Admin Test
A Universal Containers (UC) Administrator has created a new Lightning record page for the Sales team to display a report chart embedded on the Account page. There are no Record Types for Account at this time. Which step should the Administrator take to make this page the default view of the UC app for the Sales team without impacting the Support team? A. Make the page the default object record page for the UC app for the Sales profile. B. Create an Account Record Type and make the page the default object record page. C. Make the page the org default. D. Make the page the default object record page for the UC app
Answer A
A user with administrator privileges accidentally deleted a custom field in an org one day ago. What should the administrator consider to restore the field? A. The deleted field and its data can be restored up to 15 days after deletion. B. The deleted field and its data can be restored up to 30 days after deletion C. The deleted field and its data CANNOT be restored D. The deleted field can be restored up to 15 days after deletion, but all data will be lost
Answer A
High Priority cases at Ursa Major Solar need to get a response in less than 3 hours or escalated to a Queue called "High Priority Queue." An administrator needs to configure the case management process to implement this requirement. How should the administrator achieve this goal? A. Create an escalation rule to assign all cases where status = high to the high priority queue based on the last modification time and set the age over to 3 (hours) B. Create a case milestone to assign all cases where status = high to the high priority queue based on the last modification time and set the age over to 3 (hours). C. Create an assignment rule to assign all cases where status = high to the high priority queue. D. Create an escalation rule to assign all cases where status = high to the high priority queue based on when the case is created
Answer A
How can an administrator allow all internal users to view a dashboard as a Sales Manager within asales region? A. Create a dashboard to run as a specified user. B. Create a dashboard for all opportunities in the region. C. Create a dashboard with multiple components. D. Create a dashboard to run as the logged -In user
Answer A
Salesforce users have a session timeout of 1 2 hours. Management is requesting that the session timeout be increased to 24 hours and that the inactive users are logged out at that time. How should a System Administrator accommodate this request? A. In Session Settings, choose 24 Hours, and check the box for Force logout on session timeout. B. In User Profiles, type in 24 Hours in the Timeout section, and uncheck the box for Force log out on session timeout. C. In Session Settings, choose 24 Hours, and uncheck the box for Force logout on session timeout. D. In User Profiles, type in 24 Hours in the Timeout section, and check the box for Force logout on session timeout.
Answer A
Supervisors at Universal Containers have read access to Contacts through their profiles. Sales reps have a separate profile that allows them to edit Contacts. Some sales reps are attending a conference for a week and supervisors will need to fill in to update Contact details while they are out.How should an administrator grant proper access to the supervisors? A. Assign a permission set with the edit permission on Contact to the supervisors that need it. B. Update the supervisor profile with edit permission on Contact. C. Create a sharing rule to grant read/write access on Contact to the supervisor role. D. Change the supervisor users profiles to be sales rep.
Answer A
Universal Containers (UC) puts a priority on the confidentiality of their customers. UC wants to limit users who have access to an Account record to b« allowed to see Contacts related to the Account. Which Contact sharing setting should an Administrator configure to meet this request? A. Controlled by Parent B. Public Read Only C. Public Read/Write D. Private
Answer A
Ursa Major Solar has service level agreements (SLA) that are routed to support queues. Cases that meet the 24 hour SLA need to be automatically re-assigned to the next tier queue. Which feature should be used to fulfill this requirement? A. Case assignment rule B. Case escalation rule C. Auto-response rule D. Einstein Case Routing
Answer A
Ursa Major wants to add charts to a Salesforce dashboard.Which three standard chart types can be placed on a Salesforce dashboard?Choose 3 answers A. Tables B. Heat maps C. Bar charts D. Gauge charts E. Venn Diagram
Answer A,C,D
Ursa Major Solar is a Canadian company that has the following set up in Salesforce: They have activated Web-to-Case on their corporate website. Auto-Response is configured so that customers are thanked for logging the case and activated Assignment Rules based on the province (CANADA) in which the customer resides. Case ownership is therefore determined and routed to the corresponding queue - North, South, East, or West. Customer Cases that do NOT meet the existing criteria need to be assigned to Queue - World. Which solution will satisfy this requirement? A. In Case Support Settings, change Default Case Owner to Queue - World. B. In an Active Case Flow, change the name of the Queue to World. C. Using a Workflow Rule, change the owner of new Cases outside CANADA to Queue - World. D. Using a Trigger, change the owner of Cases outside CANADA to Queue - World
Answer A
Which currency is used as the basis for all currency conversion rates when the multiple currencies feature is enabled? A. Corporate currency B. Record currency C. Active currency D. Personal currency
Answer A
Which two statements apply when custom fiscal year is enabled? Choose 2 answers A. The custom fiscal year must be defined manually. B. The custom fiscal year setting CANNOT be disabled. C. The defined custom fiscal year only affects forecasts. D. The custom fiscal year automatically updates product schedules
Answer A
sgate The administrator at Ursa Major Solar has just finished creating new hot Account reports that filter Accounts that were modified this year with a rating of hot . The report was shared with the entire sales team . Some users are seeing some Accounts that have NOT been modified since last year and other Accounts where the rating is cold . What should the administrator do to ensure that the report works as intended for all users ? A. Lock the report filters . B. Create a filter using bucketing C. Create the report in a private folder . D. Use a cross - object filter .
