BUS 3382 Chapter 14

Which of the following are potential benefits of temporary employment? (Choose every correct answer.)

It gives you on-the-job training. It helps you get a feel for a company. It can lead to permanent employment.

What should your cover message be focused on?

What you will bring to the employer

Which of the following elements are included in the conventional three-part grouping of information in a résumé? (Choose every correct answer.)

Work Experience Objective Education

The main goal of an unpaid internship should be to ______.

build marketable skills

When you mail a printed résumé, you should ______.

type the mailing labels

Which of the following does a solicited cover message typically respond to?

A job opening

Which of the following are common ways of organizing information in a cover message? (Choose every correct answer.)

According to the job requirements Chronological order Logical groupings

Which of the following belong in your résumé header? (Choose every correct answer.)

Address Email address Phone number

Which of the following interview styles is used to determine if you can actually do the work rather than simply determining your qualifications for a job?

Behavioral

Which of the following should be true of the font or fonts you use for a printed résumé? (Choose every correct answer.)

Body text should be 10 to 12 points. Headings should be at least 12 to 14 points. There should be no more than two fonts.

Which of the following will help you appear calm during an interview? (Choose every correct answer.)

Moderating your facial expressions Controlling your body movements Speaking in a strong and clear voice

Which of the following statements about maintaining one's job search activities is true?

Most people should make it a priority to update their résumés.

Which of the following will help ensure you are using white space well on your résumé? (Choose every correct answer.)

One-inch margins Making short lists Keeping items in your lists short

Which of the following are appropriate ways to apply for a job? (Choose every correct answer.)

Online By mail In person

Which of the following is common way for employers to prescreen job candidates?

Phone interviews

A functional or skills layout works best for those who have done which of the following? (Choose every correct answer.)

Taken nontraditional career paths Had many jobs Recently changed fields

Which of the following statements about conducting your job search and finding an internship is true?

The first step in finding an internship simply may be to contact your school's career services office.

Which of the following are arguments against including a statement of your objective in a résumé? (Choose every correct answer.)

The information is obvious. It can be too specific. It can be too general.

Which of the following are considered outside factors that affect your search for employment? (Choose every correct answer.)

The job market The need to relocate The average salary for the job you are seeking

When sending a résumé as an email attachment, be sure the font is ______.

a standard one

Two-page printed résumés are generally ______.

acceptable if there is a lot of important information to include

In the work experience section of a résumé, you should describe your duties with ______.

action-oriented verbs

The education section of your résumé should be ______.

covered in some detail

Employment agencies typically help job seekers ______.

gain temporary employment

The accomplishments/achievements résumé layout is best for job seekers who ______.

have substantial experience

When aligning columns and lists in your printed résumé, you should use ______.

tables

Which of the following questions should you ask when analyzing the external factors of your job search? (Choose every correct answer.)

Is there demand for the work you want to do? Can you make a living doing what you want to do? Where is the kind of work you are seeking available?

Which of the following are reasons why you should consider creating a profile on a professional social networking site such as LinkedIn? (Choose every correct answer.)

It is a way to provide potential employers with more information than can be included in a résumé. It allows you to show off recommendations from current and former coworkers and supervisors.

Which of the following are characteristic of a well-delivered post-interview thank-you message? (Choose every correct answer.)

It is tailored to the employer and interview. It is sent immediately after the interview. It is spell-checked and proofread.

Which of the following are true of using reverse chronological order to describe your work experience? (Choose every correct answer.)

It is the most common way of organizing a résumé. It emphasizes the order and time frame of your experiences. It is likely the best choice for job seekers.

Which of the following are among the primary reasons to attend career fairs? (Choose every correct answer.)

To gather ideas about future courses to take To find an internship To meet prospective employers

What is the purpose of sending a follow-up message if you have not heard back from a potential employer after an application?

To prompt the employer to take action

Why should you continue to pay attention to the job market even after you have accepted a position?

To stay informed about better job opportunities that may arise To learn about new developments occurring in your field

True or False: Every time you apply for a job, you should consider whether you need to update your résumé.

True

In which of the following situations should you send a plain-text version of your résumé? (Choose every correct answer.)

When applying via an online application When the company uses an applicant tracking system

When should you tailor the beginning of your cover letter toward gaining your reader's attention?

When your letter is solicited or unsolicited

Which of the following are important to consider when performing a self-analysis of your personal qualities during a job search? (Choose every correct answer.)

Your ability to work on a team Your preferences for interacting with others Your preferences for interacting with your environment

Which of the following are internal factors to consider when identifying appropriate jobs? (Choose every correct answer.)

Your experience Your personal qualities Your education

After you present your qualifications in your cover letter, you should

clearly drive for whatever action is appropriate, such as an interview or further conversation.

When sharing a résumé online, you should consider ______.

creating a specific email address for the job search

During an interview, your answers, questions, and comments should ______.

focus on what you want the interviewer to know about you

When composing a message to refuse a job, it is best to ______.

follow the indirect refusal pattern

For the interviewer, the ultimate goal of a job interview is to ______.

hire a qualified candidate

All résumé headings and the information under each heading should be written ______.

in parallel grammatical structure

Most often, you will resign from a position ______.

in person

Once you have been hired to fill a position, it is a good idea to ______.

remain aware of other job opportunities

The information in a résumé should be arranged for ______.

scannability

If you think conservative expectations for dress and grooming restrict your personal freedom, it is best to ______.

seek employment somewhere with diverse standards

The process of looking for a new job is best viewed as a process of ______.

selling your ability to do a job

After a job interview, it is essential to ______.

send a brief thank-you message to your interviewer

The focus of your answers during a job interview should be ______.

the strengths identified in your self-analysis

When considering college students and recent graduates, employers looks primarily for ______.

transferable skills

The goal of a résumé is to show that ______.

your experiences and qualifications make you a good job candidate

In the body of your cover message, you should discuss the position you are applying for in terms of ______.

your qualifications to fill it

A resignation message should be as ______ as possible.

positive

Which of the following should a job acceptance message contain? (Choose every correct answer.)

