Business principle (3)

Top officials in countries like Japan, South Korea, and China have faced legal charges of influence peddling and __________ charges, which serve as examples of the unethical behavior that U.S. companies face in overseas markets.

bribery

Many businesses believe that they should have an influential and important role in:

building communities

Increasing public concern for the environment created by the ________________ movement has more businesses looking for environmentally friendly ways to do business.

green

A company's effectiveness and financial performance are most affected by responsible _________ _________ management.

human resource

Studies have shown that what most influences a company's effectiveness and financial performance is:

responsible management of human resources

___________ _____________ is a systemic evaluation of an organization's progress toward implementing socially responsible and responsive programs.

social audit

Many companies believe they have a role in promoting ______ ______ that goes way beyond simply "giving back."

social justice

A low cost, efficient way for companies to connect with specific groups and inform them of corporate social responsibility efforts is

social media

Many companies believe they have a role in promoting ____________ ______________ , so they donate to local food banks, promote literacy, and provide computer lessons for inner city children.

social responsibility

Corporate social responsibility (CSR) is based on the belief that businesses should be concerned with the welfare of _______________ and not only of their owners.

society

Who sets the standards of right and wrong as defined by ethics?

society

A company that has socially responsible human resources management is (A) likely to perform better financially (B) going to save money by not hiring those who are disabled (C) likely to perform worse financially (D) going to lose money by providing pay raises

A

According to recent U.S. Census Bureau research volunteerism is at an all-time high, but (A) 3 out of 4 citizens do not give any time to the communities in which they live (B) 3 out of 4 citizens think they should be paid for their volunteer work (C) 4 out 5 citizens volunteer an hour each week (D) 3 out of 4 citizens volunteer, but cheat on their taxes

A

Which set of ethics codes defines an organization's guiding values, creates an environment that supports ethically sound behavior, and stresses shared accountability?

Integrity-based ethics codes

A systematic evaluation of an organization's progress toward implementing socially responsible and responsive programs is called:

Social audit

Rank the following jobs according to their importance in influencing the implementation of ethical standards. List the most influential on top.

Top management Supervisor Full-time co-workers Part-time co-workers

True or false: Corporate Social Responsibility (CSR) and corporate profits can at times go hand in hand.

True

True or false: Individuals have social responsibilities regarding their ethical behavior in the business world.

True

Attracting and retaining better employees is an example of a corporate social responsibility:

benefit

__________ ___________ethics codes emphasize preventing unlawful behavior by increasing control and penalizing wrongdoers.

compliance based

The dimension of social responsibility known as _______________ responsibility includes everything from hiring minority workers to making safe products, minimizing pollution, using energy wisely, and providing a safe work environment.

corporate

The statement by Patagonia that "A love of wild and beautiful places demands participation in the fight to save them, and to help reverse the steep decline in the overall environmental health of our planet" is an example of:

corporate policy

When implementing a new ethics program, businesses must also communicate the changes to outside parties such as:

customers

The many small choices we make daily about working or goofing off, using company phones and computers responsibly, and following safety rules, make it clear that __________ decisions start with each individual.

ethical

An organization's managers instill corporate values and _____________ in employees by the examples they set.

ethics

Societies set the standards for moral behavior, known as

ethics

An important factor in enforcing ethics codes is selecting a(n) ________ ________

ethics officer

The mortgage bankers and real estate companies who helped create the financial crisis of 2008 were driven by

greed

Nike suffered criticism due to its __________ _____________ violations in their overseas manufacturing facilities.

human rights

Executives at Enron and Tyco were found guilty ____________ of behavior that damaged their companies' reputations

illegal

The unethical and illegal activity in which investors use private company information to further their own fortunes or those of their family and friends is called:

insider trading

___________ _____________ ethics codes define an organization's guiding values, create an environment that supports ethically sound behavior, and stresses shared accountability.

integrity based

Even small companies participate in _______ through donations and volunteer support of local causes and national charities, such as the Red Cross and the United Way.

philanthropy

Using information from the internet or other sources without giving credit to the author is

plagiarism

Economist Milton Friedman believed that a business's only social responsibility was to make ____________ for its owners and that anything else was socialism.

profit

A communication tool many companies use to inform diverse groups of their social responsibility efforts at little cost is

social media

Studies have found a _____ correlation between academic dishonesty and dishonesty at work.

strong

Studies have found a strong correlation between academic dishonesty and dishonesty at

work

Which of the following are examples of outside stakeholders that must be told about a company's ethics program?