Answer A
A system administrator wants to ensure that unique data is always input into a specific field. Which two field properties should be configured? Choose 2 answers A. Required B. Unique C. Default value D. Data Type
Answer A,B
Ursa Major (UH) is using an approval process. Which two statements are correct about this scenario? Choose 2 answers A. To track the process, UM can use the approval history related list. B. An approval action defines the result of record approval or rejection. C. UM can use an assignment rule to define the approver for each step in the process. D. A delegated approver can reassign approval requests.
Answer A,B
What are two capabilities of the content delivery feature of Salesforce Content? Choose 2 answers A. Associate the content delivery with a Salesforce record B. Password protect content deliveries that contain sensitive data. C. Customize the URL assigned to the content delivery. D. Encrypt certain content delivery files.
Answer A,B
What are two considerations when configuring the lead conversion process? Choose 2 answers A. Custom lead fields can be mapped to account, contact, and opportunity fields. B. Standard lead fields are automatically converted to account, contact, and opportunity fields. C. Custom lead fields can be mapped to custom object fields. D. Roll -up summary lead fields can be mapped to custom contact fields.
Answer A,B
What are three considerations when a user is importing data via Data Loader?Choose 3 answers A. Importing data into checkbox fields allows for the use of TRUE/FALSE. B. Field -Level Security access determines which fields will be visible. C. Unrestricted picklists, a new picklist value will be applied but will not be added to the picklist. D. Validation rules do not execute when importing data. E. Restricted picklists, a new picklist value will be Ignored and the default value applied.
Answer A,B,C
Which three features can automatically create a Case?Choose 3 answers A. Web -to -Case B. Process Builder C. Lightning for Outlook D. Email-to-Case E. SMS-to-Case
Answer A,B,D
Universal Containers has just restructured its Sales Department. Records that the sales manager expects to see are not showing up in the new Opportunity Report. Which three questions should the administrator ask to troubleshoot this issue? Choose 2 answers A. Are records still being shared with the sales manager? B. Do owners of all records have Roles and correct Territory Assignments? C. Did the sales manager start from a copy or clone of an existing report? D. Have the owners of the records been frozen? E. Do the records the sales manager expects to see match the filter criteria?
Answer A,B,E
A lightning for Outlook layout can be assigned to which two options? Choose 2 answers A. Profile B. Team C. User D. Role
Answer A,C
An administrator at Ursa Major Solar is configuring a workflow rule. What are two considerations when configuring workflow rules? Choose 2 Answers A. Rules can be evaluated when records are created or edited. B. Rules must be deactivated before using the Data Import Wizard. C. Rule actions can take place Immediately or can be time based. D. All existing records are evaluated when a new rule is activated.
