BUS 100 CH.2 Quiz

An ethical issue is an identifiable problem, situation, or opportunity that requires a person or organization to choose from among several actions that may be evaluated as ethical or unethical. True False

True

The right to ________ gives consumers the freedom to review all details about the products they wish to buy. A. Be informed B. be heard C. purchase D. choose E. speak out

A

Which law reformed the financial industry and offered consumers protection against complex and/or deceptive financial products? A. the Glass-Steagall Legislation B. the Dodd-Frank Act C. the Sarbanes-Oxley Act D. the Clayton Act E. the Celler-Kefauver Act

B (After the financial crisis occurred in the most recent recession, the Dodd-Frank Act was passed to reform the financial industry and offer consumers protection against complex and/or deceptive financial products.)

Malia needs Kawika's help to resolve an urgent work issue. She has emailed and called him several times, but Kawika doesn't respond to any of her communications. Kawika's behavior is an example of A. a conflict of interest. B. the misuse of company time. C. bullying. D. the misuse of company resources. E. dishonesty.

C

The three key factors that influence ethical decisions in an organization are: individual moral standards, the influence of managers and co-workers, and A. individual religious values. B. informal ethical policies or rules. C. the opportunity to engage in misconduct. D. family influence. E. ethical values of clients.

C (Ethical decisions in an organization are influenced by three key factors: individual moral standards, the influence of managers and co-workers, and the opportunity to engage in misconduct.)

Abusive behavior is difficult to assess and manage because A. top management usually refuses to address the problem. B. most employees accept this form of behavior as no big deal. C. employees generally do not follow codes of ethics. D. people have very diverse cultures and lifestyles. E. it often leads to higher levels of unemployment.

D

Spending an excessive amount of time on personal e-mails on the company computer, submitting personal expenses on company expense reports, and using the company copier for personal use are all examples of A. the misuse of company time. B. conflicts of interest. C. abusive behavior. D. the misuse of company resources. E. the pressure to compromise standards.

D

Go Green Products is well-received by the community in which it operates. Every year Go Green Products hosts a charity fundraiser to support local charities; its employees regularly volunteer within the community and the company is committed to using sustainable manufacturing processes. The actions taken by Go Green Products best exemplify A. consumerism. B. entrepreneurship. C. legal responsibility. D. social responsibility. E. business ethics.

D (Social responsibility refers to a business's obligation to maximize its positive impact and minimize its negative impact on society.)

Codes of ethics, policies on ethics, and ethics training programs advance ethical behavior because they A. do not limit the opportunity for misconduct. B. result in expensive litigation. C. infringe on consumers' rights to be informed. D. prescribe which activities are acceptable and which are not. E. are strictly voluntary in nature.

D (codes of ethics, policies on ethics, and ethics training programs advance ethical behavior because they prescribe which activities are acceptable and which are not, and they limit the opportunity for misconduct by providing punishments for violations of the rules and standards.)

Being profitable relates to the ________ dimension of social responsibility. A. corporate citizenship B. voluntary C. ethical D. The right to choose ensures that E. economic

E