BMGT quiz 3 smartbook assignments
True or false: Research suggests that emotional intelligence is positively correlated with counterproductive behaviors. True false question.TrueFalse
True
______ performance reflects an employee's performance in the routine conditions that surround daily job tasks. Multiple choice question. Motivated Typical Short-term Maximum
Typical
The concept that a person possesses underlying intelligence that influences overall performance on mental-ability tasks is known as what? Multiple choice question. sensory ability self-awareness the g-factor emotional intelligence
the g-factor
In order to explore similarities in , Project GLOBE groups countries together into country clusters, such as Anglo, Latin America, and Eastern Europe. (Remember to type only one word in t
culture
Team member activities that correspond directly to accomplishing the team's work are referred to as Blank______ processes. Multiple choice question. transition coordination interpersonal
taskwork
True or false: Abilities can be readily improved over time with training and practice. True false question.TrueFalse
False
True or false: Companies that have a reputation as an organization that values learning tend to receive lower-quality job applicants. True false question.TrueFalse
False
True or false: Team processes are readily observable and measurable. True false question.TrueFalse
False
True or false: The all channel network structure is optimum in facilitating all types of team tasks. True false question.TrueFalse
False
True or false: To facilitate better communication, it is always advantageous to choose the channel with the highest information richness. True false question.TrueFalse
False
Which of the following characterize indulgent cultures? Multiple select question. More effort is invested in control and structure. Freedom of speech is valued. Leisure is valued. Strict social norms are followed.
Freedom of speech is valued. Leisure is valued.
f people can move their bodies in different positions and directions, which physical ability do they possess? Multiple choice question. stamina strength coordination flexibility
flexibility
During which stage of team development do members attempt to understand what is expected of them and what team behaviors are acceptable? Multiple choice question. performing forming norming storming
forming
The cultural dimension identified by the GLOBE Project that reflects the degree to which the society supports planning for years to come and upcoming generations is referred to as Multiple choice question. performance orientation. gender egalitarianism. assertiveness. future orientation.
future orientation.
According to research, which of the following appears to have the strongest positive correlation with task performance? Multiple choice question. spatial ability emotional ability psychomotor ability general cognitive ability
general cognitive ability
What does the term g-factor signify? Multiple choice question. general cognitive ability general emotional state gross body coordination gross body equilibrium
general cognitive ability
In a brainstorming meeting, participants are encouraged to Multiple choice question. present only feasible ideas for discussion. generate as many ideas as possible. openly criticize each other's ideas. use formal rules of conduct to allow everyone to be heard.
generate as many ideas as possible.
In a brainstorming meeting, participants are encouraged to Multiple choice question. use formal rules of conduct to allow everyone to be heard. present only feasible ideas for discussion. generate as many ideas as possible. openly criticize each other's ideas.
generate as many ideas as possible.
Of the following, which appear to be the strongest determinants of an individual's abilities? Multiple choice question. values and personality genes and the environment training and practice experience and attitude
genes and the environment
To inspire team spirit, the new product development team had T-shirts printed that say, "When we dream alone, it is only a dream" on the back and "When we dream together, it's the beginning of reality" on the front. This motto suggests that the group has a high level of Multiple choice question. surface-level diversity. goal reciprocity. task interdependence. goal interdependence.
goal interdependence.
Which of the following are examples of transportable teamwork competences? Multiple select question. goal setting task coordination team states conflict resolution
goal setting task coordination conflict resolution
Which of the following are examples of transportable teamwork competences? Multiple select question. team states goal setting task coordination conflict resolution
goal setting task coordination conflict resolution
A performer who is able to juggle balls while on a unicycle is demonstrating which of the following? Multiple choice question. extent flexibility gross body coordination static strength sensory ability
gross body coordination
Which of the following refers to the capability to control movements of different body parts while the entire body is moving? Multiple choice question. gross body equilibrium extent flexibility gross body coordination fine manipulative abilities
gross body coordination
The tendency of highly cohesive groups to value consensus and harmony at the price of decision quality is referred to as Multiple choice question. potency. production blocking. groupthink. process loss.
groupthink
Brainstorming has the potential to result in production blocking because members Multiple choice question. will express ideas to the group. share ideas with only a few people in the group. may be passive about voicing support for an unpopular idea. have to wait their turn to express their ideas.
have to wait their turn to express their ideas.
The new product development team jokingly calls itself the Five Musketeers and epitomizes the motto "All for one and one for all." Even though each member of the team has his or her own project tasks, they're all willing to pitch in and offer assistance to team members who are behind schedule or encounter problems. This is an example of Multiple choice question. mission analysis. helping behavior. monitoring progress toward goals. systems monitoring.
helping behavior.
A team that is high in Blank______ has a leader who can effectively weigh members' assessments and recommendations in making decisions that affect the team. Multiple choice question. hierarchical sensitivity boundary spanning staff validity decision informity
hierarchical sensitivity
Communications, activities, and interactions that occur within teams that contribute to their ultimate end goals are known as team Blank______. Multiple choice question. cohesion progression processes
processes
Jalina was frustrated during the committee meeting because she couldn't get a chance to speak and ended up forgetting her ideas while listening to the other team members. Jalina has experienced Multiple choice question. decision informity. social loafing. motivational loss. production blocking.
production blocking.