Answer A,C
Ursa Major Solar uses data from the grand total of a custom report to create their dashboard. Which two components will populate the grand total properly?Choose 2 answers A. Chart B. Gauge C. Table D. Metric
Answer A,C
Ursa Major is setting up case assignment rules. What are two places where the cases can be assigned? Choose 2 answers
Answer A,C
What are two Validate Rule Fields? Choose 2 answers A. Error condition formula B. Active Date C. Error Message D. Owner
Answer A,C
What are two features of Knowledge?Choose 2 answers A. Knowledge articles are always publicly available for customers. B. Knowledge articles integrate with Service Console. C. Users can rate the helpfulness of articles. D. Any user can write and publish articles.
Answer A,C
What are two ways to customize basic reports using Lightning Experience? Choose 2 answers A. By adding a filter B. By adding links to external pages C. By adding a chart D. By adding a Lightning Component
Answer A,C
Which two actions can be completed with a workflow field update.Which two actions can UMS complete with this feature? Choose 2 answers A. Change the record type of a record. B. Select a formula field for a field update C. Apply a specific value to a field D. Update the value of a field on a child object
Answer A,C
The Universal Containers Administrator is editing the page layout for a new custom object when a text area field is inadvertently deleted from the page layout. What are three methods for restoring the field to the page layout?Choose 3 answers A. Click the Undo button or the Cancel button. B. Restore from the recycle bin within 1 5 days. C. From the Fields palette, drag the field into the same position. D. Clone the layout from a different profile and use Save As E. Restore original page layout from a sandbox
Answer A,C,E
The District Sales Director at Cloud Kicks wants to share the leaderboard component on his dashboard with his salesteam. What two actions should an administrator take to enable this functionality? Choose 2 answers A. Build a Reporting Snapshot B. Enable Opportunity Teams C. Turn on Chatter Feed Tracking for Dashboards D. Create a chatter group for the Sales Team
Answer A,D
Ursa Major Solar needs to fulfill the following requirements: A custom object must be created to capture account survey data. Users need the ability to select an account from the survey record and view related surveys on the account record.Which two actions can an administrator configure to meet these requirements' Choose 2 answers A. Put the survey related list on the account page layout. B. Create a lookup relationship field on the account object. C. Put the account related list on the survey page layout. D. Create a lookup relationship field on the survey object
Answer A,D
What two valid assignee options should an administrator use to configure case assignment rules? Choose 2 answers A. Queue B. Pubic group C. case team D. user
Answer A,D
The support group at Universal Containers wants agents to capture different Information for product support and Inquiry cases. In addition, the lifecycle for product support cases should have more steps than the lifecycle for inquiry cases. Which three features should an administrator use to meet these requirements? Choose 3 answers A. Support processes B. Permission sets C. Field-level security D. Page layouts E. Record Types
Answer A,D,E
Which two methods can be used to share records using sharing rules? Choose 2 answers A. Public groups B. Roles and subordinates C. Profiles D. Queues
Answer AB
A System Administrator attempts to deactivate a user but receives the error message "You CANNOT deactivate this user" What is the reason the Administrator is unable to to deactivate the user? A. The user is not assigned to a role. B. The user is logged into Salesforce C. The user is logged into Salesforce. D. The user is still the owner on open opportunities.
Answer B
An Administrator at Ursa Major Solar is converting a lead and needs to capture custom lead data on the converted contact, what should the administrator do to accomplish this goal? A. Map custom lead fields to custom contact fields. B. Map custom lead fields to standard contact fields. C. Utilize the data loader to move the custom lead data. D. Utilize the lead conversion wizard to select the fields.
Answer B
Northern Trail Outfitters has two sales groups. Each group has its own unique sales process. Management wants to ensure that the sales groups see their relevant sales process when working on opportunities. How should an administrator meet this requirement? A. Page Layouts B. Record types C. Enable Paths D. Opportunity Teams
Answer B
Question: 26Universal Containers has a private sharing model on Opportunities. The System Administrator has been asked to create a new custom object that will track customer payment information and will link to the Opportunity. Only those users with access to the Opportunity should be able to see the records on the new object. What should the Administrator do to accomplish this task? A. Create a Master -Detail relationship with a Criteria Based Sharing Rule. Calculator B. Create a Master -Detail relationship with Profile permissions. C. Create a Lookup relationship with a Criteria Based Sharing Rule. D. Create a Lookup relationship with Profile permissions.
