BUS 271 Final

Marcus had been working for his Fortune 500 company for ten years. First he was a line worker with an hourly pay, then he became a team lead. Just now, he got a big promotion from hourly employee to his first supervisory position. It was exciting, but it felt like something of a setback when his new boss said, "I'm so glad to have you working on the team. Please know that it will take you up to eighteen months before you will be truly comfortable. You and I will meet weekly for the first six months. You should consider making use of the company tuition reimbursement plan to finish your college degree." Marcus thought he had reached the maintaining, not exploring, part of his career. Is he correctly assessing his career position? A. No, Marcus is likely in neither of these stages. His boss is trying to help him. B. No, Marcus is likely in the exploring stage of his career. C, Yes. Marcus is likely in the maintain stage of his career.

A. No, Marcus is likely in neither of these stages. His boss is trying to help him.

Ever since Noelle's last company shut down and laid everyone off, she has spent days searching for work, fixing her résumé, and confirming appointments. In the two or three interviews she has had, she felt positive, but then came another rejection letter. It was nice that her mom's friend, who worked in HR, offered to help Noelle before this next interview by giving her a nice folder with a copy of her résumé, cover letter, and a pen. She also printed out a separate sheet of references. Which of the following things should Noelle remember to do as she prepares? A. Review the job advertisement B. Booking a hair appointment for styling only before each interview C. Making a list of her soft skills and memorizing them

A. Review the job advertisement

Which of the following is a professional accomplishment that could go on a résumé? A. an award earned in your field B. being elected prom king or queen C. finishing a crucial report on time D. winning a pie-eating contest

A. an award earned in your field

"Why should we hire you?" "What are your strengths and weaknesses?" "What attracted you to this company?" These are all examples of A. basic interview questions B. brainteaser interview questions C. behavioral interview questions D. basic job curiosity

A. basic interview questions

Which of the following are examples of "hard skills"? A. using adobe photoshop, operating a buzzsaw, speaking Mandarin Chinese B. using a coffee machine, locating a restaurant for a company celebration, being flexible C. being a good listener, applying common sense, having an ability to work under pressure D. changing a tire, being detail-oriented, displaying reliability

A. using adobe photoshop, operating a buzzsaw, speaking Mandarin Chinese

Ray works as an accountant for a non-profit organization. Ray got his current position after volunteering at a few of the non-profit's events and becoming friends with some of its employees. Which method did Ray use to develop his professional network? A. volunteering B. making use of business cards or networking cards C. professional referral

A. volunteering

A conversation you have with a professional who can provide information and expertise about career options, industries, employment, employers/professional organizations, or their personal experience. Can help you direct your job search and establish rapport with alumni in your prospective field.

An informational interview

making it personal, tell them why you picked them, tell them why they should pick you, summarize why you are ideal for the position, request a meeting or interview, invite the employer to contact you about questions, include phone number and email, thank the employer

Appropriate sections of a cover letter

Shannon was at her usual Saturday Starbucks meeting Becky. She wanted to talk about her frustration at work. She knew her work was positive since her performance reviews from her boss said so. She even volunteered whenever anyone asked for help. Last week, Fred left for a similar company where his softball teammate worked and started earning $5000 more a year. Additionally, just yesterday the woman who shared Shannon's cubicle got a promotion to a neighboring department, a department that put on a career seminar. Why didn't anything good happen to her? Which of the following is likely the best advice from Becky? A. "Shannon, you must be doing something wrong and they aren't telling you. Do you have your resume read to go in case they fire you? I'd be worried." B. "Shannon you are a great employee, and they know that. Why don't you ask to go to the next Saturday seminar during your next meeting with your boss?" C. "Shannon, sounds like you are doing everything right. You just need to be patient and wait your turn."

B. "Shannon you are a great employee, and they know that. Why don't you ask to go to the next Saturday seminar during your next meeting with your boss?"

Leandro started at his current company as a college intern. After graduation, the company hired him, and he has been steadily promoted over the last seven years until he reached his current position as the IT manager. Friends at other companies have told him that he could apply his IT skills and become a coder, which would earn him more money and put him in a much more exciting cutting-edge industry. Leandro hasn't had to create a resume in almost a decade. Given his current position and the kind of job he's hoping to get, what kind of resume should he create? A. A video resume B. A hybrid resume C. A reverse-chronological resume

B. A hybrid resume ( A hybrid resume will show both his steady advancement at his current job and the skill se he has acquired that would make him a strong candidate for a coding job)

All résumés share certain elements in common, whether they are chronological, functional, or hybrid. Which of the following are the best match to expected sections in all résumés? A. Skills, contact information, education, past employers B. Contact information, education, past employers C. Contact information, education, references

