Business

____ is a process that uses multiple raters, including self-rating, as a way to increase awareness of strengths and weaknesses and guide employee development.

360-degree feedback

Examine the following companies and their decisions. Which of them is most likely to have faced an ethical dilemma during the decision-making process?

A company that wants to lower its costs and, hence, outsources its production to a foreign company that uses child labor

Which of the following is an example of compensation?

A paid vacation

Which of the following is most appropriate for mass production?

A vertical structure

Anastasia, a regional manager, started a project three years ago and invested a lot of time and money in it. Despite signs of the project's failure from the beginning, she continued to invest time and money in it in the hope that the project will become successful. As a result, she incurred more losses. Which of the following biases does Anastasia exhibit in this scenario?

Being influenced by initial impressions

Which of the following is a category of human behavior in which values and standards are written into the legal system and are enforceable in the courts?

Codified law

Which of the following implementation tactics is most likely to be used in crisis situations when a rapid response is required?

Coercion

Plymouth Machinery and Tools, a hardware company, has installed a new product management software program in its factories. The intent of the company is to streamline the supply and distribution processes for increased efficiency and lower costs. The software is meant to be used by inventory managers who work on the shop floor and in the logistics department. However, the managers need more information to understand the change. Which of the following change implementation tactics should be used in this scenario?

Communication and education

____ refers to what sets an organization apart from others and provides it with a distinctive edge for meeting customer or client needs in the marketplace.

Competitive advantage

____ identifies important factors in the environment and defines a range of alternative responses to be taken in the case of emergencies, setbacks, or unexpected conditions.

Contingency planning

___ are people who work for an organization, but not on a permanent or full-time basis.

Contingent workers

___ consist of employees from various functional departments who are responsible to meet and resolve mutual problems.

Cross-functional teams

_____ is the highest level of total corporate social responsibility, is voluntary, and is demonstrated by a company's contributions to the community.

Discretionary responsibility

In the context of the types of corporate culture, which of the following scenarios illustrates the adaptability culture?

Employees at Bilton Associates have to be flexible and responsive in meeting the changing consumer needs and have the liberty to make decisions.

Examine the following scenarios, and select the one that best illustrates people change within an organization.

Ethox, an advertising company, provides its HR staff with training opportunities so that they can learn new recruitment strategies and strengthen their networking skills.

Which of the following is the last step in the managerial decision-making process?

Evaluation and feedback

Which of the following is the most cost-effective strategy for a company to enter the international arena?

Exporting

At the preconventional level of moral development, individuals are guided by an internal set of values based on universal principles of justice.

False

The concept of synergy says that the whole is equal to the sum of its parts.

False

The triple bottom line provides a systematic way to identify the expectations, needs, importance, and relative power of various stakeholders.

False

Which of the following is an example of tying at least part of compensation to employee effort and performance?

Gain sharing

Allison, a manager, needs to make a decision about a problem she is facing in her current project. She has identified the decision requirement and has analyzed the causes of the problem. Which of the following actions should she take next?

Generate possible alternative solutions to the problem

Which of the following firms has a high-performance culture?

Gwen Tech, a marketing firm that emphasizes both culture and performance by aligning corporate values with its day-to-day operations

The team in charge of innovation in a game development company holds a brainstorming session. The team uses Edward de Bono's Six Thinking Hats technique to promote broader thinking. Zachary, a team member, wears a figurative red hat and acts accordingly during the session. Which of the following is a correct description of Zachary's behavior?

He gives emotional responses based on feelings, intuitions, instincts, and hunches.

Which of the following is one of the three necessary skills for managing a department or an organization?

Human skills

Which of the following is an assumption underlying the political model of decision making?

It assumes that decisions are the result of bargaining and discussion among coalition members.

Which of the following statements is true of the North American Free Trade Agreement (NAFTA)?

It intended to spur investment.

In the context of Porter's competitive strategies, which of the following is an organizational characteristic typically associated with differentiation?

It involves rewarding employee innovation.

Which of the following is one of the three primary goals of human resource management (HRM)?

Maintaining an effective workforce

_____ is a system whereby managers and employees define goals for every department, project, and person and use them to monitor subsequent performance.

Management-by-objectives

When Google created its China-based search engine www.google.cn, it did not foresee eventually abandoning it because of censorship issues with the Chinese government. Google created www.google.cn because country-based search engines, such as France-based www.google.fr and Greece-based www.google.gr, had been profitable for the company in the past. Which of the following biases could have been in effect when Google made the initial decision to launch www.google.cn?

