BCOM Chapter 2

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Which of the following statements about text messaging is true? The writing in text messages is exactly the same as the writing in more traditional message forms. Text messaging is primarily used for sending detailed text messages from one computer to another. Text messaging does not place a limitation on the number of characters a writer can use in a message. The need for brevity in text messaging has led to the creation of many abbreviations. Text messaging delivers messages at a much higher speed than instant messaging.

... not a

Which of the following about memos or memorandums is true? Memos are especially useful for communicating with employees who use computers in their work. Memos have the same form as other messages. Memos are primarily used to communicate with external audiences. Memos most often use casual or informal language. Memos, at present, are used instead of emails as a means of communicating within a business.

... not e

Which of the following about instant messaging in a business setting is true? Instant messaging avoids the use of informal language. The use of emoticons in an instant message is dependent on the target audience. The language used in instant messaging is mostly formal. The abbreviations used in instant messaging vastly differ from those used in text messaging. Instant messaging differs from text messaging in that instant messaging is primarily voice-based.

.... not a

Which of the following is true about social media? Companies are not allowed to reject candidates based on social media information. When using social media, one must present the main objectives of the message at the end. Messages on a company's social networking site need to be brief and concise. Social media sites do not restrict messages to a fixed number of characters. Messages on social networking sites are private and cannot be accessed by the public.

c

If you have information that your readers will consider routine, neutral, or positive, present such information at the end of your message. True False

false

If your reader's software is not compatible with your version of Microsoft Word, saving to an earlier version will preserve all your formatting and styles. True False

false

During the process of editing her report, Lexi discovers that she has consistently misspelled the name of a major customer. The most efficient way for Lexi to fix this mistake would be to use the ________ tool. spell check grammar check find find and replace track changes

find and replace

A(n) ________ is primarily used to represent the writer and his or her topic rather formally to an external audience. text message memorandum short message service letter instant message

letter

The first step in the process of writing is planning. drafting. editing. proofreading. revising.

planning

Cloud computing makes it possible for nearly everyone in a business to have access to essential programs such as Microsoft Word. True False

true


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Chapter 4 - Social Perception and Managing Diversity

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