Answer B
Sales management at Ursa Major Solar wants to allow users to create new account records with prepopulated values. Which feature should an administrator use to meet this requirement? A. Formula fields B. Default field values C. A custom button D. A workflow rule
Answer B
Sales users need an easy way to let their colleagues know when they go on vacation. Multiple Books How should the Administrator accomplish this task quickly? A. Create a workflow rule to send an email alert about the user's vacation dates. B. Enable Out of Office Message" functionality in Chatter. C. Enable Outlook Sync with Salesforce. D. Use Process Builder to add the users vacation dates to the department calendar
Answer B
The Support team has asked the administrator to create a guided process that allows the rep to use cripted screens to collect the appropriate information. Which tool should the administrator use? A. Workflow Rule B. Process Builder C. Approval Process D. Cloud Flow Designer
Answer B
The VP of Sales is using Collaborative Forecasting to track sales rep quote attainment. The VP wants to be notified when sales reps move the Opportunity Stage backward In the salesprocess. Multiple Books Which feature should the System Administrator use? A. Field History Tracking report B. Workflow Rule C. Validation Rule D. Big Deal Alert
Answer B
Universal Containers has made a decision to switch monthly sales performance reviews to quarterly sales reviews. Which feature of Collaborative Forecasts allows a System Administrator to ensure that Salesforce Collaborative Forecasting matches the company's new quarterly sales performance review? A. Enable Forecast Rollups B. Configure Default Forecast Display C. Enable Forecast Adjustments D. Configure Forecast Types
Answer B
Universal Containers wants to ensure that High Priority cases get responded to in at least 4 hours or wants them escalated to a Queue called "High Priority Queue." How should an Administrator configure the Case management process to implement this requirement? A. Create an Assignment Rule to assign all Cases where Status = High to the High Priority Queue. B. Create an Escalation Rule to assign all Cases where Status = High to the High Priority Queue based on the last modification time and set the Age Over to 4 (Hours). C. Create a Case Milestone to assign all Cases where Status = High to the High Priority Queue based on the last modification time and set the Age Over to 4 (Hours). D. Create an Escalation Rule to assign all Cases where Status = High to the High Priority Queue based on when the Pencil & Paper case is created.
Answer B
Ursa Major Solar has a million new Account records to upload into Salesforce. What is the recommended method for uploading this data? A. Request help from Salesforce. B. Utilize the Data Leader. C. Utilize the Data Import Wizard. D. Utilize an AppExchange app
Answer B
What describes the relationship among the case, asset and contact objects? A. Case and asset are the children, contact is the parent. B. Case is the child, contact and asset are the parents. C. Case and asset are the parents, contact is the child. D. Case is the parent, asset and contact are the children.
Answer B
A competitor recently lost valuable data due to a power outage, so Universal Containers (UC)has decided to ensure that its Salesforce data is backed up. Which two statements should the Administrator make to UC? Choose 2 answers A. Salesforce offers a weekly or monthly backup service via a zip file. B. Universal Containers can download an app from the AppExchange. C. Salesforce offers a daily backup service via a zip file. D. Contact Salesforce Support for a free backup
Answer B,C
Universal Containers wants to create a custom object to capture account survey data. Users must be able to select an account from the survey record and view related surveys on the account record. Which two actions should the system administrator take to meet these requirements? Choose 2 answers A. Add the account related list to the survey page layout. B. Add the survey related list to the account page layout. C. Create a lookup relationship field on the survey object .D. Create a lookup relationship field on the account object.
Answer B,C
What are two valid use cases for Salesforce Communities? Choose 2 answers A. External customers can gain full user rights to Salesforce. B. External customers can track their purchases and open support cases. C. External partners can track the status of joint Opportunities. D. Internal users can replicate Salesforce automation without licenses fees.