Perpetuating the status quo

____ is defined as the risk of loss of assets, earning power, or managerial control due to actions by host governments.

Political risk

_____ are made in response to situations that have occurred frequently enough to enable managers to develop decision rules that can be applied in the future.

Programmed decisions

Which of the following terms means that decision makers choose the first solution alternative that meets minimal decision criteria?

Satisficing

____ is a type of manufacturing technology that involves the production of goods in batches of one or a few products designed to customer specifications.

Small-batch production

Starbucks expanded into the European market with packed stores in Germany and the United Kingdom, but its sales and profits in its French stores were disappointing. Some of the reasons for this were a sluggish economy, more expensive rent, and higher labor costs in France; furthermore, Starbucks did not adapt to the café culture of France. Identify a reason that most likely affected Starbucks's ability to thrive in France.

Starbucks did not factor in the international dimension of its external environment.

_____ are broad statements of where an organization wants to be in the future and pertain to the organization as a whole, rather than to specific divisions or departments.

Strategic goals

Which of the following goals applies primarily to middle management?

Tactical goals

Sadia applied for a job at a marketing firm. During her interview, the interviewer made racist remarks against her. Which of the following laws can help Sadia press charges against the firm?

The Civil Rights Act, Title VII

Which of the following federal requires continued health insurance coverage (paid by the employee) following termination?

The Consolidated Omnibus Budget Reconciliation Act

Darius, a physically disabled man, is refused the additional wages promised to him at the time of recruitment. When he enquired about the reason behind the refusal, his employer stated that it is because his physical disability does not allow him to perform certain tasks that other employees perform. Which of the following laws can help Darius press charges against his employer?

The Vocational Rehabilitation Act

Emmanuel, a manager, takes a deep interest in the personal development of his team members. Therefore, whenever a problem arises, he talks to them one on one, understands their feelings about the problem, and considers the impact of a particular decision on them. Which of the following decision styles does Emmanuel use?

The behavioral style

Which of the following decision styles is often adopted by managers having a deep concern for others as individuals?

The behavioral style

Which of the following is a difference between the classical model of decision making and the administrative model of decision making?

The classical model defines how managers should make decisions, whereas the administrative model defines how managers actually make decisions.

The hotel chain Ritz-Carlton uses the phrase "Ladies and gentlemen taking care of ladies and gentlemen" to demonstrate the company's cultural commitment to take care of both employees and customers. Which of the following is the Ritz-Carlton using to express its corporate culture?

The company is expressing a key corporate value with a slogan

Which type of organizational culture uses an internal focus for a stable environment and supports a rational and orderly way of doing business?

The consistency culture

Reema is the manager of a fast-food restaurant. She uses rational methods and minimal information to solve day-to-day issues and to make quick decisions that support the needs of the restaurant. Reema encourages her team members to adhere to existing rules and policies when they make their own decisions and come up with simple solutions to problems. Which of the following decision styles does Reema use?

The directive style

Which of the following statements is true of today's effective managers?

They are enablers.

Which of the following statements is a characteristic of effective goals?

They are linked to rewards.

Which of the following statements is true of global leaders?

They have extensive experience interacting with people different from themselves.

Which of the following is a characteristic of creative organizations?

They have reward systems that encourage innovation.

To reduce the power distance in the company, the CEO of Plated Inc., a publication house, decides to implement some changes at the managerial level within each department of the company. He feels that restructuring each of the departments will drive growth and increase profits. However, the employees doubt the legitimacy of the change. Which of the following tactics would be the most effective in implementing the change?

Top management support

A cultural leader articulates a vision for the organizational culture that employees can believe in.

True

Brazil's economic growth slowed over the past few years, but it is still one of the fastest-growing emerging economies in the world.

True

Companies that succeed in a turbulent world are those in which managers are evaluated and rewarded for paying attention to both cultural values and business performance.

True

One approach to innovation involves established companies buying small start-up companies in order to obtain their products, services, and talent.

True

One result of globalization is that countries, businesses, and people become increasingly interdependent.

True

Until recently, The Wisdom Den, a national chain of libraries, hired employees to manually manage annual subscriptions and keep a track of the books issued to customers. However, the management has now decided to replace the old method and upgrade to a database software program that is fairly simple to use. Although the librarians know that the implementation of the computerized system will to make their job easier, they are resistant to the change. Which of the following is most likely to be the reason behind the resistance?

