Business Ethics Chapter 5

______________ are central to an organization and provide directions for action.

Core values

_____ is an organizational factor that gives a company specific characteristics. Over time, stakeholders begin to see the company as like a living organism with a mind and will of its own.

Corporate culture

_____ have been found to decrease unethical practices and increase positive work behavior.

Good personal values

_____ is the first sign that an unethical decision has occurred.

Guilt

Which of the following would not be considered a negative reinforcement of employee behavior?

Ignoring the behavior

_____________ is/are important in establishing a foundation for normative values.

Institutions

_____ involves subordinates simply following the directives of a superior without question. It demonstrates the influence that significant others can exert in the workplace.

Obedience to authority

Which of the following is the first step in the ethical decision making process?

Recognizing that an ethical issue exists

Which of the following is not an individual factor that affects business ethics?

Significant others

_____ institutions include religion, education, and individuals such as the family unit.

Social

The ethical decision making process in business includes all of the following

Society's view of the decision

Which of the following is not considered a significant other group in the workplace?

Spouses

For people who begin the value shift that leads to unethical decisions, which of the following is not a usual justification to reduce and eliminate guilt?

This is in keeping with my personal morals and the code of conduct, so it is okay.

Organizations that have ethics programs based on a _____ orientation are found to make a greater contribution than those based simply on compliance, or obeying laws and regulations.

Values

Values have all the following characteristics except

Widely accepted

The _____ can be defined as a set of values, norms, and artifacts, including ways of solving problems shared by members of an organization.

corporate culture

Familiarizing employees with company values and training them to recognize common ethical scenarios helps them generate

ethical awareness

People who believe in _____ go with the flow because they feel the events in their lives are uncontrollable.

external locus of control

Employees who believe they control the events in their lives by their own effort and skill have a(n)

internal locus of control.

The relationship between business ethics and age

is complex, although experience helps older employees make ethical decisions.

Following the ethical directives of a superior relates to

obedience to authority.

According to the ethical decision-making framework, the absence of punishment provides a(n) _____ for unethical behavior.

opportunity

Multiple elements work on individuals to affect their behavior. While an individual may intend to do the right thing, _____ can alter this intent.

organizational or social forces

Studies have shown that _____ within the organization have more impact on a worker's decisions on a daily basis than any other factor.

significant others

What is the last step in the ethical decision-making process? ​

​Individuals' intentions and what action they are going to take