B.3.1 220-1001 Domain 1: Mobile Devices

Which feature makes it possible to close some notebook computers and still use the touchscreen?

180 degree rotating touchscreen

A technician is assisting Ann, who reports that the display on her company-issued smartphone is too dim to read in a dark room, even after she adjusts the brightness setting. Which of the following actions should the technician perform FIRST? (Choose TWO

Adjust the battery saver setting. and Adjust the adaptive or automatic brightness control.

Portable devices have a software-controlled switch that disables all wireless functionality. What is the name of this software-controlled switch?

Airplane mode

A technician is tasked with replacing a Wi-Fi antenna in a laptop computer. Which of the following places would the antenna MOST likely to be located?

Around the laptop's bezel

Which of the following input devices uses a stylus?

Digitizer

Which component lets you use a notebook system as a desktop system by making it possible to connect a normal-sized external mouse, keyboard monitor, and speakers?

Docking station

A user has purchased an external speaker to play music from a mobile device over a wireless connection. Which of the following actions is MOST likely needed for speaker connectivity. Create hotspot Disable airplane mode Configure tethering Enable pairing

Enable Pairing

A landscaping company's employees receive payment for their services using a credit card reader that physically attaches to an Apple mobile device. Which of the following connection types is being used?

Lightning

Which of the following battery types has the greatest need to be completely drained before being recharged?

Nickel cadmium (NiCad)

You're troubleshooting a notebook system that uses a digitizer pad and stylus for user input. The user has complained that the digitizer pad registers stylus registers taps about one inch to the right of where the taps actually occur. Which of the following actions would MOST likely fix this issue? Correct Answer:

Recalibrate the digitizer pad.

A technician is tasked to add a valid certificate to a mobile device so that encrypted emails can be opened. Which of the following email protocols is being used? IMEI S/MIME POP3 IMAP

S/MIME

A company is considering providing smartphones to their employees and is investigating the interaction of the phones with iTunes, iCloud, Google Drive, Dropbox, and OneDrive. Which of the following data synchronization methods is being considered?

Synchronization to the cloud

A technician is tasked with replacing an internal laptop hard drive. Which of the following hard drive standards would be of MOST concern when selecting a replacement?

The hard drive's form factor

After replacing a laptop touchpad, a technician finds that the touchpad does not move the cursor. However, the attached USB mouse does. Before opening the laptop case to re-check the connection, which of the following actions should the technician perform?

Unplug the USB mouse and re-check touchpad movements.

A sales person typically carries a laptop computer to several off-site customer meetings each day, but needs the flexibility to quickly attach other peripherals and charge the laptop battery while at their office desk. Which of the following laptop feature would BEST meet these requirements?

A laptop docking station

You are currently managing a few Apple iPad devices that run the iOS operating system. Which of the following BEST describes the architecture used by this device?

ARM

Joe, a frequent visitor to a branch office, attempts to connect his tablet to the office wireless network, but is unable to connect to the internet, even though he has verified that the SSID and password are correct. Joe attempts to connect to a coworker's hotspot, but is still unable to connect to the internet. Which of the following is the MOST likely cause of this issue?

Airplane mode has been set on the tablet.

Which of the following is an extra button or knob on a laptop keyboard that moves the mouse cursor? Pointing stick ExpressCard Touch pad Digitizer

Correct Answer: Pointing Stick

Which component within a tablet device, senses rotation to measures acceleration horizontally and vertically at the same time?

Gyroscope

You have a notebook computer with a built-in wireless network card. One day, it stops working. Because the network card is integrated onto the motherboard, you do not want to replace the entire motherboard. What can you use to connect to the wireless network? (Select TWO.)

Insert a wireless USB network card. and Insert an ExpressCard wireless network card.

You recently upgraded the processor in your laptop computer to a faster processor. The computer runs, but after you use it for several minutes, it shuts down unexpectedly. Which of the following steps would you MOST likely perform first to troubleshoot this issue?

Make sure the case fans are plugged in.

Which of the following is a 172-pin DIMM often used in laptops? DIMM+ MicroDIMM MacroDIMM TinyDIMM

MicroDIMM

You have subscribed to a cloud-based service to synchronize data between your mobile device and your PC. Before allowing the data to be synchronized, this service uses a process where the cloud service and the client on the mobile device verify each other's security certificates. What is this process called?

Mutual authentication

A company is purchasing new laptops for their graphic artist division. Which of the following display technologies provides better contrast and deeper blacks, resulting in better picture quality?

OLED

A user needs to use her laptop to give a presentation using a video projector. She called asking you how to switch the display to the external monitor port on her laptop. What should you tell her? Correct Answer:

Press and hold the Fn key; then press the monitor function key (image of a monitor on it).

A user reports that an older laptop is having trouble connecting with newer wireless networks. Which of the following actions should a technician consider as an alternative to replacing the laptop? Correct Answer:

Replace the internal wireless card.

Which function is commonly associate with the following icon?

Screen orientation

You just purchased an iPad tablet device. You want to synchronize your photos, music, email, and contacts from your Windows 10 PC to the device. How can you connect the device to the PC? (Select TWO. Each option is a complete solution.)

USB cable and WI-FI wireless connection

Which of the following is considered an input device?

Touchscreen