Business IT Test 3.2
Reuse of Knowledge bases in expert systems
A knowledge base does not have to be new or unique for each expert system application.
Similarty of management information systems (MIS) and Decision support systems (DSS) systems
Different in numerous ways, including the types of problems solved, the support given to users, and the decision emphasis and approach.
heuristics
How Expert systems arrive at conclusions or make recommendations
inference engine
In an expert system, the component that delivers the expert advice.
One goal of developers of Decision support systems (DSS) sytsems
Make them flexible
Explicit vs Tacit Knowledge
Many organizations do not actively attempt to convert explicit knowledge to tacit knowledge.
Manufacturing companies and CAD programs
One of the common users of computer-assisted design with new or existing products.
game theory
One special application of computer technology is derived from a mathematical theory that involves the use of information systems to develop competitive strategies
dialogue manager
The part of a decision support system (DSS) which allows decision makers to easily access and manipulate the DSS and to use common business terms and phrases.
symbols and three-dimensional objects.
Things computer are not good at dealing with (as opposed to numerical calculations)
Generates report to buy inventory
When the inventory level for a particular item falls to the reorder point, an inventory management system does this
rule
a conditional statement that links conditions to actions or outcomes.
brain computer interface
a link between the human brain and the computer and have human thought control computer activities.
profit center
an independent business unit that is treated as a distinct entity enabling its revenues and expenses to be determined and its profitability to be measured.
Robots in medical systems
can provide doctors with enhanced precision, improved dexterity, and better visualization.
model base
component of a decision support system that allows managers and decision makers to perform quantitative analysis on both internal and external data.
Voice recognition
converting sound waves into words.
human resource MIS
enables an organization to keep personnel costs at a minimum while serving the required business processes needed to achieve corporate goals.:
Where do MIS systems get Infromations
financial and operational information from multiple sources, including the Internet, into a single system.
Tacit Knowledge
hard to measure and document and is typically not objective or formalized.
primary purpose of an MIS
help an organization achieve its goals by providing managers with insight into the regular operations of the organization so they can control, organize, and plan more effectively.
explanation facility
is the component of an expert system that allows a user to understand how the system arrived at its results.
One example of data
office supplies inventory
Hard part of developing an export system
process of creating and updating the knowledge base.
knowledge base
stores all relevant information, data, rules, cases, and relationships that an expert system uses.
computer integrated manufacturing
technologies used to control and streamline a manufacturing process ties together all aspects of production, including order processing, product design, manufacturing, inspection and quality control, and shipping.
domain expert
the person or group with the expertise or knowledge an expert system is trying to capture.
knowledge acquisition facility
to provide a convenient and efficient means of capturing and storing all components of a knowledge base.
Parts of a typical DSS
user interface, model base, database
most significant internal data sources for a management information system (MIS)
various Transaction Processing Systems (TPS) and Enterprise Resource Planning (ERP) systems and related databases
