BUS101: Chapter 10

wages

how much you make an hour

salary

how much you make weekly, monthly, or annually

separations

Employment changes involving resignation, retirement, termination or layoff

orientation

Familiarizing newly hired employees with fellow workers, company procedures and the physical properties of the company

Age Discrimination in Employment Act

Focuses on discrimination against those 40+ years

training

Teaching employees to do specific job tasks

labor unions

Employee organizations formed to deal with employers for achieving better pay, hours and working conditions

strikes

Employee walkouts; one of the most effective weapons of labor unions

turnover

Employees quit or are fired and must be replaced

wage/salary survey

tells companies how much compensation comparable firms are paying

on-the-job training

workers learn by actually performing the tasks of the job

labor contract

written document that spells out the relationship between the union and management for a specified period of time

job description

written explanation of a specific job; usually includes; job title, tasks, physical skills required, duties, and responsibilities

testing

Ability and performance tests used to determine if applicant has the skills necessary for the job

promotion

Advancement to a higher-level job with increased authority, responsibility and pay

commission

An incentive system that pays a fixed amount or a percentage of the employee's sales

job analysis

Determines, through observation and study, pertinent information about a job including specific tasks and necessary abilities, knowledge and skills

recruiting

Forming a pool of qualified applicants from which management can select employees

lockout

Management's version of a strike, wherein a work site is closed so that employees cannot go to work

Equal Pay Act

Mandates that men and women who do equal work receive the same wage

transfer

Move within company at essentially the same level and wage

benefits

Non financial forms of compensation provided to employees

piece wages

Pay based on the level of output achieved

strikebreaker (scabs)

People hired by management to replace striking employees

Americans with Disabilities Act (ADA)

Prevents discrimination against persons with disabilities

Title VII of the Civil Rights Act

Prohibits discrimination in employment

Equal Employment Opportunity Commission (EEOC)

agency dedicated to increasing job opportunities for women and minorities and eliminating job discrimination based on race, religion, color, sex, or handicap

human resource management (HRM)

also known as PERSONNEL All activities involved in determining an organization's human resources needs, as well as acquiring, training and compensating people to fill those needs

boycott

attempt to keep people from purchasing the products of a company

job specification

description of the qualifications for a specific job, in terms of education, experience, and physical characteristics

classroom training

teaches employees with lectures, conferences, video and Web-based instruction

collective bargaining

negotiation process through which management and unions reach an agreement about compensation, working hours and working conditions for the bargaining unit

selection

process of collecting information about applicants and using that information to make hiring decisions

picketing

public protest against management practices that involves union members marching and carrying anti-management signs at the employer's plant or work site

head hunters

specialized in luring qualified people away from other companies