A "yes" answer Confirmation of the starting date Comments about the work

Which of the following should you typically avoid when dressing for a job interview? (Choose every correct answer.)

Piercings Trendy styles Exposed tattoos

Which of the following strategies can help put yourself at ease for a job interview? (Choose every correct answer.)

Practicing answers to common interview questions Engaging in reassuring self-talk Recording and analyzing mock interviews

The goal of the closing of your cover message should be to ______.

drive for action

When using a functional résumé, it is important to connect your skills to your ______.

employment and education sections

On a résumé, your work experience section should ______.

include any work experience that says something important about you

When including references with your résumé, it is best to ______.

list them on a reference sheet

Compared to pasting the text of a résumé into an email, attaching a copy allows you to send a(n) ______.

more attractive version

When writing a résumé, you should avoid ______.

personal pronouns

The words in your job refusal message should be ______.

positive and friendly

Nasir is a project manager for a bridge construction company, but his wife's job is being relocated to a new area of the country, so he is hoping to find a similar job in their new city. His bosses have worked with several companies in the city he is moving to, so they give him the names and emails of people to contact. Nasir sends out emails with a cover letter and résumé to each of these contacts. In this scenario, Nasir is

prospecting

An argument in favor of including an objective in your résumé is that it provides recruiters with a ______.

quick way of checking where an applicant might fit in

If you do not hear back from a prospective employer after an interview, you should ______.

send a follow-up message

In a cover letter, instead of saying that you held a certain position, you should try to ______.

show what you did in this position

The information you include in a résumé should be ______.

tailored to the position you are pursuing

A cover message should directly match your qualifications to ______.

the requirements of the position you are applying for

When submitting a résumé in the body of an email, be sure that the text ______.

is unformatted

Which of the following are acceptable ways to submit a résumé via email? (Choose every correct answer.)

Attach it to the email. Paste it in the body of the email. Attach it to the email and paste it in the body.

A plain-text résumé does not contain which of the following? (Choose every correct answer.)

Bullets Visual aids Tables

Which of the following are recommended ways of grouping content on a résumé? (Choose every correct answer.)

By skills By job functions By qualifications

Which of the following are typically available from college career centers? (Choose every correct answer.)

Databases about registrants for employers Job-search counseling Directories of company contacts

Which of the following are recommended ways of beginning a cover message? (Choose every correct answer.)

Demonstrate understanding of the company. Refer to the job posting. Ask a question that focuses the reader's attention.

Which of the following should you do when responding to behavioral interview questions? (Choose every correct answer.)

Describe the steps you took in the situation. Briefly state the situation. Summarize the results of the steps you took.

Which of the following information groups are usually included in the Highlights or Summary section of an accomplishments/achievements résumé? (Choose every correct answer.)

Education Personal qualities Experience

Which of the following are appropriate goals to pursue in the close of a cover message? (Choose every correct answer.)

Encouraging further communications Negotiating about the position Scheduling an interview

True or False: The education section of your résumé should list only the educational institutions you attended and the degrees you obtained.

False

True or False: Your résumé should be identical across different communication channels.

False

Which statement about placing work experience on your résumé is true?

It should emphasize work experience in your major field.

Why should you investigate the company you are applying to before a job interview?

It will help you answer questions better.

Which of the following should you investigate about a company ahead of an interview? (Choose every correct answer.)

Its personnel Its business practices Its mission statement

Why should you avoid including your race, religion, gender, age, or marital status on a résumé?

Laws prohibit hiring based on these factors.

Which of the following features are available on LinkedIn? (Choose every correct answer.)

Links to additional information Peer recommendations A personal summary

Aroha has just graduated from college and is searching for her first job. In her résumé, she emphasizes references from professors, memberships in student organizations, and job experience. She downplays her education and personal information. Which of the following corrections should Aroha make to her résumé?

She should emphasize her job experience less and her education more.

Your cover letter should contain information from which of the following background areas? (Choose every correct answer.)

Skills and/or personal details Experience Education

Which of the following should be included in a description of your work experience? (Choose every correct answer.)

Skills you acquired Job duties Job title

Which of the following personal information is generally appropriate to include on a résumé? (Choose every correct answer.)

Social activities Organizational memberships Civic involvement

Which of the following should you consider when preparing to lead a job interview?

The qualities the candidate must possess The type of questions that will determine the best candidate The structure of the interview

Which of the following should you be sure to include in the header of the second page of a printed résumé? (Choose every correct answer.)

The word résumé The page number Your name

Which of the following statements about in-person interviews are true? (Choose every correct answer.)

They are a major factor in whether you will get the job. They should be carefully prepared for. They may be preceded by a phone interview.

Which of the following are reasons internships and cooperative learning experiences are valuable? (Choose every correct answer.)

They help clarify your interest in a field. They provide professional experience. They help you network.

When should you apply to a job in person?

When invited by the employer

When would you send an unsolicited cover message?

When you want to investigate the possibility of employment but do not know whether a job is available

Which of the following should you analyze when planning your résumé? (Choose every correct answer.)

Your goals Your purpose Your audience

In general, how many references should you include on your résumé if the job posting does not ask for them?

Zero

A job acceptance message should begin with ______.

a "yes"