BCIS 5311 - Quiz Chapter 11

An expert system would be an appropriate application for making decisions for all of the following except:

A recommender system

Which of the following would not be considered semistructured knowledge?

Corporate annual report

Some commentators believe which of the following comes closest to the "Grand Vision" of AI?

Deep learning networks

You are advising a video production company on the best type of knowledge management system to help them archive digital video and sound clips. Which of the following will best suit their needs?

Digital asset management system

Which of the following statements about an ECM system is not true?

ECM systems only enable users to access internal sources of information.

All of the following are considered to be knowledge workers except:

Executivies

Which of the following would not be classified as a KWS?

Expert System

Which of the following statements about expert systems is not true?

Expert system development has grown rapidly in the last decade.

Expert systems work by applying a set of decision cases against a knowledge base, both of which are extracted from human experts.

False

Knowledge workers include all of a company's workers who are tasked with managing or creating knowledge, from top-level scientists to clerical and data workers.

False

MOOCs are designed to serve a limited number of participants.

False

Neural network applications explain why they arrive at a particular solution.

False

One apt slogan of the knowledge management field is "Effective knowledge management is 80 percent technological and 20 percent managerial and organizational."

False

The impacts of knowledge-based investments are easy to measure.

False

All of the following are intangible assets of a firm except its:

Information technology

Specialized systems that enable scientists and engineers to create and discover new knowledge for a company are called:

KWS

What is meant by the statement "knowledge is sticky"?

Knowledge is hard to move

Which of the following statements about knowledge is not true?

Knowledge is not subject to network effects.

Which of the following is not one of the main four dimensions of knowledge described in the chapter?

Knowledge is timeless

Which of the following statements about natural language processing (NLP) is not true?

NLP relies on the use of an expert system.

Changing organizational behavior by sensing and responding to new experience and knowledge is called:

Organizational Learning

Which of the following statements about robotics is not true?

Robotics does not require programming but instead relies solely on AI.

CAD and virtual reality are both types of KWS.

TRue

A key problem in managing knowledge is the creation of a(n) ________ to organize the information into meaningful categories.

Taxonomy

An inference engine is:

a strategy used to search through an expert system's collection of rules and formulate conclusions.

All of the following are typical components or capabilities of an ECM system except:

artificial intelligence tools.

Coca-Cola uses a ________ in order to classify, store and distribute all the images of the brand.

digital asset management system

CAD workstations:

enables design specifications for tooling and manufacturing processes to be easily tested and changed.

A chatbot is an example of which of the following?

intelligent agent

Software programs that work without direct human intervention to carry out specific tasks for individual users, business processes, or software applications, are called:

intelligent agents

Which of the following has a hidden layer that processes inputs?

neural network

The set of business processes, culture, and behavior required to obtain value from investments in information systems is one type of:

organizational and management capital

Informal social networks of professionals and employees within and outside the firm who have similar work-related activities and interests are called communities of:

practice

VR systems:

sometimes require the user to don special clothing, headgear, or equipment.

In an expert system, the set of rules that models human knowledge is called:

the knowledge base

Supervised machine learning involves:

training a system by providing specific examples of desired inputs and outputs identified by humans in advance.

The seminal research effort often referred to as "The Cat Paper" involved which of the following?

unsupervised learning

Deep learning networks:

use multiple layers of neural networks to detect patterns in input data.

Which of the following provides tools for the management, delivery, tracking, and assessment of various types of employee learning?

LMS

Some intelligent agent systems are capable of learning from experience and adjusting their behavior.

True

Which of the following is the first value-adding step of information system activities in the knowledge management value chain?

Acquire

Which of the following statements about augmented reality is not true?

Augmented reality is a method of organizing expert system knowledge into chunks.

The yellow first-down markers shown on televised football games are examples of AR.

True

Today's 3-D printers can create objects out of human cartilage.

True

3-D printers can produce fully functioning components, such as working batteries and LEDs.

True

AI applications are used by search engines and social networks to target ads.

True

According to experts, at least 80 percent of an organization's business content is semistructured or unstructured.

True

Babies have a huge computational advantage over even the biggest machine language research systems.

True

COPs can make it easier for people to reuse knowledge.

True

Deep learning neural networks are used almost exclusively for pattern detection on unlabeled data.

True

Document management systems are essentially large databases.

True

Expert systems capture the knowledge of skilled employees in the form of a set of rules in a software system that can be used by others in the organization.

True

Facebook's DeepFace is an example of a computer vision system.

True

Knowledge is conditional.

True

Knowledge work systems require strong links to external knowledge bases.

True