BUSI240:Chapter 5 review

Which of the drives in the four-drive theory would be best met by an organization by improving its compensation system and linking pay with performance?

Drive to acquire

The outcome/input ratio is an element of which motivation theory?

Equity Theory

Which motivation theory proposes that work effort is directed toward behaviors that people believe will lead to desired outcomes?

Expectancy theory

In terms of equity theory, which of the following would be considered inputs?

Experience, Skills

True or false: Feedback should occur more frequently in jobs with a long cycle time than jobs with a short cycle time.

False

Which of the following theories proposes that motivation arises from emotions that are generated certain drives?

Four-drive theory

Which of the following is the BEST example of an effective goal?

Increase sales by 5% during the next quarter

Which of the following outcomes would be expected if an organization implemented an ongoing skills-based training program for assembly line workers in which the workers' learning efforts resulted in recognition of increased abilities?

Increased effort-to-performance expectancies

Which of the following statements regarding effective feedback is true?

It should refer to specific metrics that are under an individual's control.

A coworker had a heart attack, and Alex has become more serious about keeping up with his exercise regimen. This is an example of which component of social cognitive theory?

Learning behavioral outcomes

When John learned that his cousin had been diagnosed with lung cancer, he decided to try and quit smoking. This is an example of which component of social cognitive theory?

Learning behavioral outcomes

Which theory of motivation asserts that the strongest source of motivation is the lowest unsatisfied need at the time?

Maslow's needs hierarchy

"Consequences influence behavior" best describes which theory of motivation?

Organizational behavior modification

Which of the following is the most basic need in Maslow's hierarchy?

Physiological

In general, which contingency of reinforcement tends to improve organizational success and individual well-being in the workplace?

Positive reinforcement

Which strategies would be advisable if an organization wanted to increase employees' beliefs in being capable of performing their jobs successfully?

Providing training and clarifying job requirements, AND Giving the employees sufficient resources to do the job

Which motivation theory explains how learning and motivation occur by observing and modeling others, as well as by anticipating the consequences of our behavior?

Social cognitive theory

Which of the following BEST describes the role of social norms, self-concept, and past experience on needs?

They regulate a person's motivated decisions and behavior.

true or False:Although everyone has the same drives, people develop different intensities of needs in a particular situation.

True

Procedural justice tends to be higher in which of the following cases? (Check all that apply.)

When the decision maker is perceived as unbiased,When the decision maker applies existing policies consistently to everyone and over time, When the decision criteria and decision procedures are compatible with ethical principles

McClelland suggested that individuals are influenced by three "learned" needs: achievement, power, and

affiliation

A few minutes before a scheduled conference call, Laura received a meeting reminder in her Microsoft Outlook account. This reminder is an example of a(n)

antecedent

According to the A-B-Cs of Organizational Behavior Modification, events preceding the behavior are known as

antecedents

Professional development programs and educational courses would influence employees' drive to

comprehend

The perception that appropriate decision criteria have been applied to calculate how various benefits and burdens are allocated is known as

distributive Justice

Hardwired characteristics of the brain that attempt to maintain internal equilibrium by correcting deficiencies are known as ______, or primary needs.

drives

Primary needs of human beings are also referred to as

drives

According to the four-drive theory, _____ are the source of human motivation.

emotions

An individual's emotional and cognitive motivation to achieve work-related goals is referred to as

employee engagement

The emotional involvement in, commitment to, and satisfaction with the work a person does is called

employee engagement

The "value-expressive" function of voice states that

employees react favorably to having an opportunity to express their views on an issue

To encourage Makayla to help around the house, her mother paid her $3 each time she vacuumed the carpet. However, after a few months, her mother stopped paying her, and Makayla stopped vacuuming. This is an example of

extinction

Employees who carry out a task because of a pay incentive provided by their company are demonstrating _____ Motivation

extrinsic

The process of motivating employees and clarifying their role perceptions by establishing performance objectives is referred to as

goal setting

Our perception that appropriate rules for treating employees have been applied throughout a decision process is called ______ justice

interactional

Employees who carry out a task for the satisfaction of completing it successfully are demonstrating

intrinsic motivation

In his learned needs theory, McClelland proposed that a person's needs can be strengthened through reinforcement, social conditions, and

learning

As part of its performance review process, Altrera Corporation solicits confidential feedback from the employee's managers, peers, and direct reports. This process is known as

multisource (360-degree) feedback

Michael received an anonymous online feedback form that asked him to rate a coworker's workplace competencies on a scale of 1 to 5 and then asked for written comments. It would appear that Michael's employer is using

multisource (360-degree) feedback

The theory of motivation that explains employee behavior in terms of antecedent conditions and consequences of behavior is known as

organizational behavior modification

According to expectancy theory, an individual's effort level depends on three factors: effort-to-performance expectancy, performance-to-outcome expectancy, and

outcome valences

In most situations of organizational behavior modification, desired behaviors should be followed by ______, and undesirable behaviors should be followed by

positive reinforcement; extinction

Nathan was unhappy with the amount of his raise. He let his boss know about this, and the boss set up a meeting with Nathan. After the meeting, Nathan was convinced that his boss demonstrated neutrality and the manner in which the company determined the size of raises was fair. This is an example of

procedural justice

The perception that appropriate procedural rules have been applied throughout the decision process is referred to as

procedural justice

Three important components of social cognitive theory include: learning behavioral consequences, behavior modeling, and

self-regulation