervisor's knowledge C. creating coalitions D. all of the options are correct E. tailoring your message

D

Organizational culture is influenced by A. workplace artifacts B. norms governing interpersonal communication C. norms governing personal relationships D. all of the options are correct E. workplace values

D

Organizational networks are composed of all the following characteristics EXCEPT A. network density B. nature of information C. media or channels D. the physical space of the office E. frequency of connections

D

Which of the following statements is true regarding friendships in general? A. we are likely to choose our friends over our careers B. we are bonded to friends by legal commitment C. we often choose our friends over our romantic relationships D. we are bonded to our friends by choice E. none of the options is correct

D

Which of the following is NOT a principle of competent downward communication? A. being sensitive to subordinates' feelings B. emphasizing the importance of communication C. listening empathically D. sharing personal information irrelevant to the workplace E. framing messages as polite requests

D.

In comparing friendship, family, and romantic relationships, which of the following statements is true? A. friendships are less likely to change B. friendships are more difficult to break off than romantic relationships C. friendships are more stable than romantic relationships D. none of the options is correct E. friendships are less stable than romantic relationships

E

Scott and Mark have the same dad; however, they have different moms. What type of family do they likely have?

Stepfamily

Who is most likely to place less emphasis on building and maintaining friendships?

a married man

Which of the following age groups tends to have the hardest time transitioning into a stepfamily?

adolescents

Families may come in which of the following forms? A. all of the options are correct B. stepfamily C. nuclear family D. cohabiting couples E. extended family

all of the options are correct

Which of the following maintenance strategies does your textbook recommend to maintain your collegial and special peer relationships?

assurances and avoid defining the other as merely a coworker

If you prefer workplace relationships with people who are equally comfortable talking about both work and personal issues, what type of peer relationship is your preference?

blended

Families that are high in both conversation and conformity orientation are called

consensual families

Mixed-status relationships in the workplace

consist of relationships between coworkers of different status

The degree to which family members believe that open and frequent communication is essential for maintaining family bonds is called

conversation orientation

Karla was adopted when she was very young. When she asks about her adoption, her adoptive parents explain that her birth parents were caring people who made a loving and painful decision. What kind of story are Karla's adoptive parents telling?

entrance story

How can a couple successfully transition from friendship to romance or vice versa?

expect difference," "emphasize disclosure," and "offer assurances" are correct

As with friendships, workplace relationships are based on equality.

false

Male and female same-sex friendships are more similar than they are different.

false

Supervisors who assign blame and point fingers foster a supportive workplace climate.

false

The strongest predictor of whether someone will have an intercultural friendship is the presence of some type of ingroup similarity

false

When asked to identify the closest relationship in their lives, Javanese people will select a close friend, whereas Americans tend to choose their romantic partner.

false

Women typically report a stronger desire for romantic involvement with their platonic friends than do men.

false

When Jeremy began dating a Catholic schoolmate, his parents expressed disapproval, announcing they expected him to marry a woman from their Mormon community. Jeremy's parents are exemplifying which of the following characteristics of families?

families create identity through interpersonal communication

If you learn through experience that you should not ask your father to borrow the car until he has gotten home from work and gone for a jog, what concept are you using?

family communication patterns

What is the most important factor distinguishing best friends from close friends?

identity support

Taj was raised in a family in which sensitive topics and issues were not discussed; instead only safe topics, such as the weather and current events, were allowed. Taj's family could be described as having

low conversation orientation

Which of the following is true of same-sex friendships? A. women's friendships are communal B. none of the options is correct C. male and female same-sex relationships are more similar than they are different D. men's friendships are agentic E. male and female same-sex relationships are more dissimilar than they are similar

male and female same-sex relationships are more dissimilar than they are similar

According to the textbook, it is common for friendships to become less important in our lives during

middle adulthood

Joe often lets his friend Bob borrow his car, and Joe usually collects Bob's mail when Joe is out of town. What friendship function does their relationship fulfill?

practical goals

Families who believe that "children should be seen and not heard" can be described as

protective families

A defensive climate is characterized by an unfriendly, unstructured, and unsupportive workplace.

true

A key aspect of friendships is that they are voluntary relationships.

true

According to the textbook, three of the most difficult challenges families can face are transitioning to a stepfamily, parental favoritism, and interparental conflict.

true

Balancing autonomy and connection in families is especially difficult to manage during adolescence.

true

Betrayal is the most commonly reported reason for ending a friendship.

true

Children are more likely to imitate their parents' destructive interaction styles and, consequently, are more at risk for aggressive and delinquent behaviors.

true

Collegial peers are coworkers whom we consider friends and with whom we can disclose both work and personal matters.

true

Families possess a strong sense of family identity, created by how they communicate.

true

More than half of children born throughout the twenty-first century will grow up in stepfamilies.

true

Parental favoritism can involve intangible resources such as affection, love, and praise and tangible resources such as loans, cars, or college tuition.

true

Self-disclosure is what distinguishes acquaintances from friends.

true

Virtual networks are a type of organizational network in which workers communicate through e-mail, social networking, Skype, and other Internet-based technologies.

true

Virtual peers can easily develop into virtual friends.

true

Workplace bullying may include verbal or physical behavior that is unfavorable and is directed at a person within an organization.

true

According to the textbook, what is true of best friends?

usually same sex

At Brea's new job, she dressed formally to match her coworkers. However, on Fridays her peers dressed casually. What component of organizational culture does this switch reflect?

workplace artifacts