Lydia works with employees from other departments of the company as part of Team Diablo a product development team responsible for designing the company's next-generation dishwasher control unit. Lydia is a member of a(n) Blank______ team. Multiple choice question. work parallel project management
project
Which of the following are among the factors that enhance the ability of a team to make effective decisions? Multiple select question. boundary spanning staff validity decision informity hierarchical sensitivity
staff validity decision informity hierarchical sensitivity
What is the term for the functioning of people's respiratory and circulatory systems while they are participating in bodily activities for an extended amount of time? Multiple choice question. stamina strength flexibility coordination
stamina
Mikayla was sure that she was going to be able to run the entire 5K race, but she became exhausted halfway through the race and was unable to continue. This showed that Mikayla lacked the necessary Multiple choice question. flexibility. coordination. strength. stamina.
stamina.
Extraverted employees tend to value Blank______ striving, which reflects a strong desire to obtain power and influence within a social structure as a means of expressing personality. Multiple choice question. status affinity accomplishment communion
status
According to research, there is a Blank______ correlation between effective teamwork processes and team commitment. Multiple choice question. weak negative strong positive weak positive moderate negative
strong positive
The term "process gain" is synonymous with Multiple choice question. groupthink. social loafing. cohesion. synergy.
synergy.
The degree to which team members interact with one another and rely on other team members for the information, materials, and resources needed to accomplish work for the team is referred to as Blank______. Multiple choice question. task independence team autonomy task sovereignty task interdependence
task interdependence
Training that is intended to facilitate the development of team processes related to goal setting, interpersonal relations, problem solving, and role clarification is referred to as Multiple choice question. positional modeling. transactive learning. action learning. team building.
team building.
Roles that seek to influence the quality of the team's social climate are known as Blank______ roles. Multiple choice question. leader-staff team task team-building individualistic
team-building
A positive correlation between teamwork processes and team performance suggests that Multiple choice question. teams with effective teamwork processes achieve higher levels of process gains. effective teamwork processes contribute to a positive team climate. teams that engage in effective teamwork processes tend to continue to stay together. teamwork processes are important only when there are higher levels of interdepende
teams with effective teamwork processes achieve higher levels of process gains.
Interpersonal activities that help a team accomplish its work without accomplishing the work itself are referred to as processes.
teamwork or team
Which assessment of general cognitive ability has been widely used for employee selection, training, and placement? Multiple choice question. the Cognitive Assessment System (CAS) the Wonderlic Cognitive Ability Test the Wechsler Intelligence Scale the Myers-Briggs Temperament Indicator (MBTI)
the Wonderlic Cognitive Ability Test
Which assessment of general cognitive ability has been widely used for employee selection, training, and placement? Multiple choice question. the Myers-Briggs Temperament Indicator (MBTI) the Wechsler Intelligence Scale the Wonderlic Cognitive Ability Test the Cognitive Assessment System (CAS
the Wonderlic Cognitive Ability Test
The concept that a person possesses underlying intelligence that influences overall performance on mental-ability tasks is known as what? Multiple choice question. the g-factor emotional intelligence self-awareness sensory ability
the g-factor
The concept that a person possesses underlying intelligence that influences overall performance on mental-ability tasks is known as what? Multiple choice question. the g-factor self-awareness sensory ability emotional intelligence
the g-factor
An employee who prefers a workplace where there are clearly defined rules, policies, and procedures that dictate how jobs are supposed to be done would likely have a high level of Multiple choice question. individualism. long-term orientation. nurturing orientation. uncertainty avoidance.
uncertainty avoidance.
Keri works best under pressure. The more important a proposal is or the tighter her time deadline, the more focused she becomes. Which dimension of emotional intelligence does this represent? Multiple choice question. flexibility other awareness use of emotions emotion regulation
use of emotions
The degree to which people can use their emotions in a positive manner in order to reach their goals successfully is what component of emotional intelligence? Multiple choice question. self-awareness use of emotions emotion regulation other awareness
use of emotions
Which of the following types of personality tests does not reference dishonesty directly but assesses more general personality traits that are associated with dishonest acts? Multiple choice question. norm-referenced test clear purpose tests veiled purpose tests self-monitoring scale
veiled purpose tests
The ability known as ability refers to talents related to the comprehension and discussion of words spoken out loud and written on paper.
verbal
A team whose members are geographically dispersed but are linked through information technologies to work interdependently toward common goals is known as a(n) team.
virtual
Anton is a project manager at a large, multinational insurance company in the U.S. His team members are located in Ireland, Bangladesh, and Australia, and they work remotely via the use of electronic communication. This is an example of a(n) Blank______ team. Multiple choice question. parallel hybrid self-directed
virtual
What is the term for talents that allow people to do a range of related activities? Multiple choice question. attitudes knowledge skills
what people can do
In a Blank______ network structure, all communication among team members flow through a single member. Multiple choice question. wheel all channel Y circle
wheel
Which of the following are ways in which communicators themselves influence the communication process? Multiple select question. when a communicator sends a message that is unclear or open to misinterpretation when the communication channel is affected by noise when a communicator lacks skills necessary for encoding a message when emotions distort a sender's message
when a communicator sends a message that is unclear or open to misinterpretation when a communicator lacks skills necessary for encoding a message when emotions distort a sender's message
Research has shown that team building is mostly likely to have positive effects in which of the following cases? Multiple choice question. when the clarification of role responsibilities is emphasized when the team building activities do not have a facilitator when the teams involved are large when the team building activities are routine
when the clarification of role responsibilities is emphasized
Instead of having assembly lines in which workers repeatedly perform single, specialized tasks, such as sewing zippers or attaching buttons, a clothing manufacturer forms teams of 8 to 10 workers who are responsible for producing entire garments. This is an example of a(n) Blank______ team. Multiple choice question. project action work parallel
work
According to Holland's RIASEC model, personality types can be classified along two dimensions: working with data vs. working with ideas, and Multiple choice question. working with concepts vs. working with people. working with people vs. working with values. working with things vs. working with people. working with reality vs. working with theory.
working with things vs. working with people.
nformation and meaning is transferred through the process of .