Answer B,C
Which two types of record access should an administrator grant through sharing rules? A. Read/Write/Delete B. Read/Write C. Read Only D. Read/Write/Transfer
Answer B,C
Which two types of records can be transferred from one user to another user during a mass transfer of account records? Choose 2 answers A. Closed activities B. Open Cases C. Closed cases D. Related custom object records
Answer B,C
Universal Containers wants to ensure that Its org Is secure and has asked an Administrator to configure password requirements for its users. Which three actions are Administrators able to configure?Choose 3 answers A. Set requirement that passwords must be unique for each user. B. Set the length of time before passwords expire. C. Set maximum invalid login attempts. D. Set password complexity requirements. E. Set prohibited password values
Answer B,C,D
Which three settings are controlled by a users profile? Choose 3 answers A. Locale settings B. Field -level security C. a Record type assignment D. Feature license assignment E. Assigned apps
Answer B,C,E
In which two ways can users access Salesforce from their mobile devices'? Choose 2 answers A. install Salesforce Connect for mobile. B. Use the Lightning Experience in web browser. C. Install the Salesforce mobile configuration. D. Use the downloadable Salesforce Mobile application
Answer B,D
Ursa Major Solar (UMS) wants to assign a Lightning for Outlook layout. Which two options can UMS assign this layout to? Choose 2 answers A. Role B. User C. Team D. Profile
Answer B,D
Ursa Major Solar wants to assign feature licenses to user records in Salesforce. Which two feature licenses can be assigned to a user record in Salesforce? Choose 2 answers A. Console User B. Knowledge User C. Opportunity User D. Service Cloud User
Answer B,D
When working on opportunities, sales representatives at Universal Containers need to understand how their peers have successfully managed other opportunities with comparable products, competing against the same competitors. Which two features should an administrator use to facilitate this? Choose 2 answers A. Big deal alerts B. Chatter groups C. Opportunity update reminders D. Opportunity Dashboard
Answer B,D
Which two ways allow a sales user to relate an opportunity to a campaign? Choose 2 answers A. Use the campaign hierarchy related list on the opportunity. B. Use the campaign influence related list on the opportunity. C. Select the campaign record type when creating the opportunity D. Select the primary campaign source for the opportunity.
Answer B,D
A Salesforce user at Universal Containers has been deactivated. What will happen to the records the user owns in Salesforce? A. All records are automatically assigned to another user. B. All records are automatically deleted. C. All records are assigned to the deactivated user until reassigned. D. All records are automatically assigned to the Administrator.
Answer C
A senior realtor at Ursa Major Solar has received a long list of new residential homes to sell to for the spring. Management needs the spreadsheet of the new residential homes and a separate spreadsheet of price books loaded into Salesforce. Which Salesforce data tool will meet this request? A. Mass Transfer Records B. Data Import Wizard C. Data loader D. Mass create Records
Answer C
A user has create and customize dashboards permissions.Which additional permission will this user need to rename a dashboard another user has saved to the department's publicly shared dashboards and reports folder? A. Manage custom report types B. Create report folders C. Manage dashboards in public folders D. Create and customize reports
Answer C
At Ursa Major Solar, an administrator has set up a new user. The user needs to activate the account before the email link expires by default.How long does the user have before the link expires? A. 14 days B. 10 days C. 7 days D. 6 days
Answer C
Customers are requesting custom colored containers, which are not currently part of the standard inventory. Management has decided to add custom coloring as an add-on item in Salesforce. Which action should the Administrator take to allow sales users to add custom coloring to the total Opportunity Sale? A. Add Custom Coloring as a new Product in a Price book. B. Add Custom Coloring as a new Product in an Order. C. Add a new field on the Opportunity labeled Custom Coloring. D. Make a new custom object related to Opportunities for Custom Coloring
Answer C
Northern Trail Outfitters (NTO) is concerned that employees are logging into Salesforce from their home computers. To prevent this. NTO wants to limit Salesforce access only to computers located within the company headquarters.Which security settings should an Administrator use to ensure that users only login while present in the company office? A. Organization Network Access B. Organization Login Access Policies C. Profile Login IP Ranges D. Profile Login Hours
Answer C
Sales Reps at Universal Containers want to prioritize and flag at-risk deals. What feature should an administrator suggest to meet this requirement? A. Einstein Lead Scoring B. Einstein Opportunity Insights C. Einstein Opportunity Scoring D. Einstein Activity Capture
Answer C
Sales reps are supposed to create a record on a child object of Opportunities called Survey Request when an Opportunity is moved to Closed Won. The VP of Sales Operations has indicated that this doesn't always happen or the rep doesn't populate all fields correctly. The system administrator has been asked to remove permissions from Sales to create these records and automate record creation. Which tool should be used? A. Workflow B. Approvals C. Visual Flow D. Process Builder
Answer C
The VP of marketing has asked the administrator to restrict marketers from deleting campaign records. The marketers are currently assigned to the marketing user profile.What action should the administrator take to satisfy the request? A. Create a validation rule to prevent delete for marketing users only. B. Assign a permission set with campaign create, read and edit permissions. C. Update the current profile by removing the campaign delete permission. D. Use a custom profile with the campaign delete permission disabled.