B. Contact information, education, past employers

Marshall spent the last three summers and part of the school year working as a lifeguard. Now he wants to earn an internship to better prepare him for life after college. Which of the following is the best list of skills to emphasize based on this work experience? A. Microsoft Office Suite proficient, GPA 3.8, and Accounting Minor B. Decision-making abilities and communication skills C. Lifeguard Water Safety certification, Punctuality, and first aid training

B. Decision-making abilities and communication skills

Jasmine earned an Associate of Science (AS) degree in Chemistry from the local community college. She has always loved science. To put herself through school she worked as the front desk employee as at local retirement home for three years. She now wonders if that means she can only apply for jobs like "Lab Assistant at chemical companies." Is she qualified for other jobs? A. No. Is science if one of her best skills, she should look in that industry because of her degree. B. Yes. Employers look at more than education. C. Maybe. She should either focus on jobs involving chemistry or receptionist jobs.

B. Yes. Employers look at more than education

Which of the following is an effective way to acquire skills? A. remain inside your established circle of friends B. find a project and get involved C. watch twenty hours of instructional videos D. focus intently on what you already know

B. find a project and get involved

Which of the following is NOT something you should do to prepare for an interview? A. practice answering common questions B. prepare a speech about what your last position was like C. a professional, yet fashionable outfit D. research the company

B. prepare a speech about what your last position was like

Allows you to control your professional message and expand on strengths, accomplishments, and interests. Gives you personalized jobs/internships based on your profile.

Benefits of using LinkedIn for employment

Meeting someone at the grove, talking to a classmate before class, visiting an employer at a student organization meeting, going to a professors office hours, putting yourself out there to ensure you are remembered. Use part time jobs to your advantage, email people you admire.

Best practices for networking

Print on high quality paper, write it to someone specific, find company name and address, run a full spell check and proofread, three focused paragraphs focused on the readers needs not yours

Best practices in drafting a cover letter

1. Be authentic 2. Sell yourself 3. Keep it concise 4. Show some enthusiasm 5. Never lie 6. Prepare questions and answers 7. Learn to tell good, interesting relevant stories about your experience

Best practices in preparing for interviews

Which of the following best defines a cover letter? A. a professional social media post used to introduce yourself to prospective employers. B. a lengthy essay detailing everything you have ever done that would make someone want to hire you C. a professional letter you write to introduce yourself and tell a prospective employer why you qualify for a position D. a professional autobiography in outline form that shows your education, work experience, job-related skills, accomplishments, and more

C. a professional letter you write to introduce yourself and tell a prospective employer why you qualify for a position

Which of the following will be most beneficial to help you grow your professional network? A. update your LinkedIn profile picture every day B. start a blog about your profession C. connect with your parents' friends as network contacts D. consider getting business cards

C. connect with your parents' friends as network contacts

Nyssa has been working as a freelance graphic designer for 15 years. She has accumulated a stable base of regular clients, and she enjoys the work she does for them. However, lately she hasn't been feeling as inspired about her work as she did when she first started. Which stage of career development is Nyssa currently in? A. reinventing B. cultivating C. maintaining D. exploring

C. maintaining

While you can network anywhere, which of the following are the best places for professional networking? A. profiles on job websites, a high school reunion, writing an article for the local newspaper B. frat parties, sitting on the bus with strangers, Instagram C. professional conferences, fundraising events, LinkedIn D. online dating websites, shopping malls, nightclubs

C. professional conferences, fundraising events, LinkedIn

Which of the following should you AVOID in your cover letter? A. information about how you learned about the position or company B. highlights of your skills or accomplishments C. reasons why you left your last position D. discussing experiences at a previous position that prepared you for this new job

C. reasons why you left your last position

Which of the following entries is the most effectively worded for including on a résumé? A. "I organized biannual volunteer projects for my favorite charity." B. "I organized volunteer projects for my favorite charity twice a year." C. "I was instrumental in organizing volunteer projects involving over 100 people." D. "I organized biannual volunteer projects with upwards of 100 volunteers per event."

D. "I organized biannual volunteer projects with upwards of 100 volunteers per event."

While looking at your work email you see there is a new location opening in the fall. The company will be creating several managerial positions and included a job description in the email. How would you tailor your resume for this job posting? A. Use bullet points to emphasize measurable successes from your past jobs. B. Put your education level first to showcase your new degree or certification. C. Add a professional headshot. D. Select work experience to emphasize that you have similar work experience from previous jobs.