Uncertainty

Which of the following is a difference between programmed decisions and nonprogrammed decisions?

Unlike nonprogrammed decisions, programmed decisions are made in response to recurring organizational problems.

Which of the following is a difference between principle-based statements and policy-based statements?

Unlike principle-based statements, policy-based statements generally outline the procedures to be used in specific ethical situations.

Legazint, a law firm, organizes its staff into departments based on the type of clients the department deals with. These departments include sole proprietorships, federally incorporated organizations, partnerships, limited liability companies, and corporations. In the context of the approaches to structural design, Legazint most likely follows _____.

a customer-based division

The president of Digital Girls Inc., a start-up committed to teaching young girls from rural areas how to code and develop computer programs and applications, wants to restructure the organization and refocus the organization's mission to ensure that the most underprivileged segments of its target population are able to access its services for free. To discuss the change, the president meets all the managers, board members, and employees of the organization because the change would impact them as well. For several days, they work with an organization development professional to identify the best ways to deliver the organization's services. The given scenario illustrates _____.

a large-group intervention

The managers of a rapidly growing company decided to modify its structure by grouping its employees into different teams. The entire business process of the company was modified to improve cost, quality, service, and speed. In this scenario, the company most likely experienced a shift from:

a strong vertical structure to one emphasizing stronger horizontal coordination.

Stagcuch Inc. is an established software firm. Stagcuch bought Blithald Inc., an early-stage start-up, and immediately shut it down so that Stagcuch could acquire the young and talented employees in Blithald. This scenario best illustrates _____.

acqui-hiring

In the context of the perspectives on management, the _____ is a subfield of the classical perspective that focuses on the total organization rather than the individual worker and delineates the management functions of planning, organizing, commanding, coordinating, and controlling.

administrative principles approach

In the context of organizational change, _____ means incorporating structures and processes that are appropriate for both the creative impulse and for the systematic implementation of innovations.

an ambidextrous approach

Rachel is the managing director of LivviPro Inc., a life insurance agency. She believes in using various disciplines such as sociology, psychology, anthropology, and economics to understand the employees in the organization. The agency uses employee profiles in its hiring process. This practice is most consistent with the _____.

behavioral sciences approach

Denver owns a bakery that creates customized cakes for business events and weddings. When he faced a problem with the execution of the design for a wedding cake, he assembled his team members in a room, explained the problem to them, and asked them to spontaneously suggest ways to resolve the problem. Denver was surprised by the number of innovative solutions he received from his team members. In the given scenario, Denver used a technique called _____.

brainstorming

A manager with a global mind-set:

can perceive and respond to many different perspectives at the same time.

In the context of the BCG (Boston Consulting Group) matrix, the _____ exists in a mature, slow-growth industry but is a dominant business in the industry, with a large market share.

cash cow

In the context of hierarchical decision-making levels, _____ means that decision authority is located near top organization levels.

centralization

A _____ is a planned activity at a special event that is conducted for the benefit of an audience.

ceremony

The study of modern management began in the late nineteenth century with the _____, which took a rational, scientific approach to management and sought to turn organizations into efficient operating machines.

classical perspective

Benjamin has accepted a management position overseas in Japan. He is excited about this opportunity and has been learning about Japanese culture and how his current environment will change. In the context of the dimensions of a global mind-set, Benjamin is most likely using the _____.

cognitive dimension

The management at Joy, a local jewelry store in London, has hired a comparison shopper to visit other local jewelry stores to gain product pricing information. This scenario most likely illustrates the concept of _____.

competitive intelligence

The _____ tells managers that what works in one organizational situation might not work in others.

contingency view

Wendy, a graphic designer, does not work for one particular company. She gets assignments and contracts from different companies and accepts or rejects the contract offers based on her availability and the pay that the company is offering for the assignment. Given the information, Wendy is most likely a(n) _____.

contingent worker

The team members of the technical team in Wescrult Inc. are working on a crucial project. Their previous manager assigned responsibilities to each of them and directed them on how to accomplish these tasks. Their present manager, Wendy, is now monitoring their tasks and taking corrective measures so that the project can be successfully completed. In this scenario, Wendy is most likely _____.

controlling

Playyonic is a gaming console manufacturer that manufactures compact high-end gaming devices. None of Playyonic's competitors have been able to meet its standard. This is most likely an example of Playyonic's _____.

core competence

Victoria is a top executive working with the managers in the major divisions of a multinational corporation to develop their own goals. This is most likely an example of _____.