1: communication
According to the RIASEC model, which personality type is most likely to be creative and entertain others? Multiple choice question. Conventional Artistic Enterprising Realistic
Artistic
_____ interdependence demands the highest level of interaction and coordination among team members. Multiple choice question. Pooled Reciprocal Sequential Comprehensive
Comprehensive
______ interdependence demands the highest level of interaction and coordination among team members. Multiple choice question. Pooled Sequential Comprehensive Reciprocal
Comprehensive
How are cognitive intelligence and emotional intelligence related? Multiple choice question. It appears that they are strongly linked, as people with high cognitive intelligence always have high emotional intelligence. It appears that they can be separate, since people with high cognitive intelligence might not have high emotional intelligence. It appears that people with high cognitive intelligence are better in social situations than people with high emotional intelligence. It appears that people with high emotional intelligence are better at solving problems than people with high cognitive intelligence.
It appears that they can be separate, since people with high cognitive intelligence might not have high emotional intelligence.
How does the Emotional Quotient Inventory (EQ-i) assess emotional intelligence? Multiple choice question. It is based on questions about behaviors and preferences thought to reflect emotional intelligence. It is based on SAT-style questions about emotions of people shown in pictures. It is based on a very short questionnaire that assesses the four basic facets of emotional intelligence. It is based on 33 essay questions about emotional experiences.
It is based on questions about behaviors and preferences thought to reflect emotional intelligence
Which of the following characterize indulgent cultures? Multiple select question. More effort is invested in control and structure. Leisure is valued. Freedom of speech is valued.
Leisure is valued. Freedom of speech is valued.
Alexa encounters the following problem on a standardized test: "Leah runs a mile in 7 minutes. Nadia runs a mile in 5 minutes. If Nadia leaves on her run 10 minutes after Leah, how long will it take Nadia to catch up to Leah?" What is this question designed to assess? Multiple choice question. Problem sensitivity Number facility Mathematical reasoning Perceptual ability
Mathematical reasoning
Which of the following typically occurs with increasing levels of task interdependence? Multiple choice question. Members spend decreasing amounts of time coordinating their activities. Team productivity usually increases. Members spend increasing amounts of time coordinating their activities. The ability of the team to adapt to new situations is reduced.
Members spend increasing amounts of time coordinating their activities.
The dimensions of personality identified by psychologist Carl Jung are measured through use of the Multiple choice question. Thematic Apperception Test (TAT). Big Five taxonomy. RIASEC Model. Myers-Briggs Type Indicator (MBTI).
Myers-Briggs Type Indicator (MBTI).
Which personality dimensions of the Big Five taxonomy appear not to change dramatically throughout an adult person's life? Multiple select question. Agreeableness Openness to experience Neuroticism Extraversion
Openness to experience Extraversion
Which of the following can facilitate a climate for transfer within an organization? Multiple select question. Opportunities to use newly learned skills Performance-avoid orientation Perceived supervisor support Peer support
Opportunities to use newly learned skills Perceived supervisor support Peer support
interdependence is the extent to which the members of a team share a common fate in terms of positive or negative outcomes. Multiple choice question. Serial Outcome Task Goal
Outcome
Which of the following statements about teamwork processes and team commitment is true? Multiple choice question. People tend to be satisfied in teams in which there are effective interpersonal relationships. Teams that engage in effective teamwork processes tend to break apart quickly. Teamwork processes have a weak positive relationship with team commitment. People tend to be satisfied in a team only if they do not have to work at keeping it togethe
People tend to be satisfied in teams in which there are effective interpersonal relationships.
_____ refers to the degree that people tend to accept an unequal distribution of power within a society or organization. Multiple choice question. Power distance Uncertainty avoidance Collectivism Short-term orientation
Power distance
_____ refers to the degree that people tend to accept an unequal distribution of power within a society or organization. Multiple choice question. Short-term orientation Collectivism Power distance Uncertainty avoidance
Power distance
The personality model used to identify an individual's career interests based on six personality types is the Multiple choice question. Project GLOBE. Big Five taxonomy. RIASEC model. Myers-Briggs Type Indicator (MBTI).
RIASEC model.
______ is the extent to which the work performed by one member of a group affects what other members do. Multiple choice question. Task interdependence Task sovereignty Goal interdependence Team independence
Task interdependence
The extent to which a culture can handle uncertainty and lack of clarity is referred to as Multiple choice question. short-term orientation. power distance. masculinity-femininity. uncertainty avoidance.
Uncertainty avoidance
Certain questions on the test to become a New York City firefighter ask the test taker to imagine how something would look when parts are moved or rearranged, such as how a fire scene would be affected if a portion of the building collapsed. What would such questions assess? Multiple choice question. Mathematical reasoning Problem sensitivity Visualization Deductive reasoning
Visualization
Erich is taking the dental admission test and encounters a question that displays a 3-dimensional object and asks which of five holes it could fit through. What is this question assessing? Multiple choice question. Problem sensitivity Visualization Mathematical reasoning Deductive reasoning
Visualization
Which of the following best describes a management team? Multiple choice question. a group of 4 workers in a gourmet chocolate company who produce gift baskets of specialty truffles a group of executives who oversee the functioning of a company a group of parishioners who serve on their church's building committee to oversee construction of a new parish hall a multidisciplinary product development team designing a new cell phone
a group of executives who oversee the functioning of a company
The heart transplant team at a regional hospital has been working together for so long that they seem to be able to anticipate one another's moves. They know each other's capabilities and have a mutual understanding of the roles each member must perform during a successful transplant surgery. This is an example of Multiple choice question. a shared mental model. low potency. groupthink.
a shared mental model.