Answer C
Universal Containers (UC) is rolling out a new approval process. As the last step in the process after an Opportunity has been approved. UC wants to send a contract to its customerfor signature. What should an Administrator suggest to implement this functionality? A. Check the "Send PDF" box on the approval process setup. B. Hire a consulting firm to develop a document signing framework. C. Install an app from the AppExchange. D. Utilize the Salesforce Autosign flow.
Answer C
Universal Containers has decided to implement Salesforce Einstein Analytics for a subset of its users. How should the administrator enable users with permissions to use Einstein Analytics features? A. Create a new permission set for each type of Einstein Analytics permissions, then assign users. B. Create a custom permission set, then add the permission set to existing user profiles. C. Create a sharing group for users, then add the Einstein Analytics permissions. D. Create new profiles for users that will have Einstein Analytics permissions.
Answer C
Universal Containers has ten sales teams, each specified with their own role. Sales management has requested that all sales team users have read only access to all Leads owned by other sales team roles.Which option will allow for this level of record sharing? A. Roles and Subordinates B. Roles C. Public Groups D. Queues
Answer C
Universal Containers introduced a new product and wants to track all associated cases that get logged . They are looking for an automated solution that would give the product's two lead engineers read / write access to all new cases that reference the new product . What should an administrator do to satisfy this requirement ? A. Create a user - based sharing rule and an ad - hoc case sgate.com team . B. Create an auto - response rule and a public group . C. Create a queue and a criteria - based sharing rule . D. Create a predefined case team and an assignment rule
Answer C
Universal Containers wants to understand all of the configuration changes that have been made overthe last six months. Which tool should an administrator use to gather this information? A. Setup Audit Trail B. Debug Log C. Custom Report Type D. Network Access Settings
Answer C
Ursa Major Solar customers are starting to request custom-sized solar panels, which are currently unavailable in the standard inventory. Management has deckled to add custom sizing as an add-on item in Salesforce.The administrator needs to allow sales users to add custom sizing to the total opportunity sale. what should the administrator do to achieve this goal? A. Add custom sizing as a new product in a price book. B. Hake a new custom object related to opportunities for custom sizing. C. Add custom sizing as a new product in an order. D. Add a new field on the opportunity labeled custom sizing.
Answer C
Ursa Major Solar recently acquired a company whose sales team has a unique sales process, with stages that are different from the current setup of stages in Salesforce.The Chief Technology Officer (CTO) has decided that the new sales team should NOT change their process at all. What should the administrator do to incorporate the new sales teams process? A. Create new values for the opportunity stage field; order them so that the new Sales team's values are at the bottom of the picklist. B. Create new values for the opportunity stage field and use field-level security to control which teams see which fields. C. Create new values for the opportunity stage field; create a new sales process assigned to a custom record type for the new sales team. D. Create a record type and page layout for the new sales team and a custom field for the new stages.
Answer C
Ursa Major Solar recently purchased 15 new Salesforce licenses.How many users can an administrator create at the same time on the add multiple users page? A. A maximum of 5 users. B. An unlimited number of users. C. A maximum of 10 users. D. A maximum of 15 users.