decentralized planning

Amanda, the CEO of a company, knows that constructive conflict can help bring problems to the forefront and develop innovative solutions for them. When she faced the conflict of whether or not to merge with a rival company, she brought the issue to the notice of a select group of employees and encouraged them to discuss the advantages and disadvantages of the merger. She assigned Steve, the vice president of the company, the task of challenging each and every assumption and assertion made by the group. In the given scenario, Steve played the role of a _____.

devil's advocate

For some time now, GlaxoSmithKline (GSK), a pharmaceutical company, has been making anti-AIDS drugs available in underprivileged areas of Africa at up to 75% less than the global price. By providing the drugs at a lower cost, GSK is fulfilling its _____.

discretionary responsibility

Flare, an electronics company, created a low-cost, handheld washer that could run on solar-powered battery. The product was also portable and could clean clothes with minimal water. Washing machine manufacturers did not initially see this product as a threat, but the product slowly attracted their customers and gained a dominant share in the market. As a result, the traditional washing machine manufacturing companies underwent huge losses and most of them went out of business. In this scenario, the handheld washer is an example of a(n) _____.

disruptive innovation

Several cable companies, including Time Warner Cable, are under tremendous pressure to identify new strategies that will help them stay relevant and competitive in the market. Cable companies have to compete not only with each other but also with the Internet, because customers are now able to watch their favorite shows online through companies such as Netflix and Hulu, which provide video-on-demand services. If online streaming expands to the point where it annihilates the cable industry, it would be an example of a(n):

disruptive innovation.

Mike, a manager at a graphic design firm, forwards information to different members of the organization and keeps them updated using emails and reports. In the context of a manager's roles, Mike is most likely fulfilling the role of a _____.

disseminator

In the context of the BCG (Boston Consulting Group) matrix, the _____ is a poor performer that has only a small share of a slow-growth market.

dog

In an organization, _____ pertains to the amount of resources used to produce a desired volume of output.

efficiency

Organizational change and innovation are prompted solely by external forces such as customer demands or new government legislation.

false

Rightsizing refers to increasing a company's workforce intentionally to the point where the number of employees is deemed to be right for the company's current situation.

false

The management of Axil Inc., an investment firm, believes in providing the best facilities to its employees. It decides to provide the employees with expensive Colombian coffee and free lunch. In the context of human action, the firm's decisions and beliefs pertain to the domain of _____.

free choice

Delwazic Inc. is a multinational corporation (MNC) that does not favor any specific country. It operates globally and does not identify as a company of any particular nationality. In this scenario, Delwazic Inc. is most likely a(n) _____.

geocentric company

Vladimir is a manager at Auttowort Inc., an automotive plant in the United States. Auttowort has started expanding to other countries and is now sourcing 25 percent of its parts at a discounted rate from an automotive supplier in Brazil. It has also outsourced some of its operations to India. This scenario most likely exemplifies:

globalization

In the country Blestonia, people value relationships over business. They use communication as a means of building social relationships rather than to merely exchange information. Given this information, it can be concluded that Blestonia has a _____.

high-context culture

The _____ shows that the research, manufacturing, and sales and marketing departments within an organization simultaneously contribute to new products and technologies.

horizontal linkage model

Arron, the CEO of a multinational corporation, believes that effective control in an organization comes from each employee's internal motivation rather than from authoritarian control from the top levels of management. In this scenario, Arron's beliefs are most consistent with the _____.

human relations movement

The term _____ refers to the design and application of formal systems in an organization to ensure the effective and efficient use of employees to accomplish organizational goals.

human resource management

Shanice, an employee at a firm, usually foresees the need for change in her workplace before anyone else. She can also visualize the benefits of new ventures accurately and has a knack for supporting these ventures politically within the firm. Shanice is most likely a(n) _____.

idea champion

Brenda believes that her country lacks adequate public facilities. She sets up a program to establish facilities such as highways and clean public restrooms in different parts of the country. In this scenario, Brenda is most likely contributing to improving the country's _____.

infrastructure

The current employees of a company are part of the company's _____.

internal environment

To fill its high-level positions, Weltwolk Inc. promotes employees from within the company who are eligible for the role rather than recruiting individuals from outside the organization. This method reduces cost and keeps the employees motivated. In this scenario, Weltwolk is most likely using _____.