Customer Suppliers Distributors

The dimension of social responsibility, which includes certain aspects such as producing low-emission vehicles, is called:

corporate responsibility

The most effective ethics officers are equally comfortable as ________ and investigators

counselors

Corporate social responsibility is a business's concern for:

the welfare of society

Implementing ethical standards within an organization starts with:

top management

About one out of four adults in the U.S. chooses to take responsibility for the communities they live in through __________ work

volunteer

An employee who reported her boss to the SEC for insider trading would be considered a(n) _____________ protected by law.

whistleblower

Which of the following facts best exemplifies the statement that "ethical problems are not unique to the United States"? (A) Top leaders from other countries have been charged with bribery. (B) Ethical standards are different from country to country. (C) China is a communist country. (D) Other countries also follow capitalist principles.

A

Corporate social responsibility is when businesses are concerned [A] for the welfare of society as a whole [B] about being fair and honest with their stakeholders [C] only to compete and make a profit [D] only with their responsibility to their shareholders

A B

Which of the following behaviors are illegal in the United States, but potentially put our companies at a disadvantage in overseas markets? [A] Influence peddling [B] Bribery [C] Paying U.S. minimum wage [D] Political risk taking

A B

Which of the following are reasons a business should be managed ethically? Multiple select questions. [A] To attract customers [B] To maintain a good reputation [C] To increase employee turnover [D] To avoid lawsuits

A B D

Effective ethics officers: [A] relate well to employees at all levels [B] share all information with managers when requested [C] can be trusted to maintain confidentiality [D] favor management in their investigations

A C

Which of the following represent examples of how corporations set positive standards of ethical behavior? [A] Reevaluating its ethics codes based on the input of its customers. [B] Ignoring hazardous job conditions that exist in the company's facilities [C] Periodically asking every employee to evaluate the company's ethics performance. [D] Paying employees on specified pay dates most of the time.

A C

A business should be managed ethically because [A] it reduces employee turnover [B] it increases the likelihood of government intervention [C] it reduces the likelihood of lawsuits by employees or customers [D] businesses with good reputations attract customers

A C D

An important reason for a company to maintain its ethical reputation is (A) it prevents government audits (B) it attracts and retains customers (C) to increase employee turnover (D) it reduces laws and regulations

B

The emergence of the green movement has affected businesses by (A) clarifying what green means (B) offering consumers more product choices (C) reducing most costs (D) reducing regulations about labeling

B

The strong relationship between academic dishonesty and dishonesty at work is likely to (A) matter very little to employers (B) make employers reluctant to hire those who have cheated (C) make students who know how to plagiarize well acceptable to employers (D) affect hiring practices very little

B

Those who oppose corporate social responsibility believe that (A) businesses who are socially responsible will earn more (B) it is using investors' money in ways they did not intend (C) benevolence is the highest virtue (D) businesses cannot succeed in societies that fail

B

Unethical behavior by financial and real estate businesses has led to Multiple choice question. (A) investors putting more money into both markets (B) lack of trust in the free market system (C) gains for investors in 2008 and 2009 (D) long jail terms for those who acted unethically

B

Financial and political leaders can restore trust in the free market system by: [A] outsourcing enforcement of the laws to private firms [B] passing laws to make accounting records more transparent [C] making businesspeople more accountable for their actions [D] requiring all bankers to sign ethical codes

B C

Many corporate executives reported that they use social media to communicate their socially responsible activities to customers because it: [A] is costly, but worthwhile in reaching specific customers [B] reaches broad and diverse groups [C] allows them to reach specific groups more directly [D] allows them to connect directly with customers

B C D

How are U.S. companies likely to pressure foreign companies to change their standards of ethics and social responsibility? [A] They will bribe local officials to change their policies. [B] They may choose to cancel orders when there are human rights abuses. [C] The U.S. government will use military force to enforce labor laws.. [D] They may choose to cancel orders when there are environmental abuses.

B D

Ethical problems such as influence peddling and bribery: Multiple choice question. (A) are just part of doing business (B) are limited to the United States (C) occur in many countries (D) occur in only a few countries

C

Studies show that companies with reputations for good corporate social responsibility (A) have fewer loyal customers but attract more of them (B) have higher turnover (C) attract and retain better employees (D) make more money for investors in the short run

C

An important factor in enforcing an ethics code is: [A] making the charges public before the investigation [B] allowing management to decide the outcomes of investigations [C] conducting objective investigations [D] having an ethics officer who is fair

C D

Unethical behavior in business, especially in the real estate and banking industries, has resulted in [A] few losses to investors [B] most of those who caused the crisis going to jail [C] lack of trust in the free market system [D] severe financial crises

C D

______________ ____________ is the dimension of social responsibility that refers to a position a firm takes or statement it makes on social and political issues.

Corporate policy

___________ __________ ______________is a business's concern for the welfare of society.

Corporate social responsibility (CSR)

______ of the ethics code in a timely manner is the most forceful way to communicate its importance.

Enforcement

True or false: Social responsibility and ethical problems exist primarily in the U.S. because we have more laws about those problems.

False