A recent study has found that people who have lower levels of Blank______ can still succeed at their jobs if they have higher levels of emotional intelligence. Multiple choice question. cognitive intelligence job satisfaction sensory ability psychomotor abilities
cognitive intelligence
Which of the following is the best description of a mission statement? Multiple choice question. a task with an objectively verifiable best solution written instructions to achieve uniformity of the performance of a specific function a written declaration of an organization's core purpose and focus a statement of tactics needed to achieve an organization's g
a written declaration of an organization's core purpose and focus
What is the key driver of maximum performance, which reflects performance in brief, special circumstances that demand an employee's best effort? Multiple choice question. ability job satisfaction motivation conscientiousness
ability
When hiring potential employees, many organizations give cognitive Blank______ to determine whether the people will be able to perform specific job tasks. Multiple choice question. ability tests training performance reviews rewards
ability tests
Conscientious employees prioritize Blank______ striving, indicating a strong desire to achieve task-related goals as a means of expressing their personality. Multiple choice question. affectivity communion status accomplishment
accomplishment
Working on a real organizational problem, learning from the process, and taking action to implement a set of solutions are the steps of Multiple choice question. personal clarification. action learning. positional modeling. cross-training.
action learning
When people work and learn together by tackling real issues and reflecting on their actions, they engage in Multiple choice question. positional rotation. action learning. positional modeling. cross-training.
action learning.
Research has indicated that conscientious employees have higher levels of which types of commitment? Multiple select question. maintenance affective continuance normative
affective normative
n the office Sandy is a friend to everyone and is always ready with a smile and encouraging words. She would likely be rated high on the Big Five personality dimension of Multiple choice question. conscientiousness. agreeableness. neuroticism. openness to experience.
agreeableness.
What term refers to the tendency of decision makers to estimate the probability of something happening by how easily they can recall those events? Multiple choice question. ratio bias effect anchoring error contrast effect availability bias
availability bias
When do employers usually tend to give cognitive tests? Multiple choice question. when their employees retire after they hire employees during their employees' performance reviews before they hire employees
before they hire employees
Which of the following can be categorized as taskwork processes? Multiple select question. boundary spanning transition processes decision making creative behavior
boundary spanning decision making creative behavior
Which of the following appear to have an impact on cognitive abilities? Multiple select question. career choices amount of body fat amount of education childhood malnutrition
career choices amount of education childhood malnutrition
According to Hofstede's dimensions of cultural values, a feminine culture tends to value stereotypically female traits, such as Blank______. Multiple choice question. caring about quality of life the acquisition of money respect for traditions assertiveness
caring about quality of life
What kind of ability refers to an individual's ability to obtain and use information in order to solve problems? Multiple choice question. attributional cognitive perceptual conceptual normative
cognitive
What kind of test measures an individual's verbal, numerical, and abstract reasoning in order to assess an ability to acquire, retain, organize, and apply information? Multiple choice question. cognitive physical quantitative perceptual
cognitive
When emotional bonds develop between members and a team, the team develops Multiple choice question. cohesion. potency. mental models.
cohesion
A society that has a strong group orientation and emphasizes the interdependence of people would be categorized as having a high degree of Multiple choice question. collectivism. power distance. individualism. uncertainty avoidance.
collectivism.
Agreeable employees value Blank______ striving, which reflects a strong desire to obtain acceptance in personal relationships as a means of expressing personality. Multiple choice question. affectivity communion status accomplishment
communion
In a complex surgery, the surgeon, assisting surgeons, nurses, surgical technicians, and anesthesiologist perform specific tasks but also interact with one another continuously and make necessary adjustments as needed. This is an example of Blank______ interdependence. Multiple choice question. pooled sequential reciprocal comprehensive
comprehensive
The Big Five personality dimension that is characterized by a person's attention to detail, thoroughness, organization, and self-discipline is referred to as Multiple choice question. openness to experience. extraversion. agreeableness. conscientiousness.
conscientiousness.
According to the RIASEC model, there are six personality types into which people can be categorized: realistic, investigative, artistic, social, enterprising, and .
conventional
Developing new, exciting ideas to work toward the final solution of a task is characteristic of Multiple choice question. boundary spanning. creative behavior. scout activities. groupthink.
creative behavior.
The shared values, beliefs, motives, identities, and interpretations that result from common experiences of members of a society and are transmitted across generations is referred to as Multiple choice question. principles. ethnicity. culture. philosophy.
culture
The propensity to view your own cultural values as "right" and the values of other cultures as "wrong" is known as Multiple choice question. ethnocentrism. neuroticism. assertiveness. positive affectivity.
ethnocentrism.
At the end of a meeting, Daryl recaps the actions the committee has taken and outlines the "to do's" for each member that needs to be completed before the next meeting. He is ensuring that the committee has high Multiple choice question. hierarchical sensitivity. staff validity. decision informality. decision informity.
decision informity.
