BUS3000 Ch.5
Which part of the e-mail is part [4]?
Closing with a purpose
What are the risks of social networking for businesses? Check all that apply.
Cybercrime Increased user privacy Legal compliance
Maria is an executive coach who wants to use podcasts to create a series of instructional videos and audiocasts for her clients. She has never created a podcast before. What tips should Maria follow when creating her podcasts? Check all that apply.
Decide whether to use an extemporaneous or scripted delivery. Decide whether to record one podcast or a series. Organize the message.
Determine whether the following scenario should be handled in an e-mail or as a memo sent as an attachment in an e-mail. You need to send a written performance review.
You work for a software development company as the chief marketing officer. You have market research teams, design teams, and sales teams in different locations around the globe. You communicate regularly with supervisors and team leads; however, you would like to create a more direct line of communication with all of the employees in your department. You want to streamline how your department receives information from you and allow employees to share comments publicly on your updates. You would like to schedule a meeting to discuss how to best facilitate this. Which electronic communications tool would you recommend?
Xochi is a corporate PR consultant. She has many clients and would like to find a more efficient way to access and send information than by e-mail alone. What tool should Xochi use to search and manage this information?
Enterprise social media network
Social networking sites such as Facebook and Twitter are used by businesses much in the same way that blogs, podcasts, and wikis are. Social networking sites provide a platform for businesses to connect with customers and employees, share news, exchange ideas, and build networks. As a professional, you will need to understand how to harness the power of social networking to promote your career and your organization. Which of the following tips for using social networks will help you keep your job? Reject coworkers' "friend" requests.
Establish boundaries.
Which part of the e-mail is part [3]?
Explaining in the body
Select the sentence where the idea is clearer.
His office is much cleaner than hers.
Businesses have embraced podcasting to broadcast repetitive information that doesn't require ______ Correct . For example, some companies use podcasts to broadcast HR policies that can be accessed on demand.
Interaction
Before using instant messaging on the job, obtain permission and follow best practices for professional use. Choose the best answer for the following. To avoid disruptions in productivity, you should:
Make yourself unavailable when you need to complete a project or meet a deadline
Which of the following is the most common use of smartphone technology by businesspeople?
Opening e-mail
Identify the parts of the e-mail message indicated by the bracketed numbers. To: Ellen Stanford From: Thomas Gregory [1] Proposed Agenda for November 6 Meeting Dear Ms. Stanford, [2] Please review the following agenda for our next shareholder meeting and recommend any changes. [3] • Rising stock prices • Discussion of new investors • Portfolios and new funding • Introduction of new vice-president [4] Please send any changes to the agenda to me by 3:00 p.m., November 3. Many thanks, Thomas Thomas Gregory Financial Analyst Office: 854.454.4356 Fax: 435.458.9738 Cell: 834.435.8490 Which part of the e-mail is part [2]?
Opening with main idea
Don't confuse the adverb then with the conjunction than, which is used to show comparison.
The new receptionist seems as if she is well qualified.
IM is increasingly used by businesses. Identify the reasons workers find IM useful. Check all that apply.
Unobtrusiveness Speed Security
How do organizations utilize blogs? Check all that apply.
Viral marketing To build brands For crisis communications To attract a vast audience
Select the sentence where the idea is clearer.
We have every desire for and hope of a substantial salary increase.
When seeking collaboration on writing instructions for product use before releasing the information to the consumer, which method would yield the best results?
Wiki
What benefits do wikis provide to companies?
Wikis facilitate collaboration across distances and time zones.
Identify which component of e-mail messages and memos is described. It summarizes the central idea for quick identification, reading, and filing.
Writing the subject line
Read the following IM transcript and answer the question. Katie Simpson: Do you have time to meet this afternoon? Carl Mendoza: Sure. What's up? Katie Simpson: We need to finalize the Bakersfield offer. 2:00? Carl Mendoza: 2:00 is perfect. I'll come by your office then. Katie Simpson: Great. Thanks! Does the preceding IM transcript apply professional best practices?
Yes
Instant messaging is designed for ______ Correct messages.
brief and fast
Our account manager, Amanda,___________college in 1997.
graduated from college
Companies can use blogs to share late-breaking news of tidbits of interest to employees. This is an example of
internal communication
Put the toner refill _____ the printer.
near
Networking sites have become increasingly important for building professional networks. Sites such as LinkedIn are viewed as indispensible for corporate
recruiting
