Business Management - Chapter 4

_____ is(are) vital to communication in high-context cultures. A. Being on time B. Nonverbal and situational cues C. Being polite D. Having family ties E. Written contracts

B. Nonverbal and situational cues

According to a recent survey, what was the number one reason why U.S. employees go home early from foreign assignments? A. Family not adjusting to culture B. Not performing job effectively C. Better offer from another company D. Safety concerns E. Inadequate compensation

B. Not performing job effectively

Because of unresolved political, economic, and tax implications, many experts are alarmed at the prospect of immense "stateless" _____ companies. A. joint venture B. transnational C. global D. multinational E. cross-border

B. transnational

Which one of these creatures best characterizes someone with high cultural intelligence? A. An elephant B. A tiger C. A chameleon D. An eagle E. A butterfly

C. A chameleon

Which type of organization relies heavily on home-country personnel, ideas, and practices? A. Polycentric B. Polychronic C. Ethnocentric D. Geocentric E. Monochronic

C. Ethnocentric

Geocentric Attitude

World oriented view that draws on the best talent from around the globe

Polychromic Time

A perception of time as flexible, elastic, and multidimensional

Culture

A population's taken-for granted assumptions, values, beliefs, and symbols that foster patterned behavior

Transnational Company

A futuristic model of a global, decentralized network with no distinct national identity

Global Company

A multinational venture centrally managed from a specific country

Monochromic Time

A perception of time as a straight line broken into standard units

What is the final stage of the internationalization process? A. Direct foreign investment B. Exporting C. Licensing D. Local assembly and packaging E. A joint venture

A. Direct foreign investment

The GLOBE project researchers found the _____ leadership style to be widely applicable across cultures. A. charismatic/value-based B. self-protective C. competence-based D. humane-oriented E. participative

A. charismatic/value-based

The perception of time as flexible, elastic, and multidimensional represents _____ time. A. polychronic B. monochronic C. natural D. low-context E. traditional

A. polychronic

Cultural Intelligence (CQ)

Ability to interpret and act in appropriate ways in unfamiliar cultural surroundings

The number one reason why Americans fail in foreign assignments is "lack of motivation to work in another country."

False

Which of these phrases best sums up the status of North American women on foreign assignments? A. Rapidly approaching gender parity B. Better pay equality than at home C. Underrepresented but successful D. Greater administrative status than at home E. Lower satisfaction with foreign experiences than male counterparts report

C. Underrepresented but successful

Which of these is not one of the nine GLOBE project cultural dimensions? A. Assertiveness B. Power distance C. Gender equality D. Historical perspective E. Institutional collectivism

D. Historical perspective

Geocentric companies staff all positions with the best available talent in the world

False

Hofstede found American management theories to be universally applicable around the world

False

In a cross-cultural study of work goals, "interpersonal relations" got a consistently high ranking

False

People from high-context countries such as Switzerland and the United States rely heavily on nonverbal cues when communicating

False

The first stage in the internationalization process is direct foreign investment

False

Low Context Culture vs. High Context Culture

Low context cultures are ones in which words convey primary meaning. High context cultures are which nonverbal and situational messages convey primary meaning

Culture Shock

Negative feelings triggered by a mismatch between expectations and reality

International Management

Pursuing organizational objectives in international and cross-cultural settings

Comparative Training

Study of how organizational behavior and management practices differ across cultures

"Coping with ambiguity" and "managing stress" are among the nine competencies needed for successful cross-cultural adaptation

True

GLOBE project researchers found the team oriented leadership style to have wide cross cultural applicability

True

Individuals and countries scoring high on Project GLOBE's "future orientation" prefer to work and save for the future rather than just living for the present

True

North American women have enjoyed above average success on foreign assignments

True

Polycentric Attitude

View that local managers in host countries know best how to run their own operations

Ethnocentric Attitude

View that the home country's personnel and ways of doing things are best