internal recruiting

Devon owns a real estate company. He is aware of a decline in the housing market and realizes the need to encourage the realtors working for him to adapt to this change in the company's external environment. Devon decides to hold bimonthly meetings with all his employees to discuss their concerns and ideas, thereby showing how highly he values meeting his employees' needs and creating a family-like atmosphere. In the given scenario, Devon is using the _____

involvement culture

Ropalique is a popular clothing brand in the country Wesabania. The company wants to expand its market and decides to establish itself in the country Tristonville. To accomplish this, Ropalique collaborates with a local clothing brand called Vestinx in Tristonville and provides resources and trademark rights to Vestinx. This enables Vestinx to produce and market Ropalique's products. In the context of strategies for entering the international arena, Ropalique is most likely using _____.

licensing

Juliet, a newly appointed finance manager of a software company, has the power to command his subordinates regardless of the number of years they have been in the organization. In the context of the chain of command, Juliet most likely has _____.

line authority

In the context of the chain of command, _____ perform tasks that reflect an organization's primary goal and mission.

line departments

In a _____, people use communication primarily to exchange facts and information.

low-context culture

_____ is the attainment of organizational goals in an effective and efficient manner through planning, organizing, leading, and controlling organizational resources.

management

The management of Wellotrix, an apparel manufacturer, has organized its labor force on the basis of the groups of countries it caters to. Each of these departments also has its own sales, marketing, finance, legal, human resources, and transportation divisions. In this scenario, Wellotrix most likely follows the _____ to structural design.

matrix approach

An organization's _____ is at the top of its goal hierarchy.

mission statement

In the context of a manager's roles, a _____ is an informational role that involves seeking and receiving information, scanning the Web, periodicals, and reports, and maintaining personal contacts.

monitor's role

Toyota Motor Corporation announced a recall of millions of units of its cars because of an accelerator pedal problem that was diagnosed after the company received complaints from several customers. Toyota had never before faced a similar situation, and therefore, the decision to recall the units was a _____.

nonprogrammed decision

Raj, a lower-level manager at a content writing firm, instructed his subordinate to complete 12 articles by the end of the week. This is most likely an example of a(n) _____.

operational goal

Goals that are precise and measurable and carried out by departments, work groups, and individuals are called _____.

operational goals

A(n) _____ is the visual representation of a company's structure.

organization chart

The set of key values, beliefs, understandings, and norms shared by the employees of an organization is called _____.

organizational culture

MAS Holdings is an apparel manufacturer in Sri Lanka and has made a commitment to contribute to economic development while also improving the lives of employees, their families, and the community. More than 90 percent of the MAS employees are women, so MAS has built factories in rural areas with easy access so that women can work close to their homes and families. The given scenario illustrates the concept of _____

organizational virtuousness

The triple bottom line measures an organization's:

performance on the aspects of People, Planet, and Profit.

Sergio, the manager of a software firm, has a new project for his team. He is preparing a set of targets and making decisions on how to attain these targets before assigning the tasks to his team members. In the context of the functions of management, Sergio is most likely _____

planning

A lifeguard in Florida was fired for leaving his assigned zone because he opted to help a drowning man even though his supervisor had ordered him not to leave his zone and to call 911 for help instead. The actions of the lifeguard were motivated by his internal values. In the given scenario, the lifeguard is at the _____ of moral development.

postconventional level

Jessica is a recent graduate. She begins her first job at a publishing house as a trainee editor. Jessica's manager is a highly authoritative person who closely monitors her performance. Jessica believes that if she obeys her manager's instructions, she can avoid harmful personal consequences. In the context of ethics, Jessica is at the _____ of moral development.

preconventional level

In a food manufacturing company, the decision to reorder raw materials when inventories drop to a certain level is an example of a(n) _____.

programmed decision

Sheree oversees the creation of books at a publishing company. She coordinates the efforts of designers, editors, typesetters, proofreaders, and members of other departments. However, she is not considered a member of any of these departments. In this scenario, Sheree is most likely a _____.

project manager

Julia, the manager of a software firm, considers multiple perspectives before making crucial decisions. She handles unforeseen difficulties tactfully and is not afraid of taking risks. In the context of the dimensions of a global mind-set, this scenario best illustrates the _____.

psychological dimension

The _____ provided a way to address the massive and complicated problems associated with modern global warfare that presented managerial decision makers with the need for sophisticated tools.

quantitative perspective

Hannah has invested in a business unit in a new and rapidly growing industry that has a small market share. In the context of the BCG (Boston Consulting Group) matrix, Hannah has most likely invested in a _____.