D. Select work experience to emphasize that you have similar work experience from previous jobs.

Which best describes a résumé? A. a professional list of your work experience on LinkedIn B. a lengthy essay detailing everything you have ever done that would make someone want to hire you C. a professional letter you write to introduce yourself and tell a prospective employer why you qualify for a position D. a professional autobiography in outline form that shows your education, work experience, job-related skills, accomplishments, and more

D. a professional autobiography in outline form that shows your education, work experience, job-related skills, accomplishments, and more

Which of the following are transferable skills? A. training certification B. using a CAD program C. creating a spreadsheet with Microsoft excel D. customer service skills

D. customer service skills

Which of the following is an ineffective strategy for a phone or web conference interview? A. eliminating as much background noise as possible B. eating while someone else is talking C. ensuring your equipment is fully charger and operational D. playing a game on your phone or computer during the interview

D. playing a game on your phone or computer during the interview

Which of the following is the best technique to win a face-to-face interview from a screening interview? A. suggest unfavorable things about the other interviewees B. talk about job offers you've received from other companies C. compliment the interviewer D. try to stand out from the competition

D. try to stand out from the competition

How long should you continue to learn after college? A. only if you want to change careers B. until your career takes off C. just until the diploma is in your hand D. your whole life

D. your whole life

1. Identify people you would like to meet who are working in a career field that interests you 2. research the career field and the company website of that person whom you are interviewing 3. Prepare a list of questions you want to ask 4. Contact the person to set up an appointment in-person, over the phone, or via email.

How to prepare for an informational interview

1. Identify your top 5 skills/experiences that are related to the job description and decided what examples you can give to get these points across 2. Try and frame your answers as a story and be prepared for further probing questions from the interviewer around your story 3. Whenever you can, quantify your results (ex.: if you were fundraising, how much money did you raise) 4. Be prepared to provide examples that didn't have the results you had hopes or planned. Frame it in a positive manner 5. Choose examples from a variety of places in your life. School, extracurricular activities, work experience. Stay away from personal examples like a dramatic event in your life

How to prepare for behavioral interview questions

1. The heading 2. The date 3. The inside address 4. The greeting 5. The body 6. The complimentary close 7. The signature line

Parts of a formal business letter

A chance to briefly introduce yourself, draw attention to the primary highlights of your resume, show off your writing style, and help you stand out from the competition. usually 3-5 paragraphs

Purpose of a cover letter

Gather advice and information and not to outright ask for a job.

Purpose of an informational interview

Build relationships and connections

Purpose of networking

1. What is a typical day like in your current job? 2. Can you describe your career path? 3. What attracted you to this job/company? 4. What skills do you look for in someone with my major? 5. What skills have been the most important in your field? 6. What do you like most about your job? 7. What are the most difficult challenges in your position?

Questions to ask in an informational interview

1. Introduce yourself 2. Have a short, persuasive opening statement 3. Quantifiable accomplishments 4. Skills and experience, tailored to the occupation/industry of choice 5. Discuss career goals and aspirations 6. Include personality and tactful humor if appropriate 7. Include a clear "call to action"

Sections of an elevator pitch

1. Communication skills 2. Strong work ethic 3. Teamwork 4. Initiative 5. Impersonal skills 6. Problem solving skills 7. Analytical skills 8. Flexibility/adaptability 9. Computer skills 10. Technical skills

Skills employers look for in a candidate

figure out what the prospective employer needs, what are your objectives, what are 3-5 qualities you have to bring to the table, how can you match your experience with the job, why do you want to work for the particular organization

Steps in pre-writing for a cover letter

1. Create an account 2. Include a professional profile picture and background image 3. Write a unique headline 4. Include a concise professional summary about you 5. Create a unique, professional URL 6. Add work experience 7. Add volunteer experience and accomplishments 8. Include your education 9. Skills and endorsements 10. Connect with university groups and companies 11. Search for jobs and internships

Steps to create and Best practices for optimizing LinkedIn

1. Alpha Kappa Psi 2. Beta Gamma Sigma 3. Entrepreneurship club 4. Women in Business 5. Society for human resource management

Student organizations you can network with (know at least 1 that is non-greek)

1. Tell me about a time you had to juggle multiple commitments 2. Tell me about a time that you identified a need and went above and beyond the call of duty to get things done 3. Tell me about a rewarding team experience 4. Describe a written report or presentation that you worked on

Types of STAR interview questions

1. Tell me about yourself 2. Why do you want to work here 3. Talk about your strengths 4. Talk about your weaknesses

Types of interview questions

1. Phone 2. One-on-one in-person 3. Video 4. Group in-person

What are the types of interviews

The #1 social network geared towards career and professional development. It is used to network, meet people, and find jobs/internships. A way of electronically using your resume to give you an edge in your job/internship search. Companies can advertise and post job openings

What is LinkedIn

Send a thank you note/ letter

What you should do after an informational interview

Its a way to post your resume, network with family, friends, alumni from your school, and companies. Its an easy way to search for jobs specific to your resume

Why students should use LinkedIn