As a general rule, as the extent of task interdependence decreases, the time spent staying in touch with and coordinating with team members to finish tasks Blank______. Multiple choice question. decreases increases substantially increases moderately remains the same
decreases
Alicia takes a test that is designed to measure her ability to solve a problem using a general rule that she has been provided. What would this test assess? Multiple choice question. originality inductive reasoning quantitative ability deductive reasoning
deductive reasoning
The type of strength involved in harnessing energy over a long period is known as strength.
dynamic
A delivery driver unloads a truck and stacks boxes on shelves in the warehouse. This requires bending to pick up the boxes and stretching to place them on high shelves. Which of the following physical abilities would be most applicable in this job? Multiple choice question. dynamic flexibility explosive strength extent flexibility gross body equilibrium
dynamic flexibility
In track-and-field sports, Blank______ strength is typically required for long-distance running, whereas Blank______ strength would be required for sprints or high jumps. Multiple choice question. static; dynamic dynamic; explosive explosive; dynamic
dynamic; explosive
When she got her final project back in class and saw a failing grade, Britney wanted to break into tears and run from the classroom. Instead, she took a deep breath and tried to "keep her cool" until she was alone and could express her frustration. This is an example of which element of emotional intelligence? Multiple choice question. emotion perception self-awareness other awareness emotion regulation
emotion regulation
Tomasz appears to have a strong ability to understand and regulate his emotions and to perceive the emotions of others. According to these traits, Tomasz has a high level of what? Multiple choice question. the g-factor general cognitive ability emotional intelligence reasoning ability
emotional intelligence
Keeping disruptive impulses in check, reigning in frustration or anger, and bouncing back from emotional incidents are all consistent with which dimension of emotional intelligence? Multiple choice question. emotional regulation other awareness self-awareness use of emotions
emotional regulation
Loretta is jokingly referred to as the "cheerleader" because she always helps motivate her team to complete tasks, even when the project seems dull or boring. What team task role does Loretta fill? Multiple choice question. initiator-contributor energizer devil's advocate procedural-technician
energizer
According to the RIASEC model, an individual who is categorized as Blank______ is often found in leadership roles. He or she is unafraid of taking risks. Multiple choice question. realistic social enterprising conventional
enterprising
Although he is not devout, Johann grew up as a Roman Catholic in an Italian neighborhood, and he believes that other religions are inferior. This is an example of Multiple choice question. a masculine orientation. ethnocentrism. assertiveness. negative affectivity.
ethnocentrism.
The main objective of Project GLOBE is to Multiple choice question. establish how cultural values influence the development of people's personality traits. examine whether personality is a function of nature or nurture. examine the impact of culture on the effectiveness of leader attributes, behaviors, and practices. identify the relationship between job satisfaction and citizenship behavior in the workplace.
examine the impact of culture on the effectiveness of leader attributes, behaviors, and practices.
An employee from a culture with a low degree of power distance tends to Multiple choice question. expect superiors to make most decisions with little or no input from employees.. favor situations with structure and clearly established rules and procedures. expect consensus-oriented decision making within the organization. prefer a CEO as the leader.
expect consensus-oriented decision making within the organizati
An employee from a culture with a low degree of power distance tends to Multiple choice question. expect consensus-oriented decision making within the organization. favor situations with structure and clearly established rules and procedures. expect superiors to make most decisions with little or no input from employees.. prefer a CEO as the leader.
expect consensus-oriented decision making within the organization.
Elena failed her last test. She blamed it on the fact that the test was poorly written and the room was too noisy for her to concentrate, not that she didn't study for the test. Based on this information, it appears that Elena has a(n) Blank______ locus of control. Multiple choice question. external differential intrinsic internal
external
Britni is an outgoing, high-energy person, and her friends describe her as the "life of the party." Which Big Five personality dimension would this describe? Multiple choice question. extraversion agreeableness neuroticism conscientiousness
extraversion
True or false: Emotions can interfere with face-to-face communications but not electronically mediated messages. True false question.TrueFalse
false
True or false: In leader-staff teams, decisions are made collaboratively between the team leader and members of the team. True false question.TrueFalse
false
True or false: There are no tests for measuring emotional intelligence. True false question.TrueFalse
false
Team states are the Multiple choice question. feelings and thoughts that result from working in a team. activities of team members that relate directly to the accomplishment of team tasks. activities intended to coordinate task-related issues with people or groups in other functional areas. pattern of communication that occurs regularly among team me
feelings and thoughts that result from working in a team.
Team states are the Multiple choice question. feelings and thoughts that result from working in a team. activities of team members that relate directly to the accomplishment of team tasks. activities intended to coordinate task-related issues with people or groups in other functional areas. pattern of communication that occurs regularly among team members.
feelings and thoughts that result from working in a team.
Team states are the Multiple choice question. pattern of communication that occurs regularly among team members. feelings and thoughts that result from working in a team. activities intended to coordinate task-related issues with people or groups in other functional areas. activities of team members that relate directly to the accomplishment of team
feelings and thoughts that result from working in a team.
Marcus is a facial reconstructive surgeon who prides himself on being able to correct conditions, such as cleft palates, with scarring that is barely visible because of his suturing skills. Which psychomotor ability would be the most important for such an occupation? Multiple choice question. control movement abilities response time fine manipulative abilities response orientation
fine manipulative abilities
Terrance is an effective team leader because he seems to have an innate ability to weigh the opinions of team members and reach the optimum decision for the team. This is an example of Multiple choice question. hierarchical sensitivity. ethical sensitivity. staff validity. decision informity.
hierarchical sensitivity.
We use depth perception to determine Blank______ something is. Multiple choice question. what color how close how quiet
how close
People who value personal freedom and self-sufficiency and who prioritize watching out for their own well-being and that of their close family members can be described as Multiple choice question. collectivistic. individualistic. feminine. having a long-term orientation.
individualistic.