question mark

In Finafax Inc., employees share information freely, irrespective of their departments and areas of functionality. They use coordination to maintain ongoing positive relationships and for effective problem solving rather than solely for formal communication. Given this information, it can be concluded that Finafax Inc. most likely focuses on _____.

relational coordination

When managers look at current trends, visualize the future, and think about what could be, rather than looking only at history and thinking about what has been, they are most likely using _____.

scenario building

The people in the country Bleusville focus on the past and the present rather than on the future. In Bleusville, tradition and social obligation are considered important. This scenario best illustrates a(n) _____.

short-term orientation

Dayonara, a highly talented engineer, is part of a small, autonomous, and secretive creative team in a software development company. The objective of the team is to focus on breakthrough ideas and develop innovative technologies such as microbots. While the company's headquarters is located in Chicago, this team works in a private facility in Simi Valley, California. Dayonara is most likely part of a(n) _____.

skunkworks

Trux Inc. is a Wisconsin-based manufacturer of engineered wood building products such as beams and panels. It sources wood from a local supplier and ships products to customers all over the United States. In the given scenario, the local supplier is a(n) _____ of Trux.

stakeholder

Denver is a 50-year-old employee in Logsomnic Inc. During the company's annual performance appraisal, Denver's manager gave him a low rating only because he is older than the rest of his team, stating that he is slower and more difficult to train. In the context of performance evaluation errors, this scenario best illustrates _____.

stereotyping

Kia, a top-level manager in a software firm, is allocating the company's resources to meet the organization's long-term goals. She is also defining the organization's activities for the next five years. In this scenario, Kia is most likely contributing to developing the company's _____.

strategic plan

Ron, the general manager of a chain of fitness accessories, gave his employees the task of creating a breakthrough fitness device. This task was challenging yet clear, and it motivated his employees to innovate. This is most likely an example of a _____.

stretch goal

In the context of competitive advantage, when an organization's parts interact to produce a joint effect that is greater than the sum of the parts acting alone, it is referred to as _____.

synergy

David, a middle-level manager in a graphic design firm, presents a detailed estimate of his team's budget and the approximate number of resources required for the next one year. In this scenario, David has most likely contributed to developing the company's _____.

tactical plan

Werkley Inc. is a product manufacturing company. It relies on its suppliers for raw materials, on the labor market for its personnel needs, and on its customers for profits. In the given scenario, the suppliers, the labor market, and the customers make up the _____ of Werkley Inc.

task environment

In Weldract Inc., a graphic design firm, employees from different departments such as coders, testers, and designers work together in a group on any given project. Each group works directly with customers. This structure helps improve horizontal coordination in the organization. Given this information, Weldract Inc. most likely follows the _____ to structural design.

team-based approach

Force-field analysis grew from the work of Kurt Lewin, who proposed that change was a result of the competition between driving and restraining forces.

true

The first stage in achieving behavioral and attitudinal change is:

unfreezing.

In the context of the approaches that help managers in ethical decision making, the _____ holds that moral behavior produces the greatest good for the greatest number.

utilitarian approach

Hannah is an HR specialist at an investment firm, and she is responsible for conflict management. She believes that conflicts should be resolved in a way that is beneficial to all involved. Therefore, when a conflict arose between the heads of the finance department and the legal department over the shared use of an employee, she came up with a schedule that allowed both the departments to use the expertise of the employee without hindering each other's schedules. In the context of the various ethical decision-making approaches, Hannah's beliefs and actions are consistent with those asserted by the:

utilitarian approach.

In the context of the different types of corporate culture, the achievement culture is different from the other types in that it mainly:

values competitiveness and willingness to work long and hard to attain results

Henry & David Inc. is a law firm in the United States. Recently, a female employee of the firm filed a sexual harassment complaint against her supervisor. To maintain the firm's internal and external reputation, the CEO of the firm directed the HR manager to turn a deaf ear to the complaint and suppress any rumors related to it. However, Seth, an employee at the firm, discovered this and reported the actions of the CEO to the concerned authorities. In this scenario, Seth is a(n):

whistle-blower.

The employees of Clevmark Inc., a software firm, are divided into separate teams, and each team performs only its designated set of tasks. When the company faces a new strategic issue, a separate team is created to deal with the specific function. This scenario best illustrates _____.

work specialization

Which of the following management functions involves assigning responsibility for task accomplishment?

. Organizing