BADM 281 Chapter 9

Arielle is part of a team charged with developing a new name for a product. This is a(n) ________________ task

idea generation

Tuckman's forming stage is characterized by

uncertainty, with observant, conflict avoidant group members who are trying to acheive several goals at once

How does a group differ from a team?

A group is often a collection of people working independently on their own goals; a team is assembled to accomplish complex goals

A group is

a collection of individuals who interact with each other such that one person's actions have an impact on the others

Collective efficacy is

a group's perception of its ability to successfully perform well

Empowerment means

having the responsibility and authority to reach goals

Self-managed teams

can be founf at all levels in an organization

Mike listens carefully to the exchanges between team members during meetings and is particularly adept at using humor to lighten any tense situations that arise between team members because of those exchanges. Mike plays the

communicator role

Task roles include contractor, creator, and

completer

Which of the following leadership styles best serves a successful group as it has evolved to its final stages?

coordinator

Eduardo always challenges team members' positions on various issues discussed in the weekly meeting. Nannette told Eduardo yesterday, "I always have to be prepared when I present ideas to our team because I know you will question everything and make us see the other side of every issue." Eduardo performs the task role of ____________________ on the team

critic

The norming stage in Tuckman's model of group evolution features

high energy with group members committed to each other and the overall goal

To successfully facilitate a group, a leader needs to move through a series of leadership styles over time. Which of the following styles is the FIRST a successful group leader should exhibit?

director

NASA endured the Challenger disaster when group members conformed with top managers' decisions that launching the space shuttle in freezing temperatures was better than missing the launch window. This is an example of what group process?

groupthink

Collectivist societies

have employees who evaluate their group members higher htan their counterparts in indvidualistic societies do

An organizational behavior class has students working in teams. The teams have a final paper due. Maria's group has divided the paper up into sections making each group member responsible for one section. Maria is responsible for integrating all those sections. The group is organizing these tasks by using

pooled interdependence

Norms are

shared expectations about how things operate within a group or team

The Ringelmann effect is also known as

social loafing

What is the second stage in Tuckman's four-stage map of group evolution?

storming

According to Gersick's punctuated equilibrium model, groups repeatedly cycle through which two stages?

storming and performing