People using Blank______ look at specific information to reach a general conclusion, whereas people using Blank______ apply general rules to specific information. Multiple choice question. originality; inductive reasoning deductive reasoning; originality problem sensitivity; originality inductive reasoning; term-231deductive reasoning
inductive reasoning; deductive reasoning
As a general rule, face-to-face communication has a higher level of Blank______ because senders can convey meaning through verbal and nonverbal cues. Multiple choice question. information richness channel structure network structure
information richness
As a general rule, face-to-face communication has a higher level of Blank______ because senders can convey meaning through verbal and nonverbal cues. Multiple choice question. information richness encoding network structure channel structure
information richness
LaKesha's prospective employer required her to take a personality test in which she was asked, "Do you think it is stealing to take small items home from work?" and "Is it acceptable to switch price tags on merchandise in a store so you can purchase them at a lower cost?" What type of personality test has LaKesha most likely taken? Multiple choice question. veiled purpose future consequences scale norm-referenced integrity
integrity
Expressions of personality that influence behavior through preferences for certain environments and activities are called Multiple choice question. tenets. realisms. interests. dimension.
interests
Jolene doesn't believe that "luck happens"; she thinks you make your own luck in life. Based on this information, it appears that Jolene has a(n) locus of control.
internal
Which of the following are examples of teamwork processes? Multiple select question. interpersonal processes taskwork processes action processes transition processes
interpersonal processes action processes transition processes
People in a culture that has a(n) Blank______ focus tend to exhibit patience and perseverance and would likely define success over a period of years, rather than months or quarters. Multiple choice question. low power distance long-term oriented individualistic short-term oriented
long-term oriented
People in a culture that has a(n) Blank______ focus tend to exhibit patience and perseverance and would likely define success over a period of years, rather than months or quarters. Multiple choice question. low power distance short-term oriented long-term oriented individualistic
long-term oriented
Even though the administrative staff at a law firm works together as a team, their output is rewarded on an individual basis. This practice fosters Multiple choice question. high task interdependence. high outcome interdependence. surface-level diversity. low outcome interdependence.
low outcome interdependence.
Early in the semester, Jean worked on a group project with Colette and Laleta, and she was disappointed in the way they interacted, the quality of their work, and the grade they received. She has been assigned to another group project with them and doesn't have high expectations for their success. This is an example of Multiple choice question. high cohesion. high potency. groupthink. low potency.
low potency
Members of the budget committee at XYCAT Co. review and approve departmental budgets that are submitted by various department heads. This is an example of Blank______ team. Multiple choice question. management parallel project
management
A Blank______ culture tends to focus primarily on being bold, making money, and striving. Multiple choice question. feminine masculine collectivistic short-term oriented
masculine
Adam is taking an exam in which he encounters the following problem: "Which would weigh more, a sphere of ice 1 foot in diameter or an ice cube 8 inches along each side?" What type of ability is this question designed to assess? Multiple choice question. perceptual ability number facility mathematical reasoning spatial orientation
mathematical reasoning
Aspects of team composition that are crucial in influencing team functioning and effectiveness include which of the following? Multiple select question. team size member ability team diversity task interdependence
member ability, team size, team diversity
Select three items that are important aspects of team composition. Multiple select question. task duration member personality team diversity member roles task interdependence
member personality team diversity member roles
All the following are considered benefits of the nominal group technique, except Multiple choice question. it reduces production blocking. members do not have to wait their turn to express their ideas. members do not meet in a face-to-face environment. it reduces social loafing.
members do not meet in a face-to-face environment.
As committee chairperson for the charity auction, Kendra has developed a detailed description of what the committee needs to do, the challenges that the committee faces, and the resources available to it. This best describes Multiple choice question. strategy formulation. affect management. mission analysis. conflict management.
mission analysis.
Research conducted in a wide variety of team settings has shown that teamwork processes have a Blank______ relationship with team performance. Multiple choice question. moderate positive weak negative weak positive
moderate positive
Research has suggested that conscientiousness has a Blank______ effect on job performance. Multiple choice question. weak negative moderately positive moderate negative strong positive
moderately positive
Ana is the chairperson for the committee that is spearheading the fund-raising drive for the new animal shelter. She has posted a large "thermometer" in the shelter that lists the fund-raising goal at the top, and she updates the amount raised each week so that committee members and visitors can track their progress. In so doing, Ana is performing Multiple choice question. affect management. helping behavior. strategy formulation. monitoring progress.
monitoring progress
Research shows that as people grow older they become Blank______ conscientious, Blank______ agreeable, and Blank______neurotic. Multiple choice question. less; less; more less; more; less more; more; less more; less; less
more,more, less
Research shows that as people grow older they become Blank______ conscientious, Blank______ agreeable, and Blank______neurotic. Multiple choice question. less; less; more more; more; less less; more; less more; less; less
more; more; less
Austin is considered the unofficial cheerleader of the team. He is always ready with the right words of encouragement to spur the team toward accomplishment of its tasks. In so doing, Austin is demonstrating the interpersonal process of Multiple choice question. monitoring progress toward goals. conflict management. affect management. motivating and confidence building.
motivating and confidence building.
When the R&D department was small, Ron felt he was really contributing to the success of the company's products. Now there are so many people involved that he no longer feels he's making a difference, and his performance suffers. Ron is experiencing Multiple choice question. motivational loss. synergy. hierarchical sensitivity. groupthink.
motivational loss.