Answer C
Ursa Major Solar tracks both user issues and customer issues. A customer issue can be logged as: - new - waiting for reply - closed A user issue can be logged as - new - working - closed An administrator needs to track both case types. Which features should be used? A. Workflows and Automated Case Users B. Page Layouts and Process Builder C. Record Types and Support Processes D. Page Layouts and Record Types
Answer C
Users create expense reports and attach receipts in an Expenses app before submitting them for approval. What should the Administrator consider from a User's perspective when enabling this App for Salesforce Mobile? A. Users can search Salesforce Records, attach receipts as photos, and approve records from Chatter. B. Users can create records, attach receipts as photos, and submit for approval. C. Users can create list views, attach receipts as photos, and submit records for approval. D. Users can use Search, create list views, and receive record push notifications from Chatter
Answer C
What does campaign Influence allow a user to do? A. Report on the campaigns that have contributed to an opportunity. B. View the entire campaign hierarchy. C. Adjust the percentage of influence each campaign has on an opportunity. D. Summarize campaign member statistics on a campaign.
Answer C
What is a valid organization -wide default option for the Account object? A. Public Read/Write/Delete B. Public Read/Write/Transfer C. Private D. No Access
Answer C
At Ursa Major Solar, a manager has asked the administrator to grant all users in the marketing user profile the view all permission for campaigns.What are two ways the administrator can achieve this goal? Choose 2 answers A. Change the marketing user profile B. Assign all users to a custom profile. C. Assign a permission set to ail marketing users. D. Enable the marketing user checkbox.
Answer C,D
What are two considerations when activating and assigning Themes and Branding? Choose 2 answers A. Each profile can be applied a different Theme. B. Themes apply to both Lightning Experience and mobile. C. Only one Theme can be applied in an org at a time. D. Up to 300 custom Themes can be created per org.
Answer C,D
Which two statements about products and price books are true? Choose 2 answers A. Price books that contain assets cannot contain products. B. Products without a price are automatically added to the standard price book. C. The standard and list price for a product can be listed in multiple currencies. D. A product can have a different list price in different price books.
Answer C,D
Ursa Major Solar needs a case to be automatically created.Which three features can an administrator use to accomplish this goal? Choose 3 answers A. SMS-to-case B. Lightning for Outlook C. Process Builder D. Web-to-case E. Email-to-case
Answer C,D,E
A new approval process is being adapted by Ursa Major Solar. After an opportunity has been approved, the contract is sent to the customer for signature as the final step in that process. How can the administrator implement this functionality? A. Use the Salesforce Autosign flow B. Hire a consulting firm to develop a document signing workflow C. Check the "Send PDF" box on the approval process setup D. Install an app from the AppExchange
Answer D
A new custom object called Manufacturers has been created for Universal Containers. Where should a System Administrator adjust how the object appears when it is found in the global search? A. Global Search, Manufacturers, and Global SearchLayouts B. Object Manager, Manufacturers, and Page Layouts C. Global Search, Manufacturers, and Search Layouts D. Object Manager, Manufacturers, and SearchLayouts
Answer D
A sales manager at Universal Containers wants to rename and delete dashboards in theCalifornia Dashboards Folder. How should a System Administrator accomplish this? A. Go to the California Sales Dashboards Folder, Share, and choose View access for the Sales Manager. Calculator B. Go to the California Sales Dashboards Folder, Share, and choose View access for the Sales Manager's Profile. C. Go to the California Sales Dashboards Folder, Share, and choose Edit access for the Sales Manager. D. Go to the California Sales Dashboards Folder, Share, and choose Manage access for the Sales Manager.
Answer D
A series of new report folders has been created. Which set of folder sharing options are available in Salesforce Classic to assign these new folders to the appropriate Salesforce users? A. Managers, Profiles, Public Groups, Roles, and Role and Subordinates B. Profiles, Roles, and Role and Subordinates C. Users, Managers, Public Groups, Roles, and Role and Subordinates D. Users, Public Groups, Roles, and Role and Subordinates
Answer D
The administrator creates a validation rule that will require a custom text field called "Details" be updated based on the value of another picklists field called "Status."Which two actions should the administrator take before activating the validation rule? Choose 2 answers A. Update the field types to be compatible with validation rules. B. Add the validation rule to the user's profile. C. Add the fields to the page layout. D. Update the user's profile to read/write access to both fields.
