BUSI 1301 Chapter 9

Using an Internet-focused strategy, operations managers are outsourcing design, production, and shipping to other firms. This process is called a(n):

Inter-firm process

Many rapidly growing firms are outsourcing areas like engineering, design, and manufacturing with the use of the ______, thus, developing an inter-firm approach to operations management.

Interfirm

When production runs are short and machines are frequently changed to make different products, which process is being used for production?

Intermittent

Technological changes have had such a great impact on the ______ industry that this segment of the American economy will likely never employ as many people did in the 1950s

Manufacturing industry

Mass production focuses on producing

a limited variety of products

ISO

a nongovernmental organization established to promote the development of world standards to facilitate the international exchange of goods and services

Assembly

a production process that puts components together

Tremendous career opportunities exist in operations management as manufacturing and service companies attempt to remain ________ in the global market.

competitive

In order to be a quality organization, a firm must _______.

consistently produce what the customer wants

In his job, Manuel finds the highest quality material resources, the best suppliers, and then negotiates the best prices. Manuel works in the ______ department.

purchasing

MRP is a computer based operations management system that uses ______ to make sure that needed parts and materials are available at the right time and place.

sales forecasts

The purpose of the Malcom Baldridge National Quality Award is that it sets a ______ for overall company quality using several key areas for measurement

standard

Just in Time

this inventory method is designed to keep a minimum of parts, supplies, and other materials on hand just in time to go on the assembly line