Indira has always been a worrier and is frequently anxious or depressed. Which big five personality dimension would this best describe? Multiple choice question. conscientiousness agreeableness neuroticism extraversion
neuroticism
Which Big Five personality dimension is associated with feelings of anxiety, insecurity, or self-consciousness? Multiple choice question. neuroticism extraversion conscientiousness agreeableness
neuroticism
Jonathan is distracted from the professor's lecture because the student sitting next to him keeps coughing. The factor that has negatively impacted the communication process is called Multiple choice question. information richness. communication competence. emotions. noise.
noise
Russ heads up a virtual team with members in India, Ireland, and Taiwan. During the last conference call, he was frustrated with the static and echo on the telephone line. This is an example of in the communication process model
noise
Change has never been Todd's friend. He generally likes routine, and he is most comfortable when he knows what his plans for the day are, what he needs to do, where he needs to be, and when he needs to be there. Based on this description, Todd would likely be rated LOW in which personality dimension of the Big Five taxonomy? Multiple choice question. Conscientiousness Openness to experience Extraversion Neuroticism
openess to experience
Tasha loves to travel, especially internationally. She enjoys trying new cuisines, seeing new things, and meeting people from different cultures. Which personality dimension of the Big Five taxonomy does this best describe? Multiple choice question. extraversion agreeableness uncertainty avoidance openness to experience
openness to experience
Kenyatta's Spanish course requires her to spend considerable time in the language lab at school to listen to Spanish language passages and then answer questions to assess her level of understanding. What type of verbal ability is being assessed? Multiple choice question. oral comprehension written expression written comprehension oral expression
oral comprehension
Kenyatta's Spanish course requires her to spend considerable time in the language lab at school to listen to Spanish language passages and then answer questions to assess her level of understanding. What type of verbal ability is being assessed? Multiple choice question. written comprehension written expression oral expression oral comprehension
oral comprehension
Deana is a gifted speaker. She seems to have a unique ability to convey her thoughts and beliefs to audiences in meaningful ways. In which verbal ability does Deana excel? Multiple choice question. written expression written comprehension oral comprehension oral expression
oral expression
The type of emotional intelligence that consists of the recognition and evaluation of emotion in the people around you is called awareness. (Enter only one word in the blank.)
other
One of Bob's strengths as a sales engineer is that he is quick to pick up on his client's feelings. He seems to know when they'll be receptive to his message and when he should "back off" and give them space. This is an example of which element of emotional intelligence? Multiple choice question. self-awareness emotion regulation other awareness emotion responsiveness
other awareness
In order to improve quality at a manufacturing firm, managers put together a team composed of members of various departments to meet on a part-time basis to analyze and discuss issues of product quality and make recommendations for change. This is an example of a(n) Blank______ team. Multiple choice question. parallel project action work
parallel
The hospital's Grievance Committee is made up of members from various departments and is responsible for reviewing patient grievances and making recommendations to promptly resolve those complaints. This committee is an example of a(n) Blank______ team. Multiple choice question. parallel project action work
parallel
Anika's job as a proofreader for a large textbook publishing firm requires her to read copy and transcripts to make sure that there are no spelling, grammar, or typographical errors. Which of the following abilities directly relates to her ability to examine and compare words and letters quickly? Multiple choice question. deductive reasoning spatial orientation perceptual speed quantitative ability
perceptual speed
Tests that measure Blank______ assess how fast an individual can execute the mental processes needed by the task at hand, such as examining letters, numbers, or objects. Multiple choice question. spatial ability visualization perceptual speed inductive reasoning
perceptual speed
The cultural dimension identified by the GLOBE Project that reflects the extent to which the society supports doing things well and growth is referred to as Multiple choice question. gender egalitarianism. ethnocentrism. performance orientation. assertiveness.
performance orientation.
Lloyd's new product development team is finally "hitting on all cylinders." Its members are working together smoothly, trust each other, and are mutually committed to the objectives of the team. Lloyd's team appears to be in the Blank______ stage of team development. Multiple choice question. performing forming norming storming
performing
A collection of traits make up an individual's Multiple choice question. personality. aptitude. motivation. perception.
personality
At Lamb's Peace Church, the music director, youth group director, and director of religious education work on their tasks with little collaboration, even though they share an administrative staff. This is an example of Blank______ interdependence. Multiple choice question. sequential comprehensive reciprocal
pooled
Each branch of a large regional credit union operates largely autonomously but is part of the same organization. This is an example of Blank______ interdependence. Multiple choice question. comprehensive pooled reciprocal
pooled
As a new family medicine resident, Laura is required to spend two full days observing patient/physician interaction at the urgent care clinic before she is allowed to see any patients on her own. Laura's place in the cross-training process is known as Multiple choice question. personal clarification. positional modeling. positional rotation. team process training.
positional modeling.
The most in-depth method of team training is Blank______, in which each team member "walks in the other's shoes." Multiple choice question. personal clarification action learning positional modeling positional rotation
positional rotation
Anisha has a sunny, cheerful disposition and is the kind of person who always sees the glass as half-full rather than half-empty. Which of the following would best describe these personality traits? Multiple choice question. differential reactivity accomplishment striving ethnocentrism positive affectivity
positive affectivity
Which of the following would describe the dispositional tendency characterized by the quotation, "Some people grumble that roses have thorns; I am grateful that thorns have roses"? Multiple choice question. status striving positive affectivity situational strength uncertainty avoidance
positive affectivity
The degree to which team members believe that the team can be effective across a variety of situations and tasks is referred to as Multiple choice question. potency. transactive memory. cohesion. groupthink.
potency
An emergency medical technician (EMT) must be able to assess quickly whether an accident victim has a medical problem even when the victim insists that everything is all right. This requires which type of reasoning ability? Multiple choice question. problem sensitivity visualization quantitative originality
problem sensitivity
A Blank______ occurs when a team is able to produce more or better output than the combined efforts of each team member working alone. Multiple choice question. motivational loss process gain process loss transition proces
process gain
The Humane Society formed a committee to organize and coordinate a fund-raising auction to be held for the benefit of the animals. This is an example of a(n) Blank______ team. Multiple choice question. project action work management
project
In a marketing firm, ideas for a new marketing campaign must be sent back and forth between graphic designers and business development representatives several times for input, feedback, and changes before finally being published. This is an example of Blank______ interdependence Multiple choice question. serial reciprocal sequential pooled
reciprocal
A type of task Interdependence in which team members have specialized tasks but there is not a strict sequence of events is Multiple choice question. reciprocal interdependence. pooled interdependence. comprehensive interdependence.
reciprocal interdependence.