Answer D
Universal Containers has a small group of users on Lightning Experience. Selected report folders are shared with these users. How can the System Administrator prevent these users from customizing the information in the reports? A. Modify Field Level Security. B. Use Custom Report Types. C. Run the report as a specified user. D. Lock report filters
Answer D
Universal Containers is using lead assignment rules and record types. The sales team has the record type 'Corporate Leads' assigned as their default record type. The sales team has reported that Leads assigned to them are assigned to a different record type. They have requested to have all Leads assigned to them be assigned to the 'Corporate Leads' record type. How should an administrator configure the sales team's request' A. Select require validation for converted Leads in Lead conversion settings. B. Select keep the existing record type in Lead conversion settings. C. Select preserve lead status in Lead conversion settings. D. Select over ride the existing record type with the assignee's default record type in Lead conversion
Answer D
What is the maximum number of objects that can be added to a custom report type? A. Two as long as the objects have associations B. One as long as the object has a master -child relationship C. Unlimited as long as the objects have associations D. Four as long as the objects have associations
Answer D
Which Salesforce tool should an administrator use to better understand all of the configuration changes that have been made from January 1 through Jury 1? A. Debug Log B. Network Access Settings C. Custom Report Type D. Setup Audit Trail
Answer D
Which set of standard objects are children of the Account object in a many -to -one relationship? A. Contact, Email, and Case B. Opportunity, Quote, and Contact C. Email, Quote, and Opportunity D. Opportunity, Contact, and Case
Answer D
Which two objects can an administrator customize the Stage Setup Flow? Choose 2 answers A. Opportunities B. Leads C. Campaign Members D. Campaigns
Answer: A,B
Universal Containers has two separate sales processes: one process for domestic and one for international. Both sales processes have different stages. The executives require a single page layout to provide the sales teams with the same view for both domestic and international.Which two actions should the administrator take to support these requirements? Choose 2 answers A. Create one record type for each sales process. B. Create one sales process displaying all stages to keep sales teams on the same page layout. C. Create one record type for the page layout D. Create two sales processes displaying only the stages appropriate to each process.
Answer: A,D
A Sales executive at Universal Containers (UC) is utilizing Collaborative Forecasting to track sales rep quote attainment and wants to be alerted when an opportunity stage is moved backward In the sales process. Which feature should the administrator use to fulfill this request? A. Validation Rule B. Workflow rule C. Big Deal Alert D. Field History Tracking Report
Answer: B
Northern Trail Outfitters has a web form for cases.If the case assignment rules inactive, who will be assigned ownership when the case is created? A. The system administrator will be assigned. B. The default case owner will be assigned. C. The case will be assigned to a default case queue. D. The case will be assigned to the default workflow user.
Answer: B
Universal Containers uses a private snaring model for Accounts. Accounts are assigned to a region using a custom region picklist on Account. A manager from Europe has requested that the ensure set of EMEA users be able to work on al EMEA Accounts.Which two actions should an administrator take to complete this request' Choose 2 answers A. Create a sharing rule on Account that shares Accounts where region = EMEA with the EMEA users public group. B. Create a sharing rule on Account that shares Accounts where region = EMEA with the EMEA users profile. C. Create a sharing rule on Account that shares Accounts where region = EMEA with the EMEA users queue. D. Create a sharing rule on Account that shares Accounts where region = EMEA with the EMEA users role.
Answers A,D
A user's profile can be controlled by which three settings? Choose 3 answers A. Locale settings B. Record type assignment C. Feature license assignment D. Security at the field-levelE. Assigned apes
Answers B,D,E
Universal Containers uses a Private data access model for Cases. Support agents own cases and occasionally product specialists need access to cases in their product line. Which two actions will result in the needed access? Choose 2 answers A. Case owners configure pre -defined case teams. B. A case escalation rule assigns ownership to product specialists. C. Administrators configure pre -defined case teams and assignment rules. D. Case owners manually add product specialists to ad hoc case teams.
Answers C,D