When disputes arise among team members over personal values or preferences, there emerges Multiple choice question. affect management. relationship conflict. transactive conflict. task conflict.
relationship conflict.
Alberto took an online assessment that measured his Blank______ by asking him to click an icon as quickly as he could when a red box on the screen turned green. Multiple choice question. response time gross body coordination depth perception fine manipulative abilities
response time
Which cultural value corresponds to a society that tends to focus on establishing order and structure? Multiple choice question. pragmatism individualism restraint indulgence
restraint
A(n) is defined as a pattern of behavior that a person is expected to display in a given context.
role
Which of the following activities are involved in boundary spanning? Multiple select question. scout activities ambassador activities task coordinator activities positional modeling activities
scout activities ambassador activities task coordinator activities
Lawrence is the team's go-to guy when it comes to wanting to know what's going on in the industry. He has a wide network of contacts and knows who's got quality problems, who has the inside track on a new contract, and who is planning layoffs or budget cuts. His role could be described as Multiple choice question. scout. task coordinator. emissary. ambassador.
scout.
Lindsay doesn't seem to recognize that, when she is irritated with a client or colleague, her tone of voice becomes strident and she makes sarcastic comments. In which dimension of emotional intelligence is Lindsay lacking? Multiple choice question. emotion regulation other awareness self-awareness emotion responsiveness
self-awareness
What is the term for the ability to perceive and understand the meaning of your own emotions? Multiple choice question. self-awareness perceptual ability cognitive ability emotion regulation
self-awareness
In the communication process model, the originator of the message is known as the Multiple choice question. sender. transmitter. recipient. receiver.
sender.
According to the Myers-Briggs Type Indicator (MBTI), Blank______ people rely on objective, clear evidence. Multiple choice question. sensing introversion. feeling judging
sensing
What kind of abilities are associated with the ability to see and hear? Multiple choice question. sensory cognitive spatial psychomotor
sensory
With Blank______ interdependence, one task cannot be started before the completion of one or more other tasks. Multiple choice question. reciprocal sequential comprehensive pooled
sequentia
A relay race in which each runner must pass the baton to the next runner on the team is an example of Blank______ interdependence. Multiple choice question. reciprocal sequential comprehensive pooled
sequential
People in a culture that has a Blank______ focus tend to be most concerned with the past and present, not the future. Multiple choice question. short-term oriented long-term oriented low power distance feminine oriented
short-term oriented
Which of the following are characteristics that help distinguish the five general types of teams? Multiple select question. the life span of the team the objectives of the team the extent to which team members are participating the number of team members
the life span of the team the objectives of the team the extent to which team members are participating
A taskwork process in which team members independently generate ideas, present those ideas to the group, and then independently rank-order the ideas generated is known as Multiple choice question. brainstorming. the nominal group technique. social loafing. team process training.
the nominal group technique.
Which of the following are characteristics that help distinguish the five general types of teams? Multiple select question. the extent to which team members are participating the life span of the team the objectives of the team the number of team members
the objectives of the team the extent to which team members are participating the life span of the team
A mental model refers to a shared understanding of which of the following aspects of a team and its task? Multiple select question. where to go for help that might be needed to complete a task the processes the team needs to use to be effective the belief that the team can be effective across a variety of situations and tasks the capabilities that each member brings to the team
the processes the team needs to use to be effective the capabilities that each member brings to the team where to go for help that might be needed to complete a task
A network structure is Multiple choice question. the amount and depth of information that gets transmitted in a message. the regular pattern of communication among team members. the level of common understanding among team members. a team's drive to conformity at the expense of other team priorities.
the regular pattern of communication among team members.
According to the Myers-Briggs Type Indicator (MBTI), managers are most likely Multiple choice question. thinking and extraversion. thinking and judging. thinking and perceiving. sensing and judging.
thinking and judging.
According to the Myers-Briggs Type Indicator (MBTI), managers are most likely Multiple choice question. thinking and judging. thinking and extraversion. thinking and perceiving. sensing and judging.
thinking and judging.
Which of the following best describes the purpose of a work team? Multiple choice question. to provide recommendations to managers about important issues to produce a one-time output or address a one-time problem to make goods or offer services to coordinate the activities of organizational functions or departments
to make goods or offer services
______ are defined as recurring regularities or trends in people's responses to their environment. Multiple choice question. Drives Tenets Traits Perceptions
traits
Bob is known as the team's "big picture guy," whereas Abraham's strong suit is being able to fine-tune the details of the project, and Amanda is great in terms of coordination and follow-through. As a team, they work together beautifully because they capitalize on each other's strengths and have a high degree of Blank______. Multiple choice question. transactive memory groupthink positional modeling cross-training
transactive memory
Knowing what other members of the team know and exchanging that knowledge is referred to as Multiple choice question. transactive memory. production blocking. groupthink. potency.
transactive memory.
Teamwork activities that help prepare for future work are called Blank______ processes. Multiple choice question. interpersonal transactive transition action
transition
One type of team training involves developing general competencies related to teamwork activities that can be used any team context. These skills, knowledge, and abilities are called teamwork competencies.
transportable
Johanna's professor asked the class to read a short passage and answer questions designed to test their understanding of the material. What type of verbal ability test did the professor use? Multiple choice question. written expression oral comprehension written comprehension oral expression
written comprehension
One of the reasons Jake is a great sports journalist is that he is able to capture the excitement of a sporting event and convey it to his readers in just a few paragraphs. This is an example of which type of verbal ability? Multiple choice question. oral expression oral comprehension written comprehension written expression
written expression
